CAPS and eGlobal Insight Form Partnership Delivering Advanced Failover and Notification Communications System

Shelton, CT and Smyrna, GA (PRWEB) November 12, 2009

Computer Alternative Processing Sites (CAPS), Inc. and eGlobal Insight, Inc. today announced a partnership to offer the market’s fastest highly advanced failover and notification communication telecom system to SMB and enterprise clients. The system includes complete modular and multi-functional voice and data capabilities, which solve a myriad of business, disaster recovery, business continuity, emergency management and compliance needs. The feature-rich system fits within any industry sector, such as institutional and private health care, banking, financial services, insurance, government, security, academic institutions, etc.

Under the agreement’s terms, eGlobal Insight’s system becomes part of the CAPS Total IT Solutions products and services roster, expands its business footprint into the IT infrastructure data center space and selects CAPS as its data center disaster recovery site provider. CAPS and eGlobal Insight jointly will market and offer the system immediately to its clients.

The CAPS and eGlobal Insight (eGI) relationship will give clients market leverage and the fastest setup time under any emergency.

They will gain a strategic advantage through the immediate enactment of disaster recovery plan features – work area recovery facilities, full workstation (http://www.capsbrs.com/workarea.php) capabilities, IT infrastructure services and failover and notification communication systems – integrated and implemented under one roof. Operations and work schedules continue in a safe, secure redundant environment. All carrier relationships stay the same; there is overall cost-effectiveness and eligibility for Assistant Secretary for Preparedness and Response (ASPR) reimbursement.

The powerful eGI message notification component meets best-of-breed performance levels with a robust telecom system that works in unison with legacy systems and equals or exceeds existing performance levels. System controls, locations, selection of features and on-the-spot change/modification capabilities are in the client’s hands.

Features and functionality includes primary, secondary and satellite switching, voice-fax-data content and email capabilities, emergency or telecommuting notification applications, instant automatic and toll-free reroute, D.I.D. capture, hosted call controller, boomerang conferencing, find me/follow me notification, conferencing, polling, UCD & hunt overflow and a 7/24 toll-free emergency support hotline.

“With this partnership we will offer our clients an outstanding system that incorporates all the functionality needed in times of crisis, from housing personnel in our workstation area to connectivity into their intellectual assets, in a fast and seamless move,” said Peter J. Messina, senior vice president and chief operating officer of CAPS. “The eGI system delivers exceptional client performance and ROI levels.”

“We are extremely pleased to add the services from CAPS to the eGI FailSafe voice recovery system and our AlwaysConnected satellite voice and data emergency network,” said Charles F. Turcan, president and CEO of eGlobal Insight. “An Emergency Communications Plan must be part of your business continuity plan. (http://www.eglobalinsight.com/InsightHealthCareSolutions.htm) However, it is impossible to predict the circumstances that will test your plan. The only way, to ensure that your voice and data networks are adequately backed up, is to have a resilient system that is always on and ready to respond to any emergency. And now with CAPS we can extend that coverage to a Hot Site capability preconfigured for phone and computer workstations and emergency data backup.”

CAPS SAS 70 Type II facilities (http://www.capsbrs.com/sites.php) in Shelton, Connecticut serve the Boston-New York Northeast business corridor, and a 56,000 square-foot metropolitan Atlanta facility serves Georgia, Florida and Alabama. Forrester Research named CAPS a “strong performer” in the Fixed-Site Disaster Recovery Service Providers category in its Q1 2008 Wave Report. According to the report, “CAPS can offer high-performance solutions in its region and boasts very high customer satisfaction levels.”

About Computer Alternative Processing Sites (CAPS), Inc.

CAPS has flexible, scalable IT infrastructure total solutions for SMB and large cap clients, which house real-time production or backup, and disaster recovery and business continuity operations at our first-class data centers and workstation facilities. CAPS carrier/vendor-neutral facilities offer custom co-location packages, various levels of managed services, disk-to-disk data backup, mobile recovery support, secured 7×24 access, top telecom vendors, SAS70 Type II compliance and a best-of-breed data center infrastructure. CAPS serves clients in the northeast and southeast regions. Please visit us at http://www.capsbrs.com.

About eGlobal Insight, Inc.

eGlobal Insight, Inc. (eGI) is a professional services telecommunications company providing Emergency Voice and Data network systems and service. eGI, originally established in 1991 as a consulting firm providing engineering network services and programming expertise, has led many pioneering efforts in the development of voice, video and data networks for TeleMedicine and Distance Learning. Their network architecture in Western New York was honored as a Computerworld Smithsonian Gold Medal Finalist for Innovative use of Technology in Medicine. In 2008 eGlobal Insight, Inc. announced the availability of their FailSafe voice recovery system and the eGI AlwaysConnected Satellite emergency voice and data network services. These systems offer a resilient solution that will respond to any outage, disaster or emergency – backing up your voice systems, providing mass notification to an unlimited number of groups and maintaining your data and internet connections. For more information, visit http://www.eglobalinsight.com

CAPS Media Relations:

Michael Vallone

BlueEyes Marketing

P: (646) 643-9081

E: michael.blueeyes(at)gmail(dot)com

eGlobal Insight Media Relations:

Charles F. Turcan

P: (770) 434-0038

E: info(at)eglobalinsight(dot)com

All trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

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CAPS and eGlobal Insight Form Partnership Delivering Advanced Failover and Notification Communications System

GL Conveys the Availability of its GLInsight(TM): An Expert System for Decoding and Analysis of Fax and Modem Communications Over PSTN or IP Networks

Gaithersburg, Maryland (PRWEB) March 17, 2012

GL Communications Inc. a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, conveyed today the availability of its product GLInsight An expert system for decoding and analysis of Fax and Modem communications over PSTN or IP Networks.

