Simply Continuous Gives Customers Unprecedented Management and Accelerated Data Recovery with Data Recovery Vault 2.0 Managed Service

San Francisco, CA (PRWEB) November 18, 2009 -

Simply Continuous, a recovery service provider (RSP) for mid-size enterprises, today announced Data Recovery Vault 2.0 managed service integrating new software that dramatically simplifies and accelerates the data recovery process. Available free of charge to current customers, the new and upgraded version includes RecoverNOW (recovery management software) and Dynamic SLA (service-level agreement) capabilities in addition to support for the newest EMC Data Domain deduplication appliances and platforms and other recovery performance refinements.

RecoverNOW Software Lets Customers Recover Data 10 Times Faster

The new RecoverNOW software adds powerful rules-based filtering and analytics capabilities that enable customers to analyze and determine which critical data sets to recover first in the event of various disaster recovery scenarios. Once a recovery scenario and the associated data set for recovery are determined, RecoverNOW automatically calculates the estimated time it will take to replicate the data onto an EMC Data Domain emergency recovery appliance and be ready-to-ship to the customers location.

In nearly every disaster recovery scenario, customers find that they dont need to recover their entire data set right away. For example, a company may store 90 days worth of data but only need its last full backup of data in the event of a disaster. By recovering a smaller data set, Simply Continuous can prepare and ship the data up to 10 times faster than shipping the entire data set. For companies protecting 10s to 100s of terabytes, this accelerated recovery time can make a huge difference when time is of the essence.

During a beta test of the RecoverNOW software, Jackson Wan, system administrator for the San Francisco Giants, was able to define his recovery data set within a couple of minutes of using the software. Once he determined the data set, RecoverNOW calculated the hours to replicate the data to a recovery appliance and be ready-to-ship.

RecoverNOW is easy-to-use and provides added visibility into the recovery process. I can select different data sets for RecoverNOW to analyze and calculate the ready-to-ship times. At first, I thought that I would need 30 days of backups in the event of a full blown recovery, said Wan. After playing with the application for a few minutes I determined that 30 days was overkill and all I needed was 8 days of backups thereby reducing the ready-to-ship time dramatically. I look forward to using it as part of the Data Recovery Vault service.

Industrys First Dynamic Recovery SLA

Simply Continuous Dynamic SLAan industry firstgives companies unprecedented flexibility and control to define their own guaranteed recovery SLAs to meet specific disaster recovery scenarios and corporate governance requirements. This unique Dynamic SLA capability is enabled by the RecoverNOW software which calculates the estimated ready-to-ship time for a customer specified data recovery set. With just one click, Simply Continuous Data Recovery Vault customers can create a custom SLA based on this estimated ready-to-ship time.

Because RecoverNOW provides granular and accurate ready-to-ship times based on the customers defined recovery data set, we now have the ability to provide an instant SLA that relates to that specific data set, said Tom Frangione, Simply Continuous co-founder and CEO. We are committed to helping our customers recover their data in the fastest and easiest way possible. RecoverNOW software and our Dynamic SLA truly put our customers in the drivers seat, giving them the ability to run what-if recovery scenarios with filtering parameters that meet their unique needs and get back their data quickly in case of a disaster or emergency.

Enterprise-Class Upgrades for Simply Continuous Universal Recovery Platform

In addition to RecoverNOW and the Dynamic SLA, Simply Continuous made significant upgrades to its Universal Recovery Platform to support the newest EMC Data Domain deduplication appliances and operating systems including the DD140, DD610, DD630 and DD880. These infrastructure upgrades bring EMC Data Domains enterprise-class deduplication technology to the mid-size enterprise as part of a recovery service rather than stand-alone technologies. The support for these new appliances and operating systems was done concurrently to EMC Data Domains general availability.

Detailed understanding of the methodology of storing data in an EMC Data Domain environment allowed Simply Continuous to make infrastructure improvements to better balance and optimize the replication of data resulting in a significantly faster recovery of customers data.

About Data Recovery Vault and AppAlive

Data Recovery Vault 2.0 and AppAlive integrate into any existing backup infrastructure and enable customers to use an easily accessible web portal to monitor, browse or restore the companys digital assets. The Simply Continuous patent-pending Universal Recovery Platform architecture integrates data compression, network acceleration, secure transmission, off-site monitoring and reliable, simple recovery processes. Cost of the services is nearly always less than the combination of tape backup and off-site storage that the majority of mid-size enterprises use today.

About Simply Continuous

Simply Continuous, provider of enterprise-class managed services, enables businesses to strategically plan for and recover data and applications during unplanned outages and disasters. Founded on the belief that recovery should be simple and cost-effective for enterprises of all sizes, Simply Continuous Universal Recovery Platform uniquely delivers on this promise. Headquartered in San Francisco, California, Simply Continuous is backed by Greylock Partners and can be found on the web at http://www.simplycontinuous.net.

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Simply Continuous Gives Customers Unprecedented Management and Accelerated Data Recovery with Data Recovery Vault 2.0 Managed Service

BPI Information Systems Protects The Heterogeneous Data For 35 Customers Using Unitrends

Columbia, SC (PRWEB) January 13, 2010

Unitrends (unitrends.com), the leader in affordable, heterogeneous D2D (Disk-to-Disk) and D2D2D (Disk-to-Disk-to-Disk)-based data protection backup appliances, today announced that BPI Information Systems, a growing systems integrator and managed services provider (MSP) in Ohio, has optimized the delivery of backup and disaster recovery services for the heterogeneous data of 35 separate customers using Unitrends D2D data protection backup appliances.

Headquartered in Brecksville, Ohio near Cleveland and established in 1976, BPI Information Systems has served as a cornerstone for the IT Industry in Northeast Ohio. Privately owned, BPI Information Systems specializes in the design, installation, support, and emergency repair of network solutions for business, government and education. In 2005, BPI Information Systems realized that companies of all sizes need to protect their valuable business systems and data around the clock with full-featured cost-effective solutions. In response to this need, BPI Information Systems began to develop a new services offering: a backup service that would simplify, accelerate, and automate both local and remote backup.

