QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

Melville, NY (PRWEB) October 14, 2009

CosmoCom, a global leader in Unified Customer Communications and Contact Center Consolidation, announced today that UK-based Quick Contact Centre (QCC) has launched a powerful new hosted contact center service tailored specifically for small and medium-sized businesses. The power behind this innovative new service is the all-IP CosmoCall Universe platform.

The QCC service was born from the need to deliver to the under-50-seat contact center market a premium quality, fully-featured hosted service that can facilitate phone, email, web, SMS and fax communications in a unified way.

“Now the small to medium size contact center can benefit from the same diverse and sophisticated features previously available to only the ‘big boys’” says Paul Titcombe, a Director of Quick Contact Centre. “Using the QCC service, small companies will be able to deliver the same level of service as flexibly and effectively as the largest corporations. QCC’s service is also the perfect solution for companies looking to run short term campaigns or trial contact center concepts, while centrally managing and reporting on multi-site operations – including those operations of outsourced partners.”

“QCC deployments can be delivered within less than 48 hours–a true example of a premium out-of-the-box Quick Contact Center.”

Built on the same robust and proven CosmoCall Universe platform that’s hosted by many of the world’s leading Internet and Telephony Service Providers, the QCC service delivers an extensive range of fully managed services including:

QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

OSU Fisher College of Business Presents 10x, A New Venture Accelerator Powered by Bluemile

Columbus, OH (PRWEB) June 29, 2011

Bluemile, Inc. is proud to be a sponsor of the Center of Entrepreneurships New Venture Accelerator (10x) at The Ohio State University Fisher College of Business. Bluemile will serve as sponsor of the program and our executives will serve as mentors and experts.

Bluemile will provide the 10x teams with a packaged solution that includes a premium Virtual Data Center (VDC) with a business grade cloud server bundle, a system based firewall, and a top-tier backup solution using dual locations for additional protection. This package will include vCloud Director and will be accessed through our enterprise grade network, constructed with hardware and software that combine extremely fast data transfer speeds with the highest level of security. With this sponsorship, Bluemile will provide the 10x teams with a world-class VDC built to inspireinnovation and augment business growth to make their vision a reality.

We look forward to mentoring these innovative minds and providing access to our cloud product which is the platform for web-based business, said Michael Marlowe, President andCo-Founder of Bluemile. This is a natural fit for Bluemile, our cloud promotes idea growth, which leads to innovation.

10x and Bluemile will be providing these resources to Ohios New Entrepreneurs (ONE) pilot program. The program, developed by The Ohio Third Frontier and The Ohio State Universitys Fisher College of Business, is designed to attract and retain the best and brightest talent to Ohio to support the states economic development.

10xs mission is to find the best technology entrepreneurial teams who will provide funding and mentoring to technology start-ups, helping them develop and refine their ideas and build their businesses.

These teams represent the type of talent we want to attract and keep in Ohio to allow our economy to flourish, said Mark D. Kvamme, Director of Job Creation for the State of Ohio. This is just the beginning of what is hopefully a long career for them as top entrepreneurs. I look forward to seeing their progress.

“10x is excited to have Bluemile as a sponsor of the program and the founders actively mentoring in the program, said Michael Camp, executive director for the Center for Entrepreneurship at Ohio State. The Bluemile team brings the quality experience and insight needed for our young participating entrepreneurs. And, the Bluemile infrastructure for web hosting, data storage, and cloud-based processing will be a great asset to the teams and will surely accelerate these young ventures.”

About The 10xelerator

10xelerator is a mentorship-driven investment program designed for energetic game-changing entrepreneurs. 10x is partnering with Ohios New Entrepreneur (ONE) Fund, an innovative business accelerator launched as a pilot program and designed to attract and retain the best andbrightest talent.

About The ONE Fund

The ONE Fund is an entrepreneurial competition that focuses on the professional development of young technology entrepreneurs as they learn what it takes to start a business in Ohio. The group will consist of competitively selected teams made up of two to five people. The 10 teams were selected in May and will begin work in June. The teams will be provided $ 20,000 per team for business and living expenses, and will work under the guidance of seasoned entrepreneurs, industry experts, and investors to prepare technology concepts and business models that will be presented to investors at the culmination of the 11-week program.

