Major Autotask Release Extends the Power of its Open Platform

East Greenbush, NY (PRWEB) August 30, 2011

Autotask Corporation, the worlds leading provider of hosted IT business management software, today announced the latest features and functionality that will be available to users around the world later this week. The release includes significant enhancements to Autotasks multi-browser platform, workflow automation engine, client portal usability, service-level agreements, reporting tools, quote and expenses API, and a new Daily Alerts feature to help optimize service delivery and improve customer retention.

Multi-Browser Support

The August release expands Autotasks support of Internet Explorer, Firefox, Chrome and Safari browsers for its Home, CRM, Service Desk, Projects, Contracts, Timesheets and Directory modules, ensuring users can access Autotask from virtually any device connected to the Internet.

As we announced at Autotask Community Live in May, multi-browser support is key to our strategy of creating a robust IT business management platform that is open to the way our customers want to do business, said Mark Cattini, Autotask CEO. Open on the front end to the computers, mobile devices and browsers they use to access Autotask. Open on the backend to give users greater choice in integrating the tools, services and partners they use to deliver products and services to their clients.

Workflow Automation

The workflow engine, which is central to Autotask and allows users to automate and optimize critical business processes, has been extended to the service desk and sales opportunities modules and includes even more granular triggers based on time and/or note type entries, more refined service level agreement targets, a broader range of conditional operators, and offers more flexible action, update and notification options.

Expanded API

Autotasks application programming interface (API), which currently supports integrations with dozens of leading remote monitoring and management (RMM), backup and disaster recovery (BDR), email protection, CRM and other business applications, has been extended to enable deeper workflow integrations with a broader variety of quoting software and accounting packages.

Improved automation, easier integrations and greater flexibility are exactly the things our customers and prospects ask for, and exactly what they need to be successful in a competitive technology marketplace, said Kevin Donovan, senior vice president of global sales and services at Autotask. This new release significantly increases our users ability to shape their businesses in a way that makes sense for their market, for their customers and for their bottom line.

New! Daily Alerts

Autotask Daily Alerts is an entirely new feature that provides automated oversight of a users business and offers a level of service delivery intelligence that was previously unavailable. The Daily Alerts function proactively mines users system data and checks the status of a wide variety of business conditions from pending contract expirations, to device discovery, to inactive resources and client accounts and more. When a suboptimal condition is detected, Daily Alerts automatically notifies users of potential problems and provides links and other information to help quickly resolve open issues.

Client Portal & Taskfire

Major Autotask Release Extends the Power of its Open Platform

Cleveland"s Expanded Data Center Unveiled at May 10th Open House

Cleveland, OH (PRWEB) May 11, 2012

Expedient held an open house for the public on May 10, 2012. The event included the unveiling of its newest data center expansion in Cleveland, OH.

Expedient invested over $ 4 million dollars as part of this expansion project, which is its sixth expansion at the Garfield Heights data center within the last four years. Upgrades consist of adding 7,000 sq. ft. of raised floor data center space and an additional two (2) additional 750 KW Caterpillar Generators, 240 tons of cooling, two (2) additional Uninterrupted Power Supply (UPS) units, and Expedients 4th generation of cloud and virtual hosting pods.

Before these recent upgrades, the facility previously boasted 14,000 square feet, two redundant UPS’s, 300 tons of cooling, FE-25 fire suppression, dual diesel generators, video camera surveillance, bio-metric hand scanner entrance, lockable cabinets, and cloud and virtual hosting pods.

We really enjoy hosting these exclusive, one-time only, Open House events as it give the community the opportunity to take a tour of a world class data center and learn about compelling new trends in the data center and managed hosting industry. We always welcome tours for individual companies but this was an opportunity to showcase our services to a broader group of people, Bryan Smith, Regional Vice President states.

The Cleveland data center is connected with Expedient’s other seven data centers via a 10Gbps fiber network. Expedients colocation and managed hosting services provide economic solutions for clients that need a secure and highly available computing environment.

More than 100 companies joined Expedient at its Garfield Heights facility.

