IBM FileNet P8 Customers Select CYA SmartRecovery to Maximize Application Availability and Ensure Data Integrity

Shelton, CT (PRWEB) January 20, 2010

CYA Technologies, an enChoice

IBM FileNet P8 Customers Select CYA SmartRecovery to Maximize Application Availability and Ensure Data Integrity

Coastal Federal Credit Union Selects BlueStripe FactFinder To Ensure Consistent Customer Experience via Personal Teller Machines

Research Triangle Park, NC (PRWEB) June 05, 2012

BlueStripe Software, a leader in application and transaction monitoring for IT Operations, today announced that Coastal Federal Credit Union is using BlueStripes FactFinder to ensure the availability and performance of critical business systems including Coastals innovative Personal Teller Machine (PTM) system.

The PTM system allows Coastal Credit Union members to interact with a live teller via a video banking kiosk by communicating through two-way video, touch screens and a private audio network. The availability of the Teller application and the systems that support it is critical to a positive customer experience. FactFinder enabled the IT team to clearly see exactly which systems made up the Teller service and how each of them was performing.

FactFinder gives us a precision we did not previously have, eliminating the guesswork when finding the root cause of application slowdowns, commented Chris Whitesock, IT Director, Coastal Federal Credit Union. FactFinder is a necessity in our data center, giving us real-time visibility into every connection in our applications even those we didnt know existed.

The FactFinder Transaction Monitoring solution automatically discovers, maps, and monitors all business transactions running across the infrastructure. FactFinder measures performance, hop-by-hop, everywhere that transactions go, across tiers, across platforms, and across architectures even into virtual machines, private cloud, and third party services. When performance or availability problems occur, FactFinder follows the slow or hung transaction right to the problem component; then drills down the server stack to determine why the problem occurred.

FactFinder is also the key component of Coastals Service Level Monitoring process, delivering the transaction performance metrics that are the cornerstone of enforceable application SLAs. Additionally, Coastal plans to use FactFinder in its corporate test environment as part of the process for rolling out vendor upgrades. FactFinder gives Coastal a clear view of dependencies along a transaction chain, highlighting potential issues the upgrade may cause.

BlueStripe is proud to be an instrumental piece of Coastals leading edge, interactive teller application that breaks the mold of bankers hours and provides better service to customers, said Chris Neal, CEO of BlueStripe Software. BlueStripes ability to provide a unique, Operations-centric view of transaction performance is critical to understanding service levels and quickly identifying any issues impacting application performance.

About BlueStripe Software

BlueStripe Software provides the next generation of transaction performance management solutions. BlueStripes flagship product, FactFinder, is the only solution with automated application management and transaction monitoring in a single product so that IT Operations & Support teams can monitor and manage complete application system and transaction performance, 24×7 – across any platform: physical, virtual, or cloud. Headquartered in North Carolinas prestigious Research Triangle Park (RTP), BlueStripe was founded by successful IT Software startup veterans. For additional information, please visit http://bluestripe.com.

Coastal Federal Credit Union Selects BlueStripe FactFinder To Ensure Consistent Customer Experience via Personal Teller Machines

ProviDyns Assessment and Readiness Program Helps Ensure Technology and Business Goals of SMBs are on PAR

Atlanta, GA (PRWEB) March 30, 2012

ProviDyn, a provider of IT support, strategy and services, announces the ProviDyn Assessment and Readiness (PAR) program designed to evaluate the technology infrastructure of small and medium-sized businesses (SMB) and, in turn, uncover opportunities to increase efficiency and determine readiness for new technology.

For many SMBs, a focus on growth can result in a reactive approach to managing technology. However, problems arise when an incident, such as an equipment failure or security breach, negatively impacts productivity. Often times, these situations can be prevented with awareness and proactive management of a companys IT infrastructure. ProviDyn developed PAR to provide growing businesses with a comprehensive view of their existing technology infrastructure, along with expert advice on selecting the best technologies and solutions, increasing efficiency and planning for anticipated future needs — before an issue arises.

The ProviDyn Assessment and Readiness Service is a four step process:

Stakeholder Interviews Conversations with business owners, department heads and stakeholders to determine current IT issues and successes, along with goals for the future. Understanding the company and its drivers for growth help determine if the right technology is in place to drive the business toward meeting its goals.

Physical Discovery An evaluation of the current systems and network infrastructure to determine quality, brand and model, age and proper deployment. This step also includes checking for proper cabling, switching and routing, along with inspecting backup system hardware.

