SPS Integrates Visuals for Mobile with Radish ChoiceView to Ease Contact Center Pain - SPS Frost & Sullivan and ATA exhibits show Radish ChoiceView for Contact Centers

Boulder, CO (PRWEB) April 11, 2012

Radish Systems announces that Strategic Products and Services (SPS), a global telecommunications technologies integrator, is offering ChoiceView as a contact center solution for mobile and enterprise communications. At the Frost & Sullivan Executive MindXchange exhibit April 15-18, 2012 and at the ATA 2012 Expo on April 29-May 2, SPS will demonstrate how contact centers can simultaneously send visuals to mobile device users while talking/texting with them. Research shows that seeing visuals while talking increases understanding by at least five times. Complex transactions for sales and support are completed more quickly and effectively when callers can say, Now I see what youre talking about!TM

We welcome Radish Systems to our integrated contact center applications portfolio, said Monica Tarr, SPS contact center consulting practice director. Radish ChoiceView mobile applications offer contact centers additional options to service their customers and provide a unique way for clients to interact through live visual communications. We are partnering with Radish to offer a unique solution for our contact center customers. Be sure to come to our Frost & Sullivan exhibit April 15-18 at the Marriott Marcos Island, FL, for a demonstration, as well as the SPS booth 404 the ATA Expo on April 29-May 2 in Hollywood, FL, to see our contact center solutions.

Did you know that our enterprise prospects tell us that for every second they shave off the average call handling time they save $ 1M per year in contact center costs? Radish ChoiceView helps save businesses big bucks! said CEO Theresa Szczurek. Radish is pleased to partner with SPS to offer the next-gen unified enterprise communications and to improve efficiency of call centers communicating with mobile callers. SPS leads the way for Visual Interactive Voice Response (IVR) systems as well as voice with visuals communications via live agents powered by ChoiceView. Visuals such as photos, documents, diagrams, and video clips are instantly available to mobile users so they can See it and Hear It.

About SPS

As a multi-vendor systems integrator, Strategic Products and Services (SPS) has helped companies across the globe boost revenues, overcome business obstacles and gain an edge on the competition. With over 20 years of profitable growth and offices in nearly 30 North American cities, SPS designs, implements, and supports technology solutions to help customers be more efficient and competitive in their markets. For a full partner listing, please visit http://www.spscom.com.

SPS specializes in contact center, unified communications, network convergence, SIP/SIP Trunking, VoIP, telecom expense management, video, consultative planning and monitoring services. In addition to Avaya, Microsoft, Cisco, Extreme Networks and Juniper Networks, SPS holds numerous certifications with partners that enable SPS to provide powerful integrated solutions. For the past five consecutive years, SPS was ranked in the top 300 of the VAR500, a listing of the largest information technology (IT) solution providers, integrators, and service companies in North America. Additionally, SPS has earned numerous awards and recognition from their strategic partners.

About Frost & Sullivan

Frost & Sullivan enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership through research and best-practice models. Their events for elite executives include the 8th Annual Customer Contact 2012, East: Delivering the Experience Your Customers Expect.

About ATA

The 2012 ATA Convention & EXPO Managing Customer Experience in a Digital World is the national trade show for the non-profit American Teleservices Association dedicated to advancing companies that use contact centers.

About Radish Systems

Radish Systems, LLC improves the way organizations communicate with smart mobile device users through its award-winning ChoiceView Communications-as-a-Service technology platform. ChoiceView offers the next generation of multimodal unified communications, allowing visual information to be shared during a phone call with smart mobile device users using ANY phone, ANY network. The results are faster communications, lower operating costs, enhanced user experiences, and higher revenues. ChoiceView is available as a general mobile app on Apple and Android mobile devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. Use cases include visual interactive voice response systems (Visual IVR), enhanced customer, patient, and technical support, and improved information exchange. For more information and a demonstration, visit http://www.RadishSystems.com.

