CENX Announces New Ethernet Backhaul Management Services Available Globally - Now Serving Multiple National Carriers

New Orleans, LA. (PRWEB) May 07, 2012

Herb Hribar, Chief Executive Officer of Carrier Ethernet industry leader CENX, announced today at the CTIA industry show the availability of a new set of innovative services designed to efficiently provision and manage Ethernet Backhaul Services for any Mobile Operator or Carrier using, deploying or planning on including Ethernet in their network.

CENXs new services offer a highly efficient, turnkey platform for provisioning, installing, and managing all Ethernet Backhaul Services from over 400 local access providers across the globe. CENX has developed a robust management system, database and automated infrastructure that provide complete visibility to all pending orders and live Ethernet circuits through every step of the provisioning and installation process, plus real-time simplified visibility to network performance data and trouble tickets on every active Ethernet circuit. The CENX platform overlays the Mobile Operator or Carriers existing tools and consolidates information into a single interface greatly simplifying most manual processes in place today and reduces operating costs for Ethernet access circuits, while improving service resolution efficiency and service quality.

We are excited to offer our industry-leading Ethernet knowledge and expertise that dramatically helps increase efficiencies and reduce the costs associated with procuring and managing critical Ethernet Backhaul circuits within their networks, said Mr. Hribar. CENX has some of the most knowledgeable Ethernet experts in the industry, and we have used this expertise to develop a platform that delivers tremendous value to Mobile Operators and Carriers around the world.

CENXs Ethernet Backhaul Management Services provides a simplified, automated user interface/dashboard which allows consolidation of visibility and tracking of Ethernet circuit activity and network performance data. The platform is completely secure and offers simple point and click navigation to access as much detail as desired, plus the ability to produce customized reports on specific circuits. Customer support is also available 24×7 through CENXs state-of-the-art Network Operations Control Center (NOCC). The platform is completely compatible with current carrier tools and systems.

Mr. Hribar will be presenting this week on a CTIA panel discussion May 9th from 2:45pm-3:45 EST. He is also available to meet with industry analysts and for media interviews through May 10th at the convention.

About CENX

CENX, Inc., provides interconnect services for the new generation of Ethernet-based backhaul networks. Awarded by multiple leading publications for its innovation, CENX’s Ethernet Backhaul Management Service aggregates and translates different Ethernet backhaul services from multiple access providers to all cell sites in a given market. CENX provides a normalized Carrier Ethernet handoff to a given wireless provider enabling ubiquitous 4G-LTE Ethernet backhaul coverage to all cell sites in that market. CENX manages the entire circuit life cycle, yielding better quality of service, reduced CapEx and a level of monitoring of Ethernet Backhaul service traffic that has not been feasible previously. CENX’s investors include its management and a number of leading firms, including DCM (whose co-founder, Dixon Doll, is the Chairman of the CENX Board of Directors), Highland Capital Partners and Mesirow Financial. Through its work in the MEF (Metro Ethernet Forum) and in the industry, the CENX management team has played a critical role in the definition of standards and the development of the Carrier Ethernet market over the past ten years.

For more information please contact CENX at info(at)cenx(dot)com, or visit http://www.cenx.com


Media Contact

Greg Crosby

The NextGen Marketing Group

greg.crosby(at)nextgenmktg(dot)com

+1 (319) 621-2424

CENX Announces New Ethernet Backhaul Management Services Available Globally - Now Serving Multiple National Carriers

Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

East Hartford, CT (PRWEB) November 02, 2011

As of 11:11 am on November 1st, 94% of CL&P customers in East Hartford, Connecticut, were still without power following snow storm Alfred. But at corporate headquarters for Total Communications, Incorporated, a New England leader in business communications and IT services, the facility, network, and employees have been running without interruption. Thanks to a 150 KW hard wired electrical generator with a 900 gallon fuel tank, the building is fully powered, so Totals customer service staff, technicians and network engineers are able to respond to customer calls. They are also able to assist in re-setting equipment and restoring network settings from their sophisticated Network Operations/Monitoring center.

For customers who provide essential services, such as medical practices, their ability to continue operating is critical. By remaining in continual operation ourselves, we are able to help our customers maintain their communications, according to Richard Lennon, CEO and President of Total Communications. Our Carrier Services Group can assist with re-pointing existing carrier services to other locations with service, allowing businesses and organizations to resume making and receiving calls, he says.

Since Monday, the volume of calls customer service representatives field has doubled. Joe Gay, Vice President of Operations, says that other than the increase in volume, its business as usual at Total Communications. He does expect a further increase in calls as power is gradually restored throughout Connecticut, but notes that Total Communications is prepared.

Besides the electrical generator, Total is equipped for business continuity with redundant network operating centers and a voice-over-IP communication system that allows workers to be easily relocated from satellite offices without power to the corporate office. Since Total offers Business Continuity / Disaster Recovery Planning as a service to customers, their own disaster recovery plan is built on IT industry best practices. The company offers an innovative backup solution, Total 360, a hybrid onsite/offsite approach that gives customers the ultimate in data security and availability.

We understand 70% of businesses that suffer a serious data loss are out of business within two years, comments Mr. Lennon. We are urging our customers who have not already implemented a business continuity / disaster recovery plan to make this a priority once their power is restored and their business is up and running again, he says.

In the meantime, Total Communications staff is ready to assist customers remotely and on-site, if needed. Total customers who want help re-setting their communication systems can call 800.300.0824 (select Option 1) to be connected with Telephone System/Data Network Group. Customers who need to re-establish telephone service from their carrier can call Totals Carrier Services group at 800.300.0824 (select Option 4). Customers can also request service online at http://www.totalcomm.com/total/service.html or by e-mailing service(at)totalcomm(dot)com.

###

Related Disaster Recovery And Backup Services Press Releases

Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut