Quest and Intellitactics Offer New Model for Security as a Service

Sacramento, CA and Reston, VA (Vocus) June 16, 2009

Quest, a mainstay of the Top VAR 500, and Intellitactics, a leading provider of appliances and software for enterprise security management, announced an agreement that features Intellitactics SAFE enabling a menu of new managed security services from Quest. Under this agreement Quest will offer a new Managed Service model where Quest will locate the Intellitactics SAFE appliance on the Client’s premise and provide remote expertise to monitor logs and analyze security events for compliance and threat management. Backed by their redundant operation centers and SAS 70 Type II certification, Quest has been offering industry best practices Managed Services to every market vertical for over ten years. Intellitactics SAFE, winner of the 2009 Best Security Event Management Award, is a fully capable security information and event management appliance for log management, compliance reporting, threat detection and incident investigation.

Tim Burke, Quest’s CEO and President believes that customers are finding themselves in a position where they don’t have budget, expertise or time to maintain optimal operational security. Their resources are stretched as they face the challenges of responding to security events, maintaining compliance across multiple regulatory standards and meeting the needs of auditors and executives concerned with security. As a result they are turning to companies like Quest who have both the expertise and the ability to provide them with these solutions in a timely and cost-effective manner.

Michael Cerick, Intellitactics VP Strategic Alliances, said that Quest had all the right credentials for launching this new service model. “This is one great decision for the customer. One decision puts two powerful resources to work for them – Quest brings exceptional experience in providing security as a service and they’ve selected the SAFE appliance to do it with.”

According to Peter Marston, Account Manager and Quest’s SIEM Product Specialist, Intellitactics SAFE appliance allows Quest to manage multiple clients from a single pane of glass regardless of where the security data collection resides; at any of Quest’s nine data centers or on premise at the client location. Additionally, the appliance is an optimal product to enable this new Managed Service model. It offers simplicity of deployment, ability to collect logs from anything located anywhere without intrusive agents, a dashboard which Quest can configure and share with clients to provide status on compliance or user access or network security posture – strengthening relationship and collaborating in the event of a security incident.

Intellitactics SIEM solutions are used by many Tier 1 MSSPs around the world. These MSSPs provide services to thousands of companies and government agencies that choose managed services for log management, event management and a variety of other services. Intellitactics recently announced a new product for MSSPs called Intellitactics ClientVue MSSP. The ClientVue MSSP dashboard displays dynamic reports enabling MSSPs to strengthen relationships with their Clients while reducing the overhead associated with answering frequent inquiries.

Learn more about Quest Managed Security Services. See Intellitactics SAFE in action every Tuesday at 2 PM EST. Read more about Quest and SAFE on http://www.enterprisesecurityblog.com.

About Quest:

Since 1982, Quest has been a trusted technology management company delivering successful solutions for our clients from Fortune 50-5000 small and medium-sized clients. Quest offers technology products and Professional and Managed Services: security, wireless, data backup, disaster recovery, business continuity, system performance, telecommunications & transport, VoIP, IP Video Surveillance, and technical staffing; either on-site or from its secure data centers.

About Intellitactics, Inc.:

Headquartered in Reston, VA, Intellitactics provides a suite of security incident and event management (SIEM) products for organizations of all sizes. Well-known as the provider of Intellitactics Security Manager, the optimal enterprise security management software solution for large companies with complex requirements, Intellitactics now offers mid market organizations a line of security management appliances called Intellitactics SAFE. These products, used stand alone or in combination, provide unparalleled capability for compliance reporting, log management and threat management. Global organizations, multi-site companies or MSSPs can effectively distribute capabilities while providing centralized control of the security infrastructure. Intellitactics SAFE won the Best Security Management Award Europe 2009.

Intellitactics was the first SIEM vendor to be awarded Common Criteria Certification as a security information and event management solution. Founded in 1996, Intellitactics is backed by JMI Equity Fund LP and Lazard Technology Partners and is ranked by well-known industry analysts as a market leader known for product development, delivery and thought leadership. Visit us at http://www.intellitactics.com.

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Quest and Intellitactics Offer New Model for Security as a Service

The Utility Company Announces Release of Connected Office 4.0 Virtual IT Service and Support Program

Ottawa, Canada (PRWEB) July 2, 2009

The Utility Company

The Utility Company Announces Release of Connected Office 4.0 Virtual IT Service and Support Program

Horizon Data Center Solutions Launches Secure Cloud Computing Platform Called FlexSafe Cloud, Expanding their Infrastructure as a Service Business

Dallas, Texas (PRWEB) September 14, 2009

Horizon Data Center Solutions, a leading data center and IT flexsourcing firm serving businesses and government agencies with colocation, disaster recovery and managed IT services, has launched its cloud computing solution, called FlexSafe Cloud.

FlexSafe Cloud is a private, secure approach to cloud computing that meets the needs of organizations that want the flexibility, scalability and cost savings of virtualization, but that also require the security of a private computing platform.

FlexSafe Cloud is part of Horizon’s strategy to fill a gap in the marketplace by providing flexible, full-service IT outsourcing options that can serve the enterprise client as well as small and medium sized businesses. The company pioneered the concept with its DCFlexSpace colocation model and has continued to expand available IT services to meet client demand.

Horizon says the FlexSafe Cloud delivers immediate benefits for Software as a Service (SaaS) companies, e-commerce businesses with applications that experience fluctuating transaction volumes, financial firms, government agencies, and other entities that want the greater efficiencies and cost savings of virtualization without giving up security.

Chuck Smith, Executive Vice President with Horizon and the company’s Chief Marketing Officer, says that, while the industry debates the actual definition of cloud computing, Horizon has adopted the NIST (National Institute of Standards and Technology) working definition, with its key characteristics of on-demand self-service, ubiquitous network access, ability to rapidly scale resources and pay on a measured-usage basis.

“Our growing list of federal clients made it a logical decision to adopt the NIST working definition of the cloud,” says Smith.

