GNAX Extends Direct Connection to Healthcare IT Ecosystem with Level 3

Atlanta, GA (Vocus/PRWEB) April 14, 2011

GNAX extended its ability to offer healthcare providers direct connection to its Healthcare IT Ecosystem through Level 3 Communications, Inc. Level 3 extended its network infrastructure in Georgia with the construction of a full network point of presence and fiber node at Global Net Access’s (GNAX) AtlantaNAP Data Center, the main healthcare IT hub in Georgia. GNAX hosts a range of healthcare customers, including two of Georgia’s largest hospital systems.

GNAX/AtlantaNAP is one of the largest healthcare data centers in Georgia, recently announcing a health information exchange (HIE) that is free all healthcare providers. Additionally, the direct connection to Level 3′s advanced IP network offers a majority of Georgia healthcare providers access to regional, scalable solutions capable of meeting the increasing industry need for more efficient communications services.

“Our customers demand network access and solutions that are capable of meeting their ever-rising need for swift and secure data redundancy,” said Jeff Hinkle, President and Chief Operating Officer for GNAX. “Directly connecting our facility to Level 3′s network brings innovative ways to allow customers to access our HIT Ecosystem efficiently and cost effectively, and underscores our dedication to offering our customers the best solutions possible for network access and advanced communications services.”

The key is to get connected first, continued Mr. Hinkle. Once you are connected into this ecosystem from a network perspective, you have direct access to a multitude of healthcare technology services, not only from GNAX but from our partners and other healthcare technology providers who we service in our data center as well.

According to the June 2010 Cisco, Visual Networking Index, recent industry estimates show that healthcare data is more than quadrupling every two years, and Level 3′s high-capacity backbone network and targeted services are well-equipped to manage this increasingly dramatic rise. Level 3 offers a variety of network solutions designed to meet the growing communications needs of the healthcare industry, including strategic planning for future network requirements, managed and efficient storage solutions, disaster recovery capabilities, and optimized network planning to improve organizational efficiencies.

“Atlanta is an important market for Level 3, and building direct access into the AtlantaNAP Data Center demonstrates our commitment to providing first-rate solutions to the healthcare industry, while serving Atlanta businesses, universities and communities on a local level,” said Allan English, Level 3′s general manager for Georgia. “We are delighted that AtlantaNAP customers will be able to improve their information access and security using the direct connection to our Tier 1 network and robust service portfolio.”

Level 3 leverages its extensive fiber-optic network, metro assets and a locally focused sales and sales support organization to deliver world-class services to enterprise customers and service providers throughout the United States.

The AtlantaNAP data center is located at 1100 White St. SW Atlanta, GA 30310.

About GNAX:

Global Net Access (GNAX) is a leading healthcare technology infrastructure service provider offering hospitals, clinics, physicians, pharmacies, labs and many other healthcare organizations HIE solutions, mission-critical datacenter colocation, managed hosting, storage and backup, as well as enterprise level VMware based cloud computing services. GNAXs cloud solutions deliver secure, scalable and self-service public and private cloud solutions that reduce expenses, improve application performance and increase organization agility. GNAXs 70,000 square feet mission-critical datacenter in Atlanta is SAS 70 Type II-certified with Tier-4 power and serves as its home base with an additional strategic facility located in Dallas, Texas. Learn more at http://www.gnax.net.

About Level 3 Communications:

Level 3 Communications, Inc. is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit http://www.level3.com.

GNAX Extends Direct Connection to Healthcare IT Ecosystem with Level 3

BluPointe Introduces BDR Service -- Integrating Bare Metal Backup and File Level Backup in One Product

Atlanta, GA (PRWEB) April 25, 2011

BluPointe Disaster Recovery Service (DRS) today announced its BDR flexible backup solutions for fast and complete disaster recovery (DR), utilizing silent data corruption prevention technology and capable of supporting multiple servers and workstations.

BluPointes BDR service provides a significant improvement over the performance of earlier backup processes that may be consuming an inordinate amount of capacity and processing time. Businesses and organizations serious about avoiding unplanned downtime are turning to DR strategies that integrate BluPointes file level backup and Bare Metal backup in one product.

BluPointes BDR Bare Metal Image Support unit provides both a local and remote complete image of servers and workstations for unparalleled disaster recovery. Each BDR supports multiple servers and workstations, and utilizes silent data corruption prevention technology that works proactively to verify the integrity of all data. It also supports local file and folder backups and complete image backups for laptops and other non-critical systems.

