ihiji, a Provider of Cloud-Based NMaaS Platforms for Remote Monitoring and Support of IP-Enabled Devices, Joins the Austin Technology Incubator

Austin, Texas (PRWEB) May 09, 2012

The Austin Technology Incubator (ATI), a not-for-profit unit of the IC2 Institute of The University of Texas at Austin, welcomes ihiji to its IT portfolio as a full member company. ihiji, ( hj), is a provider of cloud-based Network Management as a Service (NMaaS) platforms for remote monitoring and support of IP-enabled devices, and has been a part of ATIs Landing Pad Program since 2010.

The Landing Pad Program supports early stage technology companies by leveraging ATIs network and community insight to accelerate that companys acculturation into the Austin business ecosystem. ihiji founders, Stuart Rench, President; Michael Maniscalco, Vice President of Technology; and, David Rench, Vice President of Finance, started a residential design-build home automation company with the idea that home electronic systems could be simplified using better engineering and application of technology. In 2010, after building a successful integration firm in West Palm Beach, Florida, they sold their company to focus solely on ihiji invision, a cutting-edge network management solution, and moved to Austin to be part of ATI. In 2011, the company hired Seth Rubenstein as Director of Sales and Business Development. In 2012, ihiji completed development of a more scalable, flexible and secure architecture and decided to apply the platform into other bigger markets, such as IT markets focused on IT Value Added Resellers (VAR) and corporate IT departments who manage a large number of branch locations. Ready to go on the fundraising circuit, ihiji decided the timing was right to move into full membership at ATI to take advantage of its additional benefits, such as deeper engagement with ATI directors and further access to ATIs established network of peers, mentors, businesses, and investors.

Not only is Texas a great state for businesses, but Austin is on the rise, has a wonderful tech community and is also very livable. The structure of ATI was a good fit for our company and the Landing Pad Program helped us easily relocate from out of state and not miss a beat, said Stuart Rench, President of ihiji; adding that ATI staff has been great. Theyre there when you need them for ideas, thoughts, reviews and introductions. Were also able to take advantage of multiple directors depending on our challenge, which is nice because they each have their own perspectives and areas of expertise.

ihijis new NMaaS platform is based on the same cloud-based architecture as its award-winning remote monitoring and support solution, ihiji invision, and lowers its clients capital and operating expenditures, increases productivity, and improves profit margins by minimizing equipment and network outages.

ihiji is a classic example of a services business successfully morphing into a scalable product company providing enterprise software solutions. ihiji fits perfectly into the sweet spot of Austin’s tech ecosystem and ATI’s IT portfolio. In working with the ihiji team as they transitioned from the Landing Pad Program to a full member company, the team continually impresses with their vision and discipline as they have shifted gears and moved into the next phase of their growth strategy, said Kyle Cox, ATI IT/Wireless Director.

ihijis NMaaS platform is in private beta, and the company is seeking participants from the Small to Medium Businesses (SMB) and/or IT Value Added Resellers (VAR) channels. To learn visit http://itbeta.ihiji.com/, email itbeta(at)ihiji(dot)com, or call 512.538.0520 ext. 2003.

About ihiji:

ihiji is a provider of cloud-based Network Management as a Service (NMaaS) platforms for remote monitoring and support of IP-enabled devices. Highly focused on the development of disruptive technologies, the companys cost effective Remote Monitoring and Management (RMM) solutions enable Managed Service Providers (MSPs) and IT professionals to progressively evolve to more efficient and effective cloud-based services.

The recipient of numerous industry awards and repeated recognition for its innovation, ihijis products lower a companys capital and operating expenditures, increase productivity, and improve profit margins by minimizing network and equipment outages. Originally introduced to efficiently monitor, maintain, and manage residential networking and automation products, the secure, scalable, and flexible ihiji platform is now being leveraged by SMBs, VARs, and IT professionals alike. ihiji works with partners and leading manufacturers to provide inspired solutions to complicated problems that increase efficiency, profitability, and customer satisfaction. Those interested can learn more by contacting the company at 512.538.0520 or by visiting http://www.ihiji.com.

About ATI:

The Austin Technology Incubator is a not-for-profit unit of the IC2 Institute of The University of Texas at Austin that harnesses business, government and academic resources to provide strategic counsel, operational guidance and infrastructure support to its member companies to help them transition from early stage ventures to successful technology businesses. Since its founding in 1989, ATI has worked with hundreds of companies, helping raise close to $ 1 Billion in investor capital. For more information, visit http://www.ati.utexas.edu.