Smith says the FlexSafe Cloud is highly scalable and based upon Horizon’s Infrastructure as a Service (IaaS) offering. Beginning with Tier III data centers, the Horizon IaaS solution is built on leading edge technology providers like Above Net, Cisco, F5 Networks and HP. The FlexSafe Cloud service is virtualized using VMware, and provides the High Availability (HA) performance and security levels required by enterprise data center customers. HDCS currently has two DFW area data centers, providing fast, reliable data backup and replication solutions.

“We believe that the large public cloud providers like Amazon and Google have done an excellent job of supporting the testing and development world, so there’s no need for us to pursue the public cloud. For government and enterprise clients, private clouds are where we can add significant value,” Smith says. The company will also offer community cloud solutions for entities with multiple businesses.

Horizon CEO, Lance A. Smith adds, “Our current clients appreciate our highly secure, reliable data center infrastructure and have asked us to provide this service. We are pleased to extend our relationships with them, while at the same time offering an option that represents our continued charge to fill the gap in the IT outsourcing market between the very large, global IT outsourcing companies and traditional hosting companies. With the FlexSafe Cloud option, the latest development in our fast-paced growth strategy, Horizon continues to be among the leaders in the data center market.”

For more information, contact Chuck Smith, Chief Marketing Officer, at 214 556 4138 or Connie Holubar at 903 880 8217. Corporate offices for Horizon can be reached at 972 509 0110.

About Horizon Data Center Solutions (HDCS)

Horizon Data Center Solutions is a premier data center and managed services provider. The company works with enterprise clients that run extensive Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications that require significant storage and mission-critical reliability, as well as small and medium sized businesses that appreciate the same. For more information, contact HDCS at 866.620.7516. http://www.horizondcs.com.

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Horizon Data Center Solutions Launches Secure Cloud Computing Platform Called FlexSafe Cloud, Expanding their Infrastructure as a Service Business

DataChambers Launches New Backup Service for Small to Midsized Businesses

Winston Salem, NC (PRWEB) October 5, 2009

Winston-Salem, NC (PRWEB) October 5, 2009 — DataChambers, a North Carolina-based technology firm, today introduced a new online backup service tailored for the needs of small to midsized businesses. eChambers Intelligent Data Protection is designed to automatically back up valuable databases and files that can be critical to a company’s survival.

“Information is the lifeblood of most businesses and impacts their ability to deliver seamless service to customers,” says Nicholas Kottyan, CEO of DataChambers. “That makes backups a critical tool for business continuity and disaster recovery. With eChambers, we offer small to midsized firms a level of protection typically available only to much larger businesses, but at a price they can afford.”

DataChambers information technology experts work with each client to configure the service and establish a routine schedule. Daily reports confirm that the backup has taken place and that files are fully protected.

For security, each backup is encrypted and stored it in a secure, blast-resistant underground bunker that is monitored around the clock. Data is easily restored via a password-protected website – speeding recovery if a company’s server fails, there is a fire or flood, or a critical file is corrupted or deleted.

eChambers Intelligent Data Protection is offered online as a managed service, so there is no hardware or software to purchase. Companies simply pay a small, fixed charge based on the amount of data they need to protect. For a free quote, contact DataChambers at (888) 471-3040.

About DataChambers:

DataChambers is a full-service information technology and managed services provider specializing in 24×7 information technology management solutions, business continuity solutions, secure co-location services for mission-critical information technology infrastructure, and electronic data storage and vaulting. The company is SAS 70 Type II audited and meets rigorous national standards for safeguarding client systems and data. DataChambers’ 140,000+-square-foot headquarters in Winston-Salem, N.C., is based on the company’s 80-acre campus. For more information, visit http://www.datachambers.com.

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DataChambers Launches New Backup Service for Small to Midsized Businesses

Cloud Home Energy Service Revenues to Increase 30 Times in Five Years

San Diego, CA (PRWEB) March 12, 2012

The strategy of moving home energy intelligence into the cloud is disrupting the Smart Home market and expanding opportunities for the Home Area Network, according to global technology research firm ON World.

IP based home automation services, a large web-centric developer community and accelerating Smart Grid initiatives are driving adoption for home energy management solutions. By the end of 2012, there will be over a million managed Smart Home systems installed in North America. For some service providers, 40 percent of customers are choosing energy management as part of their Smart Home service bundles.

Widespread home networks and the ubiquity of smart mobile devices are key drivers for home energy management services, says Mareca Hatler, ON Worlds research director. Smart home service providers are adding real-time energy monitoring and cloud-based energy services that consumers are increasingly likely to access and control using their smartphones and tablets.

Compared with ON Worlds last survey of early technology adopters in September 2010, almost two times as many of the respondents to the current survey, completed in January 2012, indicate that they would prefer to use their tablet or smartphone as their energy display or interface.

Another growing trend is the development of set-and-forget solutions that provide effortless energy savings. Over 70% of the recent survey respondents indicate that automated systems that require minimal time/effort are an important consideration for home energy management products and services.

In 2016, global home energy management (HEM) revenues will be $ 4.3 billion and cloud service revenues will increase 30 times from 2011. Home service providers and retail channels will make up 57% of the cloud-based energy services at this time.

Based on 900 phone interviews and surveys with consumers, utilities, home service providers and developers, ON Worlds recently published set of reports includes the following:

Smart Home Energy Systems and Cloud Services A market dynamics study of HEM products, services and go-to-market strategies that includes 5 year global forecasts by geography, distribution channel, system, product type, equipment, services and technology.

Home Energy Management: Early Adopter Views & Preferences– An in-depth survey on current usage trends, drivers and consumers’ preferences for HEM products and services.

Home Energy Management Ecosystem– An analysis of the HEM competitive landscape, value chain, business models, innovations and market opportunity.

More information and a free executive summary is available from: http://www.onworld.com/smartenergyhomes

About ON World:

ON World Inc. provides world class business intelligence on smart technology markets. Our market research and information services are sold to Fortune 1000 companies, service providers, venture capitalists, and startups worldwide. Website: http://www.onworld.com.