When a company of any size experiences system downtime, the losses incurred can run in the hundreds of thousands of dollars, said Rob Roberts, BluPointe CEO. Our software can have a companys critical server or workstation back up within minutes, and easily recover any missing data.

Another perk, it is easy to increase storage and memory for an in-service BDR, which means there is no need to purchase a new unit if the business grows more than anticipated.

BluPointes BDR systems will enable customers to handle even the most demanding data protection requirements cost-effectively, with flexible pricing to suit every individual organizations needs.

About BluPointe:

BluPointe is a complete networkbased data protection software for the Cloud and Remote Office/Branch Office (ROBO) marketplace. The BluPointe Data Protection provides Companies and their customers with a data protection solution, coupling advanced features like easy installation, powerful administration and scalability. The result is costeffective data protection. As part of its corporate mission, BluPointe strives to be the leading provider of Cloud based remote office, branch office backup and recovery software for the global marketplace.

For more information about BluPointe and its products, visit the website or call 404.252-7626. To find out more about Blupointe channel partners, Managed Service Providers and Resellers, Blupointe Cloud-based backup, or to become a BluPointe Cloud Provider, visit reseller(at)blupointe(dot)net.

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BluPointe Introduces BDR Service -- Integrating Bare Metal Backup and File Level Backup in One Product

Aptech Takes Business Intelligence to Next Level with Versatile Cloud-Based System that Adapts to all Mobile Platforms

Pittsburgh, PA (PRWEB) June 20, 2012

Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, today announced the release of its next- generation, cloud-based business intelligence system for all mobile and desktop formats. Compatible mobile devices include smart phones, tablets, and laptops. Aptech will demonstrate mobile-optimized Execuvue at HITEC 2012 in the Baltimore Convention Center June 25 28. Click here to learn more about Aptechs products and services.

Fingertip access to performance data

Most of our clients have executive teams that travel, and they require access to their companys performance data wherever they are. The new Execuvue release significantly increases the accessibility of our BI solution, said Cam Troutman, vice president and officer at Aptech. With the expanded popularity of mobile devices, especially tablets; reports, analysis, dashboards and more can be provided to anyone within the organization requiring the performance management information on whichever device best suits them wherever they are located. Execuvue leverages the latest IBM/Cognos tools to deliver mobile data to our users, and it is drawing an enthusiastic response.

Execuvue Version 10.1.1 is ideal for traveling hotel executives and adaptable for all wireless platforms from iPad to Android, handheld to tablet. Users gain fingertip access to data for individual properties, divisions, or corporate rollup analysis direct from the cloud. In addition, Execuvues Active Report capability allows users who are disconnected from the system to interact with the reports.

Execuvue delivers mobility and freedom

Two hospitality firmsHighpointe Hotel Corporation and Texas Western Hospitalitywill be incorporating the new mobile flexibility into their management strategies. The companies value the mobile convenience as well as the freedom that comes from Aptech hosting its solution.

For Florida-based Highpointe Hotel Corporation, pushing BI results to executive iPads makes perfect sense. Having iPads will enable our executives and managers to be mobile and still have their finger on the pulse of their properties and divisions to act effectively, said Mark Pate, assistant controller and director of IT for Highpointe. With more performance information in our managers hands, they will be able to respond proactively to changes in their business while events are still unfolding.

Highpointe values Aptech remote hosting and data storage

Highpointes BI system upgrade will also relieve its corporate team from system responsibility and provide greater data security. Aptech will host our new Execuvue BI system at its secure network facility, Pate said. We learned lessons from hurricanes Katrina and Ivan since many of our properties are located on the Gulf of Mexico. Aptech specializes in hosting large multi-property BI implementations with extensive data storage and our information will be safer off property.

An added advantage of the remotely-hosted BI strategy is that Aptech can easily pull operating information from Highpointes Hilton and Marriott properties, as well as from Smith Travel Researchs files, and consolidate it in one place where Execuvue can analyze it. We will develop our own custom report formats that will be clearly defined and based on Highpointes decision criteria, said Pate.