SPS Integrates Visuals for Mobile with Radish ChoiceView to Ease Contact Center Pain - SPS Frost & Sullivan and ATA exhibits show Radish ChoiceView for Contact Centers

Colocation Provider C4L Connects The Bournemouth Air Show

(Vocus) August 18, 2010

C4L, a leading UK colocation provider are using their Wireless Leased Line service to help provide the Bournemouth Air Show with Internet connectivity. C4L have recently launched their Wireless Leased Line service and were approached by Etherlive, an Event and Specialist IT services provider, to supply high speed Internet services for the event.

C4L has set up a wireless point to point link between County Gates House and the Cumberland Hotel in Bournemouth in order to provide the Cumberland Hotel rooms, bar and pool area with Internet connectivity. Etherlive will be providing free Internet access to all attendees watching the Air Show from the beach, as well as giving the Air Show’s event organisers some key services, including a number of Wireless VoIP phones. This has been made possible by C4L’s Wireless Leased Line service.

Matt Hawkins, Managing Director of C4L commented ‘When we were approached by Etherlive, we were more than happy to oblige to their request of our using our services to provide the Bournemouth Air Show with Internet connectivity. This is a fantastic opportunity for C4L to deploy our Wireless Leased Service to such a high calibre local event. The introduction of our Wireless Leased Line service will provide the UK with an alternative connectivity option that can reach areas which traditionally have limited connectivity’.

C4L’s Wireless Leased Line service has been devised to address the ever increasing gap between broadband speeds in areas close to the telephone exchange, and those further away. The service has been developed via thorough research and by using C4L’s existing Internet Infrastructure. Wireless Leased Lines work by transmitting radio, microwave or laser technology frequencies to a receiver giving them a private, uncontended, high speed Internet connection. To provide a high speed wireless connection to the Air Show an antenna was deployed on the roof of the Bournemouth data centre which then links with another antenna on the Cumberland Hotel, allowing for connectivity within a three mile radius. C4L will be extending their wireless presence over the upcoming months to ensure maximum coverage across the UK.

C4L is an Internet Infrastructure provider and deploys a full range of services in over 25 data centres including colocation, IP Transit, Interconnects, Data Backup, Data Storage, Virtualisation, Disaster Recovery and Leased Lines, to name just a few. These are all provided with C4Ls commitment to maximum uptime and customer support featuring a 24/7 NOC which is manned by trained professionals with Microsoft and Cisco qualifications.

C4L is now in its 10th trading year and with a track record of 100% growth every year its client base includes Government, FTSE 250, financial institutions and many of the UK’s network carriers. The business is committed to customer satisfaction and quality of service and has achieved certifications such as ISO9001 & 27001.

For more information on these services, or information for the Bournemouth data centre call +44 (0)8000 470 481, visit http://www.C4L.co.uk or for partner information visit http://www.C4Lpartners.co.uk.

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Colocation Provider C4L Connects The Bournemouth Air Show

UK"s Service Desk & IT Support Show announces its 2012 Exhibitor Show Highlights

(PRWEB) April 18, 2012

London, UK: The Service Desk & IT Support Show returns to Londons Earls Court on 24-25 April, with over 80 leading suppliers demonstrating 250+ products and services. The UKs biggest showcase for the IT Service Management and IT Support Industry, the following is just a taste of some of the latest innovations being introduced at this years event.

Cherwell Software Ltd (stand 800) ushers in a new era in ITSM with the newest release of its award winning Cherwell Service Management solution. This game changing solution for internal IT and external support offers a ground-breaking web portal experience that revolutionises the end-user experience.

ISL Online (stand 324) will be exhibiting its new mobile applications (http://v6.islonline.com/remote-support/mobile), which allow users to access and control remote computers from iPhone, iPad, and Android phone and tablet. Offering fast, reliable and secure service, applications are designed for business use.

New to the show this year, panintelligence (stand 103) will be showcasing its real time management information dashboard. The dashboard can help prevent SLA breaches by providing alerts in real time from multiple sources, allowing users to act promptly.

Alemba (stand 706) will unveil the next generation of ITSM software. Using innovative technology, that takes cues from the world of touch devices and visuals associated with modern gaming applications, Alembas vFire application is a first for the IT Service Management market.