Knowing that its customers each rely on multiple operating systems, BPI Information Systems needed a solution that would offer rapid recovery and complete restoration for most operating systems, especially Windows, NetWare and Linux platforms. The growing MSP selected Unitrends D2D data protection backup appliances because they were the only disk-based solution to offer automatic transfer of backups to an offsite location for affordable distributed disaster recovery that supported the wide range of operating platforms and applications used by BPI Information Systems customers.

We installed 35 Unitrends units at our customers sites that we manage every single day, said Scott D’Amore, senior systems engineer, BPI Information Systems. Since deploying Unitrends the backup window has gotten shorter for our customers; Unitrends backs up a lot quicker than tape backup. And, the Unitrends systems support every environment and feature that we need. BareMetal, Exchange, SQL, encryption, vaulting you name it, we use it.

Even as the backup window has been reduced, BPI Information Systems customers now also enjoy the benefits of whole system protection, meaning that entire servers can be recovered rapidly in the event of server failure. BPI Information Systems is able to not only protect physical servers, but also, with the growth of virtualization, the Unitrends solution permits whole system protection of customers virtual servers.

Now BPI Information Systems is able to remotely manage and protect more than 350 servers across their 35 small and mid-size customers in just hours. This improves BPI Information Systems IT staff productivity and profitability while delivering affordable, comprehensive disaster recovery for its diverse customers.

For more information, please view the complete BPI Information Systems success story.

About Unitrends

Small and medium businesses have the same critical reliance on the integrity of their data as enterprises, but often cant afford the operational expenditure of a dedicated staff or the capital expenditure of replacing their IT infrastructure. Unitrends provides enterprise-level data protection, at the lowest total cost of ownership in the industry, through a family of scalable disk-based data protection appliances that integrate and protect existing heterogeneous computer and storage systems through a single, intuitive, graphical user interface.

Unitrends uses a common backup and recovery engine for providing protection for over 100 different versions of operating systems and applications. This means you can support Microsoft Windows, Microsoft Exchange, Microsoft SQL, Microsoft Hyper-V, VMware, Sun Solaris, Novell OES, Novell Netware, Novell GroupWise, Novell eDirectory, Linux, FreeBSD, Apple MacOS X, IBM pSeries/AIX, HP HP-UX, SCO UnixWare, SCO OpenServer, IBM iSeries/OS400, and SGI IRIX on notebooks, PCs, workstations, and servers and on DAS, NAS, or SAN storage.

Information about Unitrends can be found at http://www.unitrends.com.

Media Contact:

Kara Hugg

803.454.0300

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BPI Information Systems Protects The Heterogeneous Data For 35 Customers Using Unitrends

IBM FileNet P8 Customers Select CYA SmartRecovery to Maximize Application Availability and Ensure Data Integrity

Shelton, CT (PRWEB) January 20, 2010

CYA Technologies, an enChoice

IBM FileNet P8 Customers Select CYA SmartRecovery to Maximize Application Availability and Ensure Data Integrity

Bizanga Store and SYNERGY4 Team up to Provide Storage Virtualization Solutions for Microsoft SharePoint Customers

Bruehl, Germany (PRWeb UK) March 17, 2010

Bizanga Store and SYNERGY4, today announce a joint marketing initiative to deliver Microsoft SharePoint Platform customers an easier and lower cost way to store Microsoft SharePoint content. The integration of software from both companies provides storage infrastructure for Microsoft SharePoint customers, which solves the disaster recovery problem and offers new levels of application performance for customers with large or business critical Microsoft SharePoint data stores.

In combination with Stealth Softwares STEALTH Content Store distributed by SYNERGY4, Bizanga Store RING software becomes a massive-scale object-store for Microsoft SharePoint users who need increased storage and application performance to respond to the demands of exponential storage growth. STEALTH Softwares Content Store software enables users to use inline AES encryption on their content before storing it.

Bizanga Store RING delivers on Cloud Storages promise of unlimited storage capacity and lower infrastructure cost, while improving application performance and providing the security of on-premise installation. Unlike Microsoft SQL Server, Bizanga Store Ring has been designed to store Petabytes of unstructured content for millions of users. In addition, Bizanga Store Ring eliminates the overhead of volume management and capacity planning while providing automatic load balancing, automatic tiering, geo-redundancy and online compression.

The Integration of Bizanga Store RING with the STEALTH Softwares Content creates storage virtualization for the Microsoft SharePoint community. When the integrated solution is connected to Microsoft SharePoint, it restores SharePoint performance and solves backup and restore issues, even with many Terabytes of stored content, while Bizanga Stores RING technology offloads data onto low cost tiered storage to reduce TCO. By eliminating administration overhead in managing large data volumes, IT managers can focus on higher order challenges.

“We are enthusiastic with the Synergy 4 and Stealth Content Store initiative to create integrated storage solutions for the Microsoft SharePoint community”, said Dr. Bradley King, Director Partnerships at Bizanga Store.

SYNERGY4 integrates software that provides Microsoft SharePoint customers with more resilient content storage capabilities and creates Value Packages that enable our Partners to deliver business value to their clients.

The Bizanga Store initiative is exciting as it enables us to create storage solutions that solve specific problems for the Microsoft SharePoint user community said Mark van Horik, co-founder of SYNERGY4 LTD., responsible for all Sales & Marketing activities for SYNERGY4.

Note to Editors:

About Bizanga Store

Bizanga Store has developed a massively-scalable unstructured data storage platform providing significantly easier application deployment at a fraction of the cost of traditional storage. Delivered as a software solution, Bizanga Store can be deployed to enable email solutions for cable and telecom operators or as a system to enable and grow cloud storage services at hosting providers or other storage-intensive services.

Bizanga Store sells direct to Internet service providers cable operators, fixed-line, mobile operators and hosting companies and through distribution channels in EMEA. The company has offices in Paris and San Francisco, complemented by sales presence in core Asian markets.

