HELIOS UB+ integrates with Mac OS X Time Machine

Hannover, Germany (PRWEB) September 9, 2009

HELIOS Software GmbH has integrated support for Mac OS X Time Machine into HELIOS EtherShare UB+. HELIOS AFP volumes can now be used as backup disks for “Time Machine” backups from any Mac OS 10.5 and 10.6 client. Faster computers, more sophisticated applications and larger built-in disks lead users to save even mission critical data on their Mac clients only. Mobile users have additional risks of losing their data, but mostly do not backup their MacBooks at all. HELIOS EtherShare UB+ in combination with the Mac OS X built-in Time Machine is the perfect solution to overcome these problems.

This new HELIOS UB+ feature automates backups without any need of user interaction. Backed up data is accessible from anywhere within the local network and can be restored easily from any Mac client. Enabling HELIOS EtherShare support for “Time Machine Backup” takes less than a minute and requires no additional software installation. After the initial setup “Time Machine” remembers the user name/password and automatically creates a hidden AFP connection when the backup schedule is active. Backups for each workstation are saved on the server as a bundle directory containing HFS disk images. Even the restoration of a crashed Mac or the transfer of a saved system to a new Mac is supported with the Mac ‘Migration Assistant’.

Helmut Tschemernjak, CEO of HELIOS Software, emphasizes “The key point is that Time Machine is built into Mac OS X. It is very easy to use and many Mac users are used to it doing backups to USB disks. Now entire Mac networks can do the same Time Machine backups to a central HELIOS server volume.”

The main advantages of the HELIOS server support for Time Machine backups are:

Automatic hourly, daily and weekly backups with zero configuration
Easy restore by users using the “Time Machine” Finder interface
Optimized automated backups of mobile MacBooks (Time Machine keeps track of any files changed since the last backup)
Mac backups are stored as HFS disk images on the server (no trouble with millions of files)
No client software installation required
Excellent backup performance
Easy and fast Mac disaster recovery
Central client backup repository, which in turn is backed up as part of the server backup plan

The new HELIOS support for Time Machine backups has been released as a HELIOS EtherShare UB+ update. It is free of charge for all customers with current software update agreements. Additional information about the HELIOS file and print server for Mac, Windows and Web Clients is available at the HELIOS website http://www.helios.de.

Smart Ideas for Better Networking

HELIOS UB+ Unbreakable Server Solutions deliver mission critical server solutions to enterprise, government, university, and prepress sites. WebShare, EtherShare, and PCShare provide integrated cross-platform networking for Mac, Windows and Web clients, with advanced file and print server services, and easy remote server administration. HELIOS ImageServer, PDF HandShake and PrintPreview bring high efficiency and advanced capabilities to design, prepress and printing operations.

HELIOS products run on powerful and scalable servers including Apple Mac OS X, IBM AIX, Linux, Sun Solaris, and Windows systems. HELIOS products provide reliable cross-platform support for Mac, Windows, Web and UNIX-based clients.

Distributors sell HELIOS products worldwide to value-added resellers who provide complete networking solutions to customers. HELIOS also works with many strategic partners that incorporate HELIOS server software to provide powerful third-party archive, asset management and workflow solutions.

Editorial contact:

Germany
Helmut Tschemernjak, HELIOS Software GmbH, Steinriede 3, D-30827 Garbsen, Germany; Tel +49-5131-709320 Fax +49 5131-709325; E-mail: mktg (at) helios.de; Internet: http://www.helios.com

U.S.A.
Thomas Hallinan, HELIOS Software GmbH, 209-827-2760, mktg (at) helios.de
Bill Gram-Reefer, WORLDVIEW, 925-323-3169, reefer (at) worldviewpr.com

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HELIOS UB+ integrates with Mac OS X Time Machine

SPS Integrates Visuals for Mobile with Radish ChoiceView to Ease Contact Center Pain - SPS Frost & Sullivan and ATA exhibits show Radish ChoiceView for Contact Centers

Boulder, CO (PRWEB) April 11, 2012

Radish Systems announces that Strategic Products and Services (SPS), a global telecommunications technologies integrator, is offering ChoiceView as a contact center solution for mobile and enterprise communications. At the Frost & Sullivan Executive MindXchange exhibit April 15-18, 2012 and at the ATA 2012 Expo on April 29-May 2, SPS will demonstrate how contact centers can simultaneously send visuals to mobile device users while talking/texting with them. Research shows that seeing visuals while talking increases understanding by at least five times. Complex transactions for sales and support are completed more quickly and effectively when callers can say, Now I see what youre talking about!TM

We welcome Radish Systems to our integrated contact center applications portfolio, said Monica Tarr, SPS contact center consulting practice director. Radish ChoiceView mobile applications offer contact centers additional options to service their customers and provide a unique way for clients to interact through live visual communications. We are partnering with Radish to offer a unique solution for our contact center customers. Be sure to come to our Frost & Sullivan exhibit April 15-18 at the Marriott Marcos Island, FL, for a demonstration, as well as the SPS booth 404 the ATA Expo on April 29-May 2 in Hollywood, FL, to see our contact center solutions.