Environmental Discovery – Identifies any environmental factors, such as exposure to heat, dust and particulate matter. This step will also note vulnerability to fire and water (flood or fire suppression), theft and possible protection from employee tampering or accidental damage.

Digital Discovery A review of current software licensing, versions of licensing, legal and technological compliance. The ProviDyn team will also look at the configuration of digital systems to see if they are able to prevent both internal and external security threats. This will help identify strategic alternatives such as updating to a more current software version, selecting a better software for a particular job and/or configuring firewalls for added security.

Our experience with SMBs shows that a one size fits all approach is not effective in establishing a reliable technology infrastructure and scaling to meet future growth, said Hamish Davidson, co-founder and president of ProviDyn. Taking what weve learned from working with SMBs, we created PAR to give clients a custom assessment of their current technology situation, identify gaps or inefficiencies in IT systems and resources and provide strategic recommendations for selecting the best technology and services in the future.

About ProviDyn

ProviDyn provides technology expertise, services and support to Atlanta-area small and medium-sized businesses. Backed by certified technology professionals, ProviDyns services include managed services, cloud computing solutions, virtualization, help desk and computer support, IT strategy, network security, backup and disaster recovery and IP telephony. ProviDyn delivers the right mix of technology and expertise allowing its clients to focus on growing their business. To learn more about how ProviDyn is Driving Business Through Technology and helping companies reduce costs, improve efficiency and maximize productivity, visit http://www.providyn.com or follow us on Twitter.

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ProviDyns Assessment and Readiness Program Helps Ensure Technology and Business Goals of SMBs are on PAR

NBrella

Belmont, CA (PRWEB) June 27, 2012

NBrella

NBrella

Asterino & Associates Moves Medical Billing Software to the ClearDATA Cloud to Ensure Data Protection and Streamline Operations

Phoenix, AZ (PRWEB) October 15, 2012

ClearDATA Networks, Inc., the leading healthcare cloud computing platform and service provider, today announced that Asterino & Associates, Inc (A&A),a leading provider of medical billing and practice management services located in Scottsdale, AZ, has moved its on-premise data center including; medical billing software, MS Office Suite, SQL Server, and MS Exchange servers to the ClearDATA Healthcare Cloud Platform. After careful analysis, A&A determined that moving its software applications to the cloud would provide greater data security, increase redundancy and streamline operations by allowing its staff to focus on delivering excellence within its medical billing and collections business and state of the art security and efficiency capability.

A&A provides medical billing and collection services to physicians and healthcare systems across the United States. By hosting its applications and servers with ClearDATA, A&A is able to provide a high performance, reliable, billing services to clients regardless of their location. Cloud hosting also enables them to cost effectively scale its business by adding virtual servers and storage as needed, instead of having to purchase and maintain additional capacity

Moving our applications and infrastructure to the ClearDATA cloud allows us to focus more on our core competency rather than maintaining our datacenter, said Christopher J. Asterino, Chairman & CEO of Asterino & Associates. It is important to achieve Best Practice in all aspects of our business. This relationship achieves our objective with regards to data security, redundancy and business continuity. With leadership provided by our Advisory Board, we thoroughly researched our clients data needs and went with ClearDATA because of its exclusive healthcare focus and HIPAA expertise.

About Asterino & Associates, Inc

Since 1987 Asterino and Associates, Inc. has been providing medical billing and medical practice management services to both hospital-based and community-based physician groups across the United States. Asterino and Associates, Inc.’s dedicated team of over 75 healthcare professionals are devoted to assisting medical practices meet their business objectives with revenue cycle management inclusive of medical coding, billing and collections and practice management consulting services. For more information, visit: [http://www.asterinoandassociates.com/index.html.

About ClearDATA Networks, Inc.

ClearDATA Networks, Inc. is the market leader for cloud computing and information security services for healthcare providers, software vendors and VARs, and 100% dedicated to the healthcare field. ClearDATAs services enable providers to fully automate and securely manage healthcare medical records, applications, IT infrastructure and digital storage. The company provides HITECH HIPAA-compliant cloud and hosting infrastructure and managed cloud services, offsite backup and disaster recovery, medical image archiving, healthcare information security and world-class support. The company also offers HIPAA Security Risk and Remediation services to hospitals and providers in order to ensure that they meet the rigorous standards of HIPAA security required for protected health information to demonstrate Meaningful Use and to ensure a highly secure environment prior to enabling a HealthDATA Cloud platform installation. For more information, call 602-635-4000, email: sales(at)cleardata(dot)net or visit: [http://www.cleardata.net.

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Asterino & Associates Moves Medical Billing Software to the ClearDATA Cloud to Ensure Data Protection and Streamline Operations