LogMeIn (stand 920) will be demonstrating not only its core support product LogMeIn Rescue, but also its newly acquired solution for live chat BoldChat. With BoldChat LogMeIn is expanding its portfolio of web-based services aimed at customer care organisations call centres, external help desks, and customer service teams.

Vivantio Ltd (stand 520) will showcase its flagship product Vivantio Service Desk, which was recently voted Service Management Product of the Year 2012 by readers of Network Computing magazine. Greg Rich, co-founder of Vivantio, thanked everyone who voted and said that the win reflected the loyalty created by high levels of customer service.

LANDesk Softwares Service Desk 7.5 focuses on making life easier for support staff through touch optimised access via smart phones or tablet devices to the service desk (stand 500). Support staff can maintain the same level of availability and support end users expect while away from their desks and management can see service reports or provide authorisations on the go.

ICCM Solutions (stand 610) is set to launch its Deploy & Improve methodology at this years Service Desk & IT Support Show, to maximise the business value realised by customers when replacing legacy service management systems.

Certero (stand 710) will be launching its all new AssetStudio

UK"s Service Desk & IT Support Show announces its 2012 Exhibitor Show Highlights

Intronis Wins Best of Show at ASCII Boston Success Summit

Boston (PRWEB) December 3, 2010

Intronis, the leading software as a service (SaaS) online backup and disaster recovery solution for IT service providers serving small businesses, today announced that the company has been named winner of the Best of Show Award at the ASCII Groups Success Summit in Boston.

The ASCII Group, Inc. is the Worlds largest IT Solution Provider community. This prestigious award is presented to the technology company that has the best of show for the IT industry. These awards are voted on by the Solution Provider attendees at The ASCII Boston Success Summits 2010 in Cambridge, MA.

“Intronis is honored that the IT industry has recognized our commitment to helping IT resellers and managed service providers deliver a best-in-class online backup and recovery solution, states CEO of Intronis, Kent Plunkett. This acknowledgement by the IT industry is a testament to Intronis focus on delivering world- class, reliable and secure SaaS online backup software. We greatly appreciate the recognition of our achievements by the industry and surrounding such a prestigious organization as ASCII Group.

Jerry Koutavas, President of the ASCII Group, said, What is special about these awards is that they are voted on by an active community of solution providers that have a strong sense of technology. Intronis is being recognized for their and our members have voiced that with this prestigious award.

About Intronis

Founded in 2003, Intronis is a SaaS based data backup and recovery solution for managed service providers. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the convenience of online account management, and unbeatable customer support. http://www.intronis.com

About the ASCII Group

The ASCII Group, Inc., headquartered in Bethesda, Maryland, was established in 1984, with additional offices in Canada, India, and the UK. ASCII is the largest paying community of independent computer resellers in the world with more than 2,000 members and system wide end-user sales of approximately $ 10.5 billion. ASCII provides technology tools, products and services to assist independent information technology resellers increase profits, reduce costs, and grow their respective businesses. For more information, please visit http://www.ascii.com or http://www.asciievents.com for more information on the ASCII 2010 Reseller Success Summits.

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Intronis Wins Best of Show at ASCII Boston Success Summit

Bio-IT World Announces Best of Show Awards Winners at the Bio-IT World Conference & Expo

Needham, MA (PRWEB) April 30, 2012

Cambridge Healthtech Institutes Bio-IT World, announced the winners of the Best of Show Awards at a ceremony on Wednesday evening during the Bio-IT World Conference & Expo, which took place April 24-26th at the World Trade Center in Boston. The winning products included: Cambridge Semantics Anzo Competitive Intelligence Solution, ClearTrials ClearTrial 4.5, Opscodes Opscode Chef, and Rescentris CERF 5.

The Best of Show Awards offers exhibitors of the Bio-IT World Conference and Expo an exclusive opportunity to distinguish and highlight their esteemed products ranging from an innovative application, technology, tool, or solution from the competition. Judged by a team of leading industry experts and Bio-IT World editors, this awards program identified exceptional innovation in technologies used by life science professionals today.

