(PRWEB) September 03, 2010
Buford, GA (PRWEB) September 3, 2010 — The last major hurricane to come this close to North Carolina’s Outer Banks was Hurricane Isabel in 2003. At which time VoiceNation was contracted by Blue Cross Blue Shield of North Carolina to host its phone lines in the event that communications were to go down due to the hurricane. VoiceNation was contacted by the company to prepare five toll free phone numbers for the health care provider. Blue Cross more than 3,000 employees dialed in via the disaster recovery lines to keep apprised of information and instructions. The companys executives were able to connect with one of VoiceNation’s local data centers in North Carolina where calls could be handled by VoiceNation’s Raleigh answering service.
As expected all phone communication was lost in the area. Fortunately they had planned ahead to have their calls come through VoiceNation. Had they not had a back-up plan in place their recovery efforts would have come to a screeching halt.
VoiceNation, the premier provider of hosted voicemail, virtual pbx and answering service, announced today the results of a study that exposed shortfalls in most companies disaster recovery planning regarding critical voice communications. The result is that many organizations risk severe financial hardship and business disruption in the face of a disaster, natural or otherwise. Key findings included:
Hurricane Earl Reminds Businesses to Hurricane Proof Their Business with VoiceNation
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