Aptechs hosting service frees Texas Western from system responsibility

Dallas-based Texas Western Hospitality wanted a central, globally-accessed BI data warehouse, but it had not considered where its system would be located. The firm operates 53 Marriott and Hilton full-service and select-service properties in seven states. Until recently, its executives received most property data via email, faxes, and hand-coded Excel spreadsheet reports for managers and owners. With 50+ properties, it was time to automate our processes, said Jim Smith, senior vice president operations for Texas Western Hospitality (TW).

The companys hotel software requirements included automatic downloading of property performance metrics from its Hilton OnQ and Marriott PMSes daily, as well as merging the data with labor numbers, Smith Travel Research output, and a variety of other information from TWs corporate accounting system. We are a hotel company, not a tech shop, so we never thought about the details of a cloud-based system, Smith said. Aptechs offer to host our system at its secure data center in Pittsburgh took all system responsibility off our hands. They handle our data security, backups, and system maintenance so we can run our hotel company.

We use Execuvue to look at the data we always had, but now we sort it by flexible criteria that allow us to see individual data points much faster, Smith added that some TW managers like to review reports on their iPads and he can track operations from his iPhone as needed. My data needs are different every day. It might be specific costs like labor or utilities, or STR comparisons, or other specific line items and expenses. We can easily pull our information into actionable formats that are clearly understandable. Our BI reports are mobile optimized so our executives can monitor performance anywhere.

Aptech Computer Systems

Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, leads the hospitality industry in leveraging change by valuing human relationships and applying technology to solve business problems for people. The company offers the hotel industry a solid resource of hospitality professionals. Aptech is an IBM Software Value Plus partner.

Incorporated in 1970, Aptech is a hospitality financial and operations technology solutions and service company. Aptechs state-of-the-art back office, business intelligence and enterprise planning products include Profitvue

Aptech Takes Business Intelligence to Next Level with Versatile Cloud-Based System that Adapts to all Mobile Platforms

Level Platforms and Symantec Provide Security Endpoint for Managed Services Providers

Ottawa, Canada and Mountain View, CA (PRWEB) July 10, 2012

Level Platforms today introduced its second advanced integration with the release of the new Symantec Endpoint Protection Service Module, which allows managed services providers (MSPs) to deliver efficient service for end-customers by monitoring, managing and troubleshooting their clients endpoint security infrastructure using Level Platforms remote monitoring and management (RMM) MSP platform.

MSPs face a daily stream of information about their clients IT infrastructure that they need to prioritize and react to in real time, said Gordon Rielly, CTO of Level Platforms. We designed our Service Module architecture to ensure that vital information from critical tools, such as Symantec Endpoint Protection (http://bit.ly/P4xx8g), one of the fastest and most effective endpoint protection solutions, is presented to the MSP within their regular workflow in Managed Workplace (http://bit.ly/M5byy1). Compared to competing approaches, our collaboratively designed Symantec Endpoint Protection Service Module delivers a fully integrated solution with complete alerting capabilities, customizable reporting, simple installation and integrated workflows.

Click to Tweet: Level Platforms joins forces with Symantec to provide security endpoint for MSPs: http://bit.ly/LkMCTh

Easy access, simple installation, complete reporting

With the Symantec Endpoint Protection Service Module, MSPs can easily access up-to-date information on the health of all of their customers endpoint protection deployments from a single Managed Workplace dashboard. This includes the current status of endpoints, detailed license information and the status of signatures and updates ensuring that all customer endpoints are fully secured at all times. The Symantec Endpoint Protection Service Module also monitors key operating parameters and actively alerts the MSP through the central dashboard as issues arise.

To speed installation time, the Symantec Endpoint Protection Service Module installs with a few clicks and requires no additional configuration or setup. The Service Module immediately begins monitoring the overall health of all endpoints managed by Symantec Endpoint Protection and displays all vital information on both at risk and normal endpoints in a single display. Customizable reports detailing overall endpoint protection system health, endpoint client version, definition and protection status and a licensing summary are all included in the Service Module, allowing MSPs to provide a complete, detailed view of their network to their end-customers.

“The comprehensive integration between Level Platforms and Symantec technologies provides immediate benefits for our customers and our business,” said Luis Alvarez, President and CEO of Alvarez Technology Group Inc. “From a single Managed Workplace dashboard, we now have even deeper visibility into the health and status of our customers’ entire network. This has helped us significantly reduce the time required to identify and resolve issues. In addition, customizable reporting tools delivered by Level Platforms now let us easily provide our clients with a detailed view of their network, and help position us as their trusted IT service provider. The integrated solution from Level Platforms and Symantec delivers a new level of automation, responsiveness and insight that is key as we continue to grow our MSP business.”