Products considered were new products, or significant product upgrades, introduced between April 2011 and April 2012. The winners were judged based on the products technical merit, functionality, innovation, and in-person presentations to the judges at the show. This year, there were over 35 submissions. Twelve finalists were chosen, three in each category, and the following winners were selected from the 12 finalists:

Clinical Trials & Research

ClearTrial: ClearTrial 4.5

Informatics Tools & Data:

Cambridge Semantics: Anzo Competitive Intelligence Solution

IT Hardware Infrastructure

Opscode: Opscode Chef

Web-Based Services Software

Rescentris: CERF 5

President of Cambridge Healthtech Institute, Phillips Kuhl presented the awards at the ceremony on Wednesday evening at the Vendor Theater in the exhibit hall. The ceremony was open to all attendees, exhibitors and members of the press. Winners of the Best of Show Awards received an engraved award, honorary signage, and an awards logo. They will also be featured on http://Bio-ITWorld.com. For complete coverage of the awards, along with continuous updates from Bostons Bio-IT World Conference & Expo, visit http://www.Bio-ITWorldExpo.com

Best of Show Winners

Clinical Trials & Research

Company: ClearTrial

Winning Product: ClearTrial 4.5

Website: http://www.cleartrial.com

ClearTrial 4.5 is Clinical Trial Operations (CTO) software, purpose-built for clinical planning, forecasting, outsourcing, and project tracking. A cloud-based application incorporating clinical analytics and delivered as Software-as-a-Service (SaaS), the application stores operational study data in a secure database, accessible at any time from any location via a secure web connection.

The ClearTrial software architecture follows a project management methodology that includes activity-based costing, which predicts the level of effort for a specific resource (person) to perform a given task (activity). The level of effort is calculated based on an algorithm that has been derived from analysis of the cost and time drivers that affect each task. The ClearTrial Work Breakdown Structure defines and groups the tasks and subtasks that comprise a clinical trial in a way that organizes and defines the total work scope of the clinical project.

Utilizing up to 140 documented clinical input assumptions (e.g., number of sites, number of patients, type of data collection, monitoring frequency, etc.) users can generate clinical trial operational plans, RFP documentation, and budgets encompassing 200 therapeutic indications, with internal as well as CRO labor rates for work performed in 90 countries specific to each indication and country.

Informatics Tools & Data

Company: Cambridge Semantics

Winning Product: Anzo Competitive Intelligence Solution

Website: http://www.cambridgesemantics.com/solutions/pharma/competitive-intelligence

The Anzo Competitive Intelligence Solution makes it easy to route targeted information to the right people at the right time from the right sources.

Anzo combines data from company databases, spreadsheets, news sources on the web, scientific journals, and curated sources like Thomson Reuters Life Sciences into a single view. Anzo Unstructured enables Anzo to process unstructured datasuch as news stories, press releases, blogs, and scientific journalsso that facts from those documents can augment information coming from more curated sourcesa pharmas internal compound or assay systems, to name just two.

Unlike any other solution in the space, Anzo enables end usersand not just ITto participate in curating and managing the information in the system. Users can make corrections in-place as needed without having to file tickets to IT. Significantly, new types of data can be added as business requirements change without requiring any new development from IT. The focus is on providing true business agility with minimal IT overhead in support of competitive intelligence activities.

The flexibility to handle structured and unstructured data, and to be able to react to new data types and sources on the fly, is enabled by Anzos unique architecture. Anzo is an OSGI platform that implements Semantic Web standards from its very core. RDF, the data model of the Semantic Web, provides an incredibly flexible data model, while OSGI and an internal ESB enable Anzo server components to be loosely coupled. Said another way, the system was built from the ground up to be flexible and to adjust to changing situations.

IT Hardware Infrastructure

Company: Opscode

Winning Product: Opscode Chef

Website: http://www.opscode.com

Chef is an open-source systems integration framework built specifically for automating IT infrastructure in the era of the cloud.

No matter how complex your IT infrastructure is, Chef makes it easy to deploy servers and scale applications throughout your entire infrastructure. Because Chef combines the fundamental elements of configuration management and service oriented architectures with the full power of Ruby, Chef makes it easy to create an elegant, fully automated infrastructure.