Contact:

Mary E. Purvis

p: 858-259-2397

e: purvis(at)onworld(dot)com

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Cloud Home Energy Service Revenues to Increase 30 Times in Five Years

QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

Melville, NY (PRWEB) October 14, 2009

CosmoCom, a global leader in Unified Customer Communications and Contact Center Consolidation, announced today that UK-based Quick Contact Centre (QCC) has launched a powerful new hosted contact center service tailored specifically for small and medium-sized businesses. The power behind this innovative new service is the all-IP CosmoCall Universe platform.

The QCC service was born from the need to deliver to the under-50-seat contact center market a premium quality, fully-featured hosted service that can facilitate phone, email, web, SMS and fax communications in a unified way.

“Now the small to medium size contact center can benefit from the same diverse and sophisticated features previously available to only the ‘big boys’” says Paul Titcombe, a Director of Quick Contact Centre. “Using the QCC service, small companies will be able to deliver the same level of service as flexibly and effectively as the largest corporations. QCC’s service is also the perfect solution for companies looking to run short term campaigns or trial contact center concepts, while centrally managing and reporting on multi-site operations – including those operations of outsourced partners.”

“QCC deployments can be delivered within less than 48 hours–a true example of a premium out-of-the-box Quick Contact Center.”

Built on the same robust and proven CosmoCall Universe platform that’s hosted by many of the world’s leading Internet and Telephony Service Providers, the QCC service delivers an extensive range of fully managed services including:

QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

Simply Continuous Gives Customers Unprecedented Management and Accelerated Data Recovery with Data Recovery Vault 2.0 Managed Service

San Francisco, CA (PRWEB) November 18, 2009 -

Simply Continuous, a recovery service provider (RSP) for mid-size enterprises, today announced Data Recovery Vault 2.0 managed service integrating new software that dramatically simplifies and accelerates the data recovery process. Available free of charge to current customers, the new and upgraded version includes RecoverNOW (recovery management software) and Dynamic SLA (service-level agreement) capabilities in addition to support for the newest EMC Data Domain deduplication appliances and platforms and other recovery performance refinements.

RecoverNOW Software Lets Customers Recover Data 10 Times Faster

The new RecoverNOW software adds powerful rules-based filtering and analytics capabilities that enable customers to analyze and determine which critical data sets to recover first in the event of various disaster recovery scenarios. Once a recovery scenario and the associated data set for recovery are determined, RecoverNOW automatically calculates the estimated time it will take to replicate the data onto an EMC Data Domain emergency recovery appliance and be ready-to-ship to the customers location.

In nearly every disaster recovery scenario, customers find that they dont need to recover their entire data set right away. For example, a company may store 90 days worth of data but only need its last full backup of data in the event of a disaster. By recovering a smaller data set, Simply Continuous can prepare and ship the data up to 10 times faster than shipping the entire data set. For companies protecting 10s to 100s of terabytes, this accelerated recovery time can make a huge difference when time is of the essence.

During a beta test of the RecoverNOW software, Jackson Wan, system administrator for the San Francisco Giants, was able to define his recovery data set within a couple of minutes of using the software. Once he determined the data set, RecoverNOW calculated the hours to replicate the data to a recovery appliance and be ready-to-ship.

RecoverNOW is easy-to-use and provides added visibility into the recovery process. I can select different data sets for RecoverNOW to analyze and calculate the ready-to-ship times. At first, I thought that I would need 30 days of backups in the event of a full blown recovery, said Wan. After playing with the application for a few minutes I determined that 30 days was overkill and all I needed was 8 days of backups thereby reducing the ready-to-ship time dramatically. I look forward to using it as part of the Data Recovery Vault service.

Industrys First Dynamic Recovery SLA

Simply Continuous Dynamic SLAan industry firstgives companies unprecedented flexibility and control to define their own guaranteed recovery SLAs to meet specific disaster recovery scenarios and corporate governance requirements. This unique Dynamic SLA capability is enabled by the RecoverNOW software which calculates the estimated ready-to-ship time for a customer specified data recovery set. With just one click, Simply Continuous Data Recovery Vault customers can create a custom SLA based on this estimated ready-to-ship time.

Because RecoverNOW provides granular and accurate ready-to-ship times based on the customers defined recovery data set, we now have the ability to provide an instant SLA that relates to that specific data set, said Tom Frangione, Simply Continuous co-founder and CEO. We are committed to helping our customers recover their data in the fastest and easiest way possible. RecoverNOW software and our Dynamic SLA truly put our customers in the drivers seat, giving them the ability to run what-if recovery scenarios with filtering parameters that meet their unique needs and get back their data quickly in case of a disaster or emergency.

Enterprise-Class Upgrades for Simply Continuous Universal Recovery Platform

In addition to RecoverNOW and the Dynamic SLA, Simply Continuous made significant upgrades to its Universal Recovery Platform to support the newest EMC Data Domain deduplication appliances and operating systems including the DD140, DD610, DD630 and DD880. These infrastructure upgrades bring EMC Data Domains enterprise-class deduplication technology to the mid-size enterprise as part of a recovery service rather than stand-alone technologies. The support for these new appliances and operating systems was done concurrently to EMC Data Domains general availability.

Detailed understanding of the methodology of storing data in an EMC Data Domain environment allowed Simply Continuous to make infrastructure improvements to better balance and optimize the replication of data resulting in a significantly faster recovery of customers data.

About Data Recovery Vault and AppAlive

Data Recovery Vault 2.0 and AppAlive integrate into any existing backup infrastructure and enable customers to use an easily accessible web portal to monitor, browse or restore the companys digital assets. The Simply Continuous patent-pending Universal Recovery Platform architecture integrates data compression, network acceleration, secure transmission, off-site monitoring and reliable, simple recovery processes. Cost of the services is nearly always less than the combination of tape backup and off-site storage that the majority of mid-size enterprises use today.