Contact:

Laura Beck for ATI

laurabeckcahoon(at)gmail(dot)com

512-786-1098

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ihiji, a Provider of Cloud-Based NMaaS Platforms for Remote Monitoring and Support of IP-Enabled Devices, Joins the Austin Technology Incubator

Aptech Takes Business Intelligence to Next Level with Versatile Cloud-Based System that Adapts to all Mobile Platforms

Pittsburgh, PA (PRWEB) June 20, 2012

Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, today announced the release of its next- generation, cloud-based business intelligence system for all mobile and desktop formats. Compatible mobile devices include smart phones, tablets, and laptops. Aptech will demonstrate mobile-optimized Execuvue at HITEC 2012 in the Baltimore Convention Center June 25 28. Click here to learn more about Aptechs products and services.

Fingertip access to performance data

Most of our clients have executive teams that travel, and they require access to their companys performance data wherever they are. The new Execuvue release significantly increases the accessibility of our BI solution, said Cam Troutman, vice president and officer at Aptech. With the expanded popularity of mobile devices, especially tablets; reports, analysis, dashboards and more can be provided to anyone within the organization requiring the performance management information on whichever device best suits them wherever they are located. Execuvue leverages the latest IBM/Cognos tools to deliver mobile data to our users, and it is drawing an enthusiastic response.

Execuvue Version 10.1.1 is ideal for traveling hotel executives and adaptable for all wireless platforms from iPad to Android, handheld to tablet. Users gain fingertip access to data for individual properties, divisions, or corporate rollup analysis direct from the cloud. In addition, Execuvues Active Report capability allows users who are disconnected from the system to interact with the reports.

Execuvue delivers mobility and freedom

Two hospitality firmsHighpointe Hotel Corporation and Texas Western Hospitalitywill be incorporating the new mobile flexibility into their management strategies. The companies value the mobile convenience as well as the freedom that comes from Aptech hosting its solution.

For Florida-based Highpointe Hotel Corporation, pushing BI results to executive iPads makes perfect sense. Having iPads will enable our executives and managers to be mobile and still have their finger on the pulse of their properties and divisions to act effectively, said Mark Pate, assistant controller and director of IT for Highpointe. With more performance information in our managers hands, they will be able to respond proactively to changes in their business while events are still unfolding.

Highpointe values Aptech remote hosting and data storage

Highpointes BI system upgrade will also relieve its corporate team from system responsibility and provide greater data security. Aptech will host our new Execuvue BI system at its secure network facility, Pate said. We learned lessons from hurricanes Katrina and Ivan since many of our properties are located on the Gulf of Mexico. Aptech specializes in hosting large multi-property BI implementations with extensive data storage and our information will be safer off property.

An added advantage of the remotely-hosted BI strategy is that Aptech can easily pull operating information from Highpointes Hilton and Marriott properties, as well as from Smith Travel Researchs files, and consolidate it in one place where Execuvue can analyze it. We will develop our own custom report formats that will be clearly defined and based on Highpointes decision criteria, said Pate.

Aptechs hosting service frees Texas Western from system responsibility

Dallas-based Texas Western Hospitality wanted a central, globally-accessed BI data warehouse, but it had not considered where its system would be located. The firm operates 53 Marriott and Hilton full-service and select-service properties in seven states. Until recently, its executives received most property data via email, faxes, and hand-coded Excel spreadsheet reports for managers and owners. With 50+ properties, it was time to automate our processes, said Jim Smith, senior vice president operations for Texas Western Hospitality (TW).

The companys hotel software requirements included automatic downloading of property performance metrics from its Hilton OnQ and Marriott PMSes daily, as well as merging the data with labor numbers, Smith Travel Research output, and a variety of other information from TWs corporate accounting system. We are a hotel company, not a tech shop, so we never thought about the details of a cloud-based system, Smith said. Aptechs offer to host our system at its secure data center in Pittsburgh took all system responsibility off our hands. They handle our data security, backups, and system maintenance so we can run our hotel company.

We use Execuvue to look at the data we always had, but now we sort it by flexible criteria that allow us to see individual data points much faster, Smith added that some TW managers like to review reports on their iPads and he can track operations from his iPhone as needed. My data needs are different every day. It might be specific costs like labor or utilities, or STR comparisons, or other specific line items and expenses. We can easily pull our information into actionable formats that are clearly understandable. Our BI reports are mobile optimized so our executives can monitor performance anywhere.

