Consonus Customer Leaves for Cost, Returns to Remote Backup Service for Technical Support

Cary, NC (Vocus) July 29, 2010

Consonus and channel partner BlueTech IT Solutions will once again provide St. Stephens Episcopal Day School, a private elementary school located in the Coconut Grove area of Miami, with Consonus Remote Backup Service (Consonus RBS), a fully-automated cloud backup solution that is backed by award-winning technical support.

The former Consonus/BlueTech IT customer left for a well-known, inexpensive provider. After less than two months, the provider was unable to successfully back up St. Stephens data. Incomplete backup attempts and poor customer service were the leading factors prompting St. Stephens to return to Consonus and BlueTech IT.

Despite six weeks of efforts, the low-cost provider was never able to successfully back up our 150G of data. We were thrilled to learn that Consonus still had our original data and that we were able to pick up where we left off, said St. Stephens Director of Technology Felix Jacomino. The expertise offered by BlueTech and Consonus is second to none. The team really bailed us out.

Consonus has consistently received praise from customers and channel partners for superior technical support. Consonus staff is among the most highly-credentialed and well-trained in the industry. With team members who average more than 15 years of industry experience, Consonus skilled engineers bring additional value to all IT solutions offered to significantly reduce downtime, boost productivity, and maximize the IT investment.

Often, a low-price provider can cost a company far more than they anticipated saving, said Consonus President Bob McCarthy. When evaluating cost, there are four critical factors to consider: security, resiliency, compliance, and support. If there is a breakdown in any of these key quality points, the cost to the client can be intensive.

Consonus RBS is a unique alternative to traditional data backup recovery methods, replacing conventional solutions with a fully automated online data backup solution. It provides an automatic backup of heterogeneous file servers as well as application and database servers with encrypted, secure offsite data storage and rapid online restoration. Powered by Asigra, the first and only cloud software provider to achieve FIPS 140-2 Certification the highest level of security assurance to date Consonus RBS also offers multi-level security authentication, agentless support for the broadest variety of platforms including Windows, UNIX, AS/400, and Apple, and hot backups for all leading databases and applications.

About Consonus Technologies

Consonus Technologies, Inc. is a leading national provider of Data Center hosting and colocation, Managed IT Services, IT Infrastructure, and IT Consulting solutions based in Cary, NC. Offering a comprehensive suite of IT services, combined with highly-secure, reliable, and energy-efficient data centers across the country, Consonus provides customers with complete cloud computing solutions addressing disaster recovery, data protection, and virtualization. Consonus is an active, long-time member of The MSPAlliance, the worlds largest Professional Association and Accrediting Body for the Managed Services Industry. Visit Consonus Technologies on the Web at http://www.consonus.com.

About BlueTech IT Solutions

BlueTech IT Solutions is an Information Technology service and consulting company based in Miami, FL. With more than 25 years of experience in the IT field with specializations in the financial, manufacturing and construction industry, BlueTechs array of services includes computer network design, implementation and management, network security and intrusion prevention, Microsoft Exchange server installation, configuration and administration, and disaster recovery solutions. Visit BlueTech on the Web at http://www.bluetechit.com.

About St. Stephens Episcopal

St. Stephens Episcopal Day School, serving PreK(3) to Grade 5, was founded by St. Stephens Episcopal Church in 1958. The original intent of the Church in creating the School was to accommodate the educational needs of Church families. Over the years, the constituency of the School has changed and the relationship between the School and the Church has evolved. The School is now a primary outreach of the Church into the broader community. Through the School, St. Stephens Episcopal Church touches the future. With a focus on using technology in the classroom, St. Stephens offers a 21st century learning environment that provides not only academic excellence but also spiritual formation. Learn more about St. Stephens at http://www.sseds.org.

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Consonus Customer Leaves for Cost, Returns to Remote Backup Service for Technical Support

Consonus Expands Sales and Technical Teams in Florida

Cary, NC (PRWEB) June 09, 2011

Consonus has expanded its sales and technical teams in Florida to include three new hires with expertise in cloud computing, consolidation and business continuity to accommodate growing demands in the southern region: Professional Solutions Delivery Consultant Erick Milanes, Solutions Architect James Meyers, and Account Executive Stephany Karp.

