Mark Boullie Joins Perfecto Mobile as Senior Vice President of Worldwide Field Operations

Boston, MA (PRWEB) March 08, 2012

Perfecto Mobile, a global provider of cloud-based mobile testing and monitoring solutions, today announced the appointment of Mark Boullie as Senior Vice President of Worldwide Field Operations. In this role, Mr. Boullie will have full responsibility for Perfecto Mobile’s rapidly growing global sales and pre-sales activities.

Mr. Boullie brings a wealth of experience in sales management positions for dynamic and highly successful technology companies. Most recently, he led the Americas field operations for ArcSight, acquired by HP in 2010 for over $ 1.7 billion. Before ArcSight, Mark served as Vice President of the Northeast & Federal sales at Mercury Interactive, where he grew the business unit from a several millions to over $ 100 million annually over an 8-year tenure.

There is major interest from Global 2000 companies for Perfecto Mobiles already-proven MobileCloud solution. I am thrilled to grow Perfecto’s worldwide field operations and establish our market leadership, said Mark.

We are thrilled to have Mark join our team, we are putting a world-class executive team together to bring a world-class cloud solution to our customers said David Reichman, Chairman of the Board of Perfecto Mobile. “Mark will play a key role in growing Perfecto Mobile’s business in key target markets around the globe. Having worked with Mark at Mercury Interactive, I am fully aware of his outstanding sales leadership capabilities and am confident that he is the best person to spearhead our global sales strategy.

About Perfecto Mobile

Perfecto Mobile is a global provider of cloud-based testing, automation and monitoring solutions for mobile applications and websites utilizing a wide selection of REAL and emulated mobile devices. Our MobileCloud Platform enables developers and testers to access and control a comprehensive range of the latest mobile devices connected to live networks around the world. Perfecto Mobile and HP have collaborated to develop a fully integrated solution for automated testing of mobile applications within QTP, enabling enterprises to naturally extend their existing HP Functional Testing and ALM environment to support mobile applications with both real devices and emulators.

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Mark Boullie Joins Perfecto Mobile as Senior Vice President of Worldwide Field Operations

Are Your SMB Operations Leading or Lagging? Network Automation Outlines the Top 6 IT Pain Points Hindering SMB Growth

Los Angeles, CA (PRWEB) April 24, 2012

Network Automation, the premier provider of IT and business process automation software AutoMate 9TM, released the Top 6 IT pain points that face SMBs, outlining strategies to alleviate each challenge by streamlining operations and reducing cost through automation technology.

The pain points are derived from customer use cases, highlighting the unique challenges SMBs face each day that hinder productivity and stunt corporate growth. From big data and rapid report generation to cloud integration and executing scheduled system upgrades, automation addresses each concern simply and effectively through a no-code interface, without the need for additional IT staff or an increase in employee hours.

Network Automations Top 6 IT Pain Points

1. SMB Pain: Distilling Big Data, Rapid Reporting As data is more readily available from seemingly endless sources, businesses are mining metrics to make more informed decisions. Uncovering and organizing this large quantity of information is quite a substantial undertaking, straining resources and taking significant blocks of employee time.

How Can Automation Help? Automation can quickly and easily locate the data you are looking for by setting a task to search parameters of your choosing. Once retrieved, the automation software will automatically generate reports in Excel (or any other formats of your choice), and send the finished report (via email or collaboration software) to appropriate staff members for analysis.

2. SMB Pain: Cloud Integration Moving data and Apps from physical servers to the cloud can streamline almost any operation, making information more readily available to employees in and out of the office. However, making this transition takes time and IT resources that some SMBs just dont have.

How Can Automation Help? The integration of processes and data is easily streamlined through automation. While some manual steps are still required, the majority of the movement from physical to virtual servers can easily be automated to cut cost and reduce hours spent.

3. SMB Pain: Continual System Upgrades and Maintenance Unruly ways of tracking which team members have what programs, and what versions of programs, on their individual device can be a huge time waster not to mention tracking the time frame of when each needs to be updated.

How Can Automation Help? Automation can help manage each physical and virtual machines update, knowing when to update each and automatically updating as instructed even after hours so as not to disrupt the workflow.

4. SMB Pain: Internal IT Communications Mission critical communications are constantly streaming in and out of business units its up to the IT department to keep things running smoothly. From managing email overloads and monitoring for spam and viruses, to governing privacy and regulating encryptions as well as setting up customer email campaigns and tracking email metrics, this job can be overwhelming for smaller IT departments.

How Can Automation Help? Automation software can automate almost any email function seamlessly and without supervision. It can direct emails to the correct mailboxes, generate reports detailing metrics, and pull data from any campaign.

5. SMB Pain: Cost of IT IT is often viewed as a cost center with a hefty presence on the company ledger. While extremely necessary from an operations standpoint, the department does not directly bring in profits, while at the same time spending money to solve internal challenges. To boil it down theyre under constant pressure to do more, with less.

How Can Automation Help? Automation software allows the IT team to efficiently monitor almost every business process and provide on-demand reporting metrics to most departments including the breadwinner sales. It also decreases overhead, working solo after hours or on weekends so staff doesnt have to.

6. SMB Pain: Regulating Ecosystem Connectivity SMBs operate using many disparate systems that generally do not work with each other. It takes time and resources to make them play well with others, requiring timely, manual work to integrate the multiple programs.

How Can Automation Help? Automation software works as the middleman to translate and bridge the gap between programs. It can integrate disparate systems such as SQL-AWS, FTP file systems, order entry accounting, and more to speed up connectivity and keep things moving.

“We are under constant pressure to simultaneously integrate sophisticated processing capabilities for our physicians and staff, while maintaining quality standards of healthcare delivery and compliance reporting, said Anthony Santos, Business Office IT Manager, Los Angeles Cardiology Associates. Automation allows us to perform efficiently under tight budgets, allowing our human resources to be fully engaged in additional actions critical to serving our patients.”

To be successful, SMBs must seek out ways to more efficiently manage operations with few resources, said Dustin Snell, founder and CTO of Network Automation. At its core, automation is all about increasing productivity without bogging down staff with additional responsibilities. The technologys goal is to streamline business processes and liberate human capital so that an organization can provide better customer service, increase productivity, and capitalize on new revenue opportunities.