Aptech Computer Systems

Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, leads the hospitality industry in leveraging change by valuing human relationships and applying technology to solve business problems for people. The company offers the hotel industry a solid resource of hospitality professionals. Aptech is an IBM Software Value Plus partner.

Incorporated in 1970, Aptech is a hospitality financial and operations technology solutions and service company. Aptechs state-of-the-art back office, business intelligence and enterprise planning products include Profitvue

Aptech Takes Business Intelligence to Next Level with Versatile Cloud-Based System that Adapts to all Mobile Platforms

ANT+ Android USB: first ULP sensor technology to connect with existing and future Android-powered smartphone and tablet platforms through a connected USB stick

Cochrane, Alberta (PRWEB) June 25, 2012

ANT Wireless (“ANT” http://www.thisisant.com), a division of Dynastream Innovations Inc., today announces ANT+ Android USB support providing the link for millions of existing and future monitoring devices to existing and future Android phones and tablets. Compatible with versions of the Android platform from 3.1 and above, the ANT+ support of the Android USB Host feature dramatically expands ANT+ data connectivity options for sport, fitness and health. Consumers, developers and sensor manufacturers all benefit as ANT+ USB support for Android opens additional opportunities in mobile phones as well as larger format tablets for emerging applications in medical and health. This is possible using ANT USB sticks already packaged with some ANT+ devices.

There are millions of people using ANT+ devices and its important that we create the ability to sync their data with as many portals as possible, stated Rod Morris, Vice President, Dynastream. With our new Android USB support, consumers worldwide get the very best of all worlds: they connect market- leading smart phone/tablet technology with an existing interoperable ecosystem. Whether thats an activity monitor transferring data to a phone, or a blood pressure cuff talking to a tablet, its all about giving people reliability, ease and optimal solutions that work together.

The ANT+ Android USB support links the most advanced sport, fitness and health solutions with already-purchased tablets and phones as well as future products. Anyone can install the ANT USB Service from the Google Play Store along with the standard ANT Radio Service. A drop-in update enables application upgrades with no redevelopment work. With this update, all existing Android applications which previously required built-in hardware to connect to ANT+ devices can enjoy the benefit of USB support.

Developers may now create new and unique applications for the Android platform utilizing an extensive array of ANT+ sensors including heart rate, blood pressure, continuous blood glucose, weight, foot speed and cadence, bike power, audio or video control, and temperature. Applications may also target ANT+ home automation and asset tracking use cases.

Fundamentally, we want to enable the best means of collecting and transferring data to the millions of ANT+ consumers, as quickly as possible, added Morris.

###

About ANT / ANT+ (http://www.thisisant.com)

ANT is a proven protocol and silicon solution for ultra-low power (ULP) practical wireless networking applications.

ANT+ facilitates interoperability between ANT+ Alliance member devices and the collection, automatic transfer and tracking of sensor data. Applicable in sport, wellness management and home health monitoring, ANT+ (built on the base ANT protocol) defines device profiles that specify data formats, channel parameters and network keys. The ANT+ Alliance is an open special interest group of companies who have adopted the ANT+ promise of interoperability. The Alliance ensures standardized communications through optimized brand value and partnerships with other top tier products.

The company behind ANT Wireless is Dynastream Innovations Inc. Dynastream was established in 1998 and became a wholly owned subsidiary of Garmin Ltd. in December 2006. Dynastream is based in Cochrane, Alberta, Canada, and is a world innovator in the research and development of inertial and wireless technology. http://www.dynastream.com

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Level Platforms and Symantec Provide Security Endpoint for Managed Services Providers

Ottawa, Canada and Mountain View, CA (PRWEB) July 10, 2012

Level Platforms today introduced its second advanced integration with the release of the new Symantec Endpoint Protection Service Module, which allows managed services providers (MSPs) to deliver efficient service for end-customers by monitoring, managing and troubleshooting their clients endpoint security infrastructure using Level Platforms remote monitoring and management (RMM) MSP platform.

MSPs face a daily stream of information about their clients IT infrastructure that they need to prioritize and react to in real time, said Gordon Rielly, CTO of Level Platforms. We designed our Service Module architecture to ensure that vital information from critical tools, such as Symantec Endpoint Protection (http://bit.ly/P4xx8g), one of the fastest and most effective endpoint protection solutions, is presented to the MSP within their regular workflow in Managed Workplace (http://bit.ly/M5byy1). Compared to competing approaches, our collaboratively designed Symantec Endpoint Protection Service Module delivers a fully integrated solution with complete alerting capabilities, customizable reporting, simple installation and integrated workflows.