For more information please contact

Benedicte Siguier

+33 1 7809 8270

Bizanga Store and SYNERGY4 Team up to Provide Storage Virtualization Solutions for Microsoft SharePoint Customers

Unitrends Handles Problems Before Customers See Them

Columbia, SC (PRWEB) June 16, 2010

Unitrends, the leader in affordable, heterogeneous, disk-based all-in-one backup appliances, today announced the release of a proactive monitoring service for all of its backup and disaster recovery appliances, which is designed to assure that our customers receive dazzling support through the network management of their data protection appliances.

Proactive monitoring is available with the companys release 5 version of software that began shipping in May. The service will allow Unitrends customer engineers to detect early signs of hardware, system, and environmental issues with respect to backup and disaster recovery and is available in all Unitrends support levels.

Russ Holt, senior vice president of business development explained the service by noting This proactive monitoring service works by sending us an event alert from a customers environment via our backup appliance. Then, we categorize, monitor, and manage these events using SolarWinds Orion Network Performance Monitor (NPM) solution. Critical events are flagged and a customer engineer is notified and a case is opened. The customer engineer then calls the customer and begins work on resolving the issue.

Unitrends use of Orion NPM to proactively monitor its customers backup and disaster recovery appliances is a great example of the flexibility and power of our flagship product, said Sanjay Castelino, vice president of product marketing and product management, SolarWinds. We are proud that our technology will enable Unitrends, one of our Technology Partners, to support its commitment to superb products and customer service in the challenging small and medium business IT space.

About Unitrends

Unitrends provides the best backup solution, at the lowest total cost of ownership in the industry, through a family of scalable disk-based backup appliances that integrate and protect existing heterogeneous computer and storage systems through a single, intuitive, graphical user interface. Unitrends uses a common backup and recovery engine for providing protection for over 100 different versions of operating systems and applications. This means you can support Microsoft Windows, Microsoft Exchange, Microsoft SQL, Microsoft Hyper-V, VMware, Sun Solaris, Novell OES, Novell Netware, Novell GroupWise, Novell eDirectory, Linux, FreeBSD, Apple MacOS X, IBM pSeries/AIX, HP HP-UX, SCO UnixWare and OpenServer, IBM iSeries/OS400, and SGI IRIX on notebooks, PCs, workstations, and servers and on DAS, NAS, or SAN storage all using a single backup appliance.

Information about Unitrends can be found at http://www.unitrends.com . A virtual appliance free trial is also available for download.

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Unitrends Handles Problems Before Customers See Them

Perforce Launches New Remote Administration Service For Its Software Configuration Management Customers

Alameda, CA (Vocus) August 10, 2010

Perforce Software announced the availability of its newest service, Perforce Remote Administration, providing customers additional administrative support for their Perforce Software Configuration Management (SCM) system. Tailored to meet each companys needs, Perforce remote administrators partner with companies IT teams to manage and improve their Perforce installations.

Gazillion Entertainment trialed the program before its general availability, and is now relying on Perforce for ongoing administration.

We were at a stage where we could not afford a full-time person to administer Perforce, explained Jimil Borillo, Manager of Information Technology for Gazillion Entertainment. With Perforces help we were able to boost our server performance which otherwise would have taken us much longer due to our limited in-house expertise and bandwidth.

How Perforce Remote Administration Works

Perforce Remote Administration is offered as a monthly subscription service, allowing customers as much or as little access to Perforce administrators as desired.

After Perforce conducts a site assessment, the Perforce Server Deployment Package is installed on the customers Perforce Server machine. Perforce experts then perform tasks such as verifying daily backups and proactively analyzing server logs for performance issues. They also work with customers IT teams to perform Perforce administration tasks such as:

Managing and coordinating upgrades of Perforce servers in the organization.
Gathering and refining requirements to design, develop, and deploy new triggers.
Creating and managing users, groups, and access controls.
Supporting major restructuring operations, such as Perforce server instance consolidation and depot splitting.
Reviewing Perforce usage patterns and recommending improvements.
Designing and implementing high availability/disaster recovery solutions.

Like Gazillion Entertainment, many of our customers installations grow over time and require some fine-tuning to ensure top SCM performance, said Tony Vinayak, Manager of Consulting Services for Perforce Software. It makes more financial sense for some companies to supplement their IT Team with our SCM expertise and relying on us gives them peace-of-mind so they can focus on their core business.

For more information on Perforce Remote Administration go to http://www.perforce.com/perforce/services/remote_administration.html or contact consulting(at)perforce(dot)com

About the Perforce SCM System

Perforce, the Fast Software Configuration Management System, is an award- winning tool that versions and manages source code and digital assets for enterprises large and small. Perforce is easy to install, learn and administer; seamlessly handles distributed development; and supports developers across a large number of platforms. Perforce ensures development integrity by grouping multi-file updates into atomic changes, enables concurrent development, and intelligently manages multiple software releases using its Inter-File Branching system.

About Perforce Software

Founded in 1995, Perforce Software Inc. develops, markets and supports Perforce, the Fast Software Configuration Management System. Perforce Software is headquartered in Alameda, Calif., and sells worldwide. The company has international operations in Europe, Japan and Australia. In addition to application software companies, Perforce customers represent a broad range of industries including game development, electronics, healthcare and financial services.

Perforce Launches New Remote Administration Service For Its Software Configuration Management Customers

SIOS Technology Corp. Partners With COMPUTERLINKS Netherlands to Provide Resellers and Customers Market Leading Business Continuity Solutions

San Mateo, Calif. (PRWEB) November 22, 2010

SIOS Technology Corp., a leader in providing cloud computing, data center management and business continuity solutions for enterprises, today announced COMPUTERLINKS Netherlands will be the distributer of SIOS SteelEye branded business continuity and disaster recovery solutions to resellers and integrators in the Benelux region.