Available as either a hosted software service or an enterprise-grade software solution installed behind your firewall, Opscode Chef enables users to create highly available, dynamically scalable, fully managed and supported automation environments.

Whether leveraging Amazon or Rackspace web services to spin up hundreds of servers for processing genomic sequences, or pushing Linux compute clusters to the limit, Opscode Chef ensures your IT environment is consistent, reliable and always ready to keep research moving forward.

Using Chef, users create recipes to describe how you they want a part of your infrastructure (such as Rails, MySQL, or Hadoop) to be configured. Then:

Safely, flexibly, and repeatedly build and manage your entire fleet of servers
Rebuild your infrastructure, from scratch, automatically

Whats more, Chef is purpose-built to bridge the gap between traditional data center infrastructure and the cloud. With built-in infrastructure awareness, allowing discovery and search across thousands of data points per system, and integration with Amazon EC2, the Rackspace Cloud, and more, Chef lets users leverage cloud-based resources as easily as a couple button clicks.

Web-Based Services Software

Company: Rescentris

Winning Product: CERF 5

Website: http://www.rescentris.com

Rescentris CERF is award-winning ELN software for life sciences research organizations of any type (commercial, government, academic/nonprofit) and size. It provides the expected ELN functions including data entry/visualization, 21CFR11 compliant recordkeeping and intellectual property protection -

Bio-IT World Announces Best of Show Awards Winners at the Bio-IT World Conference & Expo

Datto Awarded "Best of Show" at ITEXPO West 2011

Norwalk, CT (PRWEB) September 20, 2011

Datto is pleased to announce that SIRIS has received a Best of Show award at TMCs ITEXPO West 2011 in Austin, Texas.

TMCs editorial staff evaluated the pre-show nominations and met with vendors to inspect and review displayed products on the first day of the Expo and awarded Dattos SIRIS Best Service Provider Solution.

Dattos SIRIS is a true business continuity solution that is rapidly gaining momentum with MSPs and VARs in the channel. SIRIS dramatically simplifies and streamlines the BDR process by eliminating the traditional backup chain and converts data straight to .vmdk files. SIRIS is the only BDR solution that offers instant on- and off-site virtualization and screenshot backup verification.

Our event last week in Austin raised the bar in every conceivable way from conference content, to attendee count, and for the quality and breadth of the products and solutions showcased on the Exhibit Hall floor, said Rich Tehrani, TMC CEO and Conference Chairman. Were pleased to honor Datto with a Best of Show award, and we congratulate them for standing out amongst a large and highly competitive field.

The ITEXPO Best of Show Awards recognize innovative products and solutions that were featured in the exhibit hall during the event. This designation serves to highlight the technological achievement and creative product features that set these winners apart from the rest of the crowd.

A full list of the winners is posted on TMCs website at http://www.tmcnet.com. The next ITEXPO event is scheduled to take place in Miami, FL, February 1-3, 2012.

About Datto Inc.

Datto Inc. is a leading provider of hardware based on- and off-site backup and disaster recovery solutions. Founded in 2007, Datto is a channel-only company changing the way MSPs and VARs deliver complete business continuity. Dattos offerings range from small data storage systems to large, enterprise-class business continuity solutions. Easy and affordable pricing, no recovery or incidental fees, generous upgrade plans and US-based technical support are just a few ways Datto is changing the channel. Visit http://www.dattobackup.com for more information on Datto solutions.

About TMC:

Technology Marketing Corporation (TMC) is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the worlds leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4G Wireless Evolution; Smart Grid Summit; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0: Bringing SIP to the Web; VIPeering; Business Video Expo; Regulatory 2.0 Workshop, DevCon5: The HTML5 Development Conference; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.

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Datto Awarded "Best of Show" at ITEXPO West 2011

Dolly Drive to Showcase Private Cloud Solution for Mac at NAB show

New York, NY (PRWEB) April 10, 2012

Cirrus Thinking, makers of the award winning Mac-based cloud productivity suite Dolly Drive will showcase its new private cloud solution Dock Station at the NAB (National Association of Broadcasters) show in Las Vegas, April 16-19. Qualified attendees will be able to sign up for a free 30 day on location trial with a 2 TB version of the Dock Station at the Cirrus Thinking booth.