AutoMate 9s interface increases productivity and control of production environments. Its easy-to-use, no-code interface allows the platform to deliver value for every type of SMB user, from non-technical personnel to the experienced IT manager.

About Network Automation

Network Automation, Inc. is the mid-market leader in automation software that streamlines and integrates business processes without expensive programming. Founded in 2004 and based in Los Angeles, the company provides business process automation solutions to more than 10,000 small, mid-market, and Global Fortune 1000 clients across 60 countries. The firm’s AutoMate and AutoMate BPA Server platform span automation development, deployment, and management with a drag-and-drop environment that substantially reduces the total cost of the automation lifecycle. Common uses include job scheduling, automated FTP/SFTP, batch processing, automated backups, scripting, automated testing, application integration, automated reporting, and more. Network Automation’s customers include NASA, IBM, Kaiser Permanente, Verizon, FedEx, and many regional, state, and federal government offices. For more information, visit http://www.networkautomation.com.

Are Your SMB Operations Leading or Lagging? Network Automation Outlines the Top 6 IT Pain Points Hindering SMB Growth

Halcyon Announces Systems Operations Suite v4.0 for IBM i

PHILADELPHIA, PA (PRWEB) May 07, 2012

Systems management software provider, Halcyon Software Inc., today announced a major release of its monitoring and automation solution for the IBM i platform Systems Operations Suite v4.0.

Halcyon Systems Operations Suite v4.0 enables organizations to continuously monitor critical processes and core applications running on the IBM i platform so that operations run without disruption and business continuity is maintained. The technology also allows System Administrators to automate all routine tasks, essential system saves and manual check lists as well as configure appropriate responses to common issues to eliminate human error and reduce IT costs.

IT staff can be notified of unexpected events or problems, including security breaches via email, cell phone, or opt to have alerts displayed on a management dashboard, the Enterprise Console, which is included in the software package. With the new release IT administrators can now access the management dashboard to remotely manage alerts through smart phones and tablets such as iPhones, iPads and Android devices by downloading a free smart app developed by Halcyon.

Other key enhancements include an extended library of rule-based templates for monitoring critical applications such as ERP and high availability solutions as well as shipped examples of best practice auditing rules for managing IBM i security. This new release also includes an automatic upgrade facility, and an import settings function so that customers can easily duplicate their Halcyon environment for back up purposes or during high availability role swaps.

John Dominic, Vice President of Sales, Halcyon Software Inc. said, We recognize that System Administrators need a quick and effective way to implement monitoring to suit their particular application environment. The expanded set of templates for monitoring ERP, business applications, high availability and security meets this requirement. Rules can be easily switched on from day one and this provides immediate value to the business. It also means that urgent issues with applications, processes or security breaches are immediately flagged up and correction processes can be automated to eliminate repetitions of the same issue. A free smart app written for smart phones and tablet devices increases efficiency so that our front-end dashboard can be remotely accessed when IT staff are not at their desk or are off site. The new automatic upgrade facility ensures that customers can seamlessly upgrade and are always using the latest version of our software.

Business Application Monitoring

A Halcyon command has been created in the software for each of the commonly used ERP applications including JD Edwards, Infor, SAP, Lawson M3 (Movex), Misys Equation and Midas Plus as well as high availability (HA) solutions. By using the appropriate Halcyon command, the software is populated with the relevant templates which enables users to automate the monitoring of their business application and HA environments running on IBM i systems. The templates can be fine-tuned and customized to suit an organizations specific environment.

Halcyon Announces Systems Operations Suite v4.0 for IBM i

Cloudworks and Ongoing Operations Launch Data Centers in Arizona and Maryland to Meet Cloud Computing Needs of Financial Services Industry

Los Angeles (PRWEB) March 15, 2011

Cloudworks (http://www.cloudworks.com), one of the first companies to provide services in the cloud, has announced the launch of two new data centers in Arizona and Maryland, through its recent partnership with Ongoing Operations, that provide cloud-based IT solutions aimed at the financial services industry. The data centers also provide expanded redundancy and disaster recovery for the companys services in all industries.

The financial services industry has approached the cloud computing revolution cautiously because of its strict regulatory and security standards and unparalleled billions of dollars in transactions, but that is now changing because of advances Cloudworks is helping drive in partnership with a leading industry provider, said Mike Eaton, CEO and founder of Cloudworks, which has been in the information technology business for 14 years and has provided services in the cloud since 2006. By meeting and exceeding this risk-averse industrys security and compliance requirements, we are able to overcome any regulatory hurdles and enable the financial services industry to capitalize on all the benefits the cloud offers.

This is the second major announcement from Cloudworks targeted at the financial services industry. The cloud computing pioneers recently partnered with Maryland-based Ongoing Operations, a leading provider of business continuity and technology solutions to credit unions, to offer virtual desktops and hosted Microsoft Exchange services to credit unions. The partnership provides credit unions a new suite of IT offerings designed to reduce total ownership costs, offer built-in back-up, and shift large capital expenditures to predictable monthly service fees.

The Arizona data center is already online, and the Maryland center will launch in the second quarter.

About Cloudworks

Cloudworks provides cloud computing services for small and mid-market business customers including virtual desktops, application hosting, and hosted infrastructure. Customers log in through a web browser to access their secure desktop, email, applications, and files. Cloudworks, which works with Macs, PCs, and mobile devices, reduces IT labor costs, eliminates costly software updates, hardware upgrades, hardware failures and improves data security. For more information, visit http://www.cloudworks.com.

About Ongoing Operations

Ongoing Operations, LLC is the leading provider of Business Continuity & Disaster Recovery Solutions to credit unions nationwide. Beyond just backing up credit unions key systems, Ongoing Operations takes a holistic approach to business continuity to ensure that all of your systems and member communication channels stay up and running no matter what. Learn more at http://www.ongoingoperations.com.