The SteelEye family of data replication, application protection, high-availability clustering and disaster recovery solutions ensures continuous availability of business-critical applications, servers and data for small- to mid-sized businesses and enterprises. SteelEye in October transitioned into the new SIOS Technology Corp. created by its parent, Tokyo-based SIOS Technology Group. The new company is focused on business continuity, data center management and enterprise cloud solutions.

COMPUTERLINKS, a leading distributor of IT security and Internet technology solutions, will distribute the full suite of SteelEye business continuity solutions directly to resellers in Belgium, the Netherlands, Luxembourg and related territories. These business continuity offerings will give partners an opportunity to provide enterprise customers optimized migration of data to off-site locations while keeping users connected during periods of planned or unplanned downtime.

As we extend our presence in Europe, we need a global distribution partner with an established reputation, extensive European marketing resources and a large virtual team, said David Feltham, SIOS Director of EMEA sales. The extension of the Distribution Contract with the COMPUTERLINKS Group to the Netherlands meets these requirements, builds on the existing relationship with COMPUTERLINKS in the U.K. and Ireland and provides extensive virtualization expertise and value-add services that enable our channel partners to deliver enterprise class business continuity and cloud migration solutions.

Were excited SIOS is bringing its market-leading SteelEye business continuity technologies to our partners and we look forward to helping the company grow its business in the Europe,” said Kees van Kempen, Country Manager, Benelux, at COMPUTERLINKS Netherlands. We can rely on our international teams for full service and back-up expertise in order to support and advise our channel in the Netherlands. The Support Center of COMPUTERLINKS can provide first line support to our Dutch partners. With the SteelEye solutions, we are providing resellers with a one-stop solution to ensure enterprise clients’ critical data and applications are protected.”

About SIOS Technology Corp.

SIOS Technology Corp. is assisting large enterprises move into cloud computing. Leveraging its experience in data center management, open source software and business continuity, SIOS Technology Corp. is delivering a robust and assured platform as a service (PaaS) solution to enterprise customers. The SIOS cloud platform is an on-premise solution allowing CIOs to maximize their existing investments in data center infrastructure while aggressively moving workloads safely and securely into the cloud. SIOS Technology Corp. is a unit of SIOS Technology Group based in Japan, a recognized provider of Web application software and data center infrastructure, with a focus on the development and distribution of open source software.

SIOS Technology Corp. Partners With COMPUTERLINKS Netherlands to Provide Resellers and Customers Market Leading Business Continuity Solutions

Totango Accelerates Revenues for Engine Yard Customers

Mountain View, CA

May 7, 2012 (PRWEB) May 07, 2012 — Totango, a cloud-based customer engagement platform, announced today that it is participating in Engine Yards Add-ons program. Engine Yard is the leading Platform-as-a-Service (PaaS) provider. Totango provides Engine Yards clients a way to better monetize their applications by driving customer engagement and boosting conversion, retention and customer lifetime value.

Once Engine Yards customers have developed an application, attention rapidly shifts to monetization. Totango can accelerate revenues for new and existing applications by providing real time visibility into customer behavior and automating personalized sales and marketing campaigns based on these behaviors. Totango also provides an application called Appbox.js, which is a free javascript tool to communicate with customers from inside the application.

Were pleased to welcome Totango into our network of world-class technology providers and look forward to adding their product and experience to our growing partner ecosystem, said Marcy Campbell, SVP Global Alliances and Business Development at Engine Yard. Together, we provide our customers with the tools and resources necessary to support, manage and innovate with PaaS solutions. Leveraging the deep domain expertise and commercial grade solution offered by Engine Yard and Totangos comprehensive customer engagement and monetization platform, customers can build and run cloud-based applications quickly, efficiently and cost-effectively.

We are excited to join the Engine Yard Add-ons program. Real time customer engagement management as provided by Totango is the next logical step after deploying a new application. Its a natural extension of any PaaS as it helps developers get real time feedback from users and engage users to monetize the application, said Domininique Levin, Totangos Chief Marketing Officer.

In conjunction with joining the Engine Yard program, Totango also announced several new developer tools:

Appbox.js

Convert more users by communicating from inside the application

Appbox.js, an in-app communications tool, was developed by Totango to provide a real-time communication channel with the users of your application. And the best part: its free!

Totango API for iPad and iPhone Applications

Understand customer behavior on the iPhone and iPad (iOS) apps

Now one can easily instrument their iPhone and iPad applications with Totango, making it easier than ever to see how users are engaging and interacting with the mobile apps. In addition to iOS, Totango provides integration packages for all common programming languages including, but not limited to PHP, C#, Java, JQuery, Ruby, Javascript and Python.

About Totango

Totango http://www.totango.com (http://www.totango.com) provides a cloud-based customer engagement platform for software companies and other online businesses. By monitoring customer engagement in real time and by triggering behavioral sales and marketing campaigns, Totango increases new sales, expansions and renewals. Totango is used by leading SaaS companies including Zendesk, nCircle, CloudBees, Pipedrive, Conductor, Clarizen and FreeAgent and has managed the engagement with over 1.4 million businesses to date.

Media Contact

Dominique Levin

dominique (at) totango (dot) com

Voice: +1.650.417.3811

Twitter: @totango

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Totango Accelerates Revenues for Engine Yard Customers

ProStor Systems Announces Major Corporate Milestones Including 200 InfiniVault(R) Customers and 200PBs of RDX(R) Shipped

Boulder, CO (PRWEB) March 23, 2011

ProStor Systems, the leader in enterprise-class removable disk storage systems for business backup, archiving, and retention management, today announced that the company has passed the milestone of 200 customers for the ProStor InfiniVault

ProStor Systems Announces Major Corporate Milestones Including 200 InfiniVault(R) Customers and 200PBs of RDX(R) Shipped

Backup My Info! Offers Transition Program for Iron Mountain Customers

New York, NY (PRWEB) May 05, 2011

Responding to the uncertainty of Iron Mountains public cloud storage business, Backup My Info! (BUMI), the premium provider of managed online backup and recovery solutions for small and mid-sized businesses, today announced that it will offer former Iron Mountain customers two months of online data backup service at no cost.