Long-standing relationship

Level Platforms and Symantec worked closely together to identify the monitoring and management interfaces that need to be exposed to help optimize the management experience for MSPs. The culmination of these efforts includes the Symantec Endpoint Protection 12.1 MP 1 release and the Symantec Endpoint Protection Service Module. Previously, Level Platforms and Symantec introduced the popular Symantec Backup Exec Service Module.

Level Platforms was among the first to enable our Symantec Endpoint Protection and Backup Exec products at a meaningful level, including reporting, monitoring and alerting, and they continue to set a high standard in terms of ease of use and depth of integrated functionality, said Stephen Banbury, Vice President, Channel and Alliance Marketing, SMB and .cloud, Symantec. Level Platforms partnership with Symantec allows MSPs to deliver Symantecs security and recovery solutions as services to their customers, enabling them to take advantage of the MSP opportunity.

Available now

The Symantec Endpoint Protection Service Module is now available for Level Platforms Partners. Log in to the Partner Portal (http://www.levelplatforms.com/LPIPortal/) for details. The Service Module requires the latest Symantec Endpoint Protection 12.1 MP 1 build.

To learn more about Managed Workplace and how to become a Partner, visit http://www.levelplatforms.com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms and Symantec Provide Security Endpoint for Managed Services Providers

Hosted application management company, OneNeck, becomes Oracle PartnerNetwork (OPN) Gold Level Partner

Scottsdale, AZ (PRWEB) November 08, 2011

Hosted application management company, OneNeck IT Services, today announced that it has become a Gold level member in the Oracle PartnerNetwork (OPN). By attaining Gold level status, Oracle has recognized OneNeck for its commitment to establishing Oracle related knowledge in delivering comprehensive Oracle solutions. OneNeck is committed to providing comprehensive hosting and management of Oracle applications and technology and is a leader in hosted application management, cloud services and managed hosting for Oracle e-Business Suite, JD Edwards and Hyperion environments. OneNeck hosts Oracle applications in its enterprise-class SAS 70 Type II data center facilities.

OneNeck provides a variety of IT management solutions that deliver maximum value to its customers Oracle environments including 24/7 support center, application management, database management, operating system management, server management, desktop support, EDI administration, foundation application services and disaster recovery solutions.

OneNeck has been a long-time application and technology service provider for Yogi Tea. Their Gold status achievement reflects their ongoing commitment to cover the full breadth of Oracle products they host and manage for our company, Keith Bearden, Yogi Tea CIO.

OneNeck’s business philosophy is built around accountability and expertise to help fulfill our commitment to our customers success, commented OneNeck CEO Chuck Vermillion. Our Gold level membership in OPN offers OneNeck access to the latest technology, education advancement and support to help strengthen our technology capability to meet the needs of new and existing customers.

With Gold status, OneNeck receives the benefit of being able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer retention, and create differentiation in the marketplace. Gold members also become eligible to resell all Oracle Technology products and can apply to resell Oracle Applications and Industry Solutions. In addition, they receive access to Oracle account representatives and My Oracle Support updates for all products, discounts on training, limited free assessment/exam vouchers, reduced rates on the purchase of Oracle licenses for internal use, discounts on advanced customer services and more. For more information about the benefits of becoming an Oracle Gold level partner, please visit: http://www.oracle.com/us/partnerships/index.htm

About Oracle PartnerNetwork:

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

About Golden Temple Natural Products GmbH/YOGI TEA:

Golden Temple Natural Products GmbH started in yoga & wellness. It began in 1969, when a yoga instructor passed on an old Ayurvedic spice recipe to his students, which then went on sale as YOGI TEA in natural food shops in the 1970s. Today, the company employs more than 400 people worldwide. Around 100 employees work in Hamburg, the centre of the European tea industry and the base of the companys European headquarters. With food products, the company generates sales of over $ 130 m worldwide. All 41 tea varieties in the European range are certified organic. Golden Temple and YOGI TEA are registered and protected trademarks and brands.

