Peak Hosting Names Steve Auerbach VP Sales: Investor Community & Startup Programs

Milpitas, CA (PRWEB) May 01, 2012

Peak Hosting, the industry leader in Operations-as-a-Service used in dedicated, managed hosting services, and hybrid cloud computing, today announced the hiring of Steve Auerbach to the position of Vice President of Account Development. Mr. Auerbach will head up the new position and team dedicated to new account development in the investor and startup community.

The incubator/accelerator/startup community offers so much to the business world in both new technology and job creation. Peak offers its expertise and business acumen to that vital and entrepreneurial spirit. The Small Business Administration (SBA) estimates that as many as 15M net new jobs were created by small businesses during the last 10 years.

Jeffrey Papen, Founder and CEO of Peak stated, we are thrilled to bring Steve into Peak. Papen further stated that bringing Steve to the marketplace strengthens our ability to meet the needs of the investor and startup community.

Steve has most recently worked for iModerate as VP of Sales, Western Region, and Sr. Account Exec at Gartner Inc., and a number of years with IDC, International Data Corporation as a Global Account Sales Representative.

Steve commented. Peak Hosting delivers hands-on operational expertise and custom designed build to suit solutions that startups are craving and can afford. It is refreshing to be part of a company who looks at each customer and delivers on the promise whats the most I can do.

Peak Hosting Names Steve Auerbach VP Sales: Investor Community & Startup Programs

Intronis Named to CRNs 2011 5-Star Partner Programs Guide

Boston, MA (Vocus/PRWEB) March 31, 2011

Intronis has been named to CRNs 2011 Partner Programs Guide. Intronis was also awarded a 5-Star Partner rating. CRNs Partner Programs Guide and 5-Star Partner ratings serve as the definitive list of vendors who have robust partner programs or products that service solution providers offer directly to the IT channel. The annual list recognizes the vendors who offer solution providers the best possible partnering elements for channel success.

Intronis offers a comprehensive partner program, which is designed specifically for the IT channel. Intronis provides everything a reseller needs to deliver cloud backup and recovery to their SMB clients. The partner-friendly program includes customer support, account management, sales, marketing and the industrys leading technical support in order to ensure the partner succeeds in their selling efforts. Furthermore, the software is a white-label solution allowing it to be re-branded with the partners name and logo for marketing and reselling ease and efficiency. Intronis is a reliable and partner-centric cloud backup and recovery solution, which will be there every step of the way to help increase partner revenues and margins, proactively manage the backup and recovery processes, and support flexible pricing, alerts, and notifications.

The companies listed on the 2011 Partner Programs Guide represent the best channel programs in the market today Of those, only a few get our five-star award, based on their commitment to the channel, breadth of program offerings and services offered to their partners. Each of these organizations understands that technology alone does not make for a successful channel program. By focusing on delivering a comprehensive partner program, vendors and solution providers can work together to drive business opportunities and revenue, said Kelley Damore, VP and Editorial Director, for Everything Channels CRN.

Intronis is honored to be named to CRNs 2011 5-Star Partner Programs Guide. Our team is partner-centric and committed to the success of each partner we have a relationship with, states CEO of Intronis, Kent Plunkett. CRN is recognizing our dedication to our partner program. This focus is something we pride ourselves in and will continue to find new ways to help our partners succeed in their cloud backup and recovery businesses.

The 2011 Partner Programs Guide and 5-Star Partners listing will be featured on CRN.com and in the March 28th issue of CRN.

Intronis is a cloud provider of backup and disaster recovery services for the IT channel. Intronis utilizes 256-bit AES security and multiple data centers located on opposite coasts to ensure data protection and availability. Intronis offers IT service providers a secure data solution combined with a robust partner program, the efficiencies of full web-based account management, and an industry leading technical support team. http://www.intronis.com.

About Everything Channel

Everything Channel is the premier provider of IT channel-focused events, media, research, consulting, and sales and marketing services. With over 30 years of experience and engagement, Everything Channel has the unmatched channel expertise to execute integrated solutions for technology executives managing partner recruitment, enablement and go-to-market strategy in order to accelerate technology sales. Everything

Channel is a UBM company. To learn more about Everything Channel, visit us at http://www.everythingchannel.com. Follow us on Twitter at http://twitter.com/everythingchnl.

About United Business Media Limited

UBM) focuses on two principal activities: worldwide information distribution, targeting and monitoring; and, the development and monetization of B2B communities and markets. UBM’s businesses inform markets and serve professional commercial communities — from doctors to game developers, from journalists to jewelry traders, from farmers to pharmacists — with integrated events, online, print and business information products. Our 6,500 staff in more than 30 countries are organized into specialist teams that serve these communities, bringing buyers and sellers together, helping them to do business and their markets to work effectively and efficiently. For more information, go to http://www.ubm.com.

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Intronis Named to CRNs 2011 5-Star Partner Programs Guide

ResponseTek Delivers Real-Time Insight for Voice of Customer Programs with Enhanced Text Analytics and Topic Mining

Vancouver, Canada (PRWEB UK) 25 June 2012

ResponseTek, the leading software vendor for enterprise customer experience management (CEM) solutions, is pleased to announce the release of Buzz Tracker, its new real-time text analytics module. The ResponseTek Listening Platform is now able to automatically translate every customer comment from all channels into business metrics, allowing immediate interpretation of satisfaction and loyalty drivers as a standard capability.

Businesses constantly struggle with systematically extracting insight from the massive amounts of text-based customer communication occurring through customer surveys, social media, email and chat interactions. Without automated analysis, key themes and topics identified by the growing number of customer interactions are going unnoticed.

