CAPS and eGlobal Insight Form Partnership Delivering Advanced Failover and Notification Communications System

Shelton, CT and Smyrna, GA (PRWEB) November 12, 2009

Computer Alternative Processing Sites (CAPS), Inc. and eGlobal Insight, Inc. today announced a partnership to offer the market’s fastest highly advanced failover and notification communication telecom system to SMB and enterprise clients. The system includes complete modular and multi-functional voice and data capabilities, which solve a myriad of business, disaster recovery, business continuity, emergency management and compliance needs. The feature-rich system fits within any industry sector, such as institutional and private health care, banking, financial services, insurance, government, security, academic institutions, etc.

Under the agreement’s terms, eGlobal Insight’s system becomes part of the CAPS Total IT Solutions products and services roster, expands its business footprint into the IT infrastructure data center space and selects CAPS as its data center disaster recovery site provider. CAPS and eGlobal Insight jointly will market and offer the system immediately to its clients.

The CAPS and eGlobal Insight (eGI) relationship will give clients market leverage and the fastest setup time under any emergency.

They will gain a strategic advantage through the immediate enactment of disaster recovery plan features – work area recovery facilities, full workstation (http://www.capsbrs.com/workarea.php) capabilities, IT infrastructure services and failover and notification communication systems – integrated and implemented under one roof. Operations and work schedules continue in a safe, secure redundant environment. All carrier relationships stay the same; there is overall cost-effectiveness and eligibility for Assistant Secretary for Preparedness and Response (ASPR) reimbursement.

The powerful eGI message notification component meets best-of-breed performance levels with a robust telecom system that works in unison with legacy systems and equals or exceeds existing performance levels. System controls, locations, selection of features and on-the-spot change/modification capabilities are in the client’s hands.

Features and functionality includes primary, secondary and satellite switching, voice-fax-data content and email capabilities, emergency or telecommuting notification applications, instant automatic and toll-free reroute, D.I.D. capture, hosted call controller, boomerang conferencing, find me/follow me notification, conferencing, polling, UCD & hunt overflow and a 7/24 toll-free emergency support hotline.

“With this partnership we will offer our clients an outstanding system that incorporates all the functionality needed in times of crisis, from housing personnel in our workstation area to connectivity into their intellectual assets, in a fast and seamless move,” said Peter J. Messina, senior vice president and chief operating officer of CAPS. “The eGI system delivers exceptional client performance and ROI levels.”

“We are extremely pleased to add the services from CAPS to the eGI FailSafe voice recovery system and our AlwaysConnected satellite voice and data emergency network,” said Charles F. Turcan, president and CEO of eGlobal Insight. “An Emergency Communications Plan must be part of your business continuity plan. (http://www.eglobalinsight.com/InsightHealthCareSolutions.htm) However, it is impossible to predict the circumstances that will test your plan. The only way, to ensure that your voice and data networks are adequately backed up, is to have a resilient system that is always on and ready to respond to any emergency. And now with CAPS we can extend that coverage to a Hot Site capability preconfigured for phone and computer workstations and emergency data backup.”

CAPS SAS 70 Type II facilities (http://www.capsbrs.com/sites.php) in Shelton, Connecticut serve the Boston-New York Northeast business corridor, and a 56,000 square-foot metropolitan Atlanta facility serves Georgia, Florida and Alabama. Forrester Research named CAPS a “strong performer” in the Fixed-Site Disaster Recovery Service Providers category in its Q1 2008 Wave Report. According to the report, “CAPS can offer high-performance solutions in its region and boasts very high customer satisfaction levels.”

About Computer Alternative Processing Sites (CAPS), Inc.

CAPS has flexible, scalable IT infrastructure total solutions for SMB and large cap clients, which house real-time production or backup, and disaster recovery and business continuity operations at our first-class data centers and workstation facilities. CAPS carrier/vendor-neutral facilities offer custom co-location packages, various levels of managed services, disk-to-disk data backup, mobile recovery support, secured 7×24 access, top telecom vendors, SAS70 Type II compliance and a best-of-breed data center infrastructure. CAPS serves clients in the northeast and southeast regions. Please visit us at http://www.capsbrs.com.