Speaking to the press, Mr. Vijay Kulkarni CEO of the company said, GLInsight is a state-of-the-art system that provides promptly processed information and analysis of data collected on IP and PSTN networks. Decoded results are analyzed on a per-network basis. Alternatively, data from two networks can be combined to provide additional insight into the networks behavior.

He explained, Over PSTN networks, the raw files required for fax and modem analysis can be obtained using following hardware platforms: GL’s T1 E1 Analyzer with Call Capture Analysis (CCA) – The capability of CCA software to non-intrusively record calls directly from T1 E1 lines offers a solution to capture Voice/ Fax / Modem traffic from the 2-wire Analog interface. However, this capture solution requires the purchase of T1 E1 Analyzer. In other way, users can use GL’s 2-Wire Voice Recorder with Dual UTA – The Voice Recorder Software is primarily used in conjunction with Dual Universal Telephony Adapter (Dual UTA) hardware device to capture the voice/modem/fax data manually / automatically from the 2-wire Analog interface. The recorded PCM voice/data files can be analyzed using GL Insight Modem and Fax Analysis Software for 2-wire Analog interface and Adobe Audition (third-party application) for voice files analysis.

Similarly, for fax and modem analysis over IP, the captured files can be obtained using GL’s PacketScan – VoIP analyzer. The software supports capturing and decoding of Fax (T.38 data) calls over VoIP. Its fax decodes can be viewed in the form of T.38 call graph and call summary with decoded information for all T.38 messages received on the call. The captured fax calls by PacketScan can also be analyzed using GLInsight by saving the fax calls directly in (*.PCAP) Ethereal file format.

Mr.Kulkarni further added, GLInsight has a Windows

GL Conveys the Availability of its GLInsight(TM): An Expert System for Decoding and Analysis of Fax and Modem Communications Over PSTN or IP Networks

BATS Announces Expansion of Industry-first, Intelligent High-Bandwidth Wireless Communications Solutions for Land, Air, and Sea

Indianapolis, Indiana (PRWEB) March 22, 2012

BATS Wireless, one of the world’s leading innovators of advanced wireless wide area network (WWAN) provisioning systems, today announced the next generation of its industry-first automated tracking and stabilization platforms. The enhanced AMATS and BTS product suites, which added multi-gigabit connectivity, and 360

BATS Announces Expansion of Industry-first, Intelligent High-Bandwidth Wireless Communications Solutions for Land, Air, and Sea

Cassidian Communications Provides Montgomery County, Texas, Emergency Communications District with NG9-1-1 Call Processing Suite of Solutions

Temecula, Calif. (Vocus/PRWEB) March 10, 2011

Cassidian Communications(formerly PlantCML

Cassidian Communications Provides Montgomery County, Texas, Emergency Communications District with NG9-1-1 Call Processing Suite of Solutions

Delaware County, Ohio, Upgrades to NG9-1-1, Geo-Diverse Sentinel

Temecula, Calif. (Vocus/PRWEB) April 11, 2011

The Delaware County, Ohio, Office of Emergency Services Communications Center (DELCOMM) has upgraded its existing 9-1-1 equipment with the next generation 9-1-1 (NG9-1-1) Sentinel

Delaware County, Ohio, Upgrades to NG9-1-1, Geo-Diverse Sentinel

Cassidian Communications Emergency Call Processing Solution Enables Dyer County, Tenn., 9-1-1 Network to Interoperate Seamlessly

Temecula, CA (PRWEB) June 07, 2011

Three public safety answering points (PSAPs) in Dyer County, Tenn., are now ready to meet next generation 9-1-1 (NG9-1-1) standards with the latest upgrade to the geo-diverse Sentinel

Cassidian Communications Emergency Call Processing Solution Enables Dyer County, Tenn., 9-1-1 Network to Interoperate Seamlessly

Cassidian Communications Provides Gaston County, N.C., 9-1-1 Communications Center with Proven Emergency Call Processing Solution

Temecula, CA (PRWEB) June 15, 2011

Emergency communications leader Cassidian Communications, an EADS North America company, announced today the implementation of its next generation 9-1-1 (NG9-1-1) Sentinel

Cassidian Communications Provides Gaston County, N.C., 9-1-1 Communications Center with Proven Emergency Call Processing Solution

Cassidian Communications Awarded Contract by City of Billings for P25 Land Mobile Radio System

Frisco, TX (PRWEB) August 08, 2011

Today Cassidian Communications, an EADS North America company, announced that it has finalized an agreement with Billings, Montana to provide the City with a digital, trunked P25 Land Mobile Radio (LMR) system. The multi-year agreement supplies Billings with a turnkey radio communications solution for public safety, including hardware, software, system engineering, installation and maintenance through 2021. Additionally, Cassidian Communications will upgrade the Citys current emergency 9-1-1 call processing solution the VESTA Standard system to a next-generation NG9-1-1 Sentinel Patriot call processing solution.

With more than 30 years of continuous growth, the City of Billings is the largest city in Montana and the financial, medical, agricultural and cultural center of a four-state area serving more than 300,000 people. The new, digital trunked CORP25 network will improve spectral efficiency, increase user capacity and provide the enhanced coverage necessary to support the Citys growth and take Billings to the next level of mission critical public safety communications.