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Cloudworks and Ongoing Operations Launch Data Centers in Arizona and Maryland to Meet Cloud Computing Needs of Financial Services Industry

OB10-The Institute of Financial Operations Study Finds More Companies Expediting Collections through e-Invoicing and Early Pay Discounts

Atlanta, GA (PRWEB) May 10, 2012

The third annual Accounts Receivable (AR) Survey from OB10 (http://www.ob10.com), the e-Invoicing network, and The Institute of Financial Operations, the globally recognized authority on best practices in financial operations, finds that more companies are accelerating their collections processes through e-Invoicing and are taking discounts for early payment. The survey gauges the views of accounts receivable and credit professionals in the areas of collections, invoicing, payment processes, and the economy.

The 147 participants included AR and credit professionals, CEOs, presidents, and CFOs from small businesses to Fortune 500 companies in North America and the UK. The results indicate that e-Invoicing continues to grow as a reliable invoice submission method, as 29% of respondents use it versus 26% last year. This is also the first year that respondents use of e-Invoicing has surpassed that of EDI.

Regardless of the invoicing submission method used, 85% of respondents believe electronic invoicing expedites the collections process. Additionally, early pay discounts are growing as a cash-management option, with two-thirds indicating that they have accepted discount terms offered by their customers.

When asked about the results of their collections efforts, 50% were only somewhat satisfied, suggesting that there is an opportunity to find and implement an ideal solution or combination of solutions to improve collections. More respondents said that they were calling late-paying customers to chase payment. This method has increased in popularity over the last three years from 55% in 2010 to 61% in 2012.

While this years survey shows good growth for invoice automation, more can be done to streamline the procure-to-pay process, said Luke McKeever, CEO for OB10. Increased adoption will improve organizations satisfaction in their collection efforts and eliminate the need to call customers to chase late payments. We can then expect to see more organizations take advantage of early pay discounts.

This years AR survey shows how OB10 and The Institute of Financial Operations continue to have an acute understanding of what organizations find important in the procure-to-pay process, said Jo E. LaBorde, Executive Director of The Institute of Financial Operations. We are equipped to monitor trends and offer solutions designed to help improve their financial operations.

This years AR survey introduces the Invoice, Payment and Cash Flow (IPC) Barometer, which asks for respondents opinions on how effective they are in invoicing, customer payment efficiency, and cash-flow management and generates an overall score. Organizations will soon be able to gauge their own IPC Barometer result on the OB10 website and learn how to improve it.

To read the full 2012 OB10-Institute of Financial Operations Accounts Receivable Survey, download the white paper from the OB10 website or The Institute of Financial Operations website.

The white paper can also be accessed here:

OB10: http://bit.ly/OB10arsurvey

The Institute of Financial Operations: http://bit.ly/IFOSurvey

OB10-The Institute of Financial Operations Study Finds More Companies Expediting Collections through e-Invoicing and Early Pay Discounts

Gexa Energy Selects FIBERTOWN Data Center for DR Operations and Colocation

Houston, TX (PRWEB) April 7, 2011

FIBERTOWN, Houston colocation data center provider and Central Texas business continuity campus, announced today that Gexa Energy, Houston-based retail electric provider, has selected FIBERTOWN for disaster recovery colocation and business continuity office space. FIBERTOWN will provide high availability data center space and dedicated DR worksites with 100% uptime to support Gexa Energys goal of maintaining continuous operations.

The safe distance and easy access coupled with a guaranteed uptime SLA and carrier-neutral connectivity make our Tier IV-designed data center and technology campus in Bryan/College Station a perfect fit, said Brandon Perryman, vice president of sales and marketing for FIBERTOWN.

Gexa Energy supports its mission critical systems in-house with offsite disaster recovery. In the search for a new provider, Gexa Energy was looking to secure backup systems out of hurricane reach but within driving distance of its Houston office.

Recent events of the past couple of years, most notably Hurricane Ike, has placed a tremendous premium on effective disaster-recovery services, says Antonio Marin, Gexa Energy’s vice president of information technology.

Located 100 miles northwest of Houston, the Tier IV-designed colocation facility provides guaranteed availability, efficient use of resources and protection from disruptive events through N+1 power and cooling, layers of uninterruptable power supplies and diesel generators, and 24×7 security.

The robust telecommunications network in and around Bryan also played a role in choosing FIBERTOWN. The company wanted to maintain its current telecom contract while ensuring high performance connectivity, redundancy and security.

This agreement with FIBERTOWN secures Gexa Energy’s ongoing ability to maintain reliable back-up facilities and business continuity, allowing us to provide a seamless experience for our customers, notes Victor Howard, Gexa Energys senior director, marketing & customer care.

Business continuity office space was a key requirement for the energy provider. To ensure continuous, superior support to its end customers, Gexa Energy must maintain operations at all times. With dedicated and always-connected office space, ready to activate at a moments notice, Gexa Energy can deliver on its customer service guarantees.

ABOUT FIBERTOWN

FIBERTOWN is the premier provider of quality data center solutions, high availability colocation and business continuity/disaster recovery office space in Houston and Bryan/College Station. With a proven 100% SLA, FIBERTOWN houses the mission critical IT systems for Fortune 500 companies and smaller organizations across many industries.

The SAS 70 Type II compliant data centers and award-winning DR office space offer Gulf Coast-based companies a carrier neutral, one-stop solution for best-in-class technology and amenities to support business continuity needs. Both the North Houston data center and Bryan Tier IV-designed data center feature a pod design for maximum efficiency, fault tolerant 2N power and cooling, 24x7x365 security, and fully redundant multi-carrier Internet connectivity. Learn more at http://www.fibertown.com or call (888) 501-4368. Visit our blog, The Continuity Council, at http://www.thecontinuitycouncil.com.

ABOUT GEXA ENERGY

Gexa Energy (PUCT # 10027) is a subsidiary of NextEra Energy Resources, the largest generator of wind and solar power in North America. NextEra Energy Resources is a subsidiary of NextEra Energy. Having entered the Texas deregulated energy market in 2002, Gexa Energy has established itself as one of the leading retail electricity providers for residential and commercial users in the state.

The company operates as NextEra Energy Services in a 12-state area in the northeast and Washington D.C. where it provides service to small, midsize and large commercial customers. It also services residential customers in Delaware, Maryland, New Jersey, Pennsylvania and Washington D.C.