About OneNeck IT Services:

OneNeck

Hosted application management company, OneNeck, becomes Oracle PartnerNetwork (OPN) Gold Level Partner

Nanotek Consulting Corp. Announces Top Level Disaster Recovery Solutions

Toronto, ON (PRWEB) December 05, 2011

Nanotek Consulting Corp. is now providing first rate contingency planning that will enable businesses to consolidate resources, save man hours, reduce energy costs by eliminating extraneous hardware, and empower companies to have greater oversight in their technical issues.

Recently, one of their clients had servers that were approaching a critical state. Before they came to Nanotek, other IT firms had told them that they should virtualize and consolidate their data into a new server. The client, a highly trafficked web property, could not afford the eight hours or more of downtime that they were initially quoted to move to a new server. Nanotek, on the other hand, implemented a unique solution: a physical to virtual conversion on the live server. The task was completed and running before the meeting was even over – without any downtime.

At Nanotek we deploy a multi layered approach to your backup and Disaster Recovery Plan designed to meet all budgets and all contingencies, says Harsh Pabla, CTO of Nanotek. First and foremost, critical servers, files, and databases are backed up locally every hour throughout the day so that in the event of data loss, restore points are usually no more than an hour old.

Since being established 18 years ago in Toronto, Nanotek Consulting Corp. has positioned itself as a distinctive choice amongst IT consulting firms that focus on disaster recovery services. The IT consulting firm continues to garner a reputation for superior customer service by consistently making their customers feel at ease, regardless of their technical knowledge.

As an IT consulting firm, Nanotek provides value to its customers by offering a range of services that include: cloud computing, off-site data protection, network security analysis, and disaster recovery management, amongst other things. The company has leveraged its expertise and team of professionals to provide solutions to problems that competing firms qualified as intractable.

Nanoteks ability to control and implement solutions to critical IT problems was put to the test at another time when approached by a local real estate association. The client was having their roof repaired, but an unfinished job left open areas where rain leaked in and onto their servers, cables and routers. Nanotek quickly assessed the situation, isolated damaged areas, and replaced equipment within a just few hours.

Knowledge is important in this industry but combined with a dynamic, mobile team, strong vendor partnerships, and the commitment to deliver top level solutions, you become an unequalled end-to-end solution provider, says Pabla. This holistic approach to servicing their customers is what has made Nanotek an unparalleled leader and a trusted source of technical knowledge.

For any business the margins can be thin, so the need to operate in a financially efficient manner is imperative to their survival. One of the major competitive advantages that Nanotek brings to their clients is the ability to cut ineffective spending. Reducing energy consumption by consolidating servers and using cloud computing as a replacement to expensive hardware are just two of the ways they save their clients money. Regardless of the cost associated with updating aging infrastructure, it is unquestionably less than losing business and valuable corporate information as a result of a crashed server.

Please visit Nanotek.ca for more details about our disaster recovers solutions and a compehensive list of other IT products and services we offer.

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Find More Disaster Recovery And Backup Services Press Releases

Nanotek Consulting Corp. Announces Top Level Disaster Recovery Solutions

Level Platforms Auto-Monitoring Accelerates MSP Sales and Slashes Operational Costs

Ottawa, Ontario (PRWEB) October 16, 2012

Level Platforms today introduced a new era of IT management for managed service providers (MSPs) with the release of On Premise and Cloud Editions of its Managed Workplace 2012 R2 remote monitoring and management (RMM) platform. New features, including automatic device monitoring and persistent state management help MSPs streamline and automate key processes to better engage with prospects, deliver higher quality services to existing clients and save time on lower level activities to focus staff on new revenue opportunities.

Auto-Monitoring includes important new architectural features with significant implications for MSPs. Policy Sets define customized packages of standard monitoring rules, which combined with Auto- Grouping allow MSPs to create new ways to standardize and automate operations, eliminate time-consuming tasks and provide differentiated services for end-customers including isolating unique monitoring for high-end and older devices, and much more. Persistent State Management addresses one of the biggest problems in IT management for MSPs network security compliance by leveraging automatic monitoring and grouping functionality to implement an automatic configuration verification model to enforce company policies for end-clients.

These major advances in IT monitoring help streamline and scale an MSPs entire business by eliminating time-consuming administrative tasks during customer acquisition and onboarding and simplifying service delivery and expansion processes.