ResponseTeks innovative solution enables employees throughout the organization to freely explore keywords related to their roles. For example, an analyst looking for insight into a specific issue can easily add related topics and Buzz Tracker instantly analyzes all verbatim comments, including historical data. The user can easily filter results, drill into details, focus on a specific source, and continue to tune the analytics on-demand.

We are very excited about setting a new bar in customer experience with Buzz Tracker, states Syed Hasan, CEO of ResponseTek. The ability to quickly understand which customer topics are driving higher or lower satisfaction and advocacy scores is incredibly powerful, especially in todays business where the volumes of text-based interactions continues to accelerate.

The Buzz Tracker report is a standard component of the Listening Platform at no additional cost. Features include:

ResponseTek Delivers Real-Time Insight for Voice of Customer Programs with Enhanced Text Analytics and Topic Mining

Two Leading Cloud Service Providers Select MSPexcellence to Enhance Their Indirect Channel Programs

Andover, MA (PRWEB) February 09, 2012

MSPexcellence, the business-building consultancy for Managed Services Providers (MSPs) and Cloud Solutions Providers (CSPs) has been selected by two leading providers of hosted cloud services to expand their market coverage with a channel of indirect sales partners to resell their hosted cloud services. External IT, a leading provider of comprehensive cloud-based IT solutions based in Dallas, Texas and Global Micro, the first and the largest provider of hosted services in South Africa, are both working with MSPexcellence to roll out a structured channel program to enable VARs, interconnects and MSPs to become certified channel partners and successful Cloud Solutions Providers. The programs will provide a franchise model for selling cloud solutions to the SMB/SME segment of the market (from 10 to 1,000 employees), a customer set that represents the next area of high growth in cloud-based IT service delivery.

MSPexcellence is providing External IT and Global Micro with consulting services and strategic planning. The goal is to create a franchise model for Cloud Solutions Providers based on a proven success formula for identifying highly qualified sales opportunities and implementing effective customer acquisition programs in their local markets.

Dallas-based External IT is one the first cloud solutions providers to offer full service IT outsourcing around a unifying Web Portal, called OS33. External IT delivers secure, high availability services from multiple data centers supported by a nationwide service and support organization. External IT combines cloud service delivery with deep experience in regulatory compliance, application integration, security services and disaster recovery. They have also developed an advanced service delivery platform to manage the user desktop and to simplify the user experience with the cloud.

We chose MSPexcellence to assist our company in expanding our channel program because of their experience, insight and professionalism, said David Matalon, Co-Founder and CEO of External IT. Todd and Dave have done this before and our goal was to accelerate the time-to-market for our indirect initiative as well as to base it on proven best practices for engaging the channel. MSPexcellence has met our high expectations and we are bullish on our potential to build successful partnerships within the channel.

Global Micro, based in Johannesburg, South Africa, operates a network of virtual private data centers running state-of-the-art virtualization technology as a platform for cloud services. Available on this platform is an extensive portfolio of hosted applications and services that VARs and MSPs can offer to their customers and integrate with their existing managed services solutions. Global Micros hosted services include the full spectrum of productivity solutions including hosted Microsoft Exchange servers and Office on Demand services that provide unified messaging, collaboration and real-time communications services at a low cost per user. Also available is a sophisticated cloud backup and disaster recovery service that provides off-site backup for the customers critical information assets as well as virtual servers that offer a flexible, scalable and cost effective way to expand the customers IT infrastructure into the cloud.

Global Micro engaged the services of MSPexcellence to do what we could not do alone – guide us to a profitable and scalable channels-based model that will solidify our position as the leading technology provider in South Africa, commented JJ Milner, Managing Director of Global Micro. MSPexcellence helps us to accomplish our goals by being part of our team, diving into the details and delivering strategy, content and producing very professional customer and partner facing materials that enable and accelerate the sales process.

According to Todd Hussey, Partner and Co-founder of MSPexcellence, The channel is perfectly positioned to profit from the cloud. There has never been a more pressing need for a trusted advisor to demystify the technology and offer a fully managed cloud solutions that minimize the risks and maximize the rewards of cloud computing for their customers. We are excited to join forces with External IT and Global Micro to combine their leading-edge technology solutions with our sales and marketing formula to fully enable their partners to play this important role.

About MSPexcellence

MSPexcellence is a provider of business building strategies, tools and services for managed service providers and their technology suppliers. The company was founded by Todd Hussey and Dave Zwicker who bring unparalleled industry experience to the MSP business services landscape in the form of technology messaging and positioning, pricing and packaging strategies, go-to-market planning, content-driven lead generation programs, effective sales staffing and management of the sales process. This experience is embodied in the industrys most complete compilation of MSP best practices, The MSPexcellence Playbook, an easy-to-use guide for building a successful MSP business. More information about MSPexcellence and The MSPexcellence Playbook is available at http://www.mspexcellence.com.

About External IT

External IT was one of the very first full-service, cloud IT outsourcing companies. Our cloud hosting platform, OS33, unifies all of your IT, both Windows and Web, enabling you to take full advantage of cloud computing. Visit http://www.externalIT.com.

About Global Micro

Global Micro Solutions is South Africas premier provider of business communications services, including hosted Microsoft Exchange, to small-and-medium-sized businesses. Founded in 1995, Global Micro Solutions was the first to offer cloud-based business-class email. The company has now offers the most complete portfolio of cloud services, partner enablement resources and business building tools of any MSP cloud-hosting provider in South Africa. For more information contact the company at (0)11 731 0600 or 0861 GLOBAL and via the web at http://www.globalmicro.co.za.

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