About Bluemile

Bluemile makes technology an easy-to-use utility. Your power company meets the demands of your business so should your data center. Bluemiles premium cloud solutions scale to your demand, making your business more competitive. Bluemile provides solutions that power enterprise companies, service providers and municipalities. These solutions include cloud, virtual data center, disaster recovery, test and development, backup, fiber, and colocation. Bluemile owns and operates a national optical and IP network, highly redundant data center and enterprise cloud infrastructure that is powered by EMC, VCE, VMware, Dell and Cisco. The Bluemile network is currently operational in Columbus, New York, Los Angeles, Atlanta, and Cleveland with expansion underway into the Boston and Chicago markets. Bluemile has become the 26th fastest growing company in their business space and 3rd fastest growing company in Ohio and ranked #599 on the Inc. 500/5000, an exclusive ranking of the nations fastest-growing private companies.

http://www.bluemilecloud.com

Contact:

Stawn Kaufman

Branding & Media Relations

stawn.kaufman(at)bluemilenetworks(dot)com

614-285-5023

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OSU Fisher College of Business Presents 10x, A New Venture Accelerator Powered by Bluemile

Announcing Autotask Cloud Based Backup and Recovery Powered by Intronis

East Greenbush, NY (PRWEB) July 21, 2011

Autotask Corporation, the worlds leading provider of hosted IT business management software, and Intronis the leading online backup + recovery solution, have teamed up to offer the IT channel a seamless integrated solution to better support and manage their end-clients IT infrastructure. The industry-leading integration allows partners to use the Autotask platform to more easily manage and resolve Intronis alerts and notifications while streamlining and automating managed services providers online backup business.

Key features of the Autotask-Intronis integration include:

Quick and simple set-up
Effortless monitoring of backup and recovery processes
Automatic creation of service tickets from Intronis notifications
Detailed ticket and billing logs
Automatic billing and subscription adjustments by contract types and service bundles
Integrated client invoices and reporting

Autotask is committed to helping IT and managed services providers run their businesses more efficiently and more profitably, said Len DiCostanzo, Autotask senior vice-president of business development. Building deep integrations with best-in-class solutions like Intronis makes it easier for users to manage and deliver a broader range of services, and increases their value to their end customers.

Kent Plunkett, Intronis CEO, states The Intronis team is thrilled about 5337the deep integration with Autotask as a channel partner because Intronis fully believes this will provide our partners even more success in their businesses by optimizing key backup processes.

A complimentary educational webinar demonstrating the Autotask-Intronis integration will be offered on Thursday, July 26, 2011 at 1pm, US EDT. To register for this event, click here.

Readers interested in learning more about the integration, and how they can build their own managed services business, are encouraged to register to attend one of Autotasks 15-city Community on Tour events, sponsored by Intronis.

About Intronis

Intronis is a cloud provider of backup and disaster recovery services for the IT channel. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the efficiencies of full web-based account management, and an industry leading technical support team. http://www.intronis.com

About Autotask Corporation

Autotask Corporation provides the world’s leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The software is available on demand to help IT solution providers to sell, implement, deliver and bill their technology products & services. http://www.autotask.com

Autotask

Announcing Autotask Cloud Based Backup and Recovery Powered by Intronis

Bluemile Attains VMware vCloud

Columbus, OH (PRWEB) August 29, 2011

Bluemile today announced that its public cloud service has achieved VMware vCloud

Bluemile Attains VMware vCloud

Denovo Ventures, LLC Launches "JDE as a Service," Powered by Amazon Web Services

Las Vegas, NV (PRWEB) April 23, 2012

Collaborate 12 Quest Forum April 23, 2012 – Denovo Ventures, LLC (dba Denovo) an Oracle Platinum Partner, today announced it is delivering JD Edwards (JDE) as a Service on Amazon Web Services (AWS) . JDE as a Service is as a set of solution offerings, pre-configured by Denovo for Oracle JD Edwards EnterpriseOne (E1). This cost effective suite provides customers with greater agility, to dynamically grow and expand their businesses.

Denovo has demonstrated success with traditional JDE hosting and managed services for companies like Crocs, Inc. and Sunrise Medical. Seeking to expand capacity and capabilities, Denovo and Oracle determined it was time to provide a public cloud offering and approached AWS, the leading cloud service provider, to be their cloud resource for the JDE as a Service subscription-based model.

Denovo will offer full transparency into its solution offerings, a voice in decisions beyond the scope of traditional outsourcing contracts, and an opportunity for sharing in further cost reductions as Denovo continues to implement its cloud computing strategy.