Most creative teams use a flimsy mix of local hard drives and free file-sync tools to backup or share their high value digital video and print work” said Leigh Kessler, Head of Marketing. “Dock Station is a robust local cloud solution for the Mac ecosystem that ensures any Apple users work is backed up locally with Time Machine, cloned for disaster recovery, and easily shared and accessed with productivity tools like Dolly Sync and Dolly Space all in a single Apple-friendly interface.

The private cloud device can also integrate with Dolly Drives data center for offsite redundancy. Cirrus Thinking and the Dock Station solution can be found at Booth # N5437

About Cirrus Thinking

Cirrus Thinking was founded in 2009 by a pair of passionate Apple fans with the goal of delivering the critical advantages of cloud services to Apple users at the consumer, small businesses and enterprise levels. The first product Dolly Drive, an online backup solution for Apples Time Machine launched in 2011 and was named MacLife Magazines Best Software and Best of Show at MacWorld 2011. Cirrus Thinking has offices in New York and Miami, with data centers located in the United States and Europe.

Dolly Drive to Showcase Private Cloud Solution for Mac at NAB show

Salt Lake City, UT (PRWEB) January 02, 2013 A smart home offers its occupants comfort, security and the opportunity to save energy via an automated networked system. It links together various services, such as lighting, heating and domestic appliances, to form a single, intelligent system. But whats next for connected homes? At CES 2013(Las Vegas, January 8-11) visitors can experience the future of interacting with their homes based on innovative, sustainable technology at three locations: The NexStep/EnOcean showcase (IBM Suite Venetian Hotel Level 2, Suite 2405) exhibits an example implementation of the NexStep Cloud Concierge Platform and Services. This includes a demonstration of the NexStep Concierge Help Button, along with cloud-based registration, control, service and support, and communication, integrating energy harvesting wireless technology from EnOcean, making the use and changing of batteries in automation devices unnecessary. In addition, Texas Instruments(LVCC, South Hall 1, Booth 20612) and Maxim(Venetian Tower, Suite 31-221 and adjacent rooms) will demo examples of EnOcean-based smart home devices in action and show how they control a house by only using energy from the surrounding environment. The energy harvesting wireless technology from EnOcean is based on a simple but brilliant principle: where there is motion, light, pressure, heat or differences in temperature, small amounts of energy can be harvested and used to transmit a wireless signal. Instead of using batteries or another external power supply, wireless EnOcean modules are powered by energy converters: an electrodynamic energy converter, which uses mechanical motion, a miniaturized solar module which generates energy from light, as well as a thermoelectric converter which taps heat as an energy source. Products integrating energy harvesting wireless technology range from battery-less switches, sensors that monitor temperature, humidity, motion and light, and actuators to move HVAC dampers or radiator water valves. All of these products are distributed throughout a home to control lighting, HVAC, security or energy consumption eliminating the need for batteries while offering high flexibility and reliable, maintenance-free operation. The next step of Smart Homes Batteryless wireless sensors act as the sensory organs; the eyes and ears of the home, supplying the necessary information for intelligent control of diverse applications. Standardized profiles assure interoperability, linking different technologies from multiple manufacturers to work together as part of a complex smart home system. EnOcean technology is the ideal connection to bridge the last few meters between sensors in the home with an existing WLAN or mobile communication network. NexSteps Cloud Concierge Platform provides the indispensable elements of a smarter electronics ecosystem, bringing the trinity of user, devices, and services together. The platform supports the distinct phases of the connected device life-cycle including device connection and on boarding, human interface via speech command and control, device use including provision for e-commerce with smart ads and alerts, and service and support in the form of the NexStep Universal Help Services. NexStep Cloud Concierge Services software and middle-ware reside in the control device (whether a tablet, a smart phone, the appliance, or a purpose-built platform), the cloud, and optionally the gateway. Key capabilities and services provided for the connected device include 1) Secure provisioning and authentication, 2) Secure control with support for VoIP, voice command and control, 3) Secure e-commerce, with support for smart ads and alerts, and 4) Secure maintenance and diagnostics for connected devices via the patented NexStep Concierge Help. The NexStep Cloud Concierge Platform in conjunction with cloud-based services, and peripherals from EnOcean, provide a top-to-bottom, comprehensive smarter electronics ecosystem, simultaneously benefiting the consumer, the CE company, and the service provider. Consumer Electronics companies and service providers need to simplify the way consumers control and service connected devices at home, says Dr. Robert Stepanian, CEO NexStep, Inc. As connected home ecosystems become more evolved and complex, consumers demand a convenient way to manage their home with a platform that provides access and support across purpose-built control devices, smart phones and tablets, as part of a new digital lifestyle. About NexStep, Inc. NexStep IP and technology address the distinct phases of the connected device lifecycle including, device connection and on boarding, human interface via speech command and control, transaction and use with provision for e-commerce via smart ads and alerts, and service and support in the form of NexStep Cloud Concierge Services. Target customers and licensees for NexStep IP and technology are: 1) Service providers including telecommunications, satellite, and cable companies, 2) CE firms focused on TV, STB, Blu-Ray, home gateway and gaming consoles, 3) Major appliance companies, 4) Wireless, communications, CE Processor/SoC (System on Chip) companies, 5) Cloud-based analytics and device management firms, 6) Remote control companies, and 7) Original Design Manufacturers (ODMs). NexStep is a Delaware company with headquarters in San Jose, CA/Silicon Valley. For more information visit http://www.NexStep.com About EnOcean EnOcean is the originator of patented energy harvesting wireless technology. Headquartered in Oberhaching, near Munich, the company manufactures and markets energy harvesting wireless modules for use in building and industrial applications as well as in further application fields such as smart home, smart metering, logistics or transport. EnOcean technology combines miniaturized energy converters with ultra-low-power electronics and robust RF communication. For 10 years, leading product manufacturers have chosen wireless modules from EnOcean to enable their system ideas. EnOcean is a promoter of the EnOcean Alliance, a consortium of companies from the world’s building sector that has set itself the aim of creating innovative solutions for sustainable buildings. Self-powered wireless technology from EnOcean has been successfully deployed in more than 250,000 buildings worldwide. The EnOcean wireless protocol is standardized internationally as ISO/IEC 14543-3-10, which is optimized for wireless solutions with ultra-low power consumption and energy harvesting. For more information visit http://www.enocean.com Find More Automated Network Monitoring Press Releases EnOcean to show at CES 2013: Smart Home to take off in the Cloud with Energy Harvesting Wireless