Click to Tweet: Level Platforms joins forces with Symantec to provide security endpoint for MSPs: http://bit.ly/LkMCTh

Easy access, simple installation, complete reporting

With the Symantec Endpoint Protection Service Module, MSPs can easily access up-to-date information on the health of all of their customers endpoint protection deployments from a single Managed Workplace dashboard. This includes the current status of endpoints, detailed license information and the status of signatures and updates ensuring that all customer endpoints are fully secured at all times. The Symantec Endpoint Protection Service Module also monitors key operating parameters and actively alerts the MSP through the central dashboard as issues arise.

To speed installation time, the Symantec Endpoint Protection Service Module installs with a few clicks and requires no additional configuration or setup. The Service Module immediately begins monitoring the overall health of all endpoints managed by Symantec Endpoint Protection and displays all vital information on both at risk and normal endpoints in a single display. Customizable reports detailing overall endpoint protection system health, endpoint client version, definition and protection status and a licensing summary are all included in the Service Module, allowing MSPs to provide a complete, detailed view of their network to their end-customers.

“The comprehensive integration between Level Platforms and Symantec technologies provides immediate benefits for our customers and our business,” said Luis Alvarez, President and CEO of Alvarez Technology Group Inc. “From a single Managed Workplace dashboard, we now have even deeper visibility into the health and status of our customers’ entire network. This has helped us significantly reduce the time required to identify and resolve issues. In addition, customizable reporting tools delivered by Level Platforms now let us easily provide our clients with a detailed view of their network, and help position us as their trusted IT service provider. The integrated solution from Level Platforms and Symantec delivers a new level of automation, responsiveness and insight that is key as we continue to grow our MSP business.”

Long-standing relationship

Level Platforms and Symantec worked closely together to identify the monitoring and management interfaces that need to be exposed to help optimize the management experience for MSPs. The culmination of these efforts includes the Symantec Endpoint Protection 12.1 MP 1 release and the Symantec Endpoint Protection Service Module. Previously, Level Platforms and Symantec introduced the popular Symantec Backup Exec Service Module.

Level Platforms was among the first to enable our Symantec Endpoint Protection and Backup Exec products at a meaningful level, including reporting, monitoring and alerting, and they continue to set a high standard in terms of ease of use and depth of integrated functionality, said Stephen Banbury, Vice President, Channel and Alliance Marketing, SMB and .cloud, Symantec. Level Platforms partnership with Symantec allows MSPs to deliver Symantecs security and recovery solutions as services to their customers, enabling them to take advantage of the MSP opportunity.

Available now

The Symantec Endpoint Protection Service Module is now available for Level Platforms Partners. Log in to the Partner Portal (http://www.levelplatforms.com/LPIPortal/) for details. The Service Module requires the latest Symantec Endpoint Protection 12.1 MP 1 build.

To learn more about Managed Workplace and how to become a Partner, visit http://www.levelplatforms.com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms and Symantec Provide Security Endpoint for Managed Services Providers

Level Platforms Auto-Monitoring Accelerates MSP Sales and Slashes Operational Costs

Ottawa, Ontario (PRWEB) October 16, 2012

Level Platforms today introduced a new era of IT management for managed service providers (MSPs) with the release of On Premise and Cloud Editions of its Managed Workplace 2012 R2 remote monitoring and management (RMM) platform. New features, including automatic device monitoring and persistent state management help MSPs streamline and automate key processes to better engage with prospects, deliver higher quality services to existing clients and save time on lower level activities to focus staff on new revenue opportunities.

Auto-Monitoring includes important new architectural features with significant implications for MSPs. Policy Sets define customized packages of standard monitoring rules, which combined with Auto- Grouping allow MSPs to create new ways to standardize and automate operations, eliminate time-consuming tasks and provide differentiated services for end-customers including isolating unique monitoring for high-end and older devices, and much more. Persistent State Management addresses one of the biggest problems in IT management for MSPs network security compliance by leveraging automatic monitoring and grouping functionality to implement an automatic configuration verification model to enforce company policies for end-clients.