Our agency was looking for solutions that would meet our present and future needs, as well as work seamlessly with our existing systems and equipment, said Christina Volek, city administrator, Billings, Montana. Cassidian Communications responded to our request for bids with the CORP25 radio system, and we look forward to working with them now and into the future.

100% standards-compliant, CORP25 is the industrys only true non-proprietary P25 solution. The open design of CORP25 enables full interoperability and supports true choice in both vendors and hardware allowing agencies to select best-in-class components through competitive procurements and ultimately lowering the total cost of network ownership.

“We are delighted to bring a best-value, P25 radio solution to Billings, Montana, said Rich Cagle, vice president of sales, Cassidian Communications Land Mobile Radio. The addition of the interoperable and flexible CORP25 network, combined with the upgrade to the Sentinel Patriot 9-1-1 call handling system, will ensure that the City of Billings can provide its first responders with the best tools available to keep the community of Billings safe, and the taxpayers with the cost-savings they deserve in these challenging economic times.

The Sentinel Patriot solutions IP architecture, designed expressly for NG9-1-1 applications, is based on current and evolving critical communications technologies and standards. This provides Billings with sophisticated backup, disaster recovery and overflow operations with the assured ability to provide reliable service under unexpected conditions. The deployment model provides maximum system survivability and the efficient network design minimizes data traffic and bandwidth usage for ongoing cost savings.

About the City of Billings (http://www.ci.billings.mt.us)

Billings is Montanas city. Shaped by the Yellowstone River and sheltered by the Rims. Billings is the cradle of progressive regional commerce providing healthcare, transportation, diverse educational opportunities, cuisine, arts and culture. A city full of growth and development, it is leading the country in the look of future communities.

About Cassidian Communications (http://www.CassidianCommunications.com)

As the largest and most trusted source of mission critical communications solutions, Cassidian Communications, an EADS North America company, is leading the way in standards-based NG9-1-1 call center applications, notification solutions and services and P25 land mobile radio systems. Headquartered in Temecula, California.

About EADS North America (http://www.eadsnorthamerica.com)

EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $ 11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.

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Cassidian Communications Awarded Contract by City of Billings for P25 Land Mobile Radio System

Cassidian Communications Releases New Version of NG Emergency Call Processing Software, Sentinel

Temecula, Calif. (PRWEB) September 26, 2011

Emergency communications leader Cassidian Communications, an EADS North America company, announced today the latest release of its next generation (NG) 9-1-1 call processing solution, Sentinel

Cassidian Communications Releases New Version of NG Emergency Call Processing Software, Sentinel

Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

East Hartford, CT (PRWEB) November 02, 2011

As of 11:11 am on November 1st, 94% of CL&P customers in East Hartford, Connecticut, were still without power following snow storm Alfred. But at corporate headquarters for Total Communications, Incorporated, a New England leader in business communications and IT services, the facility, network, and employees have been running without interruption. Thanks to a 150 KW hard wired electrical generator with a 900 gallon fuel tank, the building is fully powered, so Totals customer service staff, technicians and network engineers are able to respond to customer calls. They are also able to assist in re-setting equipment and restoring network settings from their sophisticated Network Operations/Monitoring center.

For customers who provide essential services, such as medical practices, their ability to continue operating is critical. By remaining in continual operation ourselves, we are able to help our customers maintain their communications, according to Richard Lennon, CEO and President of Total Communications. Our Carrier Services Group can assist with re-pointing existing carrier services to other locations with service, allowing businesses and organizations to resume making and receiving calls, he says.

Since Monday, the volume of calls customer service representatives field has doubled. Joe Gay, Vice President of Operations, says that other than the increase in volume, its business as usual at Total Communications. He does expect a further increase in calls as power is gradually restored throughout Connecticut, but notes that Total Communications is prepared.

Besides the electrical generator, Total is equipped for business continuity with redundant network operating centers and a voice-over-IP communication system that allows workers to be easily relocated from satellite offices without power to the corporate office. Since Total offers Business Continuity / Disaster Recovery Planning as a service to customers, their own disaster recovery plan is built on IT industry best practices. The company offers an innovative backup solution, Total 360, a hybrid onsite/offsite approach that gives customers the ultimate in data security and availability.

We understand 70% of businesses that suffer a serious data loss are out of business within two years, comments Mr. Lennon. We are urging our customers who have not already implemented a business continuity / disaster recovery plan to make this a priority once their power is restored and their business is up and running again, he says.

In the meantime, Total Communications staff is ready to assist customers remotely and on-site, if needed. Total customers who want help re-setting their communication systems can call 800.300.0824 (select Option 1) to be connected with Telephone System/Data Network Group. Customers who need to re-establish telephone service from their carrier can call Totals Carrier Services group at 800.300.0824 (select Option 4). Customers can also request service online at http://www.totalcomm.com/total/service.html or by e-mailing service(at)totalcomm(dot)com.

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Total Communications Serving Customers Without Interruption Following Massive Power Outages in Connecticut

GL Conveys its Expertise in Climate Controlled Outdoor Cabinets for Communications Systems

Gaithersburg, Maryland (PRWEB) July 26, 2012

GL Communications Inc. a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, conveyed today its expertise in designing Climate Controlled Outdoor Cabinets for communications Systems.

