Ottawa, ON, Canada (PRWEB) November 20, 2012
Extending its role as the innovation leader in managed services, Level Platforms today announced that hardware, software and cloud services vendors can now create their own customized embedded workflows and automation within its Managed Workplace remote monitoring and management (RMM) platform. By opening its Managed Workplace platform to third-party products and solutions, Level Platforms MSP Partners can now streamline and optimize technical support for their preferred vendors to lower costs and provide a superior end-user experience for the vendors technologies.
As the SMB channel continues its transformation to the MSP model, vendor products and solutions that are easily and seamlessly managed will increasingly be the technology that MSPs support, recommend and resell, said Peter Sandiford CEO Level Platforms. Opening Managed Workplace to allow vendors to integrate with MSP processes brings value to vendors, MSPs and end customers. For the first time the global vendor community is now able to align and integrate their value proposition with the MSP business model.
New Technology Integration Program
To access this major platform extension Level Platforms is introducing a comprehensive Technology Integration Program (TIP). With the TIP program, vendors can access a software development kit (SDK) with the necessary tools and documentation to build their own next-generation Service Modules.
Level Platforms Launches Open Platform for Vendor Technology Integration
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