Salt Lake City, UT (PRWEB) January 02, 2013

A smart home offers its occupants comfort, security and the opportunity to save energy via an automated networked system. It links together various services, such as lighting, heating and domestic appliances, to form a single, intelligent system. But whats next for connected homes? At CES 2013(Las Vegas, January 8-11) visitors can experience the future of interacting with their homes based on innovative, sustainable technology at three locations: The NexStep/EnOcean showcase (IBM Suite Venetian Hotel Level 2, Suite 2405) exhibits an example implementation of the NexStep Cloud Concierge Platform and Services. This includes a demonstration of the NexStep Concierge Help Button, along with cloud-based registration, control, service and support, and communication, integrating energy harvesting wireless technology from EnOcean, making the use and changing of batteries in automation devices unnecessary. In addition, Texas Instruments(LVCC, South Hall 1, Booth 20612) and Maxim(Venetian Tower, Suite 31-221 and adjacent rooms) will demo examples of EnOcean-based smart home devices in action and show how they control a house by only using energy from the surrounding environment.

The energy harvesting wireless technology from EnOcean is based on a simple but brilliant principle: where there is motion, light, pressure, heat or differences in temperature, small amounts of energy can be harvested and used to transmit a wireless signal. Instead of using batteries or another external power supply, wireless EnOcean modules are powered by energy converters: an electrodynamic energy converter, which uses mechanical motion, a miniaturized solar module which generates energy from light, as well as a thermoelectric converter which taps heat as an energy source.