For more information, visit http://www.gexaenergy.com

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Gexa Energy Selects FIBERTOWN Data Center for DR Operations and Colocation

Intronis Co-Founder Neal Bradbury Named Vice President of Operations

Boston, MA (PRWEB) August 15, 2011

Intronis, the world class cloud backup and disaster recovery solution for IT service providers, announces co-founder Neal Bradbury as Vice President of Operations.

Neal was one of the co-founders of Intronis in 2003 and has been instrumental in driving the company to its leadership position in the cloud backup and recovery industry. He came to Intronis with over 15 years of experience in the IT field including networking, security, and systems management.

Throughout his tenure at Intronis, Neal has worn many hats including technical support, product management, hosting operations and information technology. In his return to the role he loves, Neal will focus on running our operations team, keeping the company at the leading edge of online storage technology. Intronis CEO Kent Plunkett commented, Neal is one of the key reasons we are a successful company. He was part of the original team that brought such an incredible solution to the IT channel. He personifies the type of MSP-centric service we aim to provide our partners.We are delighted to recognize Neal with this promotion and we look forward to his continued contributions as a widely respected member of our executive team.

About Intronis

Intronis is a cloud provider of backup and disaster recovery services for managed service providers. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the convenience of online account management, and an industry leading technical support team. http://www.intronis.com.

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Intronis Co-Founder Neal Bradbury Named Vice President of Operations

New York-Based StrikeAd Expands International Operations to Asia

New York, New York (PRWEB) August 06, 2012

StrikeAd, the worlds first mobile Demand Side Platform (DSP), today announced a major expansion into the rapidly growing Asian mobile advertising market. Carl Costa has been hired as Managing Director to lead the expansion and will be responsible for managing operations across Asia Pacific, including Australia and New Zealand, and driving awareness and brand recognition of StrikeAds dedicated mobile DSP in the region.

StrikeAd will headquarter its Asian operations from a new office in Singapore, where the company is hiring top local executives. For the past year, StrikeAd has partnered with mediba Inc., a leading Tokyo-based advertising business, to bring its platform into the Japanese market. With the establishment of its own office and operations in Asia, StrikeAd will further solidify itself as a leading mobile DSP in the region. StrikeAds Asia Pacific expansion follows the companys recent relocation of its world headquarters from London to New York.

With mobile advertising in Asia Pacific expected to reach nearly one quarter of the global spend in online advertising by 2014, we felt it was extremely important to establish a strong and independent foothold early on in the region, said StrikeAd CEO and Founder Alex Rahaman. Carls deep and valuable experience in the Asian mobile advertising market makes him a key appointment for the company. With StrikeAds rapid expansion, he will be invaluable in helping to grow the company in this new and exciting market.

Weve witnessed the massive upturn in the adoption of smartphones across Asia over the last 12-18 months and as a result, budgets for mobile are only increasing, said Mr. Costa. We are in the prime position to help educate the market in Asia Pacific on the benefits of using a mobile DSP with real-time bidding capabilities, and were building a local team ready to deliver this effectively to the market. Our DSP platform is second-to-none, and we are excited to break into this rapidly growing market.

With over a decade of experience in the mobile advertising industry, Mr. Costa brings to StrikeAd extensive knowledge and experience in the mobile market, specifically in the Asia Pacific region and other foreign markets. Prior to joining StrikeAd, he was a founding member and managing director of 24MAS, the successful mobile gaming and advertising network, where he led the development of strategic partnerships with Nokia Siemens Networks in Asia. Previously, Mr. Costa was Vice President of Sales for Europe, the Middle East and Africa for Enpocket, a global mobile media company providing integrated entertainment and mobile marketing services that was acquired by Nokia in 2007.

About StrikeAd:

Mobile advertising specialist StrikeAd has created the first dedicated mobile advertising Demand Side Platform (DSP) which allows advertisers, agencies and brands to quickly and transparently plan, optimize and deliver effective global mobile advertising campaigns. StrikeAds platform allows media buyers and planners to create dynamic campaigns across multiple Supply Side Platforms and territories, reducing time, cost and complexity while offering greater control, better data and improved ROI. This allows them to deliver and monitor the effectiveness of any number of mobile campaigns globally and in real-time. StrikeAd Fusion includes sophisticated automated optimization, tracking and analytics to give clients unparalleled insight and control over their mobile advertising campaigns. StrikeAd was founded in 2010 by digital and mobile advertising entrepreneur Alex Rahaman. Today, the company has 45 members on staff in New York, Los Angeles, Chicago, London, Hamburg, Singapore and Kiev. http://www.strikead.com/

New York-Based StrikeAd Expands International Operations to Asia

Autotask Establishes New Regional Headquarters in Australia: Sydney-Based Operations to Service Increased Regional Demand, Enhance Local Support

East Greenbush, NY and Sydney, Australia (PRWEB) April 11, 2012

Autotask Corporation, the worlds leading provider of hosted IT business management software, today announced the opening of its new Australia and New Zealand regional office based in Sydney. The new office will meet strongly increasing demand for Autotask products and services from IT systems integrators (SIs), value added resellers (VARs), managed services providers (MSPs) and other technology solutions providers in Australia and New Zealand.

Several months ago we announced our commitment to better serving and supporting our clients and prospects in Australia and New Zealand, and I am very pleased to announce the opening and staffing of our new office in Sydney, said Mark Cattini, Autotask President and CEO. From Perth to Wellington and all points between, we have enjoyed a partnership with thousands of loyal users over the years, and we know how important it is to build out our team on the ground to ensure their continued success.

Autotask is a software-as-a-service (SaaS) offering that integrates a broad range of critical business systems including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability. The software is designed and optimised for a broad range of technology solutions providers.

Because it is a cloud-based application, Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class application programming interface (API) that enables integrations with other tools technology solutions providers commonly rely on to run their businesses, including remote monitoring and management, backup and disaster recovery, product quoting, email hosting, billing applications and more.

According to Adam Ross, Autotasks Regional Sales Director for Australia, sales of the companys software have increased dramatically since he began heading up regional efforts in November last year.

We believe we are the only company of our type with a physical presence in the region, and establishing this regional office allows us to work much more closely with our partners and get a much better understanding of the business conditions affecting their operations, their service delivery and their customers demands, said Ross. Working directly with our partners makes it easier for us to identify solutions to help them overcome the day-to-day management challenges they face, so they can focus on better serving their clients and growing their businesses.