About Simply Continuous

Simply Continuous, provider of enterprise-class managed services, enables businesses to strategically plan for and recover data and applications during unplanned outages and disasters. Founded on the belief that recovery should be simple and cost-effective for enterprises of all sizes, Simply Continuous Universal Recovery Platform uniquely delivers on this promise. Headquartered in San Francisco, California, Simply Continuous is backed by Greylock Partners and can be found on the web at http://www.simplycontinuous.net.

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Simply Continuous Gives Customers Unprecedented Management and Accelerated Data Recovery with Data Recovery Vault 2.0 Managed Service

Richard A. Beauchemin, CPA / Carolina Accounting & Tax Service, PLLC Launches Environmental Waste Reduction Program

Charlotte, NC (PRWEB) December 17, 2009

Richard A. Beauchemin, CPA/Carolina Accounting & Tax Service, PLLC announced today they have implemented an environmental waste reduction program. The program will reduce consumption of paper by more than 75,000 pages per year and eliminate the need of more than 50% of the ink toner cartridges used.

Richard A. Beauchemin, CPA / Carolina Accounting & Tax Service, PLLC Launches Environmental Waste Reduction Program

MCS Launches Over the Phone Interpretation Service

Silver Spring, MD (PRWEB) March 20, 2012

Multilingual Communication Services (MCS) has announced the launch of its over the phone interpretation services.

MCS has acquired a fully automated Public Switch Telephone Network (PSTN), private branch exchange (PBX) telephone interpretation service system able to accommodate an unlimited number of calls simultaneously. The system is operational 24/7/365 and is equipped with a highly sophisticated voice recognition system that allows clients to speak the target language or simply choose from pre-programmed languages using their telephone keypad.

According to the 2010 U.S. Census, nearly 20 percent of Americans speak a language other than English. While this diversification is the strength as well as essence of this nation, it presents a challenge for federal and state service providers for communities with Limited English Proficiency (LEP), including first responders as well as private service providers.

MCS has been bridging this communication gap since 1999. With our new state-of-the-art, fully automated telephone system, we are now able to continue bridging the language gap more efficiently and cost effectively, said Dinberu Melakehiwot, Managing Director of MCS.

MCSs telephone system has an online call monitoring, tracking and reporting capability that is among the most advanced in the industry, enabling the company to customize and generate online reports based on any number of variables and parameters specified by clients.

MCSs interpreter database has over 1,500 interpreters who provide interpretation services in over 95 languages. The interpreters database is integrated with a uniquely designed rating system ensuring only the highest rated interpreters are available to clients at all times.

MCS is certified minority owned business that operates from Silver Spring, Maryland and has representations in Baltimore and Frederick counties in Maryland, Washington DC and in Prince William County in Virginia.

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If you would like more information about MCS and the language communication services it provides, or to schedule an interview with Alula Iyasu, please call MCS at 301-565-4910 or email at aiyasu(at)adulis(dot)net

MCS Launches Over the Phone Interpretation Service

Athens Group Announces Hurricane Preparedness Audit and Remediation Service

Houston, TX (PRWEB) June 28, 2010

Today, Athens Group, an independent consulting company that specializes in risk mitigation and problem remediation for control systems on all types of drilling and production assets, announced the availability of the companys Hurricane Preparedness and Remediation Service. The new offering is a combination of the companys proven Alarm Management, Software Configuration Management and Operational Failures Modes Effects and Criticality Analysis Services. It is specifically designed to quickly identify high-risk operational areas and rapidly resolve issues which could significantly delay disaster recovery efforts, such as malfunctioning, missing and buried alarms; loss of power; and untested and out of date system backup files.

If the predictions of recognized organizations such as The National Oceanic and Atmospheric Association (NOAA) and the Department of Atmospheric Science at Colorado State are correct, 2010 could be one of the strongest hurricane seasons on record. Drilling Contractors and Operators, always concerned about the safety of their workers and the environment, are taking additional precautionary steps this year, especially in the area of mission-critical control systems software now prevalent on late generation assets. This new technology assurance service, executed by third-party consultants with the most industry experience in this highly-specialized area, will help assure workers, the public, lender groups and stockholders that everything that can be done to decrease risk has been done.

About Athens Group

The high rate of non-productive time (NPT) and project delays on todays highly-automated offshore assets is unacceptable! Drilling Contractors and Operators rely on Athens Group to help them reduce NPT, improve safety and safeguard the environment through the prevention of software-related equipment failures. Our Drilling Technology AssuranceSM Services were developed specifically for highly integrated control systems and are tailored for each phase of the asset lifecycle. Athens Group has more expertise in this specialized area than any other vendor. Our Proven PracticesSM Methodology; software, hardware, and network topology experience; and vendor equipment experience speed risk identification and mitigation. This is why the cost ratio of our services to NPT savings typically exceeds 1:100. Our customers, industry-leading companies such as BP, Chevron, ENI, ExxonMobil, Maersk, Marathon, Noble Drilling, Pacific Drilling, Shell, Stena Drilling, Total and Transocean, to name just a few, are all referenceable.

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Athens Group Announces Hurricane Preparedness Audit and Remediation Service

Consonus Customer Leaves for Cost, Returns to Remote Backup Service for Technical Support

Cary, NC (Vocus) July 29, 2010

Consonus and channel partner BlueTech IT Solutions will once again provide St. Stephens Episcopal Day School, a private elementary school located in the Coconut Grove area of Miami, with Consonus Remote Backup Service (Consonus RBS), a fully-automated cloud backup solution that is backed by award-winning technical support.

The former Consonus/BlueTech IT customer left for a well-known, inexpensive provider. After less than two months, the provider was unable to successfully back up St. Stephens data. Incomplete backup attempts and poor customer service were the leading factors prompting St. Stephens to return to Consonus and BlueTech IT.

Despite six weeks of efforts, the low-cost provider was never able to successfully back up our 150G of data. We were thrilled to learn that Consonus still had our original data and that we were able to pick up where we left off, said St. Stephens Director of Technology Felix Jacomino. The expertise offered by BlueTech and Consonus is second to none. The team really bailed us out.