These major advances in IT monitoring help streamline and scale an MSPs entire business by eliminating time-consuming administrative tasks during customer acquisition and onboarding and simplifying service delivery and expansion processes.

Managed Workplace 2012 R2 saves us time and expense by significantly speeding up our customer onboarding process while giving us complete confidence that each customer site is being monitored to the fullest, said Andy Hanley, Head of Remote Monitoring with Blue Chip Data Systems, a large MSP headquartered in Poole, UK. With new smart policy modules and auto-grouping features, we can now automatically monitor all devices at a customer site in as little as 30 minutes. Alongside these time-saving capabilities, the ability to configure multiple policy sets for different levels of monitoring or to exclude specific devices gives us the flexibility necessary to meet various service level requirements across our customer base.

Advanced automation for prospects and clients

Level Platforms Network Audits are widely recognized as the single most powerful customer acquisition tool available today for MSPs. New Network Audit Policy Sets preconfigured in Managed Workplace collect all the data required to deliver deeply insightful reports that identify problems and opportunities across the entire customer infrastructure to help MSPs propose solutions to close the sale.

After the sale Managed Workplace then shifts from Network Audit to provide comprehensive environment-wide monitoring and management. New customers are on-boarded in minutes with a single software install providing the specific customized policies for the appropriate class of service. And as new devices are deployed on the customer site they are automatically discovered, provisioned and brought under full management according to pre-configured rules without intervention by the MSP.

For the entire IT environment under management, Managed Workplace Persistent State Management maintains and enforces configuration regardless of external environmental changes. MSPs can now easily automate processes to remove blacklisted applications and overturn undesired configuration policies to help enforce security compliance and deliver higher service level consistency for their end customers. For example, many MSPs standardize and deploy antivirus and antimalware solutions across their customer base. If an end-user accidently removes security features from their system, Managed Workplace detects and automatically redeploys the MSPs preconfigured solutions to protect the end-users device and customer network.

Additional new features in Managed Workplace 2012 R2 include alert functionality when devices are discovered after an initial network scan, an Update Center to provide easy access to product updates, MW Wire to notify users of important news related to Managed Workplace right from the Service Center dashboard, next-generation Service Modules and more.

Managed Workplace 2012 R2 solidifies our position as technology leader in the RMM market, with new features that ease configuration, dramatically speed onboarding and enable new levels of integration to significantly broaden the capabilities of our MSP platform, said Peter Sandiford, CEO Level Platforms. With our comprehensive RMM platform, Managed Workplace, MSPs can automate operations, lower operating costs and deliver high-quality services to extend and enhance their offering and grow their business by managing the full range of end customer technology including workstations, servers, networking, imaging, VoIP, mobile devices and cloud.

For full details about Managed Workplace 2012 R2, and to learn how to become a Level Platforms Partner, visit http://www.levelplatforms.com.

Managed Workplace 2012 R2 Technical Training

Level Platforms is hosting a technical deep dive into new features in Managed Workplace 2012 R2. Designed specifically for technical staff now using Managed Workplace, but open to others by invitation, two two-hour sessions will be held on Tuesday, October 30th at 9 a.m. and 4 p.m. EDT. For full details and to register, Level Platforms Partners should log in to the Partner Portal and visit http://www.levelplatforms.com/LPIPortal/Connect/mw_technicaltraining.aspx. Others should contact Level Platforms at marketing (at) levelplatforms (dot) com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms Auto-Monitoring Accelerates MSP Sales and Slashes Operational Costs

Level Platforms Launches Open Platform for Vendor Technology Integration

Ottawa, ON, Canada (PRWEB) November 20, 2012

Extending its role as the innovation leader in managed services, Level Platforms today announced that hardware, software and cloud services vendors can now create their own customized embedded workflows and automation within its Managed Workplace remote monitoring and management (RMM) platform. By opening its Managed Workplace platform to third-party products and solutions, Level Platforms MSP Partners can now streamline and optimize technical support for their preferred vendors to lower costs and provide a superior end-user experience for the vendors technologies.

As the SMB channel continues its transformation to the MSP model, vendor products and solutions that are easily and seamlessly managed will increasingly be the technology that MSPs support, recommend and resell, said Peter Sandiford CEO Level Platforms. Opening Managed Workplace to allow vendors to integrate with MSP processes brings value to vendors, MSPs and end customers. For the first time the global vendor community is now able to align and integrate their value proposition with the MSP business model.