Mark Goedde, President of Denovo said; We want to provide customers with a broad choice in service offerings. According to the 2012 Oracle Application User Group Survey, 51% of organizations are showing rapidly increasing cloud adoption. Upgrades, new implementations, cost savings, increased flexibility, and scalability were shown to be the top business benefits for moving to a cloud-based environment. Denovo, teaming with AWS and Oracle, has positioned itself to deliver cloud solutions, while providing impeccable customer service. JDE as a Service provides yet another choice for our customers that will help them maintain their competitive edge and improve their bottom line.

According to Bill Hylton, EVP at Denovo, AWS provides a highly reliable, scalable infrastructure platform in the cloud that is a great fit for Denovo customers. With this new innovative service from Denovo, customers can use JD Edwards on a per-user-per-month basis using AWS in North America. Combined with Denovos professional services expertise, managed services, application support, and the ability to deliver EnterpriseOne cloud computing, we have a unique offering.

JDE as a Service consists of five Denovo Quick Start (DQS) options:

1. JDE as a Service SaaS Denovo can deliver EnterpriseOne via a Software-as-a-Service subscription. This model combines pay by user/pay by month subscription flexibility with cost effective AWS cloud infrastructure and outstanding managed services from Denovo.

2. JDE Pre-Production Hosting (Test & Development) – Combining the extensive infrastructure from AWS with Denovos EnterpriseOne templates, customers can get a Quick Start on their EnterpriseOne implementations and have a dependable, high performance development & test environment.

3. Disaster Recovery (DR) – With AWS and Denovo, EnterpriseOne customers now have a simple, cost effective solution for DR. By taking advantage of the AWS cloud and Denovos automation and managed services, organizations can have off-site, high performance EnterpriseOne instances to use in case of on-premise failure.

4. JDE Backup and Restore – AWS and Denovo simplify the backup process by providing structure and automation for database backups, especially for EnterpriseOne customers. Denovos service considers database transaction logs as part of a comprehensive backup strategy.

5. Traditional JDE Hosting Denovo is a leading JD Edwards Application Hosting provider with extensive experience providing managed services, 24x7x365 service desk support, application support, and hosting services in its data center, or now with AWS.

About Denovo

Denovos roots extend back to the mid 1990s as a professional services company implementing ERP solutions for Fortune 1000, mid-market companies, and public sector organizations. Today it is a multifaceted professional services and hosting company that provides:

Complete Enterprise Hosting and Cloud Computing Solutions, Infrastructure as a Service (IaaS), and full Managed Services in an onshore, customer centric model, and
JD Edwards EnterpriseOne professional services to help its customers implement, upgrade to, and extend beyond the latest ERP functionality to include Business Intelligence (BI), Value Chain Planning (VCP), and Customer Relationship Management (CRM).

The company is headquartered in Niwot, Colorado in the Denver-Boulder technology corridor and serves a worldwide client base from its East, Central, and West regional offices.

Visit http://www.denovo-us.com for additional information.

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Denovo Ventures, LLC Launches "JDE as a Service," Powered by Amazon Web Services

Fujitsu to Increase the Efficiency of Retailers Remote IT and POS Device Management with Fujitsu Retail Systems Management, powered by Miradore

Dallas, TX, USA and Helsinki, Finland (PRWEB UK) 9 October 2012

Miradore, an innovative enabler of automated IT management services, and Fujitsu announce a collaboration by which Fujitsu will utilize Miradores automated remote management technology in their new point-of-sale (POS) management offering branded as Fujitsu Retail Systems management, powered by Miradore (FRSM).

This solution, based on Miradores technology, significantly improves the agility and efficiency of retail IT management by enabling remote access to in-store systems for installation, maintenance, software distribution and repairs.

Fujitsu Retail Systems Management, powered by Miradore provides IT support staff with a single dashboard view and remote access to multiple end-user device platforms throughout organizations, including POS terminals, PCs, notebooks, servers, printers, network equipment, smartphones and tablets. The solution independently gathers up-to-date asset and configuration data and provides device management tools for all lifecycle stages.

We are excited about the benefits we can bring our retail customers with this solution, said Marc Janssens, Vice President, Retail Operations, Fujitsu America. This scalable suite optimizes the availability of computers in retail stores while at the same time lowers the TCO by streamlining administration and reducing site visits to an absolute minimum. The remote management suite can be installed within our customers environment and is self-managed by the retailer, providing them with immediate access to the available information and tools to act accordingly.

It is a true pleasure to announce the expansion of our partnership program to Fujitsu in North America, as it is a testimony to the successful cooperation in the European countries and a step towards further extensions, said Kristian J

Fujitsu to Increase the Efficiency of Retailers Remote IT and POS Device Management with Fujitsu Retail Systems Management, powered by Miradore