About eGlobal Insight, Inc.

eGlobal Insight, Inc. (eGI) is a professional services telecommunications company providing Emergency Voice and Data network systems and service. eGI, originally established in 1991 as a consulting firm providing engineering network services and programming expertise, has led many pioneering efforts in the development of voice, video and data networks for TeleMedicine and Distance Learning. Their network architecture in Western New York was honored as a Computerworld Smithsonian Gold Medal Finalist for Innovative use of Technology in Medicine. In 2008 eGlobal Insight, Inc. announced the availability of their FailSafe voice recovery system and the eGI AlwaysConnected Satellite emergency voice and data network services. These systems offer a resilient solution that will respond to any outage, disaster or emergency – backing up your voice systems, providing mass notification to an unlimited number of groups and maintaining your data and internet connections. For more information, visit http://www.eglobalinsight.com

CAPS Media Relations:

Michael Vallone

BlueEyes Marketing

P: (646) 643-9081

E: michael.blueeyes(at)gmail(dot)com

eGlobal Insight Media Relations:

Charles F. Turcan

P: (770) 434-0038

E: info(at)eglobalinsight(dot)com

All trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

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CAPS and eGlobal Insight Form Partnership Delivering Advanced Failover and Notification Communications System

CAPS Launches Mini-Boot Camp Series with Corus360, eGlobal Insight and Network Synergy

Shelton, CT (PRWEB) January 29, 2010

The CAPS Shelton CT data center and workstation facility located at Sheltons Enterprise Corporate Park will host a new series for 2010 – the CAPS Mini-Boot Camp – with the first event in February. Does Your Recovery or Contingency Strategy Equal Profits or Losses? – Winning Ideas, Drawing Board to Corporate Growth, Driving Client Confidence and Compliance is the theme. There is no cost to attend this event, which runs from 10:00 AM to 2:00 PM on Thursday, February 11.

The timeframe was designed to provide a comprehensive agenda with the latest industry insights, while still giving executives ample time to conduct their daily business. Registration is via the eRSVP online system at http://www.ersvp.com/r/event7760/regmain. Car directions, other transportation options and local hotels are available on the CAPS website – http://www.capsbrs.com/directions.php. The Camp CAPS Shelton address is 1 Enterprise Drive – 4th Floor, Shelton, CT 06484. The event will conclude with a $ 50 gift card drawing, additional one-on-one interaction with the presenters, networking and a tour of the facility.

Experts will make available hardened methods to analyze, install and employ processes, systems and services that will help those in attendance to realize growth, productivity and cost-efficiency. Attendees will walk away with exclusive knowledge that they quickly can implement to impact bottom line results.

During the presentations and interactive discussions, key executives from Corus360, eGlobal Insight, Computer Alternative Processing Sites (CAPS), Inc., and Network Synergy will offer free insider expertise about disaster recovery and business continuitys complete product cycle – drawing board to implementation.

Corus360′s presentation by Steve Gruber, Senior Business Continuity Practice Manager, will address the growing field playing a role in strategy and execution – conducting a recovery options study and creating hybrid recovery solutions – and the balance between managed services and do-it-yourself DR solutions. Corus360, an Atlanta technology consulting and solutions company cited as one of Georgia’s Top 10 technology companies by the Technology Association of Georgia, helps organizations solve business problems, reduce costs and enhance efficiency.

A presentation by CAPS executives, Peter Messina, COO, and Robert Ferguson, Director of Operations, will offer insights on how the brick and mortar value proposition for companies has changed and how to benefit from it. CAPS is a leading IT infrastructure solutions provider that supports large enterprise and SMB clients with colocation, workstation facilities and total IT infrastructure real time and DR/BC support services in the northeast and southeast.

Following lunch, eGlobal Insight (eGI) Co-founder, Charles Turcan, will reveal the Top 10 DR/BC plan errors seasoned execs continuously make. He will point out why your strategy probably omits contingencies that cost time, profits or clients. Additionally, he will present the latest on advanced telecom notification systems for compliance, emergency management and staff mobilization. eGI, which was honored as a Computerworld Smithsonian Gold Medal Finalist, pioneered TeleMedicine and Distance Learning voice, video and data networks development.

Network Synergy President, Dana Gargano, will inform attendees why the data backup and recovery space has changed for SMB and enterprise system owners and the reasoning behind his view that this is a key time to seize the opportunity. The must-have data systems found in a well thought-out recovery/continuity plan also will be presented. Network Synergy is a full-service systems integrator that has over 20 years of experience in the disaster recovery area.

About Computer Alternative Processing Sites (CAPS), Inc.

