Melville, NY (PRWEB) October 14, 2009
CosmoCom, a global leader in Unified Customer Communications and Contact Center Consolidation, announced today that UK-based Quick Contact Centre (QCC) has launched a powerful new hosted contact center service tailored specifically for small and medium-sized businesses. The power behind this innovative new service is the all-IP CosmoCall Universe platform.
The QCC service was born from the need to deliver to the under-50-seat contact center market a premium quality, fully-featured hosted service that can facilitate phone, email, web, SMS and fax communications in a unified way.
“Now the small to medium size contact center can benefit from the same diverse and sophisticated features previously available to only the ‘big boys’” says Paul Titcombe, a Director of Quick Contact Centre. “Using the QCC service, small companies will be able to deliver the same level of service as flexibly and effectively as the largest corporations. QCC’s service is also the perfect solution for companies looking to run short term campaigns or trial contact center concepts, while centrally managing and reporting on multi-site operations – including those operations of outsourced partners.”
“QCC deployments can be delivered within less than 48 hours–a true example of a premium out-of-the-box Quick Contact Center.”
Built on the same robust and proven CosmoCall Universe platform that’s hosted by many of the world’s leading Internet and Telephony Service Providers, the QCC service delivers an extensive range of fully managed services including:
QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers
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