Managed Workplace 2012 R2 saves us time and expense by significantly speeding up our customer onboarding process while giving us complete confidence that each customer site is being monitored to the fullest, said Andy Hanley, Head of Remote Monitoring with Blue Chip Data Systems, a large MSP headquartered in Poole, UK. With new smart policy modules and auto-grouping features, we can now automatically monitor all devices at a customer site in as little as 30 minutes. Alongside these time-saving capabilities, the ability to configure multiple policy sets for different levels of monitoring or to exclude specific devices gives us the flexibility necessary to meet various service level requirements across our customer base.

Advanced automation for prospects and clients

Level Platforms Network Audits are widely recognized as the single most powerful customer acquisition tool available today for MSPs. New Network Audit Policy Sets preconfigured in Managed Workplace collect all the data required to deliver deeply insightful reports that identify problems and opportunities across the entire customer infrastructure to help MSPs propose solutions to close the sale.

After the sale Managed Workplace then shifts from Network Audit to provide comprehensive environment-wide monitoring and management. New customers are on-boarded in minutes with a single software install providing the specific customized policies for the appropriate class of service. And as new devices are deployed on the customer site they are automatically discovered, provisioned and brought under full management according to pre-configured rules without intervention by the MSP.

For the entire IT environment under management, Managed Workplace Persistent State Management maintains and enforces configuration regardless of external environmental changes. MSPs can now easily automate processes to remove blacklisted applications and overturn undesired configuration policies to help enforce security compliance and deliver higher service level consistency for their end customers. For example, many MSPs standardize and deploy antivirus and antimalware solutions across their customer base. If an end-user accidently removes security features from their system, Managed Workplace detects and automatically redeploys the MSPs preconfigured solutions to protect the end-users device and customer network.

Additional new features in Managed Workplace 2012 R2 include alert functionality when devices are discovered after an initial network scan, an Update Center to provide easy access to product updates, MW Wire to notify users of important news related to Managed Workplace right from the Service Center dashboard, next-generation Service Modules and more.

Managed Workplace 2012 R2 solidifies our position as technology leader in the RMM market, with new features that ease configuration, dramatically speed onboarding and enable new levels of integration to significantly broaden the capabilities of our MSP platform, said Peter Sandiford, CEO Level Platforms. With our comprehensive RMM platform, Managed Workplace, MSPs can automate operations, lower operating costs and deliver high-quality services to extend and enhance their offering and grow their business by managing the full range of end customer technology including workstations, servers, networking, imaging, VoIP, mobile devices and cloud.

For full details about Managed Workplace 2012 R2, and to learn how to become a Level Platforms Partner, visit http://www.levelplatforms.com.

Managed Workplace 2012 R2 Technical Training

Level Platforms is hosting a technical deep dive into new features in Managed Workplace 2012 R2. Designed specifically for technical staff now using Managed Workplace, but open to others by invitation, two two-hour sessions will be held on Tuesday, October 30th at 9 a.m. and 4 p.m. EDT. For full details and to register, Level Platforms Partners should log in to the Partner Portal and visit http://www.levelplatforms.com/LPIPortal/Connect/mw_technicaltraining.aspx. Others should contact Level Platforms at marketing (at) levelplatforms (dot) com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms Auto-Monitoring Accelerates MSP Sales and Slashes Operational Costs

Level Platforms Launches Open Platform for Vendor Technology Integration

Ottawa, ON, Canada (PRWEB) November 20, 2012

Extending its role as the innovation leader in managed services, Level Platforms today announced that hardware, software and cloud services vendors can now create their own customized embedded workflows and automation within its Managed Workplace remote monitoring and management (RMM) platform. By opening its Managed Workplace platform to third-party products and solutions, Level Platforms MSP Partners can now streamline and optimize technical support for their preferred vendors to lower costs and provide a superior end-user experience for the vendors technologies.

As the SMB channel continues its transformation to the MSP model, vendor products and solutions that are easily and seamlessly managed will increasingly be the technology that MSPs support, recommend and resell, said Peter Sandiford CEO Level Platforms. Opening Managed Workplace to allow vendors to integrate with MSP processes brings value to vendors, MSPs and end customers. For the first time the global vendor community is now able to align and integrate their value proposition with the MSP business model.

New Technology Integration Program

To access this major platform extension Level Platforms is introducing a comprehensive Technology Integration Program (TIP). With the TIP program, vendors can access a software development kit (SDK) with the necessary tools and documentation to build their own next-generation Service Modules.