Speaking to the press, Mr. Vijay Kulkarni, CEO of the company said, Climate controlled outdoor equipment cabinets play an important role in insuring reliable and quality communications links. Outdoor cabinets that house today’s modern communications systems are very different from their earlier versions. Present-day cabinets are home to a number of state-of-the-art electronic systems and components used for public communications, intelligent transportation systems, CCTV surveillance, and other equipment related to homeland security for transit and public safety requirements.

He added, The electronic systems include computers and servers consisting of microprocessors, fiber optic devices, Ethernet routers and switches, uninterrupted power supply units, and other semiconductor components. They are very susceptible to high temperatures and high humidity. Overheating and condensation would shorten their life expectancies and cause major failures. Hence, they require an environment controlled for heat and humidity for proper functioning.

Mr. Kulkarni further added, Two basic technologies are available for cooling an outdoor cabinet, a passive ‘heat exchanger’, or active (Freon-compressor type) air conditioning. This is apart from the traditional fan or blowers used in some cases. A passive heat exchanger consists of a fluid-filled ‘heat pipe’ assembly. Typically, passive heat exchanger units are only good for very minor cooling tasks (around 600 BTU or less) with very little heat producing equipment inside the cabinet, and in very moderate climates. Even with minimal equipment installed in a cabinet, a 600 BTU ‘heat exchanger’ would not come close to cooling adequately when outside temperatures reach 80

GL Conveys its Expertise in Climate Controlled Outdoor Cabinets for Communications Systems

GL Conveys its Expertise in Advanced Tunnel Radio Communications Systems

Gaithersburg, Maryland (PRWEB) August 09, 2012

GL Communications Inc. a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, conveyed today its expertise in Advanced Tunnel Radio Communications Systems for Mass Transit Systems.

Speaking to the press, Mr. Vijay Kulkarni, CEO of the company said, It is essential for Mass Transit Systems to maintain vital radio communications links within subway tunnels, stations and pubic access areas. Modern technologies enable extending the aboveground mobile radio coverage to the underground seamlessly and cost-effectively. Regardless of whether the communications system is above ground or below ground, many of the requirements remain the same: Tunnel radio communications for first responders as well as system maintenance and operation personnel, Inter-agency communication and interoperability in tunnels via centralized intelligent command and control center, growing homeland security concerns and need to access voice and data quickly in tunnels, emergency alerts and public safety concerns in tunnels during emergencies, automatic vehicle location and advanced mobile data terminals within tunnels and next train arrivals information over the radio links.

To meet the above requirements tunnel radio systems can encompass many system technologies – selecting the right one is sometimes not an easy task. And some of the requirements of tunnel radio systems are: Continuous coverage over the entire length of the tunnel i.e. no dead spots, clear audio throughout with little or no interference, reliable system operation under harsh tunnel environmental conditions, trunked radio channels across many bands, ease of system operation and maintenance.

He added, GL Communications provides system design and technical specifications for Metro Subways to extend system-wide UHF radio communications inside the tunnel and underground stations. We also provide construction management that include inspection and quality assurance services of the newly installed redundant off-air radio system interfaces, fiber-fed bi-directional amplifiers and RF distribution infrastructure inside the tunnels and underground station platforms.

GL’s engineers using RF measurement systems analyze the signal strength within tunnels and identify locations of poor RF coverage. Our analysis and engineering support helped many customers implement remedial actions to improve the RF coverage within the metro tunnels.

Mr. Kulkarni further added, GL provides system design and technical specifications for radio communications of aboveground, garage repeaters and underground systems inside tunnels for transit networks. Our services include surveys, studies, description, definition and documentation of existing and proposed systems.

About GL Communications Inc.,

Founded in 1986, GL Communications Inc. Provides technical consulting, engineering and testing services in wireless, telecom, and IT disciplines. Our customers include telecom wireless and landline carriers, mass transit and public safety systems nationwide. We have designed hundreds of wired and wireless telecom network systems over the past 23 years.

GL is a DBE/MBE firm certified by Maryland’s Department of Transportation (MDOT), Washington Metropolitan Area Transit Authority (WMATA), Virginia Department of Transportation (VDOT), and South Eastern Pennsylvania Transportation Authority (SEPTA).

GLs TDM Analysis & Emulation line of products includes T1, E1, T3, E3, OC-3, OC-12, STM-1, STM-4, analog four-wire, and analog two-wire interface cards, external portable pods, and complete system solutions. Capabilities include voiceband traffic analysis and emulation across all traffic types (voice, digits, tones, fax, modem), all protocols (ISDN, SS7, GR-303, Frame Relay, HDLC, V5.X, ATM, GSM, GPRS, LTE, etc.), and with capacities up to thousands of channels. Our newest products provide astonishing capacity and capture capability up to and including gigabit speeds.

GLs VoIP and IP products generate / analyze thousands of calls and traffic simultaneously with traffic types such as frames, packets, voice files, digits, video, tones, noise, and fax. Almost all codecs are supported including G.711, G.729, AMR, EVRC-A, B, C, GSM, iSAC, and many more. Additional features include visual analysis, real-time listening, and recording. The product line also includes Ethernet / IP Testing capability that simulates and checks frame transport and throughput parameters of Ethernet and IP networks, including delay, errors and other impairments.

GL’s Voice Quality Testing (VQT) product line complements all of GL’s products. Using ITU-standard algorithms (PAMS, PSQM, and PESQ), GL’s VQT provides a widely accepted solution for assessing voice quality in the telecom industry. Voice Quality Testing across multiple networks (T1, E1, T3, E3, OC-3, OC-12, VoIP, Wireless, and Landline) is available.