Autotask software is currently used by thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) in 54 countries, and the company recently launched new editions in multiple languages, including German, Spanish, French, Italian, Chinese and Japanese.

Parties interested in learning more about Autotask or in scheduling an online demonstration of Autotask software are encouraged to email the company at sales(at)autotask(dot)com or to call +61 (02) 8103 4001.

Autotasks Sydney offices are located at 89-97 Jones Street, Ultimo, NSW 2007.

About Autotask Corporation

Autotask Corporation provides the world’s leading hosted IT business management software to streamline and optimise business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.

For more information about Autotask Corporation and products, please visit http://www.autotask.com or call + 1-518-720-3500 or +61 (0) 2 8103 4001.

Autotask Establishes New Regional Headquarters in Australia: Sydney-Based Operations to Service Increased Regional Demand, Enhance Local Support

Ongoing Operations Comes Up with a New Scheme for Disaster Recovery

(PRWEB) April 25, 2012

Ongoing Operations has come up with a new scheme for Disaster Recovery. The evolution of Disaster Recovery is taking place rapidly. With more and more business pouring into Cloud Solutions, Disaster Recovery is becoming the sole responsibility of the service provider.

Data Vaulting is the process of sending data off-site where it can be protected from hardware failures, theft, and other threats. Web backup services are being provided that will compress, encrypt, and periodically transmit a customers data to a remote vault. Data Vaulting services provide a secure, online backup service that transports data to a fortified data center. Ongoing Operations feature sophisticated data compression technologies and a secure offsite subsystem thats replicated to a backup storage system. Ongoing Operations provides the fastest and easiest continuous backup and Disaster Recovery software, complete all-in-one Data Vaulting and Disaster Recovery solution.

Harry Jacobson, CEO, Pinnacle Federal Credit Union says, Ongoing Operations is a partner we can rely on to keep our credit union up and running in the event of a disaster. As a CUSO, they understand our needs and go the extra mile to deliver the best business continuity solutions. At Ongoing Operations, high security Data Vaulting can be deployed throughout your organization. This is an economical, fully inclusive service that is scalable along with the needs of a company.

About the company

Ongoing Operations was formed in 2005 as a business continuity CUSO by a group of credit unions looking for better Disaster Recovery solutions. The Ongoing Operations Cloudworks solutions feature built-in backup and fully redundant infrastructure. They have developed a complete range of solutions including: a hands-on professional team to conduct the initial business impact analysis (BIA) and on-going plan development, the Web based CU Recover platform, the latest in offsite data backup and recovery solutions, connectivity to critical third parties, as well as a dedicated workspace.

Related Disaster Recovery And Backup Services Press Releases

Ongoing Operations Comes Up with a New Scheme for Disaster Recovery

Ongoing Operations Announces Efficient, Best-in-Class Disaster Recovery Solutions

Hagerstown, MD (PRWEB) May 28, 2012

Ongoing Operations offers some of the best and most efficient disaster recovery solutions to its esteemed clientele. Their experienced team of certified disaster recovery planners has helped hundreds of credit union professionals develop, test, and enhance their business continuity programs through their unique CU Recover software platform and methodology. Ongoing Operations focuses on making business continuity planning an organization-wide initiative and processbringing people, processes, and technologies together.

All businesses should have a good disaster recovery plan. Disaster recovery planning involves planning for the possibility of an event that causes the loss or destruction of data. There are many different types of disasters that a recovery plan needs to cover. The plan should have steps to handle everything from natural disasters to simple data loss after a disaster has occurred. Ongoing Operations is aware of the challenges business owners face in dedicating the time to disaster recovery plan development, and because of that they provide the best disaster recovery planning service to their customers.

Ongoing Operations also provides server backup solutions. Server backup solutions refer to the services provided to computer administrators for backup and storage of data and computer files. Server backup solutions automatically perform backup procedures for critical information and can be used to store certain supportive applications so that it is easy to recover the information. Ongoing Operations also provides templates that can be customized for pandemic plans, crisis management, and other frequently requested documents. Some of the other services they provide are: Departmental Recovery Plans, Key Contact Development, CU Recover Website, Maintenance and Monitoring.

Ongoing Operations was formed in 2005 by a group of credit unions in the Washington, DC metropolitan area looking for better business continuity and credit union disaster recovery solutions. The CUSO has grown from serving a handful of local organizations to over 300 clients nationwide. As disaster recovery and business continuity have evolved, so have their solutions. Over the years they have developed a complete range of solutions including a hands-on professional services team to conduct the initial business impact analysis (BIA,) ongoing plan development, the web-based CU Recover platform, the latest in offsite data backup and recovery solutions, connectivity to critical third parties, data center space, and a dedicated workspace. To learn more visit http://ongoingoperations.com/

Related Disaster Recovery And Backup Services Press Releases

Ongoing Operations Announces Efficient, Best-in-Class Disaster Recovery Solutions

Ongoing Operations Expands Its Services by Providing Application Hosting Services

(PRWEB) July 31, 2012

Ongoing Operations, a leading provider of disaster recovery and business continuity services to over 300 clients nationwide, has recently announced the availability of application hosting services. People will be able to virtually run any application they need in order for their company to be productive. In addition, they will also be able to achieve greater scalability, flexibility, and cost-efficiency compared to internal hosting and management.

Utilizing Ongoing Operations unique Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS) model developed specifically for credit unions, a client will be able to operate and consume applications that are hosted online, lowering the costs and paying only for what they use. People will also be able to benefit from seamless and painless upgrades in functionality, integration with their existing data and systems, and of course Ongoing Operations secure, redundant architecture.

Amongst their other services, Ongoing Operations also provides server backup solutions, which computer users can utilize for the backup and storage of any computer files. At present, many small and big organizations are taking up server backup solutions from Ongoing Operations in order to keep their valuable data safe and secure.

About The Company

Ongoing Operations was formed in 2005 by a group of credit unions in the Washington, DC metropolitan area looking for better business continuity and credit union disaster recovery solutions. The CUSO has grown from serving a handful of local organizations to over 300 clients nationwide. As disaster recovery and business continuity have evolved, so have their solutions. Over the years they have developed a complete range of solutions including a hands-on professional services team to conduct the initial business impact analysis (BIA,) ongoing plan development, the web-based CU Recover platform, the latest in offsite data backup and recovery solutions, connectivity to critical third parties, data center space, and a dedicated workspace. To learn more visit ongoingoperations.com.