Through the program, Iron Mountain customers will be afforded two months of free access to the full array of BUMI services, including online data backup, disaster recovery, data backup maintenance and testing, and round-the-clock customer service all under the hybrid cloud model of data backup which combines the expediency of local data backup and the flexibility of cloud-enabled data backup.

Iron Mountain customers have been left in the lurch, said Jennifer Walzer, CEO of Backup My Info! We are providing them not only a path for data migration but also security and peace of mind. We have already made BUMI converts out of former Iron Mountain customers through our obsessive customer service and hyper-personalized approach. We believe well make many more.

There just is no comparison between BUMI and Iron Mountain, said Dan Beaumont of Girard Equipment. We selected BUMI over Iron Mountain because they listened to all of our needs and then developed a personalized data backup and disaster recovery plan specific to our business and our concerns. BUMI takes a proactive approach to customer service, anticipating issues, devising courses of action and communicating that back to us promptly and in a language we understand.

In order to redeem the two months of data backup services, program participants must verify their status as a former Iron Mountain customer, and are required to sign a 12-month agreement. Prior to contractual agreement, BUMI will offer free consultations and an audit of current systems.

For more information on the Iron Mountain transition program, please email tradeup(at)backupmyinfo(dot)com.

About Backup My Info!

Founded in 2002, Backup My Info! (BUMI) specializes in delivering online backup and recovery solutions for small to mid-sized businesses. Based in New York City, BUMI provides an off-site data protection solution that addresses critical issues such as rapid growth of data, business continuity, and regulatory compliance. Every BUMI client is cared for by a team of senior-level engineers dedicated to providing proactive and personalized support. Clients include professional service organizations such as banking, financial, insurance, accounting, hedge funds and law firms. For more information, visit http://www.backupmyinfo.com, call (866) 444-BUMI (2864), or follow on Twitter at http://twitter.com/backupmyinfo.

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Backup My Info! Offers Transition Program for Iron Mountain Customers

NextVault Ready to Transition Iron Mountain Customers

Boston, MA (PRWEB) May 17, 2011

Responding to a recently published report from Gartner, NextVault CEO, Kevin Harris, announced today that the company is well prepared to service Iron Mountain data backup customers seeking alternative solution providers as a result of Iron Mountains decision to sell the digital business.

Iron Mountain is a great company and the return of Richard Reese as CEO will no doubt return the company to its former prominence, commented Bud Stoddard, NextVault Chairman. The disposition of the digital business was brought about from pressures by shareholders to have the company return to its core competency.

According to the recent report, Gartner recommended to IM customers that they:

Prepare for a possible disruption in the delivery of support as staff losses may ensue, and Evaluate alternatives and prepare to transition to a new provider if you decide to exit your existing contract.

With a thirteen year track record in hosted backup and recovery services at AmeriVault and now NextVault, Harris can assure IM clients that NextVault is eminently qualified to provide a seamless transition to his company.

Data protection is critical and any disruption in backup services could result in irreparable harm to any business. Harris cautioned. It is far better to evaluate alternatives early than wait until after the acquisition when there could very well be a rush to convert.

NextVault was formed in early 2010 by online data backup pioneers Kevin Harris and Bud Stoddard with the goal of delivering Value Based Data Protection to its customer.

About NextVault

NextVault is a leading provider of data backup, recovery, file and email archiving solutions. As an innovative service provider we offer comprehensive and affordable solutions to small, medium, and large sized businesses. Through our network of partners, resellers and data centers, NextVault promises secure online backup and fast access to data in the event of loss or disaster, tailored to the needs of any business in todays uncertain world.

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NextVault Ready to Transition Iron Mountain Customers

Brownstone Insurance Prepared Their Customers and Their Company for Hurricane Irene

Norwell, MA (PRWEB) September 01, 2011

Brownstone Insurance prepared not only their customers for the potential wrath of Hurricane Irene, but also their own company.

In order to do our job of protecting our customers, we needed to protect the integrity of our systems first to make sure we were up and running and ready to help, said Glenn Montgomery, co-founder of Brownstone Insurance.

The company has a thorough disaster recovery plan in place and spent hours during the week prior to Hurricane Irenes arrival implementing that plan.

“When you are on a plane, they tell you to put the mask on your face first before helping others, explained Glenn. This is true for an insurance agent during a disaster. That is why Brownstone was ready and waiting for any disaster that may have come, he continued.

Brownstone Insurance had a backup generator installed which is powering all of the companys systems until power is restored to their area in Norwell, MA. While most of the area businesses are closed due to the power outage, Brownstone is fully operational and ready to assist their clients following the storm.

The company also took steps to ensure that their customers were prepared to weather the storm. Publishing e-newsletters, blog posts, tweets and Facebook status updates were all part of Brownstones plan to reach their customers before Hurricane Irene reached New England.

The company even reached out to customers and non-customers alike during the weekend of the storm via Twitter and Facebook to increase awareness about the storm and provide tips to remain safe during the storm.

Brownstone Insurance has been providing master policy insurance coverage for multi-unit properties throughout Massachusetts since 1982. With a combined 68 years experience between the company co-founders, Glenn Montgomery and Wayne Fick, and their 13 employees averaging 12 years of service, the staff of Brownstone Insurance is highly experienced and truly dedicated to helping their local community with their insurance needs.

Learn more about Brownstone Insurance by visiting http://www.brownstoneinsurance.com or by calling (617) 236-6400.

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Brownstone Insurance Prepared Their Customers and Their Company for Hurricane Irene

Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

East Hartford, CT (PRWEB) November 02, 2011

As of 11:11 am on November 1st, 94% of CL&P customers in East Hartford, Connecticut, were still without power following snow storm Alfred. But at corporate headquarters for Total Communications, Incorporated, a New England leader in business communications and IT services, the facility, network, and employees have been running without interruption. Thanks to a 150 KW hard wired electrical generator with a 900 gallon fuel tank, the building is fully powered, so Totals customer service staff, technicians and network engineers are able to respond to customer calls. They are also able to assist in re-setting equipment and restoring network settings from their sophisticated Network Operations/Monitoring center.