Consonus has consistently received praise from customers and channel partners for superior technical support. Consonus staff is among the most highly-credentialed and well-trained in the industry. With team members who average more than 15 years of industry experience, Consonus skilled engineers bring additional value to all IT solutions offered to significantly reduce downtime, boost productivity, and maximize the IT investment.

Often, a low-price provider can cost a company far more than they anticipated saving, said Consonus President Bob McCarthy. When evaluating cost, there are four critical factors to consider: security, resiliency, compliance, and support. If there is a breakdown in any of these key quality points, the cost to the client can be intensive.

Consonus RBS is a unique alternative to traditional data backup recovery methods, replacing conventional solutions with a fully automated online data backup solution. It provides an automatic backup of heterogeneous file servers as well as application and database servers with encrypted, secure offsite data storage and rapid online restoration. Powered by Asigra, the first and only cloud software provider to achieve FIPS 140-2 Certification the highest level of security assurance to date Consonus RBS also offers multi-level security authentication, agentless support for the broadest variety of platforms including Windows, UNIX, AS/400, and Apple, and hot backups for all leading databases and applications.

About Consonus Technologies

Consonus Technologies, Inc. is a leading national provider of Data Center hosting and colocation, Managed IT Services, IT Infrastructure, and IT Consulting solutions based in Cary, NC. Offering a comprehensive suite of IT services, combined with highly-secure, reliable, and energy-efficient data centers across the country, Consonus provides customers with complete cloud computing solutions addressing disaster recovery, data protection, and virtualization. Consonus is an active, long-time member of The MSPAlliance, the worlds largest Professional Association and Accrediting Body for the Managed Services Industry. Visit Consonus Technologies on the Web at http://www.consonus.com.

About BlueTech IT Solutions

BlueTech IT Solutions is an Information Technology service and consulting company based in Miami, FL. With more than 25 years of experience in the IT field with specializations in the financial, manufacturing and construction industry, BlueTechs array of services includes computer network design, implementation and management, network security and intrusion prevention, Microsoft Exchange server installation, configuration and administration, and disaster recovery solutions. Visit BlueTech on the Web at http://www.bluetechit.com.

About St. Stephens Episcopal

St. Stephens Episcopal Day School, serving PreK(3) to Grade 5, was founded by St. Stephens Episcopal Church in 1958. The original intent of the Church in creating the School was to accommodate the educational needs of Church families. Over the years, the constituency of the School has changed and the relationship between the School and the Church has evolved. The School is now a primary outreach of the Church into the broader community. Through the School, St. Stephens Episcopal Church touches the future. With a focus on using technology in the classroom, St. Stephens offers a 21st century learning environment that provides not only academic excellence but also spiritual formation. Learn more about St. Stephens at http://www.sseds.org.

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Consonus Customer Leaves for Cost, Returns to Remote Backup Service for Technical Support

Perforce Launches New Remote Administration Service For Its Software Configuration Management Customers

Alameda, CA (Vocus) August 10, 2010

Perforce Software announced the availability of its newest service, Perforce Remote Administration, providing customers additional administrative support for their Perforce Software Configuration Management (SCM) system. Tailored to meet each companys needs, Perforce remote administrators partner with companies IT teams to manage and improve their Perforce installations.

Gazillion Entertainment trialed the program before its general availability, and is now relying on Perforce for ongoing administration.

We were at a stage where we could not afford a full-time person to administer Perforce, explained Jimil Borillo, Manager of Information Technology for Gazillion Entertainment. With Perforces help we were able to boost our server performance which otherwise would have taken us much longer due to our limited in-house expertise and bandwidth.

How Perforce Remote Administration Works

Perforce Remote Administration is offered as a monthly subscription service, allowing customers as much or as little access to Perforce administrators as desired.

After Perforce conducts a site assessment, the Perforce Server Deployment Package is installed on the customers Perforce Server machine. Perforce experts then perform tasks such as verifying daily backups and proactively analyzing server logs for performance issues. They also work with customers IT teams to perform Perforce administration tasks such as:

Managing and coordinating upgrades of Perforce servers in the organization.
Gathering and refining requirements to design, develop, and deploy new triggers.
Creating and managing users, groups, and access controls.
Supporting major restructuring operations, such as Perforce server instance consolidation and depot splitting.
Reviewing Perforce usage patterns and recommending improvements.
Designing and implementing high availability/disaster recovery solutions.

Like Gazillion Entertainment, many of our customers installations grow over time and require some fine-tuning to ensure top SCM performance, said Tony Vinayak, Manager of Consulting Services for Perforce Software. It makes more financial sense for some companies to supplement their IT Team with our SCM expertise and relying on us gives them peace-of-mind so they can focus on their core business.

For more information on Perforce Remote Administration go to http://www.perforce.com/perforce/services/remote_administration.html or contact consulting(at)perforce(dot)com

About the Perforce SCM System

Perforce, the Fast Software Configuration Management System, is an award- winning tool that versions and manages source code and digital assets for enterprises large and small. Perforce is easy to install, learn and administer; seamlessly handles distributed development; and supports developers across a large number of platforms. Perforce ensures development integrity by grouping multi-file updates into atomic changes, enables concurrent development, and intelligently manages multiple software releases using its Inter-File Branching system.

About Perforce Software

Founded in 1995, Perforce Software Inc. develops, markets and supports Perforce, the Fast Software Configuration Management System. Perforce Software is headquartered in Alameda, Calif., and sells worldwide. The company has international operations in Europe, Japan and Australia. In addition to application software companies, Perforce customers represent a broad range of industries including game development, electronics, healthcare and financial services.

