Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

East Hartford, CT (PRWEB) November 02, 2011

As of 11:11 am on November 1st, 94% of CL&P customers in East Hartford, Connecticut, were still without power following snow storm Alfred. But at corporate headquarters for Total Communications, Incorporated, a New England leader in business communications and IT services, the facility, network, and employees have been running without interruption. Thanks to a 150 KW hard wired electrical generator with a 900 gallon fuel tank, the building is fully powered, so Totals customer service staff, technicians and network engineers are able to respond to customer calls. They are also able to assist in re-setting equipment and restoring network settings from their sophisticated Network Operations/Monitoring center.

For customers who provide essential services, such as medical practices, their ability to continue operating is critical. By remaining in continual operation ourselves, we are able to help our customers maintain their communications, according to Richard Lennon, CEO and President of Total Communications. Our Carrier Services Group can assist with re-pointing existing carrier services to other locations with service, allowing businesses and organizations to resume making and receiving calls, he says.

Since Monday, the volume of calls customer service representatives field has doubled. Joe Gay, Vice President of Operations, says that other than the increase in volume, its business as usual at Total Communications. He does expect a further increase in calls as power is gradually restored throughout Connecticut, but notes that Total Communications is prepared.

Besides the electrical generator, Total is equipped for business continuity with redundant network operating centers and a voice-over-IP communication system that allows workers to be easily relocated from satellite offices without power to the corporate office. Since Total offers Business Continuity / Disaster Recovery Planning as a service to customers, their own disaster recovery plan is built on IT industry best practices. The company offers an innovative backup solution, Total 360, a hybrid onsite/offsite approach that gives customers the ultimate in data security and availability.

We understand 70% of businesses that suffer a serious data loss are out of business within two years, comments Mr. Lennon. We are urging our customers who have not already implemented a business continuity / disaster recovery plan to make this a priority once their power is restored and their business is up and running again, he says.

In the meantime, Total Communications staff is ready to assist customers remotely and on-site, if needed. Total customers who want help re-setting their communication systems can call 800.300.0824 (select Option 1) to be connected with Telephone System/Data Network Group. Customers who need to re-establish telephone service from their carrier can call Totals Carrier Services group at 800.300.0824 (select Option 4). Customers can also request service online at http://www.totalcomm.com/total/service.html or by e-mailing service(at)totalcomm(dot)com.

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Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

Total Escrow Solutions expands out to Website Backup Solutions

manchester, uk (PRWEB UK) 20 June 2012

Total Escrow Solutions, a leading software escrow provider, has successfully added a new brand to their ever expanding business portfolio. The new brand, MirrorWeb, will expand upon their current digital security services by offering the ultimate website backup solution.

David Clee, Managing Director of the Total Escrow Solutions Group, noted: website failure is a growing issue. The issue itself can be accredited to a number of issues including; failure of web supplier, hacking, hosting company problems and hardware failure. However, the most concerning problem is the hacking of websites. It seems to be happening more frequently and its affecting businesses of all sizes. A recent report concluded that one website is being hacked every 5 seconds.

If a website goes down then it could have a massive impact on a business both short-term and long-term. We fully understand this problem so we have created a product and service to tackle this issue head on. Its important that all businesses ensure that theyre websites are accessible at all times. Our goal with MirrorWeb is to make the cost of our website backup solution services relatively low so that the services can be affordable to businesses of all sizes.

The company offers an end-to-end website backup and disaster recovery service so that the repercussions of a website going down are minimised. The company will monitor the uptime and downtime performance of a website. In the event that a website goes down, MirrorWeb will redirect traffic to a mirrored website hosted on a separate server in a different geographical location.

MirrorWeb have data centres located in Tokyo, London and Atlanta so that cyber attacks on a geographical basis can be isolated. Website downtime is costly to businesses and the overall economic system. MirrorWeb reduces the cost of website being down as their services ensure that a website is live at all times.

An early adopter of MirrorWebs brand new services is RBS Enterprises. Russell Bowers (Director at RBS Enterprises) explained: with our reliance on the World Wide Web to present our products on the international stage. Our website is an essential part of our business and we use MirrorWeb to ensure that we are always live and online.

Total Escrow Solutions (TES), a certified ISO 9001:2008 company, have been specialising in the protection of corporate software systems for a number of years and was recently selected as a G-Cloud Software Escrow supplier. Undoubtedly, the new brand MirrorWeb will further cement TESs position within the digital security market.

Total Escrow Solutions expands out to Website Backup Solutions

Amazon Web Services - Total Corporate Solutions Among the First to Gain Public Designation as a Consulting Partner

Torrance, CA (PRWEB) October 07, 2012

Total Corporate Solutions, has recently launched a new initiative aimed at increasing our customers knowledge and potential utilization of cloud services. Part of that initiative is to partner with leading cloud providers such as Amazon Web Services.

As a new consulting partner of Amazon Web Service (AWS), Total Corporate Solutions provides cloud consulting, migration, backup and disaster recovery services, and infrastructure development and management over AWS. Total Corporate Solutions already began to specialize in the Aerospace and Healthcare industries, and is quickly expanding into many other verticals.

Many companies are already utilizing the low-cost, secure, and efficient means to deliver their computing power giving them an edge on their competition. Please contact Total Corporate Solutions today to learn more about cloud computing, and if it could be a fit for your company.

About Total Corporate Solutions

Total Corporate Solutions is a Minority Owned Business who serves businesses throughout Los Angeles and the surrounding areas. Total Corporate Solutions is based in Torrance, CA.

Total Corporate Solutions maintains an experienced staff of professional salesman and technicians, each capable of executing customer project needs from concept to completion. Total Corporate Solutions’ experience and training allows management to identify the most cost effective route to meet project completion, on schedule and within budget. Our goal is to provide adequate Solutions in the most cost-effective manner through the application of experience, knowledge, innovation and technology. http://hipaa.totalcorporatesolutions.com/cloud-consulting-partner/

About Amazon Web Services

In 2006, Amazon Web Services (AWS) began offering IT infrastructure services to businesses in the form of web services — now commonly known as cloud computing. One of the key benefits of cloud computing is the opportunity to replace up-front capital infrastructure expenses with low variable costs that scale with your business. With the Cloud, businesses no longer need to plan for and procure servers and other IT infrastructure weeks or months in advance. Instead, they can instantly spin up hundreds or thousands of servers in minutes and deliver results faster.

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Amazon Web Services has data center locations in the U.S., Europe, Brazil, Singapore, and Japan. http://aws.amazon.com

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