Did you know that our enterprise prospects tell us that for every second they shave off the average call handling time they save $ 1M per year in contact center costs? Radish ChoiceView helps save businesses big bucks! said CEO Theresa Szczurek. Radish is pleased to partner with SPS to offer the next-gen unified enterprise communications and to improve efficiency of call centers communicating with mobile callers. SPS leads the way for Visual Interactive Voice Response (IVR) systems as well as voice with visuals communications via live agents powered by ChoiceView. Visuals such as photos, documents, diagrams, and video clips are instantly available to mobile users so they can See it and Hear It.

About SPS

As a multi-vendor systems integrator, Strategic Products and Services (SPS) has helped companies across the globe boost revenues, overcome business obstacles and gain an edge on the competition. With over 20 years of profitable growth and offices in nearly 30 North American cities, SPS designs, implements, and supports technology solutions to help customers be more efficient and competitive in their markets. For a full partner listing, please visit http://www.spscom.com.

SPS specializes in contact center, unified communications, network convergence, SIP/SIP Trunking, VoIP, telecom expense management, video, consultative planning and monitoring services. In addition to Avaya, Microsoft, Cisco, Extreme Networks and Juniper Networks, SPS holds numerous certifications with partners that enable SPS to provide powerful integrated solutions. For the past five consecutive years, SPS was ranked in the top 300 of the VAR500, a listing of the largest information technology (IT) solution providers, integrators, and service companies in North America. Additionally, SPS has earned numerous awards and recognition from their strategic partners.

About Frost & Sullivan

Frost & Sullivan enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership through research and best-practice models. Their events for elite executives include the 8th Annual Customer Contact 2012, East: Delivering the Experience Your Customers Expect.

About ATA

The 2012 ATA Convention & EXPO Managing Customer Experience in a Digital World is the national trade show for the non-profit American Teleservices Association dedicated to advancing companies that use contact centers.

About Radish Systems

Radish Systems, LLC improves the way organizations communicate with smart mobile device users through its award-winning ChoiceView Communications-as-a-Service technology platform. ChoiceView offers the next generation of multimodal unified communications, allowing visual information to be shared during a phone call with smart mobile device users using ANY phone, ANY network. The results are faster communications, lower operating costs, enhanced user experiences, and higher revenues. ChoiceView is available as a general mobile app on Apple and Android mobile devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. Use cases include visual interactive voice response systems (Visual IVR), enhanced customer, patient, and technical support, and improved information exchange. For more information and a demonstration, visit http://www.RadishSystems.com.

SPS Integrates Visuals for Mobile with Radish ChoiceView to Ease Contact Center Pain - SPS Frost & Sullivan and ATA exhibits show Radish ChoiceView for Contact Centers

AppAssure Integrates its Replay4 Local and Offsite Backup and Disaster Recovery Software into the Kaseya IT Management Solution

Reston, VA (PRWEB) December 9, 2010

AppAssure Software, developer of the award-winning Replay4 backup and disaster recovery software, and Kaseya, the leading global provider of automated IT systems management software, today announced the integration of AppAssures Replay4 software into the Kaseya IT management framework for the MSP community. IT service providers will now be able to recover from any server failure to physical or virtual machines in minutes, backup and recover either locally or offsite, consume less storage space and bandwidth through deduplication, and provide users with continued access to servers immediately upon commencement of a live recovery, reducing downtime and minimizing data loss potential.

AppAssure will integrate its Replay4 software into the Kaseya

AppAssure Integrates its Replay4 Local and Offsite Backup and Disaster Recovery Software into the Kaseya IT Management Solution

Datto Inc. Integrates Hardware-Based On-Site and Off-Site Backup, Disaster Recovery Solutions with ConnectWise

NORWALK, CT and TAMPA, FL (PRWEB) March 30, 2012

ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, announced today that Datto Inc. has completed integration of its hardware-based on-site and off-site backup, disaster recovery and business continuity solutions with ConnectWise.

ConnectWise partners with Datto devices will now be able to receive device alerts through ConnectWises interface as service tickets. ConnectWise users can also customize which Datto device alerts create tickets in ConnectWise, specify the service board Datto tickets get posted to, and configure the service type, sub-type and ticket status classification when the ticket is created.

