QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

Melville, NY (PRWEB) October 14, 2009

CosmoCom, a global leader in Unified Customer Communications and Contact Center Consolidation, announced today that UK-based Quick Contact Centre (QCC) has launched a powerful new hosted contact center service tailored specifically for small and medium-sized businesses. The power behind this innovative new service is the all-IP CosmoCall Universe platform.

The QCC service was born from the need to deliver to the under-50-seat contact center market a premium quality, fully-featured hosted service that can facilitate phone, email, web, SMS and fax communications in a unified way.

“Now the small to medium size contact center can benefit from the same diverse and sophisticated features previously available to only the ‘big boys’” says Paul Titcombe, a Director of Quick Contact Centre. “Using the QCC service, small companies will be able to deliver the same level of service as flexibly and effectively as the largest corporations. QCC’s service is also the perfect solution for companies looking to run short term campaigns or trial contact center concepts, while centrally managing and reporting on multi-site operations – including those operations of outsourced partners.”

“QCC deployments can be delivered within less than 48 hours–a true example of a premium out-of-the-box Quick Contact Center.”

Built on the same robust and proven CosmoCall Universe platform that’s hosted by many of the world’s leading Internet and Telephony Service Providers, the QCC service delivers an extensive range of fully managed services including:

QCC Launches Premium CosmoCall Universe Powered Hosted Contact Center Service for Under-50-Seat Centers

UK2 Group Chooses C7 Data Centers for Premium Web Hosting

Salt Lake City, UT (PRWEB) March 31, 2010

C7 Data Centers today announced that UK2 Group, http://www.uk2group.com ], a global leader of web hosting solutions, has signed a multi-year agreement with C7 Data Centers in a move to implement a new U.S. growth strategy. UK2 Group, with multiple U.S.-based web hosting brands, is moving its premium hosting brand, Utah-based WestHost, to C7 Data Centers in a move to improve reliability, increase bandwidth, utilize cutting-edge Cisco gear and offer new products and services soon to be announced for its customers.

The WestHost move to C7 is expected to occur within the coming months. The transition will be well managed and clearly communicated in order to provide a seamless process to WestHost customers who will continue to experience their accustomed levels of support, performance and uptime.

C7s world-class facilities made them an easy choice for us, said Jeff Hunsaker, president UK2 Group U.S. Operations. We are pleased to partner with such a high-caliber and well managed data center provider to offer our customers a state of the art data center facility that delivers high performance, availability, as well as excellent security and reliability,” said Hunsaker.

With a disaster safe location and among the nations lowest power rates, C7 Data Centers offers a robust colocation, data backup and virtual server cloud environment. Companies choose C7 Data Centers because of low prices, geographic location, excellent customer service and the selection of high-quality service offerings.

We are pleased to have gained the confidence of such a prestigious international organization such as UK2 Group. C7 is experiencing a period of rapid growth and it is customers like UK2 Group that have been driving that growth, remarked Nathan Hatch, chief executive officer, C7 Data Centers. We have made the investment to build efficient and cost effective facilities and we have staffed these facilities with experienced and proven managers and employees.

About UK2 Group

UK2 Group has been a significant player in the U.K., European and U.S. hosting markets since 1998. UK2 Group provides domain name registration, website hosting and server hosting to many global customers through its large family of hosting brands UK2.net, midPhase, 10TB.com, Resell.biz, WingSix, ANHosting, Autica, Supreme Support, Dotable, VPS.Net, WestHost and Virtual Internet. The group is accredited by ICANN and provides .com, .biz, .info, .net, .org, .jobs, .name and .pro gTLD’s to its clients. UK2 Group is committed to providing reliable, secure and great value products and services underpinned with excellent support. For more information about UK2 Group, please visit uk2group.com.

About C7 Data Centers

Started in 2000, C7 Data Centers is a privately held company focused on providing high-value data center solutions for colocation, disaster recovery, data backup and virtualization. C7s data centers are located in low disaster geographic areas which have low cost power rates. C7 is committed to research in cooling efficiencies, customer product solutions and leading edge data center technologies. For more information about C7 Data Centers, please visit c7dc.com.

Press Contacts:

UK2 Group

Jake Neeley

435-227-1220

UK2 Group Chooses C7 Data Centers for Premium Web Hosting

Backup My Info! Enhances Premium Service Offerings with "Plug-and-Play" Storage Devices for Emergency Data Restores at No Cost

New York, NY (PRWEB) November 30, 2010

Backup My Info! (BUMI), the premier provider of managed online backup and recovery solutions for small to mid-sized businesses, today announced a service offering aimed at making it easy for customers to restore their data after a catastrophic system failure. BUMI offers “plug-and-play” storage devices loaded with clients’ encrypted data that can be shipped overnight in order to accelerate the process of restoring. This service, available at no additional cost, can be utilized when an Internet connection is not available or the physical server or location is no longer available.

During a typical data restore, BUMI engineers guide clients through the process which includes retrieving the encrypted data from its data center in Canada through BUMI’s software application. If a large amount of data needs to be immediately restored, BUMI can ship this data overnight in an encrypted and compressed format on a USB storage device which can then be restored rapidly at no charge to the client. Many competitors charge a very large fee for similar offerings. Once the data is shipped to the customer site, BUMI senior engineers remotely connect to assist with recovery procedures.

“During an emergency restore where systems are down and – in certain cases – technology infrastructure may be lost or damaged, the last thing you need to worry about is data loss and business continuity issues,” explained Jennifer Walzer, CEO at Backup My Info!, Inc. “Our all-inclusive service, which consists of shipping a pre-loaded, encrypted storage device to the customer, is part of our mantra to deliver the best service and support – especially after a major system failure or outage.”

“Data backup is essential for any organization – however, restorability provides a true barometer for success,” explained David A. Chapa, Senior Analyst at Enterprise Strategy Group, Inc. “It is imperative organizations evaluate their providers ensuring they offer a complete and proven strategy for data restores – not just backup.”

With data protection and reliability a prime concern for all organizations, BUMI has built several layers of security into its online backup solution. Data is encrypted before it leaves a customer site and remains encrypted at all times. Additionally, BUMI’s senior engineers continuously monitor backup processes to ensure customer data is properly safeguarded and proactively follow up if they identify any errors or problems. From a disaster recovery and business continuity perspective, all off-site backups are stored in SAS70 Type II data centers located in Canada.

About Backup My Info!

Founded in 2002, Backup My Info! (BUMI) specializes in delivering online backup and recovery solutions for small to mid-sized businesses. Based in New York City, BUMI provides an off-site data protection solution that addresses critical issues such as rapid growth of data, business continuity, and regulatory compliance. Every BUMI client is cared for by a team of senior-level engineers dedicated to providing proactive and personalized support. Clients include professional service organizations such as banking, financial, insurance, accounting, hedge funds and law firms. For more information, visit http://www.backupmyinfo.com, call (866) 444-BUMI (2864), or follow on Twitter at http://twitter.com/backupmyinfo.

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Backup My Info! Enhances Premium Service Offerings with "Plug-and-Play" Storage Devices for Emergency Data Restores at No Cost