GLs Wireless Products perform protocol analysis and voice quality assessment on GSM, CDMA, UMTS, and LTE networks. Connections can be made to any wireless phone with automated call control, GPS mapping and real-time signal measurements.

GLs Echo Canceller testing solutions provide the broadest range of simulation and analysis, including line and acoustic echo. GLs compliance testing per G.168. G.167 and P.340 across TDM, IP, VoIP and Wireless networks is widely accepted in the industry.

GLs wireless VQT solutions help assessing impairments to voice quality such as poor mobile phone quality, voice compression and decompression algorithms, delay, loss and gain in speech levels, noise, acoustic and landline echo, and other distortions are easily assessed and accurately measured.

GLs Handheld data testers can test a wide variety of communications facilities and equipment including T1, fractional T1, E1, fractional E1, T3 and E3 modems, multiplexers, CSU, DSUs, T1 CSUs, DTUs, NTUs and TIUs and more. The testers provide convenience, economy, and portability for almost any interface, including RS232, RS-422, RS-530, X.21, T1, E1, T3, E3, and many others.

GLs Network Surveillance and Monitoring products include Probes for TDM, IP, VoIP, ATM, and Wireless networks. An open standards based approach provides a scalable, feature rich, real-time access to network characteristics. Centralized or distributed access, efficient transport and database loading allow compatibility with 3rd party and standards based monitoring systems.

GL Conveys its Expertise in Advanced Tunnel Radio Communications Systems

Unified Communications Provider SimpleSignal Launches Online Data Backup Storage Solution

Dana Point, CA (PRWEB) January 18, 2012

SimpleSignal, Inc., the leading cloud-based Unified Communications and Collaboration provider for small and mid-sized businesses, today announced the launch of its managed online data backup and storage service, adding to the growing suite of cloud-based unified communications services.

SimpleSignal Backup was a natural addition to our cloud offering as we have become trusted suppliers to tens of thousands of users of mission critical hosted services such as hosted PBX, HD audio and video conferencing and call recording, said Dave Gilbert, CEO of SimpleSignal. Because of our growing knowledge and experience with helping companies implement disaster recovery programs within their communications technologies, it became evident there was a need for an easy to set up and use, cloud-based data backup solution.

SimpleSignal Backup provides secure, dependable online data backup and storage. Client data is stored in encrypted form using 256 bit AES encryption at two, Tier-4, SAS70 Type 2 certified, online data backup centers, located hundreds of miles apart from each other. (256-AES was approved by the United States National Security Agency (NSA) for use in encrypting the U.S. governments documents classified TOP SECRET). Each data center has 24/7 monitoring and advanced security measures such as biometric controlled access as well as backup generators and redundant connections to the Internet.

There are some major distinctions between our enterprise level backup service and the typical stand alone consumer backup products on the market, said Michael Sterl, VP, SimpleSignal. Their solutions are completely self-managed, while ours is a comprehensive service. Managed online data backup as a service means we help implement, set up, and constantly monitor a clients systems to make sure data is protected at all times. In the event of a disaster SimpleSignal Backup would have data restored within a matter of hours. With a consumer product, clients have to restore all the data on their own which can take days, weeks or months. Plus we can add contingency services like local backup to an installation, which no consumer product provides.

Some key features include:

Automatic – Backups begin automatically according to a user definable schedule.
Off-Site – All backups are sent to servers in secure off-site locations.
Custom Schedules – Backups can be scheduled to run as often as clients wish.
Scalable – No expense for new hardware when storage needs grow.
Unlimited Backup Sets – Create multiple backup sets each with their own schedule and retention setting.
Restore Files 24/7 – Recover a single file or entire system whenever needed.
Centralized Control – Manage multiple SimpleSignal Backup installations from one computer on the clients network.
Large File Support – Backup files of any size including multi-gigabyte files.
Works in the Background – Seamlessly backup files while they are open and in use.
Bandwidth Efficient – Only the blocks of data that have changed need to be uploaded to the SimpleSignal Backup servers.

For more information about SimpleSignal Backup, go to http://www.simplesignal.com/backup.php

About SimpleSignal

SimpleSignal is a hosted PBX and cloud-based Unified Communications service provider, delivering IP phone applications and cloud-based services to tens of thousands of satisfied business users throughout the US and Canada, with a growing list of multi-office clients in many International locations. In addition to its flagship cloud-based PBX phone offering, SimpleSignal provides a growing suite of unified communications solutions including mobile integration, integrated voice-powered applications and cloud services like backup and storage, audio and video conferencing, call recording, and desktop collaboration tools. SimpleSignal has created some of the most innovative and advanced voice mashups in the communications industry, leveraging voice technology for Facebook, LinkedIn, and Salesforce.com, among others. SimpleSignal has offices in Denver, CO, and Dana Point, CA. Find us on the web at http://www.simplesignal.com. For sales, call 866-434-4404. Read our blog: http://www.simplesignal.com/blog/.

Media Contact: Donna Sudderth, donna(at)simplesignal(dot)com, 949.777.5150

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DATAPOINT Highlights Relationship with Regionally Based Expedient Communications as More Customers Demand Multi-city Managed Hosting Solutions

Baltimore, MD (PRWEB) May 21, 2012

DataPoint, Baltimores leading provider of data center colocation, managed hosting services and network connectivity announced they are publicly acknowledging and strengthening their association with their regionally based sister company, Expedient Communications. The businesses are commonly owned, just as they have been for many years.