CAPS, an IT infrastructure total solutions provider, has flexible, scalable solutions for the entire enterprise – SMB and large cap clients. They house real-time production or backup, disaster recovery and business continuity operations at its first-class, carrier/vendor-neutral data centers and workstation facilities, offering colocation, managed services, disk-to-disk data backup, failover & notification systems, mobile recovery support, secured 7×24 access, top telecom vendors and SAS70 Type II compliance. CAPS serves the Boston-New York corridor and metro Atlanta plus the surrounding states. The Forrester Wave report cited CAPS as a strong performer in the Fixed-Site Disaster Recovery Service Provider category. Please visit us at http://www.capsbrs.com.

About Corus360

Corus360 is a technology consulting and solutions company that helps organizations solve business problems, reduce costs and enhance efficiency by devising, recommending and deploying business-aligned technology solutions. We specialize in best-of-breed infrastructure solutions, IT management consulting, data center technologies, disaster recovery, managed services and enterprise applications. For more information, call (770) 300-4700 or visit http://www.corus360.com.

About eGlobal Insight, Inc.

eGlobal Insight, Inc. (eGI) is a professional services telecommunications company providing Emergency Voice and Data network systems and service. Established in 1991, eGI has led many pioneering efforts in the development of voice, video and data networks for TeleMedicine and Distance Learning. In 2008 eGlobal Insight, Inc. announced the availability of their FailSafe voice recovery system and the eGI AlwaysConnected Satellite emergency voice and data network services. These systems offer a resilient solution that will respond to any outage, disaster or emergency backing up your voice systems, providing mass notification to an unlimited number of groups and maintaining your data and internet connections. For more information, visit http://www.eglobalinsight.com.

About Network Synergy Corp.

Network Synergy has been a full-service Systems Integrator since 1988, offering a broad spectrum of computing services. Specializing in Managed Disaster Recovery and Network Monitoring and Support to small and mid size companies. For more information call (203) 261-2201 or visit us at http://www.netsynergy.com.

Media Relations:

Computer Alternative Processing Sites (CAPS), Inc.

Michael Vallone, BlueEyes Marketing

P: (646) 643-9081

E: michael(dot)blueeyes(at)gmail(dot)com

Corus360

Allison Rickards

P: (770) 326-9014

E: arickards(at)corus360(dot)com

eGlobal Insight

Charles F. Turcan

P: (770) 434-0038

E: info(at)eglobalinsight(dot)com

Network Synergy Corp.

Dana Gargano

P: 203-261-2201 x3006

E: dgargano(at)netsynergy(dot)com

All trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

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CAPS Launches Mini-Boot Camp Series with Corus360, eGlobal Insight and Network Synergy

Torbit Launches Torbit Insight to Quantify Value of Speed for Your Website

Sunnyvale, CA (PRWEB) April 25, 2012

Torbit launches Torbit Insight, a Real User Measurement tool. Torbit Insight lets businesses see actual loading times for every visitor to their site. Torbit Insight also lets businesses see correlation between website speed and core business metrics like bounce rate and conversion rate.

Torbit Insight is a new service that allows anyone to see how fast their website is loading using real user measurement. The longer a website takes to load, the more people are going to abandon the site. Using data that has only recently become available in browsers, Insight allows any online business to drill down and see exactly where their website is slow and why.

This is a great tool for those already monitoring their sites speed but want more accurate data, as well as those measuring their site performance for the very first time. Torbit Insight is already being used by dozens of top sites, including Wayfair, BlogTalkRadio, Storenvy and the Cheezburger Network.

Torbit Insight features:

Real time data reporting and live map view
Histogram of user load times including key metrics like median and top percentiles
Performance metrics on best and worst performing pages with customized suggestions on how to make them faster
See how performance varies across different browsers and geographies
Correlate website speed to core business metrics like bounce rate, conversion rate and revenue

In addition to Insight, Torbit is launching a brand new website at http://torbit.com which allows self-serve access to Insight. Website owners can use Insight for free and then upgrade to paid plans for access to additional features.

Torbit is a performance company that focuses on the front-end of websites where 80-90% of performance issues are on most websites. Torbits other product, Site Optimizer, offers Dynamic Content Optimization (DCO) to automate the front-end optimizations that make websites fast. Site Optimizer can typically double the speed of a site. Torbit was founded in 2010 by Josh Fraser and Jon Fox.