For customers who provide essential services, such as medical practices, their ability to continue operating is critical. By remaining in continual operation ourselves, we are able to help our customers maintain their communications, according to Richard Lennon, CEO and President of Total Communications. Our Carrier Services Group can assist with re-pointing existing carrier services to other locations with service, allowing businesses and organizations to resume making and receiving calls, he says.

Since Monday, the volume of calls customer service representatives field has doubled. Joe Gay, Vice President of Operations, says that other than the increase in volume, its business as usual at Total Communications. He does expect a further increase in calls as power is gradually restored throughout Connecticut, but notes that Total Communications is prepared.

Besides the electrical generator, Total is equipped for business continuity with redundant network operating centers and a voice-over-IP communication system that allows workers to be easily relocated from satellite offices without power to the corporate office. Since Total offers Business Continuity / Disaster Recovery Planning as a service to customers, their own disaster recovery plan is built on IT industry best practices. The company offers an innovative backup solution, Total 360, a hybrid onsite/offsite approach that gives customers the ultimate in data security and availability.

We understand 70% of businesses that suffer a serious data loss are out of business within two years, comments Mr. Lennon. We are urging our customers who have not already implemented a business continuity / disaster recovery plan to make this a priority once their power is restored and their business is up and running again, he says.

In the meantime, Total Communications staff is ready to assist customers remotely and on-site, if needed. Total customers who want help re-setting their communication systems can call 800.300.0824 (select Option 1) to be connected with Telephone System/Data Network Group. Customers who need to re-establish telephone service from their carrier can call Totals Carrier Services group at 800.300.0824 (select Option 4). Customers can also request service online at http://www.totalcomm.com/total/service.html or by e-mailing service(at)totalcomm(dot)com.

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Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

Boston Technologies Partners with CPattern to offer Guardian Angel Analytics Service to Forex Brokerage Customers

Boston, MA (PRWEB) August 14, 2012

Boston Technologies is pleased to announce that it has partnered with CPattern to offer the widely-acclaimed Guardian Angel analytics platform to its network of forex brokerages.

Guardian Angel uses trading behavior logic to direct a trader’s attention to areas of importance. It analyzes each trader’s activity in real-time and compares it to known trading best-practices. Each trader is given personalized feedback in real-time on various aspects of his or her trading, upon opening or closing a position. Guardian Angels expert feedback has already been proven to increase responsible trading, promote learning, increase trader awareness and provide a better understanding of market dynamics.

Boston Technologies forex brokerage customers will be able to leverage CPatterns groundbreaking real-time trading analytics, which have been demonstrated to enhance conversion and retention rates of forex traders.

“Our partnership with Boston Technologies will help us reach a broader base of FX brokerage customers across a wide geographic base and brokerage size. As a result, we expect our solutions to allow traders and brokers, for the first time, to gain critical insights from their entire trading data in a matter of seconds” said Oded Shefer, Founder and CEO of CPattern. The insights provided by the Guardian Angel and analytics platform should enhance data driven trading as well as data driven customer care.

Partnering with CPattern and its team of trading behavior experts helps us provide groundbreaking technology to our customers which, in turn, will help them grow their businesses,” said George Popescu, CEO of Boston Technologies. “As our customer base continues to expand, we seek complementary technology solutions to satisfy their needs. Our top objective is to continue ensure that our forex brokerage customers and their traders have resources at their disposal that can drive profitability.

About Boston Technologies

Boston Technologies (http://www.bostontechnologies.com) is a world-leading innovator and provider of trading technology and software for institutional traders and retail brokerage firms trading in foreign exchange and other over-the-counter instruments. Boston Technologies is headquartered in Boston with additional offices in New York, London and Tokyo.

About CPattern

CPattern (http://www.cpattern.com) has developed a unique concept of automated behavioral analysis of traders in the Capital Markets. Founded in 2009, CPatterns technology driven methodology relies on the combination of human factors methodologies, applied mathematics and IT expertise to provide unique and value driven trading support technology. As day trading is known to be risky, CPattern offers tools to promote safety, responsibility and effective monitoring in a variety of instruments.Using CPattern technologies, traders can gain highly valuable insights in real-time to better cope with trading hazards.

Boston Technologies Partners with CPattern to offer Guardian Angel Analytics Service to Forex Brokerage Customers

Philadelphia-Area IBM

Malvern, PA (PRWEB) February 14, 2012

The Philadelphia-Area IBM

Philadelphia-Area IBM

IT Customers Weather Summer of Hackers Protected by ManageEngine Password Manager Pro

Pleasanton, California (PRWEB) August 24, 2012

ManageEngine , the real-time IT management company, today announced that its enterprise password management software, Password Manager Pro , is securely storing and managing passwords for more than 2,000 customers and improving the overall security and security-related productivity as well as protecting privileged identities.

IT Customers Weather Summer of Hackers Protected by ManageEngine Password Manager Pro

DATAPOINT Highlights Relationship with Regionally Based Expedient Communications as More Customers Demand Multi-city Managed Hosting Solutions

Baltimore, MD (PRWEB) May 21, 2012

DataPoint, Baltimores leading provider of data center colocation, managed hosting services and network connectivity announced they are publicly acknowledging and strengthening their association with their regionally based sister company, Expedient Communications. The businesses are commonly owned, just as they have been for many years.

DataPoint will continue to offer the most reliable and comprehensive suite of managed IT solutions in the area and remains committed to providing local on-site support 24×7. All eight (8) of our data centers in the Midwest, Mid-Atlantic and Northeast regions are commonly owned and have been for many years. Together, they form a network of data centers that work seamlessly to provide high quality colocation, cloud computing and managed hosting services regardless of location. Our Parent Company acquired or built these businesses at different times which resulted in different brand names, but the majority of our markets go by the brand name Expedient. Our multi-market data center capabilities have become so important to our customers seeking geographic redundancy and disaster recovery alternatives, we have decided to highlight our existing capability and inter-connection with Expedient.