Perforce Launches New Remote Administration Service For Its Software Configuration Management Customers

LineRate Systems Software Defined Network Services Redefine Performance, Flexibility and Cost for Cloud and Web Scale Service Providers - Photobucket Deploys LineRate

Louisville, CO (PRWEB) April 17, 2012

LineRate Systems announces the availability of LineRate

LineRate Systems Software Defined Network Services Redefine Performance, Flexibility and Cost for Cloud and Web Scale Service Providers - Photobucket Deploys LineRate

UK"s Service Desk & IT Support Show announces its 2012 Exhibitor Show Highlights

(PRWEB) April 18, 2012

London, UK: The Service Desk & IT Support Show returns to Londons Earls Court on 24-25 April, with over 80 leading suppliers demonstrating 250+ products and services. The UKs biggest showcase for the IT Service Management and IT Support Industry, the following is just a taste of some of the latest innovations being introduced at this years event.

Cherwell Software Ltd (stand 800) ushers in a new era in ITSM with the newest release of its award winning Cherwell Service Management solution. This game changing solution for internal IT and external support offers a ground-breaking web portal experience that revolutionises the end-user experience.

ISL Online (stand 324) will be exhibiting its new mobile applications (http://v6.islonline.com/remote-support/mobile), which allow users to access and control remote computers from iPhone, iPad, and Android phone and tablet. Offering fast, reliable and secure service, applications are designed for business use.

New to the show this year, panintelligence (stand 103) will be showcasing its real time management information dashboard. The dashboard can help prevent SLA breaches by providing alerts in real time from multiple sources, allowing users to act promptly.

Alemba (stand 706) will unveil the next generation of ITSM software. Using innovative technology, that takes cues from the world of touch devices and visuals associated with modern gaming applications, Alembas vFire application is a first for the IT Service Management market.

LogMeIn (stand 920) will be demonstrating not only its core support product LogMeIn Rescue, but also its newly acquired solution for live chat BoldChat. With BoldChat LogMeIn is expanding its portfolio of web-based services aimed at customer care organisations call centres, external help desks, and customer service teams.

Vivantio Ltd (stand 520) will showcase its flagship product Vivantio Service Desk, which was recently voted Service Management Product of the Year 2012 by readers of Network Computing magazine. Greg Rich, co-founder of Vivantio, thanked everyone who voted and said that the win reflected the loyalty created by high levels of customer service.

LANDesk Softwares Service Desk 7.5 focuses on making life easier for support staff through touch optimised access via smart phones or tablet devices to the service desk (stand 500). Support staff can maintain the same level of availability and support end users expect while away from their desks and management can see service reports or provide authorisations on the go.

ICCM Solutions (stand 610) is set to launch its Deploy & Improve methodology at this years Service Desk & IT Support Show, to maximise the business value realised by customers when replacing legacy service management systems.

Certero (stand 710) will be launching its all new AssetStudio

UK"s Service Desk & IT Support Show announces its 2012 Exhibitor Show Highlights

MXSave Releases API for Service Providers

San Diego, California (PRWEB) November 1, 2010

MXSave, a leading provider of e-mail disaster recovery solutions has announced the availability of its API (Application Programming Interface). The API can be utilized by service providers to integrate their existing web based applications, billing and CRM systems with the MXSave system.

This allows hosting companies, internet service providers, e-mail service providers and others the opportunity to tightly integrate their systems with MXSave and leverage the e-mail disaster recovery solution to provide their customers an added safety net in case of e-mail server downtime. In addition these service providers can upsell their customers on the MXSave e-mail continuity solution which will provide them the same type of e-mail access they are used to in case of an outage, all under a private labeled system.

“With the release of our API and coupling that with our system that can be private labeled for service providers, it really provides them an avenue where they can sell more services to their customers and also prevent them from losing any critical email,” says Masood Rahim, Founder and CEO for MXSave. “Our service continues to be critical to our customers and partners who do not want to spend thousands of dollars in additional infrastructure costs in order to have redundant mail systems”.

The API is included in service provider accounts at no additional cost.

About MXSave MXSave provides inexpensive e-mail disaster recovery solutions including backup mx services along with e-mail continuity. Our solutions are easy to implement without any software or hardware installation necessary. We also have reseller programs available for: I.T. consulting firms, e-mail service providers, hosting companies or ISP’s. We process millions of messages per day and help keep e-mail running.

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MXSave Releases API for Service Providers

SOS Online Backup Offers Centralized Backup Deployment and Management to SMEs through the new SOS Pulse Service

Torrance, CA (PRWEB) November 16, 2010

SOS Online Backup, a global leader in online backup technology, today unveiled SOS PULSE,a management platform which allows businesses to manage backup functions across their network from one central location. Businesses will be able to remotely deploy, monitor and control configured backups on up to five thousand PCs in its network through a powerful control panel. More information can be found at http://www.sosonlinebackup.com/online-backup-solution/pulse

A key challenge businesses face is in deploying and managing backups across their network and offices, said Ken Shaw, CEO of SOS Online Backup. SOS Pulse empowers SMBs and enterprises to centrally deploy, monitor and control backups across their entire networks on or off site, instead of managing it individually on a per PC basis. SOS Pulse has great enterprise-strength capabilities, and will free IT managers from the time-intensive effort of deploying, configuring and managing their disaster recovery solution.

SOS Pulse provides businesses features such as:

Deploy backups remotely – Pulse empowers SMEs to deploy backup clients and policies to the individual PC’s on their network from one central location.

Push Updates – View on-demand information about all the deployed online backup installations, access version information, and distribute patch updates out to all connected machines.

Monitor Backups – Instant access to detailed information on backups that have ran, failed to run, and might have had problems during the backup session.

Track Accounts – Central view of all the deployed user accounts, track which accounts are deployed on which machines, and what events & backup sessions have occurred on a per machine or per account basis.

Create Server Policies – Pulse comes with common policies for laptop fleets, LAN connected workstations, file servers & email servers, but you can easily customize these policies for different networks, users, and machines.

Set Backup Interval – Customize the backup interval and time slots. Assign backup intervals based upon the times that align with your specific needs.