Products integrating energy harvesting wireless technology range from battery-less switches, sensors that monitor temperature, humidity, motion and light, and actuators to move HVAC dampers or radiator water valves. All of these products are distributed throughout a home to control lighting, HVAC, security or energy consumption eliminating the need for batteries while offering high flexibility and reliable, maintenance-free operation.

The next step of Smart Homes

Batteryless wireless sensors act as the sensory organs; the eyes and ears of the home, supplying the necessary information for intelligent control of diverse applications. Standardized profiles assure interoperability, linking different technologies from multiple manufacturers to work together as part of a complex smart home system. EnOcean technology is the ideal connection to bridge the last few meters between sensors in the home with an existing WLAN or mobile communication network.

NexSteps Cloud Concierge Platform provides the indispensable elements of a smarter electronics ecosystem, bringing the trinity of user, devices, and services together. The platform supports the distinct phases of the connected device life-cycle including device connection and on boarding, human interface via speech command and control, device use including provision for e-commerce with smart ads and alerts, and service and support in the form of the NexStep Universal Help Services.

NexStep Cloud Concierge Services software and middle-ware reside in the control device (whether a tablet, a smart phone, the appliance, or a purpose-built platform), the cloud, and optionally the gateway. Key capabilities and services provided for the connected device include 1) Secure provisioning and authentication, 2) Secure control with support for VoIP, voice command and control, 3) Secure e-commerce, with support for smart ads and alerts, and 4) Secure maintenance and diagnostics for connected devices via the patented NexStep Concierge Help.

The NexStep Cloud Concierge Platform in conjunction with cloud-based services, and peripherals from EnOcean, provide a top-to-bottom, comprehensive smarter electronics ecosystem, simultaneously benefiting the consumer, the CE company, and the service provider.

Consumer Electronics companies and service providers need to simplify the way consumers control and service connected devices at home, says Dr. Robert Stepanian, CEO NexStep, Inc. As connected home ecosystems become more evolved and complex, consumers demand a convenient way to manage their home with a platform that provides access and support across purpose-built control devices, smart phones and tablets, as part of a new digital lifestyle.

About NexStep, Inc.

NexStep IP and technology address the distinct phases of the connected device lifecycle including, device connection and on boarding, human interface via speech command and control, transaction and use with provision for e-commerce via smart ads and alerts, and service and support in the form of NexStep Cloud Concierge Services. Target customers and licensees for NexStep IP and technology are: 1) Service providers including telecommunications, satellite, and cable companies, 2) CE firms focused on TV, STB, Blu-Ray, home gateway and gaming consoles, 3) Major appliance companies, 4) Wireless, communications, CE Processor/SoC (System on Chip) companies, 5) Cloud-based analytics and device management firms, 6) Remote control companies, and 7) Original Design Manufacturers (ODMs). NexStep is a Delaware company with headquarters in San Jose, CA/Silicon Valley. For more information visit http://www.NexStep.com

About EnOcean

EnOcean is the originator of patented energy harvesting wireless technology. Headquartered in Oberhaching, near Munich, the company manufactures and markets energy harvesting wireless modules for use in building and industrial applications as well as in further application fields such as smart home, smart metering, logistics or transport. EnOcean technology combines miniaturized energy converters with ultra-low-power electronics and robust RF communication. For 10 years, leading product manufacturers have chosen wireless modules from EnOcean to enable their system ideas. EnOcean is a promoter of the EnOcean Alliance, a consortium of companies from the world’s building sector that has set itself the aim of creating innovative solutions for sustainable buildings. Self-powered wireless technology from EnOcean has been successfully deployed in more than 250,000 buildings worldwide. The EnOcean wireless protocol is standardized internationally as ISO/IEC 14543-3-10, which is optimized for wireless solutions with ultra-low power consumption and energy harvesting.

For more information visit http://www.enocean.com

Find More Automated Network Monitoring Press Releases

EnOcean to show at CES 2013: Smart Home to take off in the Cloud with Energy Harvesting Wireless