This team hire affords Consonus the opportunity to greatly expand our presence in the South, said Regional Sales Manager Jerry Burum. Each one brings a wealth of industry experience, including Symantec, VMware, and NetApp to help strengthen our foothold in the region. Their expert knowledge and solid partner relationships will be a great asset to Consonus customers.

Previously a senior technical architect with Softchoice Corporation, Consonus Solutions Delivery Consultant Erick Milanes has over fifteen years of expertise in the pre- and post-sales of delivery, optimization, virtualization, multi-tier storage, blade server technology, as well as backup, recovery, and business continuity solutions. As a member of the Consonus Professional Services team, Milanes will be responsible for providing and deploying technical architectures that deliver the highest value add for Consonus solutions. Milanes holds multiple technical certifications that include: VMware VCP, Symantec VCP, and Cisco DCUCS Specialist.

Experienced in designing and support virtualization solutions for financial services, healthcare, and State/Local/Education sector, Consonus Solutions Architect James Meyers is an IT veteran of over ten years, working with a broad range of manufacturers to deliver holistic multi-vendor solutions that include Symantec, NetApp, EMC, Hitachi, HP, VMware, Cisco, Citrix , Microsoft, and more. Throughout his tenure in the industry, Meyers has earned a distinguished reputation with numerous manufacturers.

Also from Softchoice Corporation is Consonus Account Executive Stephany Karp. Since 2007, Karp has focused on consulting efforts for cloud computing, storage, and backup and disaster recovery solutions. She has advanced expertise in virtualization server and desktop, and server hardware, and is experienced with Cisco Advance Technologies, including voice, wireless, and route/switch.

About Consonus

Consonus is a leading national provider of Data Center Services, IT Consulting, IT Infrastructure, and Managed Services. A subsidiary of Midas Medici Group Holdings, Inc., Consonus offers a comprehensive suite of technology services and support while providing customers with solutions that address data center efficiency, disaster recovery, data protection, and virtualization. Visit Consonus on the Web at http://www.consonus.com.

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Consonus Expands Sales and Technical Teams in Florida

A&I Solutions would like to reveal this week"s Employee of the Week, Janette Olano. Janette is a Technical Consultant on the A&I Service Assurance Team.

(PRWEB) June 13, 2012

Janette has played a major role at A&I Solutions. She led an upgrade for the A&I Solutions website, setup a demo environment for Application Performance Management (which will be used in A&Is APM webinar series), and developed the Wiki site for A&I Solutions. Prior to becoming a consultant with A&I Solutions, Janette was a senior Java software engineer, who was a technical lead that maintained the United Airlines booking engine.

Janette explains, I love development. I love creating an application from scratch–building something from nothing! I may be a product software expert now who deals mostly with implementation, but I always seek for any opportunity to get my hands on coding. Whenever there is a gap in a client’s solution (a missing automated task, need for formatted results, more metrics, etc.), I quickly provide it to them with my scripting skills and expert knowledge of the APM product.

She specializes in Application Performance Management implementation installation, dashboards/alerts customization, report generation, setting up automated tasks thru shell scripting, and customized java plugins for EPAgents.

Specifically, Janette has built services interfacing with GDS/CRS hosts (Apollo, ITA, Covermore, etc.) for the Travel Distribution Platform. Also, Janette was involved in projects containing requirement analysis, client interfacing, team coordination, and design and development.

Since becoming a member of the A&I Solutions team, Janette has worked for SeaWorld, Adventist Health System, Washington Metropolitan Area Transit Authority (WMATA), and is currently working with Liberty Mutual.

Success Story:

While working for Liberty Mutual, Janette displayed her strength in Java development. Recently, she wrote an improved log monitor EPAgent plugin that processes both non-encoded and encoded log files. This feature was not available in Liberty Mutuals current system. She, also, upgraded a web application that monitors Agents and retrieves data from a persistent DB, creating an easier and more convenient process for the firm.