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ResponseTek Delivers Real-Time Insight for Voice of Customer Programs with Enhanced Text Analytics and Topic Mining

Vancouver, Canada (PRWEB UK) 25 June 2012

ResponseTek, the leading software vendor for enterprise customer experience management (CEM) solutions, is pleased to announce the release of Buzz Tracker, its new real-time text analytics module. The ResponseTek Listening Platform is now able to automatically translate every customer comment from all channels into business metrics, allowing immediate interpretation of satisfaction and loyalty drivers as a standard capability.

Businesses constantly struggle with systematically extracting insight from the massive amounts of text-based customer communication occurring through customer surveys, social media, email and chat interactions. Without automated analysis, key themes and topics identified by the growing number of customer interactions are going unnoticed.

ResponseTeks innovative solution enables employees throughout the organization to freely explore keywords related to their roles. For example, an analyst looking for insight into a specific issue can easily add related topics and Buzz Tracker instantly analyzes all verbatim comments, including historical data. The user can easily filter results, drill into details, focus on a specific source, and continue to tune the analytics on-demand.

We are very excited about setting a new bar in customer experience with Buzz Tracker, states Syed Hasan, CEO of ResponseTek. The ability to quickly understand which customer topics are driving higher or lower satisfaction and advocacy scores is incredibly powerful, especially in todays business where the volumes of text-based interactions continues to accelerate.

The Buzz Tracker report is a standard component of the Listening Platform at no additional cost. Features include:

ResponseTek Delivers Real-Time Insight for Voice of Customer Programs with Enhanced Text Analytics and Topic Mining

ThinkUp and BitNami Provide Valuable Insight into Your Social Networks

San Francisco, CA (PRWEB) August 16, 2012

ThinkUp and BitNami have collaborated to provide one-click deployment of the social network analysis tool that CNET calls a big deal. The new BitNami Stack for ThinkUp makes it easy to deploy ThinkUp in native, virtual and cloud environments.

ThinkUp captures posts, tweets, replies, retweets, friends, followers and links on social networks like Twitter and Facebook. With ThinkUp, users can store their social activity in a database that they control, making it easy to search, sort, analyze, publish and display activity from their networks. ThinkUp is the ideal social media management tool for personalities like journalists, bloggers, and celebrities who want easier ways to manage interactions and compile feedback from fans and followers. It is also a powerful tool for government agencies who want easy ways to survey constituents, analyze and share response sets as well as track and archive conversations. As tech publication ReadWriteWeb says, ThinkUp is the social media management tool that matters most.

We are always looking for the best and most useful applications to offer to the hundreds of thousands of users who visit BitNami every month, said BitNami founder and CTO Daniel Lopez Ridruejo. ThinkUp is a very cool and powerful app for social media management and we are very happy to be able to offer it in the BitNami Application Library.

As with all BitNami-packaged applications, the BitNami ThinkUp Stack is available free of charge as a native installer for Linux, Windows and OS X, as an Ubuntu-based virtual appliance and as an AMI for the Amazon Cloud. In addition, BitNami has added support for ThinkUp to its BitNami Cloud Hosting platform, which provides one-click deployment and automated management of web applications in the cloud. By combining BitNami and Amazons free tiers of service, users can run ThinkUp in the cloud free for one year with BitNami Cloud Hosting.

Anil Dash, CEO of ThinkUp added, “We’re thrilled that BitNami has made such as simple but powerful way to run ThinkUp in nearly any environment, because it offers a much easier experience for our users to get started. BitNami’s ThinkUp Stack ditches all of the complicated and confusing parts of running in the cloud and keeps all the powerful and innovative parts — that’s the kind of smart work that we know is going to be embraced by the ThinkUp community.”

To learn more or download the BitNami ThinkUp Stack, visit: http://bitnami.org/stack/thinkup

To deploy ThinkUp to the Amazon Cloud free of charge, sign up for a BitNami Cloud Hosting at: http://bitnami.org/cloud

About BitNami

BitNami simplifies the process of deploying web applications natively, virtually and in the cloud. BitNami Cloud Hosting provides a growing library of the most popular open source applications, ready to be launched with the click of a button. With BitNami Cloud Hosting, solution providers and businesses of all sizes can deploy and manage business applications such as Jasperserver, SugarCRM, Alfresco, Drupal and many more. BitNami is developed by BitRock, a leader in cross-platform application deployment.

BitNami, Amazon, ThinkUp and all other trademarks are property of their respective owners.

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