Level Platforms Launches Open Platform for Vendor Technology Integration

Ottawa, Ontario (PRWEB) December 21, 2012 As part of the continuing expansion of its Managed Workplace remote monitoring and management (RMM) platform, Level Platforms today introduced new Mobile Device Management (MDM) capabilities that help managed service providers (MSPs) simplify and speed email configuration, improve performance and enhance security for new smartphones and tablets from Apple. Deploying enhanced MDM capabilities, now available as part of Managed Workplace 2012 R2 Feature Pack 1, MSPs will help end-clients lower operating costs and address critical security concerns as sensitive corporate material is shared and accessed on mobile devices. As device manufacturers expand the performance of mobile devices, were rapidly evolving our own MDM capabilities within the Managed Workplace platform to introduce new levels of configuration, management and monitoring for MSPs serving the small and medium business market, said Gordon Rielly, CTO, Level Platforms. Fully integrated, comprehensive MDM features are critical for MSPs as they seek ways to expand their services offering and grow their business. Weve made a clear commitment to being the leader in MDM to ensure Level Platforms Partners have the technology and tools required to manage the entire IT experience for their clients. Exchange ActiveSync (EAS) Configuration for iOS 6 New MDM features in Managed Workplace 2012 R2 Feature Pack 1 include iOS email configuration policies supporting EAS, in addition to POP3 and IMAP4 mail solutions. Using email policies, MSPs can automatically configure all iOS devices to receive corporate email with minimal end-user involvement or support from an internal IT organization. In addition, with new MDM iOS features MSPs can set options to improve email security, including preventing apps from accessing a users email account. Level Platforms MDM offering also supports email configuration policies for all other major devices, including EAS for Android devices. For clients considering IT solutions for mobile devices, their main requirement is simplifying device set-up and ongoing management to help improve productivity, said Blake Schwank, CEO of Colorado Computer Support, a Level Platforms MSP Partner now deploying MDM to clients in the education and professional services markets. Our end-users want to access email, documents and business applications, whether they are on a mobile device, a laptop or their PC. With expanding MDM features, were able to more easily manage all technologies our clients rely on from the desktop to their iPhone all from the same central Managed Workplace dashboard. Additional MDM Features Level Platforms expanded MDM capabilities provide monitoring and management for all major smartphones and tablets, including devices from Apple, Google, Microsoft and RIM. Managed Workplace MDM features allow MSPs to fully manage mobile devices for their end-clients, including simplified provisioning of email and network connectivity, automated asset information collection, monitoring and altering, comprehensive security features to track devices, restrict access and wipe information if required, and more. New MDM features with Managed Workplace 2012 R2 Feature Pack 1 include: Roaming Detection alerts the MSP when a device changes mobile networks to help control operating costs for their end-clients; New configuration policies to improve iOS device security and functionality to help clients reduce costs and administrate corporate usage guidelines, including regulating the ability for end-users to download, access or delete applications, store documents in the cloud, share photos and more ; Restricting the use of application, such as cameras in high-security environments, for iPhone and Android devices. Managed Workplace 2012 R2 Feature Pack 1 Now Available Managed Workplace 2012 R2 Feature Pack 1, including expanded MDM capabilities, is now available for Level Platforms Partners though the Update Center. To learn more about MDM features from Level Platforms, or how to become a Partner, visit http://www.levelplatforms.com. About Level Platforms Level Platforms provides Managed Workplace Level Platforms First RMM Vendor Delivering Mobile Device Management Features for iPhone 5 and iOS 6

Ottawa, Ontario (PRWEB) December 21, 2012

As part of the continuing expansion of its Managed Workplace remote monitoring and management (RMM) platform, Level Platforms today introduced new Mobile Device Management (MDM) capabilities that help managed service providers (MSPs) simplify and speed email configuration, improve performance and enhance security for new smartphones and tablets from Apple. Deploying enhanced MDM capabilities, now available as part of Managed Workplace 2012 R2 Feature Pack 1, MSPs will help end-clients lower operating costs and address critical security concerns as sensitive corporate material is shared and accessed on mobile devices.