About SOS Online Backup

Established in 2001, SOS Online Backup is a pioneer of cloud storage technology. With operations in North America, Europe and Asia, SOS Online Backup delivers simple, powerful and inexpensive online data backup for more than one million consumers, small businesses and enterprises worldwide. SOS Online Backup provides continuous protection and security for customers valuable data investments, with set apart features that include multiple redundancy and off-continental storage. SOS Online Backup has been the recipient of the PC Magazine Editors Choice Award since 2006 and is Laptop Magazine Editors Choice.

SOS Online Backup is the technology leader in the online backup industry. SOS Online Backup delivers simple, powerful and inexpensive online data backup for consumers, small businesses and enterprises worldwide. Operating a global backup network, SOS Online Backup provides continuous protection and data security with set apart features that include web access, unlimited archive storage, mobile apps and continuous data protection. SOS Online Backup has won the PC Magazine Editors Choice Award three consecutive times since 2006.

For more information or to download the program, visit

http://www.sosonlinebackup.com/online-backup-solution/pulse/index.htm

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More Disaster Recovery And Backup Services Press Releases

SOS Online Backup Offers Centralized Backup Deployment and Management to SMEs through the new SOS Pulse Service

Eljay Engineering Revamps Service Provider Support with its Data Center Management Services

(PRWEB) November 23, 2010

Eljay Engineering, an Global IT Infrastructure management company, with its head office in Chennai having its offices and clients across North America, Western Europe and Asia Pacific, today announced the launch of its stream of services for Data Centers in terms of cost effective round the clock monitoring and management. Along with such service provider level services, Eljay also launched its unique disaster recovery solution including high availability options for core business applications and business processes. The optimum usage of these services are identified for Enterprise class Service Providers such as Network Operations centers, Data Centers, Hosting enterprises, IT & Network Infrastructure Service providers as well as Enterprise customers.

The three key benefits for Service providers in North America, European Union and Australia are White Label support which is cost effective, 24 x 7 coverage and access to a large pool of professionally certified engineers with international exposure. Eljay currently works with Cisco VoIP Solution providers such Gold Partners providing extended NOC support, Network support centers, IP Network support centers, advanced unified communications solutions providers and other IT infrastructure Management solution providers in United states, Canada, United Kingdom, Netherlands, Germany, Middle East, New Zealand and Australia.

Through our distinctive remote IT Infrastructure Management solutions, we are already catering to a large sector of Small, Medium and Very large service providers with around 45000 devices around the globe said Manu Krishna Singh, Vice President, Engineering Services of Eljay Engineering. Though our core expertise was around network infrastructure support, we have now ramped up our capabilities across Servers, End User computing, Applications, Virtualization, SAN and Security, added Manu.

With its new portfolio of services enhanced, Eljay engineering complements Data Center functioning by providing help in implementing existing designs by providing well-trained and certified implementation engineers. Eljays SE(system engineers) are trained to perform the installation and configuration tasks required at datacenter environments. This can range from relatively simple P2V conversions (eg. using VMware converter) to SAN replication configuration (eg. NetApp snap mirror). It is often difficult for hosting firms to support a heterogeneous set of technologies that exists in today’s datacenters and often these designed solutions involve a mix and match of different software and hardware vendors. Sometimes this leads to situations where well-designed solutions can still cause end-customer dissatisfaction due to lack of proper support. Eljays helpdesk assists in problem resolution and escalation management by proactively monitoring alerts and performance levels. Eljays Helpdesk can immediately involve the best set of support engineers to resolve issues in response to alerts or performance thresholds being exceeded. In a nutshell, services that Eljay provide for Data Centers, Increases operational Efficiency, Reduce Costs, Mitigates Risk in the Data Centers.

About the unique Disaster Recovery solution launched by Eljay, it has been identified that those enterprises who run Database, Mail Servers, LDAP either on Virtual or Physical server platforms with 3 ranges of Data Storage (between 1 TB & 5 TB, between 5 TB & 10 TB, greater than 10 TB), would find the solution absolutely appropriate. Enterprises having applications, which keep on updating the data very frequently and the need for latest updated Data on servers are mandatory for high availability and disaster recovery. Eljay solution does the incremental back up in real time for MS SQL Server, MS Exchange Server, Active Directory, Virtual Machines and other Windows Servers and Applications, and Eljay engineers perform the fail back process with the most updated data. The RTO and RPO could be defined as per the customer requirements.

The key features are end to end recovery solution along with business process integration for the entire Server Infrastructure, 24 x 7 support, File level/ Folder level back up for PC Data, Flexible pay per use pricing based on the amount of storage utilized after compressing the BackUp Data. Eljay offers these services through its Data Backup and High Availability Servers that are hosted in Eljays ISO 27001 certified Co-location facility in UK and USA.

About Eljay:

Eljay Engineering (http://www.eljayindia.com ), a Master Managed Services and enterprise network infrastructure service provider catering to Service Providers in North America, Western Europe and APAC. Eljay engineering currently manages around 45000 devices of multiple vendors from its ITIL compliant Network Operations Center. With over 600,000 man hours of experience in managing complex networks and devices such as Application Servers, Unified communications networks, Converged networks and Storage Area Networks (NetApp, Hitachi, EMC), Eljay boasts a large customer base within these regions. Eljay is a Cisco Partner and Microsoft Gold Certified Partner.

For more details contact: Abilash MR, Associate Vice President (abilash.mr@eljaymail.net, +1 347 759 5992, +1 877 718 7947, +44 203 318 5690)

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Eljay Engineering Revamps Service Provider Support with its Data Center Management Services

Backup My Info! Enhances Premium Service Offerings with "Plug-and-Play" Storage Devices for Emergency Data Restores at No Cost

New York, NY (PRWEB) November 30, 2010

Backup My Info! (BUMI), the premier provider of managed online backup and recovery solutions for small to mid-sized businesses, today announced a service offering aimed at making it easy for customers to restore their data after a catastrophic system failure. BUMI offers “plug-and-play” storage devices loaded with clients’ encrypted data that can be shipped overnight in order to accelerate the process of restoring. This service, available at no additional cost, can be utilized when an Internet connection is not available or the physical server or location is no longer available.