Ongoing Operations Expands Its Services by Providing Application Hosting Services

Wharfedale Announces Successful SAP Landscape Migration for a Major Pharmaceutical Company to Gain Greater Flexibility and Efficiency in Managing Business Operations

Princeton, NJ (PRWEB) October 02, 2012

Wharfedale Technologies Inc. is a leading SAP infrastructure consulting services and SAP Cloud Computing firm. For over a decade, Wharfedale has been providing SAP infrastructure solutions, which includes the SAP Disaster Recovery, to a wide array of customers and vertical industries for 65 of the Fortune 100 companies. Wharfedales highly focused SAP infrastructure expertise extends into High Availability, Virtualization, Backup & Recovery, Landscape Optimizations and Managed Services. Wharfedales portfolio of innovative solutions delivered optimal systems performance, minimal downtime for the Pharmaceutical Manufacturing customer while maximizing their capital investment.

The customers landscapes consisted of SAP ERP 6.0, BI 7.0 and SCM Livecache components running on IBM AIX. The customer was exploring the viability of migrating and consolidating their new SAP landscape to Virtual Computing Environment (VCE) utilizing VBlock solution based on EMC, CISCO and VMware technologies in a Linux/Oracle 11G RAC Grid environment.

Wharfedale performed Advanced SAP Landscape sizing for the customers VBlock environment based on the SAP application performance requirements. A virtual environment was then built using this design with Linux operating system, and Oracle 11G as database in a VMWare ESX 5.0 hypervisor environment on a VBlock. Wharfedale executed mock migrations from IBM AIX platform to Linux platform using SAP heterogeneous system copy procedures and industry best practices for migration. The actual production cutover was performed over the course of a weekend onto the new virtual platform for the ERP, BI and SCM Livecache components. The customer fully expects their VBlock to deliver robust performance needed for their business critical applications. Wharfedale was also involved in the Unicode conversion for ERP 6.0 and BI 7.0 components.

Apart from creating the SAP infrastructure and optimizing it for the SAP application, migration of server and storage platforms, tuning the SAP database, and improving their backup and recovery methodologies were some of the other services offered by Wharfedale Technologies to its pharmaceutical manufacturing customer. The project brought about an overall cost savings of around 35% and performance improvement by almost 60%.

About Wharfedale Technologies Inc.

Wharfedale Technologies Inc. (WFT Cloud) is a leading technology consulting firm specializing in SAP infrastructure integrations and services, as well as Private | Public | Hybrid Cloud solutions. As an SAP Certified provider of cloud services, Wharfedale offers SAP solutions around – high availability, disaster recovery, advanced sizing for virtualization, Basis administration & operations, backup & recovery Integration, systems refresh automation and landscape optimization.

SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries.

Wharfedale Announces Successful SAP Landscape Migration for a Major Pharmaceutical Company to Gain Greater Flexibility and Efficiency in Managing Business Operations

Asterino & Associates Moves Medical Billing Software to the ClearDATA Cloud to Ensure Data Protection and Streamline Operations

Phoenix, AZ (PRWEB) October 15, 2012

ClearDATA Networks, Inc., the leading healthcare cloud computing platform and service provider, today announced that Asterino & Associates, Inc (A&A),a leading provider of medical billing and practice management services located in Scottsdale, AZ, has moved its on-premise data center including; medical billing software, MS Office Suite, SQL Server, and MS Exchange servers to the ClearDATA Healthcare Cloud Platform. After careful analysis, A&A determined that moving its software applications to the cloud would provide greater data security, increase redundancy and streamline operations by allowing its staff to focus on delivering excellence within its medical billing and collections business and state of the art security and efficiency capability.

A&A provides medical billing and collection services to physicians and healthcare systems across the United States. By hosting its applications and servers with ClearDATA, A&A is able to provide a high performance, reliable, billing services to clients regardless of their location. Cloud hosting also enables them to cost effectively scale its business by adding virtual servers and storage as needed, instead of having to purchase and maintain additional capacity

Moving our applications and infrastructure to the ClearDATA cloud allows us to focus more on our core competency rather than maintaining our datacenter, said Christopher J. Asterino, Chairman & CEO of Asterino & Associates. It is important to achieve Best Practice in all aspects of our business. This relationship achieves our objective with regards to data security, redundancy and business continuity. With leadership provided by our Advisory Board, we thoroughly researched our clients data needs and went with ClearDATA because of its exclusive healthcare focus and HIPAA expertise.

About Asterino & Associates, Inc

Since 1987 Asterino and Associates, Inc. has been providing medical billing and medical practice management services to both hospital-based and community-based physician groups across the United States. Asterino and Associates, Inc.’s dedicated team of over 75 healthcare professionals are devoted to assisting medical practices meet their business objectives with revenue cycle management inclusive of medical coding, billing and collections and practice management consulting services. For more information, visit: [http://www.asterinoandassociates.com/index.html.

About ClearDATA Networks, Inc.

ClearDATA Networks, Inc. is the market leader for cloud computing and information security services for healthcare providers, software vendors and VARs, and 100% dedicated to the healthcare field. ClearDATAs services enable providers to fully automate and securely manage healthcare medical records, applications, IT infrastructure and digital storage. The company provides HITECH HIPAA-compliant cloud and hosting infrastructure and managed cloud services, offsite backup and disaster recovery, medical image archiving, healthcare information security and world-class support. The company also offers HIPAA Security Risk and Remediation services to hospitals and providers in order to ensure that they meet the rigorous standards of HIPAA security required for protected health information to demonstrate Meaningful Use and to ensure a highly secure environment prior to enabling a HealthDATA Cloud platform installation. For more information, call 602-635-4000, email: sales(at)cleardata(dot)net or visit: [http://www.cleardata.net.

