Ignitions Yevgeniy Gerassimov Tops Highest Citrix Technical Certification

Bermuda (PRWEB) September 06, 2012

Ignition Ltd., a leader in off-shore IT solutions, is delighted to announce that engineer Yevgeniy Gerassimov has received the highest Citrix technical certification, the Citrix Certified Integration Architect (CCIA) for virtualisation. The CCIA certification focuses on best practices for analysis and design of Citrix virtualisation technologies and is held only by a handful of engineers and architects worldwide.

The CCIA provides recognition and credibility to IT professionals. As the most advanced Citrix certification, CCIA equips IT professionals with a depth of knowledge that will benefit organisations not only by lowering implementation costs but also increasing implementation success rates and reducing implementation time.

In order to achieve this top certification, Yevgeniy, one of Ignitions team of Group Technical Architects based in Bermuda, was tested on a range of skills used to design strategic approaches to virtualisation. Alongside demonstrating his wealth of experience, an integral element of the certification, Yevgeniy also had to obtain the Citrix Certified Enterprise Engineer (CCEE) for virtualisation certification and complete one final exam. Yevgeniy says The CCIA track allows IT professionals like myself to build on professional experience and develop a deep technical understanding of the virtual solutions. Im excited to be one of only a small group of engineers and architects across the globe to have achieved this certification.

Richard James, Ignitions Group Technical Director, added, This is a great accomplishment for Yevgeniy and for Ignition. As organisations continue to grow their virtualisation strategies, theyre demanding IT professionals to have first-rate skills and breadth of knowledge. Alongside our expert team, Yevgeniy’s CCIA certification clearly demonstrates our commitment and expertise to our clients for virtualisation solutions. Our mission is always to deliver the very best services and solutions to our clients.

Ignition is one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support.

For further information please contact:

Stephanie MacDonald

Group Marketing Specialist

The Ignition Group of Technology Companies

Direct: 345-525-5771

Email: smacdonald(at)ignitionmsp(dot)com.

About Ignition

Ignition is an IT solutions organisation with clients in Europe, throughout the Caribbean, North America and Canada. Ignition has provided IT solutions to clients for over a decade. The Ignition Business Solutions practice includes Software Solutions based on Microsoft technologies (principally through the SharePoint platform), Practice Management solutions (based on the market-leading ViewPoint application), and Records Management services. Ignition is also one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Bahamas, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information.

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Ignitions Yevgeniy Gerassimov Tops Highest Citrix Technical Certification

Halifax, Canada (PRWEB) November 30, 2012 Ignition Ltd., a leader in off-shore IT solutions, is delighted to announce its team managers have demonstrated service excellence through achieving key certifications. Jeremy Agnew, Service Manager, has been awarded the HDI Support Centre Manager certification while Adam Wambolt, Platform Manager, achieved the ITIL qualification. Jeremy Agnew, Ignitions Service Manager, is responsible for managing the activities and deliverables of Ignitions Service Desk team. In this role, Jeremy is also responsible for providing technical assistance to his team, ensuring outstanding customer service. The HDI Support Centre Manager (HDI-SCM) certification showcases Jeremys commitment to service excellence. The training focusses on processes, procedures, and best practices for managing, and staffing a service centre. It also looks at identifying and measuring key performance indicators for service desks. In order to achieve this top certification, Jeremy has verified his expertise in support centre management best practices and confirms his ability to strategically align support centre operations with business needs. Ignitions Platform Manager, Adam Wambolt, is responsible for managing the various service platforms for Ignition. Key parts of this role includes change control, capacity planning, inventory management, customer integration and license management. By achieving the ITIL certification, Adam has clearly demonstrated skills in global best practice IT service management. ITIL is the most widely accepted approach to IT service management in the world. Through this certification, Adam has proven his understanding of best practices for service strategy, service design, service transition, service operation and continual service improvement. Richard James, Ignitions Group Chief Technology Officer, says This is a great accomplishment for Jeremy, Adam and for Ignition. Organisations today rely upon outstanding IT service and support to enable them to achieve their company vision, business strategy and goals. They are therefore demanding IT professionals to have first-rate skills and breadth of knowledge. We pride ourselves on our customer service excellence. Our mission is always to deliver the very best services and solutions to our clients and the achievements by Jeremy and Adam reinforce this. Ignition is one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Contact For further information please contact Stephanie MacDonald Group Marketing Specialist The Ignition Group of Technology Companies Direct: 345-525-5771 Email: smacdonald(at)ignitionmsp(dot)com. About Ignition Ignition is an IT solutions organisation with clients in Europe, throughout the Caribbean, North America and Canada. Ignition has provided IT solutions to clients for over a decade. The Ignition Business Solutions practice includes Software Solutions based on Microsoft technologies (principally through the SharePoint platform), Practice Management solutions (based on the market-leading ViewPoint application), and Records Management services. Ignition is also one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Bahamas, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information. ### Related Disaster Recovery And Backup Services Press Releases Ignitions Team Tops Service Exams

Halifax, Canada (PRWEB) November 30, 2012

Ignition Ltd., a leader in off-shore IT solutions, is delighted to announce its team managers have demonstrated service excellence through achieving key certifications. Jeremy Agnew, Service Manager, has been awarded the HDI Support Centre Manager certification while Adam Wambolt, Platform Manager, achieved the ITIL qualification.

Jeremy Agnew, Ignitions Service Manager, is responsible for managing the activities and deliverables of Ignitions Service Desk team. In this role, Jeremy is also responsible for providing technical assistance to his team, ensuring outstanding customer service.

The HDI Support Centre Manager (HDI-SCM) certification showcases Jeremys commitment to service excellence. The training focusses on processes, procedures, and best practices for managing, and staffing a service centre. It also looks at identifying and measuring key performance indicators for service desks. In order to achieve this top certification, Jeremy has verified his expertise in support centre management best practices and confirms his ability to strategically align support centre operations with business needs.

Ignitions Platform Manager, Adam Wambolt, is responsible for managing the various service platforms for Ignition. Key parts of this role includes change control, capacity planning, inventory management, customer integration and license management.

By achieving the ITIL certification, Adam has clearly demonstrated skills in global best practice IT service management. ITIL is the most widely accepted approach to IT service management in the world. Through this certification, Adam has proven his understanding of best practices for service strategy, service design, service transition, service operation and continual service improvement.

Richard James, Ignitions Group Chief Technology Officer, says This is a great accomplishment for Jeremy, Adam and for Ignition. Organisations today rely upon outstanding IT service and support to enable them to achieve their company vision, business strategy and goals. They are therefore demanding IT professionals to have first-rate skills and breadth of knowledge. We pride ourselves on our customer service excellence. Our mission is always to deliver the very best services and solutions to our clients and the achievements by Jeremy and Adam reinforce this.

Ignition is one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support.

Contact

For further information please contact

Stephanie MacDonald

Group Marketing Specialist

The Ignition Group of Technology Companies

Direct: 345-525-5771

Email: smacdonald(at)ignitionmsp(dot)com.

About Ignition

Ignition is an IT solutions organisation with clients in Europe, throughout the Caribbean, North America and Canada. Ignition has provided IT solutions to clients for over a decade. The Ignition Business Solutions practice includes Software Solutions based on Microsoft technologies (principally through the SharePoint platform), Practice Management solutions (based on the market-leading ViewPoint application), and Records Management services. Ignition is also one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Bahamas, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information.

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