New Technology Integration Program

To access this major platform extension Level Platforms is introducing a comprehensive Technology Integration Program (TIP). With the TIP program, vendors can access a software development kit (SDK) with the necessary tools and documentation to build their own next-generation Service Modules.

Level Platforms Launches Open Platform for Vendor Technology Integration

Ottawa, Ontario (PRWEB) December 21, 2012 As part of the continuing expansion of its Managed Workplace remote monitoring and management (RMM) platform, Level Platforms today introduced new Mobile Device Management (MDM) capabilities that help managed service providers (MSPs) simplify and speed email configuration, improve performance and enhance security for new smartphones and tablets from Apple. Deploying enhanced MDM capabilities, now available as part of Managed Workplace 2012 R2 Feature Pack 1, MSPs will help end-clients lower operating costs and address critical security concerns as sensitive corporate material is shared and accessed on mobile devices. As device manufacturers expand the performance of mobile devices, were rapidly evolving our own MDM capabilities within the Managed Workplace platform to introduce new levels of configuration, management and monitoring for MSPs serving the small and medium business market, said Gordon Rielly, CTO, Level Platforms. Fully integrated, comprehensive MDM features are critical for MSPs as they seek ways to expand their services offering and grow their business. Weve made a clear commitment to being the leader in MDM to ensure Level Platforms Partners have the technology and tools required to manage the entire IT experience for their clients. Exchange ActiveSync (EAS) Configuration for iOS 6 New MDM features in Managed Workplace 2012 R2 Feature Pack 1 include iOS email configuration policies supporting EAS, in addition to POP3 and IMAP4 mail solutions. Using email policies, MSPs can automatically configure all iOS devices to receive corporate email with minimal end-user involvement or support from an internal IT organization. In addition, with new MDM iOS features MSPs can set options to improve email security, including preventing apps from accessing a users email account. Level Platforms MDM offering also supports email configuration policies for all other major devices, including EAS for Android devices. For clients considering IT solutions for mobile devices, their main requirement is simplifying device set-up and ongoing management to help improve productivity, said Blake Schwank, CEO of Colorado Computer Support, a Level Platforms MSP Partner now deploying MDM to clients in the education and professional services markets. Our end-users want to access email, documents and business applications, whether they are on a mobile device, a laptop or their PC. With expanding MDM features, were able to more easily manage all technologies our clients rely on from the desktop to their iPhone all from the same central Managed Workplace dashboard. Additional MDM Features Level Platforms expanded MDM capabilities provide monitoring and management for all major smartphones and tablets, including devices from Apple, Google, Microsoft and RIM. Managed Workplace MDM features allow MSPs to fully manage mobile devices for their end-clients, including simplified provisioning of email and network connectivity, automated asset information collection, monitoring and altering, comprehensive security features to track devices, restrict access and wipe information if required, and more. New MDM features with Managed Workplace 2012 R2 Feature Pack 1 include: Roaming Detection alerts the MSP when a device changes mobile networks to help control operating costs for their end-clients; New configuration policies to improve iOS device security and functionality to help clients reduce costs and administrate corporate usage guidelines, including regulating the ability for end-users to download, access or delete applications, store documents in the cloud, share photos and more ; Restricting the use of application, such as cameras in high-security environments, for iPhone and Android devices. Managed Workplace 2012 R2 Feature Pack 1 Now Available Managed Workplace 2012 R2 Feature Pack 1, including expanded MDM capabilities, is now available for Level Platforms Partners though the Update Center. To learn more about MDM features from Level Platforms, or how to become a Partner, visit http://www.levelplatforms.com. About Level Platforms Level Platforms provides Managed Workplace Level Platforms First RMM Vendor Delivering Mobile Device Management Features for iPhone 5 and iOS 6

Ottawa, Ontario (PRWEB) December 21, 2012

As part of the continuing expansion of its Managed Workplace remote monitoring and management (RMM) platform, Level Platforms today introduced new Mobile Device Management (MDM) capabilities that help managed service providers (MSPs) simplify and speed email configuration, improve performance and enhance security for new smartphones and tablets from Apple. Deploying enhanced MDM capabilities, now available as part of Managed Workplace 2012 R2 Feature Pack 1, MSPs will help end-clients lower operating costs and address critical security concerns as sensitive corporate material is shared and accessed on mobile devices.