After a one-time setup in the Datto Partner Portal, device alerts will automatically be created in the ConnectWise interface. Dattos integration is compatible with ConnectWise versions 2011.3 & 2012.1, and additional features will be available in future updates. Complete instructions are available on the Datto partner portal (resale.dattobackup.com).

Many of our partners have been asking Datto for a ConnectWise Integration, so we are very excited to roll this out, said Datto CEO Austin McChord. This integration will give MSPs the opportunity to consolidate their business processes into one easy-to-use portal. This is an important integration for Datto and it highlights the commitment we have to bringing as much value to our partners as possible.

BDR continues to be an important, margin-boosting offering for IT service companies, and Dattos commitment to integrate its solutions with ConnectWise, and increase opportunities for our joint partners, will be welcomed by our community, said Director of ConnectWise Community Jeannine Edwards. Dattos award-winning products are trusted by channel companies around the world, and we welcome them to the ConnectWise ecosystem.

ConnectWises suite of business automation and IT integration tools includes IT service software, quoting tools, application development and consulting. For a complete list of products see http://www.connectwise.com/products.php.

About ConnectWise

Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 62,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singularIT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit http://www.ConnectWise.com or call 800-671-6898.

About Datto Inc.

Datto Inc. is a leading provider of hardware-based on-site and off-site backup and disaster recovery solutions. Founded in 2007, Datto is a channel-only company changing the way MSPs and VARs deliver complete business continuity. Dattos offerings range from small data storage systems to large, enterprise-class business continuity solutions. Easy and affordable pricing, no recovery or incidental fees, generous upgrade plans and US-based technical support are just a few ways Datto is changing the channel. To learn more about Datto, visit http://www.dattobackup.com and follow us on Facebook, Twitter and our Blog.

Becoming a Datto partner is easy and free. Simply visit the partner page of the website at http://www.dattobackup.com/partners/join and fill out a resale partner form to get started today.

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All product and company names herein may be trademarks of their respective owners.

Datto Inc. Integrates Hardware-Based On-Site and Off-Site Backup, Disaster Recovery Solutions with ConnectWise

Datto Integrates Hybrid Cloud Backup & Disaster Recovery Solution with Kaseya Remote Monitoring Software

NORWALK, CT (PRWEB) October 04, 2012

Datto Inc. announced today that it has completed a product integration of its hardware-based on-site and off-site backup, disaster recovery and business continuity solutions with Kaseya, a leading developer of IT systems and network management software for IT departments and Managed Service Providers (MSPs).

Kaseya customers with Datto devices will now be able to centrally monitor and manage all of their devices and alerts from within the Kaseya portal. Users can monitor local and off-site storage, allowing for centralized tracking of their entire Datto fleet.

The integration also offers complete management of the status, category, and priority of every device and agent level alert. Users can monitor backups of all their protected systems for each Datto device.

After a one-time setup in the Datto Partner Portal, device and agent alerts will automatically be created in the Kaseya portal. Users will have one-click access to remote web for every device in the field, utilizing Kaseyas single pane of glass management solution.

Datto is also integrated with leading professional services automation (PSA) software from Autotask and ConnectWise. Complete setup instructions for all product integrations is available on the API tab within the Datto Partner Portal (resale.dattobackup.com).

The Kaseya integration will allow Datto partners to leverage Kaseyas proven management tools with Dattos technology, helping to simplify device management for Datto/Kaseya users, said Ian McChord, Dattos Product Manager. Our development team worked hard on this project and its another milestone in Dattos aggressive integration plan.

About Kaseya

Kaseya is the leading global provider of IT Systems Management software. Kaseya solutions empower everyone from individual consumers to large corporations and IT service providers to proactively manage and control IT assets remotely, easily and efficiently from one integrated Web-based platform. Kaseya solutions are trusted by IT service providers and a wide variety of industries including: banking, consumer packaged goods, education, financial services, government, healthcare, military, real estate, retail and transportation. The company is privately held and based in Lausanne, Switzerland with over 30 offices in more than 20 countries. To learn more, please visit http://www.kaseya.com.

About Datto Inc.

Datto Inc. is a leading provider of hardware-based on-site and off-site backup and disaster recovery solutions. Founded in 2007, Datto is a channel-only company changing the way MSPs and VARs deliver complete business continuity. Dattos offerings range from small data storage systems to large, enterprise-class business continuity solutions. Easy and affordable pricing, no recovery or incidental fees, generous upgrade plans and US-based technical support are just a few ways Datto is changing the channel. To learn more about Datto, visit http://www.dattobackup.com and follow us on Facebook, Twitter and our Blog.

Becoming a Datto partner is easy and free. Simply visit the partner page of the website at http://www.dattobackup.com/partners/join and fill out a resale partner form to get started today.

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Datto Integrates Hybrid Cloud Backup & Disaster Recovery Solution with Kaseya Remote Monitoring Software