Recommendation:

I’ve worked with Jett for several years and have always been impressed with her. She’s very smart, detail-oriented and has always been a leader within any team she works with. Along with being an excellent developer in existing project environments, she is also able to learn new technologies easily and can quickly adapt to new environments. I highly recommend her. Linda W. Technical Lead at Datalex

About A&Is Service Assurance

A&I Solutions Application Performance Management and Monitoring team is a premier Direct Managed Partner and service provider of CA Service Assurance and Application Performance Management. Our Network Performance Management tools can help you continuously monitor application delivery across physical, virtual, and cloud environments. Ultimately, our team of experts assures that end-to-end application response times meet or exceed SLAs and business requirements. A&I Solutions has extensive experience in APM Introscope, CEM, DB Insight, Spectrum, eHealth, Nimsoft and Service Operations Insight.

About A&I Solutions

A&I Solutions is North America’s premier provider of integrated enterprise solutions, dedicated to implementing solutions from CA technologies. A&I Solutions provides enterprise products and services to help companies achieve the highest level of performance. We focus on the best rated products and extensive experience to deliver comprehensive integrated Enterprise Solutions. Working with enterprise management, resource planning, service assurance, security and infrastructure monitoring, A&I helps organizations achieve their full potential by driving consistency and maximizing efficiency. Our proven methodologies, innovative best practices and deep technical experience produce better business results for our Customers. A&I has expertise across all IT environments – physical, distributed, cloud, virtual and heterogeneous platforms. We specialize in the following: CA Security Suite, CA Clarity, CA Wily – Introscope, CEM, SOI, NetQoS, Reporting – Business Objects, Crystal Reports, Actuate Reporting, Enterprise Integrations.

For more information please visit http://www.anisolutions.com.

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A&I Solutions would like to reveal this week"s Employee of the Week, Janette Olano. Janette is a Technical Consultant on the A&I Service Assurance Team.

Ignitions Yevgeniy Gerassimov Tops Highest Citrix Technical Certification

Bermuda (PRWEB) September 06, 2012

Ignition Ltd., a leader in off-shore IT solutions, is delighted to announce that engineer Yevgeniy Gerassimov has received the highest Citrix technical certification, the Citrix Certified Integration Architect (CCIA) for virtualisation. The CCIA certification focuses on best practices for analysis and design of Citrix virtualisation technologies and is held only by a handful of engineers and architects worldwide.

The CCIA provides recognition and credibility to IT professionals. As the most advanced Citrix certification, CCIA equips IT professionals with a depth of knowledge that will benefit organisations not only by lowering implementation costs but also increasing implementation success rates and reducing implementation time.

In order to achieve this top certification, Yevgeniy, one of Ignitions team of Group Technical Architects based in Bermuda, was tested on a range of skills used to design strategic approaches to virtualisation. Alongside demonstrating his wealth of experience, an integral element of the certification, Yevgeniy also had to obtain the Citrix Certified Enterprise Engineer (CCEE) for virtualisation certification and complete one final exam. Yevgeniy says The CCIA track allows IT professionals like myself to build on professional experience and develop a deep technical understanding of the virtual solutions. Im excited to be one of only a small group of engineers and architects across the globe to have achieved this certification.

Richard James, Ignitions Group Technical Director, added, This is a great accomplishment for Yevgeniy and for Ignition. As organisations continue to grow their virtualisation strategies, theyre demanding IT professionals to have first-rate skills and breadth of knowledge. Alongside our expert team, Yevgeniy’s CCIA certification clearly demonstrates our commitment and expertise to our clients for virtualisation solutions. Our mission is always to deliver the very best services and solutions to our clients.

Ignition is one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support.

For further information please contact:

Stephanie MacDonald

Group Marketing Specialist

The Ignition Group of Technology Companies

Direct: 345-525-5771

Email: smacdonald(at)ignitionmsp(dot)com.

About Ignition

Ignition is an IT solutions organisation with clients in Europe, throughout the Caribbean, North America and Canada. Ignition has provided IT solutions to clients for over a decade. The Ignition Business Solutions practice includes Software Solutions based on Microsoft technologies (principally through the SharePoint platform), Practice Management solutions (based on the market-leading ViewPoint application), and Records Management services. Ignition is also one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Bahamas, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information.

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