We have enjoyed great success being connected with the Expedient markets during the last seven years and we want to eliminate any confusion for our clients when working with our unified team. While our brands have different websites and email domains depending on the city, the quality of products and services offered is the same across all markets said Curtis DePass, DataPoints General Manager.

Throughout the second and third quarters of 2012, the company plans to more prominently convey the names of both brands in its various marketing materials, direct mail campaigns and in day to day business items such as; letterhead, business cards, signage and the web site. Our intent is to make sure our customers are informed, while at the same time, assuring them that DataPoints ownership is not changing and its operational team is business-as-always, added DePass.

About DataPoint

DataPoint located at 1050 Hull Street in Baltimore, Maryland, launched a new facility contiguous to their first data center at Under Armours Tide Point commercial office park on January 19, 2012. The new facility is part of Expedients multi-city network of data centers via connection to a fully redundant 10Gig fiber backbone, which facilitates integrated disaster recovery and backup solutions for the companys customers. Features of the new Data Center include an additional 6,000 square feet of raised floor space, dual power feeds, redundant 400 kVa Liebert UPS systems, 220 tons of cooling, two 800 KW Caterpillar diesel generators and of course, DataPoints standard 24×7 live local support. DataPoint also offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks and more. For additional information on DataPoint services, contact Curtis DePass at 410-209-6700 or visit http://www.datapointinc.com

About Expedient

Expedient is part of a network of eight nationwide data centers located in Pittsburgh (2), Cleveland (2), Columbus, Baltimore, Boston and Indianapolis, and offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks and more. These proven managed services combined with reliable and redundant SSAE-16 compliant data centers enables Expedient to deliver premier colocation, network and managed services to enterprise, commercial, education and government entities. For more information on Expedient please visit http://www.expedient.com

Related Disaster Recovery And Backup Services Press Releases

DATAPOINT Highlights Relationship with Regionally Based Expedient Communications as More Customers Demand Multi-city Managed Hosting Solutions

Secure-24 Delivers Cloud & Hosting Services to Enterprise Customers, Earns Distinction as Silver EMC Velocity Service Provider

Southfield, Mich. (PRWEB) August 07, 2012

Secure-24 — a leading provider of cloud computing, application outsourcing and enterprise hosting services — announced today that it will offer several technology outsourcing services built upon the latest EMC technology. As a long-standing partner with EMC, Secure-24 goes to market with these offerings in the EMC Velocity Service Provider program.

The EMC Velocity Service Provider Program is a comprehensive, multi-faceted program that empowers select service provider partners to plan, create, deploy, market, sell and deliver EMC-powered public and private cloud services.

As a valued partner in the EMC Velocity Service Provider program, Secure-24 has demonstrated its ability to provide enterprise customers with compelling services that ease their path to manage, support and transform their IT organizations. EMC is committed to enabling the success of companies like Secure-24 in delivering trusted and differentiated enterprise-class cloud services while enabling business agility and flexibility, said Michelle De Hertogh, Senior Director, Global Alliance & Service Provider Marketing, EMC Corporation.

Headquartered in Metro Detroit, Michigan, Secure-24 is a leading provider of managed IT operations, hosting and cloud services. The company provides highly available environments, expert management, and support for customers business critical applications.

Over the past eight years, we have invested in cloud-based enterprise-level service offerings, using EMC technologies along with our hosted approach for system delivery. Having been one of the first EMC Velocity Service Provider partners, we continue to raise the bar with the highest standards in delivering enterprise cloud services, said Secure-24 Chief Operating Officer Volker Straub.

Secure-24 has heavily invested in the development and operation of state-of-the-art data centers in Michigan and Arizona, which provide redundancy and disaster recovery.

Each data center has implemented EMC storage architectures, including VMAX10K. For backup, the company utilizes EMC Data Domain deduplication storage systems and EMC NetWorker software for increasing backup performance. Secure-24 has replication to distant data centers, using EMC RecoverPoint. The company also utilizes EMC unified storage for customer environments and shared infrastructures.

With its EMC Velocity Service Provider partner status, Secure-24 offers its customers a number of differentiated solutions featuring dedicated teams who proactively manage and deploy services, including:

Secure-24 Delivers Cloud & Hosting Services to Enterprise Customers, Earns Distinction as Silver EMC Velocity Service Provider

Mobile operators: Would your customers rate your mobile service the best? #1GBperday$

Espoo, Finland (PRWEB UK) 9 October 2012

Nokia Siemens Networks new CEM on Demand content packs and services help prioritize operations, focus investments and improve customer care

Nokia Siemens Networks is enhancing its award-winning Customer Experience Management (CEM) on Demand portal by adding three, new, software content packs and related services. These content packs help operators pinpoint problems on internet-based maps in seconds and rank the individual customer perception of any problem they experience. In addition, they provide detailed trends in service use and experience for the customer care department.

With our continued sharp focus on innovations in customer experience management, we help operators serve their customers with better service quality and improve profitability, said Michael Seeger, head of CEM business development, Nokia Siemens Networks. Our three new content packs equip operators to instantly identify problems both in service quality and user satisfaction and address them. This helps operators ensure their smartphone customers get service quality worth every penny they pay for high value data services.

Sheryl Kingstone, director of research at Yankee Group, stressed the importance of new CEM on Demand content packs: It is critical that operators get access to actionable insights related to both customer satisfaction and network performance so that they can more easily prioritize improvements based on the business impact. New on-demand solutions cut right to the heart of some key operator pain points in operations and customer care, giving them insights for profitable decision making.