DataPoint will continue to offer the most reliable and comprehensive suite of managed IT solutions in the area and remains committed to providing local on-site support 24×7. All eight (8) of our data centers in the Midwest, Mid-Atlantic and Northeast regions are commonly owned and have been for many years. Together, they form a network of data centers that work seamlessly to provide high quality colocation, cloud computing and managed hosting services regardless of location. Our Parent Company acquired or built these businesses at different times which resulted in different brand names, but the majority of our markets go by the brand name Expedient. Our multi-market data center capabilities have become so important to our customers seeking geographic redundancy and disaster recovery alternatives, we have decided to highlight our existing capability and inter-connection with Expedient.

We have enjoyed great success being connected with the Expedient markets during the last seven years and we want to eliminate any confusion for our clients when working with our unified team. While our brands have different websites and email domains depending on the city, the quality of products and services offered is the same across all markets said Curtis DePass, DataPoints General Manager.

Throughout the second and third quarters of 2012, the company plans to more prominently convey the names of both brands in its various marketing materials, direct mail campaigns and in day to day business items such as; letterhead, business cards, signage and the web site. Our intent is to make sure our customers are informed, while at the same time, assuring them that DataPoints ownership is not changing and its operational team is business-as-always, added DePass.

About DataPoint

DataPoint located at 1050 Hull Street in Baltimore, Maryland, launched a new facility contiguous to their first data center at Under Armours Tide Point commercial office park on January 19, 2012. The new facility is part of Expedients multi-city network of data centers via connection to a fully redundant 10Gig fiber backbone, which facilitates integrated disaster recovery and backup solutions for the companys customers. Features of the new Data Center include an additional 6,000 square feet of raised floor space, dual power feeds, redundant 400 kVa Liebert UPS systems, 220 tons of cooling, two 800 KW Caterpillar diesel generators and of course, DataPoints standard 24×7 live local support. DataPoint also offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks and more. For additional information on DataPoint services, contact Curtis DePass at 410-209-6700 or visit http://www.datapointinc.com

About Expedient

Expedient is part of a network of eight nationwide data centers located in Pittsburgh (2), Cleveland (2), Columbus, Baltimore, Boston and Indianapolis, and offers a wide range of managed services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks and more. These proven managed services combined with reliable and redundant SSAE-16 compliant data centers enables Expedient to deliver premier colocation, network and managed services to enterprise, commercial, education and government entities. For more information on Expedient please visit http://www.expedient.com

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A Unified Communications Solution with Hula Networks

Sunnyvale, CA (PRWEB) July 17, 2012

A leading, nationwide credit card servicing firm based in the Bay Area recently turned to Hula Networks to help bring a state of the art Unified communications system to fruition.

The bay area firm was growing rapidly and could no longer add personnel in their East Bay headquarters. The Credit card services firm had 85 employees working out of their current HQ and wanted to hire an additional 25 employees but had no space for the employees. The firm had a choice to make. They could find a bigger headquarters and pay substantial penalties by exiting their existing lease early or they could add satellite offices in strategic cities in the bay area that would enable the firm to grow and hire potential employees closer to where these potential hires lived.

To open remote offices in the targeted North Bay and south locales and hire candidates that lived near those offices the firm would need a major upgrade to their communications systems. The Firms first objective was to increase their communications feature set at the HQ and seamlessly tie in any new offices brought online so that the remote offices had access to the same and feature set and network performance as employees working out of

Headquarters.

The firms previous communications solution was to utilize a hosted voice over IP service that was managed remotely by a 3rd party company. While basic PBX features were working well the firm wanted to add in features like call recording, Voicemail to e-mail, fax server services, and mobile communications services for sales people and company executives. The customer also wanted to be able to manage their own network and PBX so they could make instant modifications such as updating auto attendant marketing messages on the fly. Their current provider took 24 hours to respond to basic feature request changes.

Hula Networks proposed a SIP based unified communications platform from Barracuda Networks that provided the firm with reliable, feature rich communications between all three sites. We also provided High definition SIP phones from Polycom, the market leader in IP phones. We were also able to add additional security for the firm utilizing Barracudas web filter technology and a complete disaster recovery solution utilizing Barracudas back up Service that offers affordable local data backups with several options for offsite data replication.

The firms secondary goal was to increase their internet bandwidth and decrease the recurring costs of both voice services and internet services. The firm had 2 Voice PRIs provisioned and serviced by the Hosted VOIP supplier for voice connectivity and a 6 megabit internet circuit provided by a second carrier for internet browsing.

Hula Networks provided a free audit of both the firms voice plan and their internet plan for both cost and functionality. We found that for hosted voice services, internet bandwidth and PBX equipment leases the firm was spending close to $ 14,000.00 per month.

Hula Networks proposal included an MPLS solution from a nationwide carrier that could deliver voice and data across the same circuits while tying in the firms headquarters and two satellite offices seamlessly. The MPLS network has allowed the firm to maintain their core services including PBX, File servers and ERP system at head quarters while delivering these same services to the satellite offices with no performance of feature degradation.

The net result was that Hula Networks and the carrier were able to provide a meshed MPLS network for all three sites providing voice and data services across the same platform. We were able to increase the firms internet bandwidth from 6 MB per second to 100 MB. In addition to providing these additional services and increase bandwidth we were able to save the firm $ 7500.00 per month in recurring telecom and data services costs. The total

annual savings will be $ 90,000.00 per year.