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Asterino & Associates Moves Medical Billing Software to the ClearDATA Cloud to Ensure Data Protection and Streamline Operations

(PRWEB) November 30, 2012 Ongoing Operations, providing cloud hosting services, continues to support clients after Hurricane Sandy. A number of our staff, clients, and communities we serve have been hit hard by Hurricane Sandy, said President and CEO of Ongoing Operations, Kirk Drake. We would like to express our support for those affected. At this time, OGO has had multiple client disaster declarations and we expect Wednesday to be a busy day as the East Coast tries to return to normal. Ongoing Operations continues to have extraordinary efforts by their staff, clients, and community to continue to provide services to members including additional facility staffing and monitoring (including an OGO Team member spending a night at the facility during the Hurricane), additional monitoring and support of potentially impacted clients and activation of CMNS systems for various clients. The support teams and BCP teams continue to stand in preparation for any additional outages, throughout the winter season. Should a client need additional disaster recovery solutions during this time, do not hesitate to email Ongoing Operations at support.ongoingoperations.com. Businesses and families are still affected, weeks after the destruction of Hurricane Sandy. About the Company: Ongoing Operations was formed in 2005 by a group of credit unions in the Washington, DC metropolitan area looking for better business continuity and credit union disaster recovery solutions. The CUSO has grown from serving a handful of local organizations to over 300 clients nationwide. As disaster recovery and business continuity have evolved, so have their solutions. Over the years they have developed a complete range of solutions including a hands-on professional services team to conduct the initial business impact analysis (BIA,) ongoing plan development, the web-based CU Recover platform, the latest in offsite data backup and recovery solutions, connectivity to critical third parties, data center space, and a dedicated workspace. For more information on server backup solutions, visit http://ongoingoperations.com/. Related Disaster Recovery And Backup Services Press Releases Ongoing Operations Continues To Support Clients After Hurricane Sandy

(PRWEB) November 30, 2012

Ongoing Operations, providing cloud hosting services, continues to support clients after Hurricane Sandy. A number of our staff, clients, and communities we serve have been hit hard by Hurricane Sandy, said President and CEO of Ongoing Operations, Kirk Drake. We would like to express our support for those affected. At this time, OGO has had multiple client disaster declarations and we expect Wednesday to be a busy day as the East Coast tries to return to normal.

Ongoing Operations continues to have extraordinary efforts by their staff, clients, and community to continue to provide services to members including additional facility staffing and monitoring (including an OGO Team member spending a night at the facility during the Hurricane), additional monitoring and support of potentially impacted clients and activation of CMNS systems for various clients. The support teams and BCP teams continue to stand in preparation for any additional outages, throughout the winter season.

Should a client need additional disaster recovery solutions during this time, do not hesitate to email Ongoing Operations at support.ongoingoperations.com. Businesses and families are still affected, weeks after the destruction of Hurricane Sandy.

About the Company:

Ongoing Operations was formed in 2005 by a group of credit unions in the Washington, DC metropolitan area looking for better business continuity and credit union disaster recovery solutions. The CUSO has grown from serving a handful of local organizations to over 300 clients nationwide. As disaster recovery and business continuity have evolved, so have their solutions. Over the years they have developed a complete range of solutions including a hands-on professional services team to conduct the initial business impact analysis (BIA,) ongoing plan development, the web-based CU Recover platform, the latest in offsite data backup and recovery solutions, connectivity to critical third parties, data center space, and a dedicated workspace.

For more information on server backup solutions, visit http://ongoingoperations.com/.

Related Disaster Recovery And Backup Services Press Releases

Ongoing Operations Continues To Support Clients After Hurricane Sandy

Toronto, Ontario (PRWEB) December 12, 2012 The Goal Getters (“TGG”), Canada’s largest Oracle Hyperion Service Provider, is pleased to announce the appointment of Mr. Mark Ramalho as Manager of Managed Service Operations (EPM MSO). Mark is a Certified Management Accountant with hands-on experience delivering Oracle Hyperion solutions to private and public sector clients covering Hyperion Financial Management (HFM), Hyperion Planning, Essbase, and OBIEE. Before joining TGG, Mark played an instrumental role in building the HFM practice area for another Oracle Partner and focused on delivering EPM solutions in the oil and gas and financial services sector. “We are excited to have Mark join our rapidly growing MSO Team,” notes Peter Sidgwick, President of TGG, “and we look forward to his contributions as we continue to expand our services across Canada and into the U.S.” About EPM Managed Service Operations (EPM MSO) TGG’s EPM MSO provides end-to-end care for an organization’s Oracle Hyperion Enterprise Performance Management (EPM) solution from end-user support, stability and performance tuning, managing back-up / restorations, infrastructure maintenance, training, disaster recovery testing, to hosting. Key Benefits / Highlights of TGGs EPM MSO: Solves Attrition Risk: Many organizations go through a new Hyperion Administrator every 3.5 years loss of knowledge and disruptions to the business are costly. Under our MSO program, this problem goes away. Scale to your needs: As your business changes, your Hyperion needs can change. Under our MSO program, you can add resources in 0.25 FTE (full-time equivalent) increments. In contrast, you cannot hire 0.25 of a person. Offers flexibility: Control the hours of support coverage you need (e.g., 7am to 11pm during month end, etc.). Tailor your program from our wide range of Hyperion services (e.g., support, project management, troubleshooting, maintenance, etc.) Provides Deep Hyperion Expertise: Always growing, always current. Our people are constantly helping many organizations different sizes, different industries, different challenges. The more they see, the more they can help. Hyperion Enterprise (HE) Hyperion Financial Management (HFM) Financial Data Quality Management (FDM) Hyperion Planning (HP) Hyperion Essbase Hyperion Disclosure Management (DiscMan) Hyperion Financial Close Management (FCM) Infrastructure Optimization (e.g., high availability, virtualization, performance tuning, disaster recovery, etc.) Etc. Quicker access to Oracle Expertise: We have long standing relationships with and access to key technical experts from within Oracle that can help expedite the resolution of issues when required. Value For Money: Why hire Hyperion System Administrator(s) when you can get so much more for about the same cost? About The Goal Getters (TGG) Since 1991, TGG has helped organizations across North America maximize value from their Oracle Hyperion Enterprise Performance Management (EPM) solutions. We are an Oracle Gold Partner that has consistently delivered quality business solutions from streamlining end-to-end financial reporting, designing executive level analytics, to simplifying planning and budgeting cycles. For more information, please visit http://www.goalgetters.com or contact: Alex C Leung, CPA, CA Business Director Tel: 647-930-1767 Fax: 647-930-1797 Email: alex(at)goalgetters.com TGG continues to expand its Managed Service Operations for Oracle Hyperion Enterprise Performance Management Suite

Toronto, Ontario (PRWEB) December 12, 2012

The Goal Getters (“TGG”), Canada’s largest Oracle Hyperion Service Provider, is pleased to announce the appointment of Mr. Mark Ramalho as Manager of Managed Service Operations (EPM MSO).