As device manufacturers expand the performance of mobile devices, were rapidly evolving our own MDM capabilities within the Managed Workplace platform to introduce new levels of configuration, management and monitoring for MSPs serving the small and medium business market, said Gordon Rielly, CTO, Level Platforms. Fully integrated, comprehensive MDM features are critical for MSPs as they seek ways to expand their services offering and grow their business. Weve made a clear commitment to being the leader in MDM to ensure Level Platforms Partners have the technology and tools required to manage the entire IT experience for their clients.

Exchange ActiveSync (EAS) Configuration for iOS 6

New MDM features in Managed Workplace 2012 R2 Feature Pack 1 include iOS email configuration policies supporting EAS, in addition to POP3 and IMAP4 mail solutions. Using email policies, MSPs can automatically configure all iOS devices to receive corporate email with minimal end-user involvement or support from an internal IT organization. In addition, with new MDM iOS features MSPs can set options to improve email security, including preventing apps from accessing a users email account. Level Platforms MDM offering also supports email configuration policies for all other major devices, including EAS for Android devices.

For clients considering IT solutions for mobile devices, their main requirement is simplifying device set-up and ongoing management to help improve productivity, said Blake Schwank, CEO of Colorado Computer Support, a Level Platforms MSP Partner now deploying MDM to clients in the education and professional services markets. Our end-users want to access email, documents and business applications, whether they are on a mobile device, a laptop or their PC. With expanding MDM features, were able to more easily manage all technologies our clients rely on from the desktop to their iPhone all from the same central Managed Workplace dashboard.

Additional MDM Features

Level Platforms expanded MDM capabilities provide monitoring and management for all major smartphones and tablets, including devices from Apple, Google, Microsoft and RIM. Managed Workplace MDM features allow MSPs to fully manage mobile devices for their end-clients, including simplified provisioning of email and network connectivity, automated asset information collection, monitoring and altering, comprehensive security features to track devices, restrict access and wipe information if required, and more.

New MDM features with Managed Workplace 2012 R2 Feature Pack 1 include:

Roaming Detection alerts the MSP when a device changes mobile networks to help control operating costs for their end-clients;
New configuration policies to improve iOS device security and functionality to help clients reduce costs and administrate corporate usage guidelines, including regulating the ability for end-users to download, access or delete applications, store documents in the cloud, share photos and more ;
Restricting the use of application, such as cameras in high-security environments, for iPhone and Android devices.

Managed Workplace 2012 R2 Feature Pack 1 Now Available

Managed Workplace 2012 R2 Feature Pack 1, including expanded MDM capabilities, is now available for Level Platforms Partners though the Update Center. To learn more about MDM features from Level Platforms, or how to become a Partner, visit http://www.levelplatforms.com.

About Level Platforms

Level Platforms provides Managed Workplace

Level Platforms First RMM Vendor Delivering Mobile Device Management Features for iPhone 5 and iOS 6

Level Platforms Voted Best Remote Monitoring and Management Channel Vendor

Ottawa, ON, Canada (PRWEB) January 04, 2013

Level Platforms, a global leader in remote monitoring and management (RMM) software, today announced that it has been recognized by Business Solutions magazine readers as the Best Channel Vendor for 2013 in the Remote Monitoring and Management (RMM) category.

The annual survey asks Business Solutions magazines subscribers to rate their vendor partners in categories important to their success including service and support, channel friendliness, channel program, product features, product reliability, product innovation and VAR margins. Level Platforms earned top spot in the RMM category with an overall score of 4.01 out of 5 achieving high rankings across all categories.

Breakout product innovations in 2012 resulted in very rapid growth among Level Platforms MSP Partners who leveraged automated Network Audits and cloud, mobility and other emerging technologies to expand their business, said Peter Sandiford, CEO, Level Platforms. Our commitment to Partner success including comprehensive training, business development and technical support combined with extensive new automation, collaboration, monitoring and management features, provides new and established MSPs with all the tools they need to build successful and rapidly growing managed services businesses.”

“Our annual channel awards provide resellers and MSPs with a guide of who their peers think are the best in the business,” said Sue Bresee, publisher, Business Solutions magazine. “All vendors who made the list are exceptional, and our readers gave Level Platforms high marks across the board for its commitment to the channel, support and service, and continuing product innovation.

More than 3,000 value-added resellers (VARs) and managed service providers (MSPs) participated in this year’s survey with over 7,000 votes cast. For more information on Business Solutions Magazine’s Best Channel Vendors, visit http://www.bsminfo.com/.

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