Best of all for our customer was the fact that the carrier was able to subsidize 100% of the hardware that Hula Networks provided for the Unified communications platform, the Web Filter hardware and the Back up Servers. The total cost to the customer for all the new hardware was Zero dollars out of pocket.

For More Information

http://www.hulanetworks.com

1-866-HULANET

About Hula Networks

Hula Networks, Inc. helps customers increase profits, decrease expenses, and mitigate risk for the past 10 years. Hula works hard to increase its client’s productivity and revenues by addressing the gaps in their current communication infrastructure and company procedures.

Hula Networks takes great pride in introducing the right technology to their clients while factoring their specific environmental needs and budgetary restraints into the equation. Hula focuses on designing, installing and supporting the network infrastructure that is best for its customers needs as opposed to what is best for our original equipment manufacturer partners.

Hulas goal is to deploy elegantly simple solutions that their customers can realistically maintain with their own in-house IT staff. Hula Networks has both the technical knowledge and resources to design, source, configure, implement, and support all of our clients IT needs.

A Unified Communications Solution with Hula Networks

Kings III Emergency Communications Selects VAZATA for Disaster Recovery Solution

(PRWEB) September 18, 2012

Plano, Texas, September 18, 2012 VAZATA, a leading provider of complex managed hosting, Infrastructure-as-a-Service (IaaS) and colocation, today announced that it has been selected by Kings III Emergency Communications as part of the companys overall disaster recovery plan. Kings III is the nations leading provider of emergency communications solutions, including emergency phone solutions and elevator monitoring services.

Chris Shuman, VP of Operations for Kings III, said, our business requires a high performance level where IT is concerned. Redundancy, a proper fail-safe backup and the ability to quickly recover from a systems crash are of the utmost importance considering the nature of what we do. VAZATA was an easy choice for us. The value is there, the service is convenient and the people are easy to work with. Weve elected to rely on experts in the field and focus on what we specialize in, namely providing superior emergency communication solutions.

The solution includes a VAZATA Managed Cabinet complete with bandwidth, redundant power feeds, physical presence in a Tier III, SSAE 16 Type 2, FISMA compliant data center, and 24/7/365 onsite support. Additionally, Kings III will be supported by VAZATAs vStructure IaaS platform for virtualization and redundancy capabilities.

Lance Black, CEO of VAZATA, said, we are honored to add Kings III to our customer list. This is an example of a highly reputable solution provider that simply cannot afford to have vulnerability in their mission critical applications and infrastructure. Were able to provide security and system stability as part of an overall disaster recovery strategy.

About VAZATA

VAZATA is a complex managed hosting, Infrastructure-as-a-Service (IaaS) and colocation provider serving Global 1000 businesses, U.S. Federal Government Agencies and Mid-Market Enterprises. The company provides highly secure, stable, and scalable technology solutions that meet the challenges of its global customers using a proprietary cloud architecture called vStructure. The vStructure IaaS platform allows for enhanced computing capabilities, accessibility, and fiscal viability in solutions designed to grow with organizations of all sizes. VAZATAs IaaS architecture supports customers in their hosting needs and also provides solutions for disaster recovery and business continuity for mission critical applications. In 2011, VAZATA was the first company to receive an Authority to Operate as a cloud services technology provider to federal agencies. The backbone of support is its purpose built IaaS supported by three world class data centers, which have all achieved FISMA and SSAE 16 Type II compliance. Data centers are located in Texas and Northern Virginia.

About Kings III Emergency Communications

Founded in 1989, Kings III Emergency Communications is the nation’s leader in emergency communication solutions. We have installed over 75,000 emergency phones throughout the United States and Canada, providing maintenance and monitoring services for most of them. Kings III is fully integrated; not only engineering and manufacturing emergency phones, but also providing one-stop-shop solutions that include installation, maintenance, and 24/7 emergency monitoring.

Related Disaster Recovery And Backup Services Press Releases

Kings III Emergency Communications Selects VAZATA for Disaster Recovery Solution

Dakota Backup Recognizes Midcontinent Communications for Recent Awards

Rapid City, SD (PRWEB) October 31, 2012

Dakota Backup, a leading online data and recovery specialist with data centers in Rapid City and Sioux Falls, South Dakota, leverages Midcontinent Communications as one of its redundant internet service providers for connectivity in running Cloud Backup and Recovery services powered by Asigra. Midcontinent Communications was recently awarded Second Fastest Internet Service in the United States and Fastest Service Provider in the Upper Midwest by PC Magazine for 2012. Midcontinent was also recognized in the Communications Technology Magazine as this years winner of the Platinum Awards program. This program rewards the broadband industrys most innovative hardware, software, services, and marketing initiatives.

The team at Dakota Backup congratulates Midcontinent Communications for achieving performance levels for internet speeds that are practically unmatched in the US. Weve been a happy customer for years and look forward to continuing that relationship, said senior engineer for Dakota Backup, Mike Goodrich.

The internet connections provided by Midcontinent Communications to Dakota Backup are one important aspect of delivering cloud backup and recovery assurance to customers and partners. Were often asked by prospective customers and partners: why South Dakota, and do you have good internet there? These awards by PC Magazine and Communications Technology Magazine are validation for our commitment to excellent customer service and the work ethic we have in the mid-west, said General Manager, Casey Parker. We can thank Midcontinent Communications for helping its business customers, such as Dakota Backup, meet the increasing demands for speed and reliability in this online world.

To learn more about a partnership opportunity for solution providers that are ready to take their businesses to the next level with Dakota Backup, please contact sales(at)dakotabackup(dot)com, or call 866-589-8271.