Mark is a Certified Management Accountant with hands-on experience delivering Oracle Hyperion solutions to private and public sector clients covering Hyperion Financial Management (HFM), Hyperion Planning, Essbase, and OBIEE. Before joining TGG, Mark played an instrumental role in building the HFM practice area for another Oracle Partner and focused on delivering EPM solutions in the oil and gas and financial services sector.

“We are excited to have Mark join our rapidly growing MSO Team,” notes Peter Sidgwick, President of TGG, “and we look forward to his contributions as we continue to expand our services across Canada and into the U.S.”

About EPM Managed Service Operations (EPM MSO)

TGG’s EPM MSO provides end-to-end care for an organization’s Oracle Hyperion Enterprise Performance Management (EPM) solution from end-user support, stability and performance tuning, managing back-up / restorations, infrastructure maintenance, training, disaster recovery testing, to hosting.

Key Benefits / Highlights of TGGs EPM MSO:

Solves Attrition Risk: Many organizations go through a new Hyperion Administrator every 3.5 years loss of knowledge and disruptions to the business are costly. Under our MSO program, this problem goes away.

Scale to your needs: As your business changes, your Hyperion needs can change. Under our MSO program, you can add resources in 0.25 FTE (full-time equivalent) increments. In contrast, you cannot hire 0.25 of a person.

Offers flexibility: Control the hours of support coverage you need (e.g., 7am to 11pm during month end, etc.). Tailor your program from our wide range of Hyperion services (e.g., support, project management, troubleshooting, maintenance, etc.)

Provides Deep Hyperion Expertise: Always growing, always current. Our people are constantly helping many organizations different sizes, different industries, different challenges. The more they see, the more they can help.

Hyperion Enterprise (HE)
Hyperion Financial Management (HFM)
Financial Data Quality Management (FDM)
Hyperion Planning (HP)
Hyperion Essbase
Hyperion Disclosure Management (DiscMan)
Hyperion Financial Close Management (FCM)
Infrastructure Optimization (e.g., high availability, virtualization, performance tuning, disaster recovery, etc.)
Etc.

Quicker access to Oracle Expertise: We have long standing relationships with and access to key technical experts from within Oracle that can help expedite the resolution of issues when required.

Value For Money: Why hire Hyperion System Administrator(s) when you can get so much more for about the same cost?

About The Goal Getters (TGG)

Since 1991, TGG has helped organizations across North America maximize value from their Oracle Hyperion Enterprise Performance Management (EPM) solutions. We are an Oracle Gold Partner that has consistently delivered quality business solutions from streamlining end-to-end financial reporting, designing executive level analytics, to simplifying planning and budgeting cycles.

For more information, please visit http://www.goalgetters.com or contact:

Alex C Leung, CPA, CA

Business Director

Tel: 647-930-1767

Fax: 647-930-1797

Email: alex(at)goalgetters.com

TGG continues to expand its Managed Service Operations for Oracle Hyperion Enterprise Performance Management Suite

Ongoing Operations Adds Collaboration Suite to Its Cloudworks Solutions

(PRWEB) December 20, 2012

Communication in the work place is essential to achieving goals. With all of the ways that people communicate these days; it would be a lot easier if those means of communication could be linked together. Ongoing Operations has now added Cloudworks Solutions to its Ads Collaboration Suite.

Their unique Collaboration Suite allows its users to communicate how they want by integrating all channels into one safe platform to help the users improve communication, boost productivity, and drive performance using a cloud hosting service. With this people will be able to:

*Share work with others in a moments notice

*Use a secure messaging, conference calls, video conferencing, desktop &file sharing, plus call center functionality all integrated in one platform

*Replace webex, gotomeeting, free conference call, etc. with one seamless integrated solution

*Connect with internal and external contacts through multiple channels instantly

*Meet on the go anytime anywhere with key business partners, members, board, employees, or colleagues

*Be accessible to work team anytime, anywhere

The Collaboration Suite is a seamless integration with windows virtual desktop hosting of Microsoft Exchange, hosted Microsoft Sharepoint, hosted Microsoft Lync, and hosted VOIP. It is delivered through the Ongoing Operations Cloudworks Community Cloud meaning that it has met the following standards:

*Credit union compliant security

*Redundant- running out of multiple data centers

*Self-service portal driven flexibility

*Scalable

*Fast

*Accompanies with nice people who want to help

All someone needs to make it work is a computer or either an Iphone, PCs, Driod, ipads, ect., with internet connectivity. It will take about 20 min to set up along with the people who are desired to collaborate with. The Collaboration Suite is what everyone has been waiting for to help with their ever growing communication avenues.

About Ongoing Operations:

Ongoing Operations was formed in 2005 as a business continuity CUSO by a group of credit unions looking for better disaster recovery solutions. They have grown from serving a handful of local organizations to over 300 clients nationwide, due to the growing complexities of disaster recovery planning.

Their Data Vaulting service will protect from hardware failures, theft, and other threats. Their company provides Web backup services that will compress, encrypt, and periodically transmit a customers data to a remote vault. In most cases, the vaults will feature auxiliary power supplies, powerful computers, and manned security. Also referred to as a remote backup service (RBS), this is the premier service of server backup solutions.

As credit union disaster recovery & business continuity have evolved, so have their solutions. Beyond traditional solutions such as business continuity planning, data vaulting, and their business continuity appliance, they have added cloud solutions to become both a business continuity and cloud CUSO.

For more information visit http://ongoingoperations.com/

Related Disaster Recovery And Backup Services Press Releases

Ongoing Operations Adds Collaboration Suite to Its Cloudworks Solutions