Customer Quality Insight Monitor: This new CEM on Demand content pack helps operators identify and prioritize service quality related problems in seconds. These problems are pinpointed on internet-based maps as dashboard views available via smart devices such as laptops and iPads. Based on customer impact, this content pack prioritizes service quality related faults, a capability that is unique in the industry. The operations department can click on the fault, find the root cause of the problem, and share the results across the entire operator organization for improvement actions.

Customer Experience Index content pack provides a numerical index based on network, service and device performance and perception indicators that rank the perception of individual subscribers. Various departments across the entire operator organization can use this information to prioritize their respective actions and investments. The marketing department, for example, can filter the results by customer lifetime value, location, type of device, service contract, service use and satisfaction to identify high value customers and the reasons behind the dissatisfaction with services. As new devices such as the Lumia 920 are introduced, operators can follow the experience of this specific target group. When paired with Mobile Broadband Performance Service*, these insights can be used to focus and tune optimization projects to meet raising customer expectations.

Customer Care Insight content pack provides a clear view of the customer satisfaction, profile and usage trends as well as service quality related problems. This content pack, which provides key information for customer care personnel, is also relevant for any customer-facing department.

For customer call agents who answer the first call, the company is also introducing a quick start pack of its Customer Care Automation solution** to complement the Customer Care Insight content pack. By automating the customer care processes, customer complaints can be resolved during the first call itself before they are escalated to the next level.

Nokia Siemens Networks related services support all its CEM on Demand content packs. These services ensure that the content packs are fully integrated, optimized and adapted for operators business and technical environment, allowing operators to reap the full benefits from them.

Nokia Siemens Networks launched CEM on Demand portal in February 2012. One of its operator customers has used the portal to identify and address problems of its subscribers about to switch to another operator. The portal helped the operator focus effectively on addressing customer problems, significantly improving the customer retention rate. Another tier-1 operator in Asia has been using the portal to assess service quality per customer and take instant proactive action. According to the operators report, this portal increased revenue by 17 million within three months, with a 50 million projected revenue boost in the first year.

For more information about Nokia Siemens Networks advances and innovations in Customer Experience Management and other topics, please join our #1GBperday$ webinar series. Registration for the series is open here: http://www.nokiasiemensnetworks.com/1GBperday

To share your thoughts on the topic, join the discussion on Twitter using #1GBperday$ and #CSPCX.

About Nokia Siemens Networks

Nokia Siemens Networks is the worlds specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the worlds most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

With headquarters in Espoo, Finland, we operate in over 150 countries and had net sales of over 14 billion euros in 2011. http://www.nokiasiemensnetworks.com


Media Enquiries

Nokia Siemens Networks

Media Relations

Phone: +358 7140 02869

E-mail: mediarelations(at)nsn(dot)com

Notes:

Mobile Broadband Performance Service is a bundle of services to boost the performance of data services such as VoIP, online browsing and video sharing by improving key quality indicators such as accessibility of data services and reliability of the connection. CEM insights are used to detect the root causes of service quality related issues in the network and optimize the network performance. This service pack is offered for multi-vendor networks.

** Customer Care Automation draws data in real time from multiple sources, including customers handsets, displays the results to the customer care agent in everyday language and provides one-click resolutions which help the staff solve the customer problem instantly. This reduces time spent on customer support and significantly speeds up the coordination of field operations. The system has yielded very tangible benefits for operators. For operators using the Customer Care Automation, the number of calls escalated has dropped significantly in some cases as much as 98%.

Related Automated Network Monitoring Press Releases

Mobile operators: Would your customers rate your mobile service the best? #1GBperday$

New Tablet Kiosk Gives Customers Ability to Deploy Information Centers and Check in Technology for Parks, Attractions and Offices

Scottsdale, AZ (PRWEB) October 23, 2012

Since the tablet inception, mobiManage has been building, managing and marketing tablet mobile web sites and applications. With the addition of mobiKiosk customers can now take their information and backend systems and deploy tablets across multiple office, theme parks and attraction locations. mobiManage has partnered with iPad Enclosures to provide a set of tablet enclosures to encompass easy and secure tablet solutions in even the most remote areas.

With an integrated central management system mobiManage can now manage content across WiFi networks and monitor, manage and secure the devices for large scale deployments.

Now customers can have a turnkey solution to reduce the cost of expensive Kiosk systems and make it easy to provide information centers anywhere on a property. The new system can communicate information, videos and even make it easy for customer to order products and schedule appointments. All built through a customized interface and easily managed with mobiManage mobiSmart Portal.

With this new system, customers will have complete flexibility to extend their customer reach, build in easy point of sale purchasing and automate basic features usually reserved for expensive kiosks and backend technology, said Ben Ashley, Partner at mobiManage.

With the announcement of this new system, mobiManage has also announced a complete new pricing structure which includes fully integrated iPads and secure locking enclosures starting as low as $ 2k.

mobiManage has seen incredible growth over the past year, particularly in the tablet space. Customers now more than ever are using mobile to extend their information and improve processes making it more cost effective and easier for their customers to interact with their information said Douglas Ralston, President of mobiManage. iPads and other tablet products hold so much potential from a business, sales and information automation perspective providing usability once reserved for PCs and laptops.

About mobiManage

Based in Scottsdale, Ariz., mobiManage designs, develops, manages and markets mobile websites and mobile applications for clients in industries including travel and tourism, retail, home building, automotive and more, giving customers a richer and more enjoyable way to reach and engage with mobile users. mobiManage offers customized, turn-key mobile platform that help take its customers content and marketing to new levels. Founded in 2008, the mission of mobiManage is to provide customers with premium, market-focused mobile websites, applications and services that are easy to manage while ensuring brand and market identity. Clients include Orlando Convention and Visitors Authority, Cold Stone Creamery, Taylor Morrison Homes, Schumacher Mercedes-Benz, CVS Pharmacies, Prudential and more. To learn more, please visit http://www.mobimanage.com.

New Tablet Kiosk Gives Customers Ability to Deploy Information Centers and Check in Technology for Parks, Attractions and Offices