ABOUT DAKOTA BACKUP

Dakota Backup, LLC was formed in 2005 as an affiliate of KT Connections, Inc. and Ketel Thorstenson, LLP. With a staff of more than 150 professionals, Ketel Thorstenson is the region’s largest business accounting firm. Dakota Backup and KT Connections, collectively employing over 40 professionals, are the technological arms of this business group providing all forms of information technology infrastructure sales and support, data backup, and business continuity solutions. Dakota Backup is an eight-year partner with Asigra Cloud Backup, operating from Tier III & SAS70 Type II data centers with low disaster-profile locations in Americas mid-west. Visit http://www.dakotabackup.com for more information.

Midcontinent Communications is the Upper Midwests leading provider of wideband internet, video, phone, and cable advertising services for over 295,000 residential and business customers in 350 communities in North Dakota, South Dakota, Minnesota, and Wisconsin.

Dakota Backup Recognizes Midcontinent Communications for Recent Awards

JA Communications Group Inc Announces Georgia Business Ethernet Services, Ethernet Providers, VoIP Phones, T1 Line and T3 Services Throughout GA

Atlanta, Georgia (PRWEB) November 02, 2012

JA Communications Group Inc is pleased to announce the availability of Georgia Ethernet Services for businesses in the state of Georgia. They are also offering nationwide services for Business Ethernet, T1, Bonded T1, Georgia MPLS Networks, Voice Circuits, and Cloud Services like backup and disaster recovery.

For the Ethernet services, there are many companies throughout the state of Georgia that can take advantage of their great pricing from about 40 different first tier carriers, where they have a guarantee of being able to offer the lowest price that any of these carriers will provide, even if the company goes to the carrier directly. Ethernet services include Georgia Metro Ethernet, Gigabit Ethernet, Fast Ethernet, Ethernet Over Fiber, Ethernet Over Copper, Ethernet Over DS1 and all types of Georgia Internet services.

Businesses in the greater Atlanta GA area have shown that they need these kinds of Ethernet services to run their businesses effectively, and JA Communications Group Inc is catering to these businesses to provide the necessary telecommunications services at the best pricing possible from multiple carriers. For businesses in Atlanta and throughout Georgia that have branch offices elsewhere in the country and even elsewhere in the world, Georgia Ethernet MPLS services can provide the necessary connectivity for all company offices to communicate effectively, where MPLS technology is significantly more cost effective than the traditional point-to-point network options.

These telecommunications services are offered to businesses throughout the state of Georgia, which includes the greater Atlanta area as well as other major cities in Georgia such as Augusta, Savannah, Columbus, and Athens as well as many others. Many of these Ethernet services are also available in less metro areas such as Roswell, Alpharetta, Norcross and many others.

JA Communications Group Inc is an established company that has been serving customers nationwide since 2003. They have professional customer support and instant quotes for a wide variety of communications and telecom services. They partner with over 40 carriers and providers which enables them to provide the best service to their customers, also offering a Low Price Guarantee from the carriers they represent. The future plans for the company are to expand their reach and continue to find new technologies to serve their customers better.

One of the major strong aspects of working with JA Communications Group Inc is that they do not try to fit a business into a very limited number of carriers, but rather they are much more focused on helping the company find the most cost effective solution to the problem they are trying to solve, and they will help them look towards the future as well as ensuring that their requirements are met today.

A company officer was heard to say JA Communications Group Inc is the leader in quality, fast, efficient service. Word in the office is you cannot beat the great customer support we give our customers, Another company officer was heard to say JA Communications Group Inc gives the best service for the lowest price in the telecommunications industry.

JA Communications Group Inc can be reached at (888) 874-3837 via toll free or visit their website at Georgia Telecom Services. Allowing them to understand a companies needs is where they can then suggest, recommend, and quote the most cost effective solution for a businesses needs.

JA Communications Group Inc Announces Georgia Business Ethernet Services, Ethernet Providers, VoIP Phones, T1 Line and T3 Services Throughout GA

Tata Communications Joins Arbor Networks Cloud SignalingSM Coalition

Burlington, MA (PRWEB) December 11, 2012

Arbor Networks, Inc., a leading provider of security and network management solutions for enterprise and service provider networks, announced today that Tata Communications, a leading provider of a new world of communications, has joined Arbors Cloud SignalingSM Coalition (CSC). The CSC is an innovative partnership between service providers, data center operators and enterprises with the mission to ensure the availability of their network infrastructure and speed time-to-mitigation for distributed denial of service (DDoS) attacks.

Tata Communications has a globally distributed, cloud-based DDoS detection and mitigation infrastructure that protects our customers IT infrastructures from being blocked from the web. That infrastructure is working for our customers 24×7, said Eric Hemmendinger, head of product management for managed security services, Tata Communications. Many of our customers are experiencing application-layer DDoS attacks that are just as dangerous as traditional network-layer volumetric attacks, and these are often most effectively mitigated at the edge of the customers network with the Pravail device, which is seamlessly integrated with our network-based infrastructure through Arbors Cloud Signaling Coalition. With Pravail and the Cloud Signaling Coalition, we are expanding our capabilities to protect our customers and extending Tata Communications leadership position in managed security services.

Cloud SignalingSM Functionality: A faster, automated way to provide comprehensive DDoS Mitigation

At the heart of Cloud Signaling functionality are the Arbor Peakflow

Tata Communications Joins Arbor Networks Cloud SignalingSM Coalition