As device manufacturers expand the performance of mobile devices, were rapidly evolving our own MDM capabilities within the Managed Workplace platform to introduce new levels of configuration, management and monitoring for MSPs serving the small and medium business market, said Gordon Rielly, CTO, Level Platforms. Fully integrated, comprehensive MDM features are critical for MSPs as they seek ways to expand their services offering and grow their business. Weve made a clear commitment to being the leader in MDM to ensure Level Platforms Partners have the technology and tools required to manage the entire IT experience for their clients.

Exchange ActiveSync (EAS) Configuration for iOS 6

New MDM features in Managed Workplace 2012 R2 Feature Pack 1 include iOS email configuration policies supporting EAS, in addition to POP3 and IMAP4 mail solutions. Using email policies, MSPs can automatically configure all iOS devices to receive corporate email with minimal end-user involvement or support from an internal IT organization. In addition, with new MDM iOS features MSPs can set options to improve email security, including preventing apps from accessing a users email account. Level Platforms MDM offering also supports email configuration policies for all other major devices, including EAS for Android devices.

For clients considering IT solutions for mobile devices, their main requirement is simplifying device set-up and ongoing management to help improve productivity, said Blake Schwank, CEO of Colorado Computer Support, a Level Platforms MSP Partner now deploying MDM to clients in the education and professional services markets. Our end-users want to access email, documents and business applications, whether they are on a mobile device, a laptop or their PC. With expanding MDM features, were able to more easily manage all technologies our clients rely on from the desktop to their iPhone all from the same central Managed Workplace dashboard.

Additional MDM Features

Level Platforms expanded MDM capabilities provide monitoring and management for all major smartphones and tablets, including devices from Apple, Google, Microsoft and RIM. Managed Workplace MDM features allow MSPs to fully manage mobile devices for their end-clients, including simplified provisioning of email and network connectivity, automated asset information collection, monitoring and altering, comprehensive security features to track devices, restrict access and wipe information if required, and more.

New MDM features with Managed Workplace 2012 R2 Feature Pack 1 include:

Roaming Detection alerts the MSP when a device changes mobile networks to help control operating costs for their end-clients;
New configuration policies to improve iOS device security and functionality to help clients reduce costs and administrate corporate usage guidelines, including regulating the ability for end-users to download, access or delete applications, store documents in the cloud, share photos and more ;
Restricting the use of application, such as cameras in high-security environments, for iPhone and Android devices.

Managed Workplace 2012 R2 Feature Pack 1 Now Available

Managed Workplace 2012 R2 Feature Pack 1, including expanded MDM capabilities, is now available for Level Platforms Partners though the Update Center. To learn more about MDM features from Level Platforms, or how to become a Partner, visit http://www.levelplatforms.com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms First RMM Vendor Delivering Mobile Device Management Features for iPhone 5 and iOS 6

Level Platforms Voted Best Remote Monitoring and Management Channel Vendor

Ottawa, ON, Canada (PRWEB) January 04, 2013

Level Platforms, a global leader in remote monitoring and management (RMM) software, today announced that it has been recognized by Business Solutions magazine readers as the Best Channel Vendor for 2013 in the Remote Monitoring and Management (RMM) category.

The annual survey asks Business Solutions magazines subscribers to rate their vendor partners in categories important to their success including service and support, channel friendliness, channel program, product features, product reliability, product innovation and VAR margins. Level Platforms earned top spot in the RMM category with an overall score of 4.01 out of 5 achieving high rankings across all categories.

Breakout product innovations in 2012 resulted in very rapid growth among Level Platforms MSP Partners who leveraged automated Network Audits and cloud, mobility and other emerging technologies to expand their business, said Peter Sandiford, CEO, Level Platforms. Our commitment to Partner success including comprehensive training, business development and technical support combined with extensive new automation, collaboration, monitoring and management features, provides new and established MSPs with all the tools they need to build successful and rapidly growing managed services businesses.”

“Our annual channel awards provide resellers and MSPs with a guide of who their peers think are the best in the business,” said Sue Bresee, publisher, Business Solutions magazine. “All vendors who made the list are exceptional, and our readers gave Level Platforms high marks across the board for its commitment to the channel, support and service, and continuing product innovation.

More than 3,000 value-added resellers (VARs) and managed service providers (MSPs) participated in this year’s survey with over 7,000 votes cast. For more information on Business Solutions Magazine’s Best Channel Vendors, visit http://www.bsminfo.com/.

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Level Platforms Voted Best Remote Monitoring and Management Channel Vendor