During a typical data restore, BUMI engineers guide clients through the process which includes retrieving the encrypted data from its data center in Canada through BUMI’s software application. If a large amount of data needs to be immediately restored, BUMI can ship this data overnight in an encrypted and compressed format on a USB storage device which can then be restored rapidly at no charge to the client. Many competitors charge a very large fee for similar offerings. Once the data is shipped to the customer site, BUMI senior engineers remotely connect to assist with recovery procedures.

“During an emergency restore where systems are down and – in certain cases – technology infrastructure may be lost or damaged, the last thing you need to worry about is data loss and business continuity issues,” explained Jennifer Walzer, CEO at Backup My Info!, Inc. “Our all-inclusive service, which consists of shipping a pre-loaded, encrypted storage device to the customer, is part of our mantra to deliver the best service and support – especially after a major system failure or outage.”

“Data backup is essential for any organization – however, restorability provides a true barometer for success,” explained David A. Chapa, Senior Analyst at Enterprise Strategy Group, Inc. “It is imperative organizations evaluate their providers ensuring they offer a complete and proven strategy for data restores – not just backup.”

With data protection and reliability a prime concern for all organizations, BUMI has built several layers of security into its online backup solution. Data is encrypted before it leaves a customer site and remains encrypted at all times. Additionally, BUMI’s senior engineers continuously monitor backup processes to ensure customer data is properly safeguarded and proactively follow up if they identify any errors or problems. From a disaster recovery and business continuity perspective, all off-site backups are stored in SAS70 Type II data centers located in Canada.

About Backup My Info!

Founded in 2002, Backup My Info! (BUMI) specializes in delivering online backup and recovery solutions for small to mid-sized businesses. Based in New York City, BUMI provides an off-site data protection solution that addresses critical issues such as rapid growth of data, business continuity, and regulatory compliance. Every BUMI client is cared for by a team of senior-level engineers dedicated to providing proactive and personalized support. Clients include professional service organizations such as banking, financial, insurance, accounting, hedge funds and law firms. For more information, visit http://www.backupmyinfo.com, call (866) 444-BUMI (2864), or follow on Twitter at http://twitter.com/backupmyinfo.

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Backup My Info! Enhances Premium Service Offerings with "Plug-and-Play" Storage Devices for Emergency Data Restores at No Cost

New eCare Exchange 2010 Service Gives Small Business Road Warriors Everywhere Access

Hoboken, New Jersey (Vocus) December 13, 2010

Staying connected on the road just got better, especially for small businesses that need big business solutions without the price tag. The new hosted eCare eMail Service from eMazzanti Technologies, an IT support and computer consultant, allows small businesses to avoid the headaches and costs of maintaining their own internal server-based system for sharing and syncing emails, files, contacts and calendars.

Small businesses can buy a service rather than build a solution, said Carl Mazzanti, chief operating officer, eMazzanti Technologies. Its a smart way to save money on remote collaboration needs of traveling employees.

What Small Businesses Get

Through eMazzanti Technologies managed eCare Exchange 2010 service, the smallest companies can benefit from powerful business email and collaboration. Its hosted solution is based on the Microsoft 2010 Exchange communications platform delivering a five 9s uptime guarantee and 24

New eCare Exchange 2010 Service Gives Small Business Road Warriors Everywhere Access

ADR Software Contracted to Provide Automated Workforce Monitoring Service at Construction Sites in Denver, Baltimore and Washington, DC Metro Areas

Reston, VA (PRWEB) April 30, 2012

ADR Software, LLC, manager of the Automated Daily Reporting Network and the Workforce Monitor service, today announced that it has been retained by four large general contractors to initiate workforce monitoring and reporting services at new projects located in Aurora, Colorado; Greeley, Colorado; Washington, DC and Baltimore, Maryland. Clients include Kiewit-Turner, Twin Contracting, HITT Contracting and Turner Construction.

“We are pleased to have been given these important assignments,” said Bruce Labovitz, ADR’s co-founder and President. “These are big and complex projects spread out over large areas that require timely information regarding labor and manpower activities. Workforce Monitor gives the project managers and project administrators access to real-time insight into the composition of their workforce at any given time. Using any web-enabled device like a cell phone, an iPad, a laptop or tablet, project managers can evaluate not just who actually came to work today but also who was supposed to come to work today and who is still at work at any given time during the day. ADR’s real-time workforce information is invaluable in bringing a project to conclusion on-time and on budget.”

“One of our customers is using Workforce Monitor to insure compliance with local economic development and hiring objectives,” Labovitz continued. “With Workforce Monitor on site the client is able to evaluate their compliance on a daily, monthly or project-to-date basis. We believe this real-time analysis provides a competitive advantage in the bidding process and we work closely with our general contractor clients to include ADR in their bid packages.”

ADR also announced that its database of manpower had grown to over 20,000 registered (or tagged) resources. ADR’s Workforce Monitor service is the pedestrian equivalent to the RFID-based automated highway toll collection systems. With ADR’s proprietary Automated Daily Reporting Network, all ADR portals are connected together so a worker who has an ADR tag on their hard hat can be read at any Workforce Monitor enabled project. As such, ADR is able to track workers and sub-contractors across multiple projects for a single general contractor while eliminating the need for redundant data collection and processing. ADR’s Workforce Web Application interacts with leading construction management systems to seamlessly integrate data collected in the field with daily reports, work schedules and accounting requirements.

Workforce Monitor is a service of ADR Software, LLC headquartered in Reston, Virginia. General contractors, owners, project managers and sub-contractors use the service to empower real-time workforce decision making, to provide invaluable project workforce documentation, to improve safety awareness and response readiness and ultimately to manage risk.

Workforce Monitor utilizes RFID tags, embedded in stickers affixed to hard hats and ID badges, to monitor workforce traffic without delays, interruptions or intrusions. Workforce Monitor is currently monitoring over 20,000 workers at construction sites throughout the United States.

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ADR Software Contracted to Provide Automated Workforce Monitoring Service at Construction Sites in Denver, Baltimore and Washington, DC Metro Areas