Tech Support in Wake of Superstorm Sandy: Alpha Technology Groups Seamless IT Services Keep Businesses Running in New Jersey and New York

Livingston, NJ (PRWEB) November 14, 2012

Technology problems, due to natural disasters like hurricanes and snowstorms or everyday issues like down servers or corrupted data, can cost a small business tens of thousands of dollars in lost income and productivity. Thankfully, Alpha Technology Group (http://www.alphatg.com) provides comprehensive Managed IT Services to medium-sized businesses (with 20-or-more computers) in Northern New Jersey, Manhattan, and the surrounding NY area. The company offers all the benefits of an in-house IT staff – and more – for a fraction of the costs.

In the wake of Superstorm Sandys flooding, power outages and downed phone lines, Alpha TG has supported more than 60 companies to meet their critical IT needs and ensure business continuity. Alpha TGs proactive emergency response and recovery plans for each client, and the staffs rapid reactions on Oct. 29 and every day since, have successfully ensured every clients critical systems are fully and seamlessly operational. Alpha TGs highly skilled team of technicians has provided ongoing support to keep email and phone systems online, to protect data with automated backups and remote shut downs, to repair or replace hardware, and to quickly answer any other client concerns or problems as they arise.

Clients on their Superstorm Sandy experiences with Alpha TG:

Alpha Technology Group has managed the IT for my dental practice since January, 2012, and before they came on board I would have been completely unprepared for the challenges Sandy posed to my office, said Dr. Elliot Rand, owner of the Rand Center for Dentistry in Flanders, NJ. Without the Backup Disaster Recovery System they installed before the storm, and the replacement of my server, I would have been in major trouble.

Thanks to Alphas constant monitoring for the eminent power failure following Sandy, we were back up and running just 20 minutes after the lights went out, said Bruce Fuchs, President of Uneeda Enterprises of Spring Valley, NY. It would have cost us hundreds of thousands of dollars in lost business if Alpha hadnt gotten all our Virtual Machines back up.

Unlike most IT firms, Alpha TG guarantees around-the-clock availability and response times of less than 60 minutes. Billed as a flat-rate monthly fee, with life cycle equipment replacement built into the payment, Alpha TG makes small business budgeting easier by offering a fixed annual IT expense.

Other benefits to Alpha TGs services include:

Tech Support in Wake of Superstorm Sandy: Alpha Technology Groups Seamless IT Services Keep Businesses Running in New Jersey and New York