About Expedient

Expedient is part of a network of eight nationwide data centers that house over 200,000 sq ft of colocation space, and offers a wide range of managed data services such as virtualization, cloud computing, remote backups, management of equipment, storage area networks, disaster recovery and more. These proven managed services combined with reliable and redundant SSAE16 audited data centers enables Expedient to deliver premier colocation, network and managed services to enterprise, commercial, education and government entities. To learn more about Expedient please log on to http://www.expedient.com

More Disaster Recovery And Backup Services Press Releases

Cleveland"s Expanded Data Center Unveiled at May 10th Open House

Traditional Disaster Recovery Services Continue to Grow with Expanded IBM Mainframe, IBM Power, iSeries and Open System Recovery Solutions

ATLANTA, GA (PRWEB) August 24, 2012

Corus360s RES-Q Services, an Atlanta-based Disaster Recovery and Managed Services division, is pleased to announce the expansion of their offerings. Even with the explosion of cloud services, Corus360 continues to see an increase in traditional tape-based recovery clients. This increase is coming from clients looking to reduce their existing DR spend as well as organizations who are implementing DR for the first time due to internal mandates or compliance reasons. The newly expanded services of RES-Q include traditional recovery options for IBM Mainframe, IBM Power Series, iSeries and various backup and recovery options for Intel-based systems, along with Dell Desktop Workgroup Recovery positions for end-user and call center recovery.

Under the umbrella of technology consulting and solutions company Corus360, RES-Q Services provides Production, Testing and Recovery Services, including business continuity consulting to local, national and international clients.

These additional platforms as well as expanded engineering support allow RES-Q to provide Disaster Recovery as a Service with many options interfacing with a variety of IT tools and products. Moreover, the RES-Q platforms may be used for disaster recovery testing, evaluating system upgrades, new applications or technologies and as a convenient location for remote exercises that cannot be scheduled with other providers.

Due to our recent investments in IBM hardware, infrastructure and engineering resources, there is no one else in the marketplace that has the flexibility and ability to provide the many options for recovery and testing that we offer today. These solutions, coupled with our cost-effective utility pricing model, give our clients many affordable options. Additionally, our remote testing capabilities help organizations reduce their costs to test their recovery strategy, stated Steve Gruber, RES-Q Senior Business Continuity Director.

Corus360s RES-Q Services

Corus360s RES-Q Services provides a full range of Managed Services, Disaster Recovery and Quick-Ship Service offerings. Corus360 has multiple locations with its flagship LEED Gold Certified Recovery Center located in Norcross, Georgia. RES-Q delivers recovery options for all major technology platforms, including IBM Mainframe as well as providing workgroup recovery positions for call center or business recovery. Our contractual flexibility and solution scalability is unmatched in the industry.

To obtain more information on how RES-Q can help with your Disaster Recovery, Managed Services and business continuity needs, please visit our website at http://www.resqdr.com

Traditional Disaster Recovery Services Continue to Grow with Expanded IBM Mainframe, IBM Power, iSeries and Open System Recovery Solutions

NFRAME To Host Tech Fair and Open House

Carmel, Indiana (PRWEB) October 01, 2012

n|Frame, leading provider of colocation, cloud computing, managed hosting services and connectivity will be hosting a Tech Fair and Open House that is open to members of the local technology community on October 11, 2012 at its Carmel, IN data center.

The Tech Fair is offered by n|Frame in response to the never-ending demand for knowledge about the latest strategies and a deep look into the future of cloud computing and its impact on the Indianapolis community of Data Centers. I am excited to be able to leverage our partnerships to further educate the tech community on how virtualization and the cloud will take us to the next level in compute space availability and efficiency; commented Ray Vallillo, Regional Vice President for nFrame. n|Frame has lined up a panel of expert speakers including VMware, Dell and a locally based disaster recovery company, The Lighthouse Readiness Group. Each will speak on the Strategies and Technologies of the Cloud: Now and in the Future.

Earlier this summer, n|Frame announced the appointment of Mr. Vallillo as its new Regional Vice President. Immediately following Mr. Vallillos appointment, the company announced plans for a significant Data Center expansion and a

NFRAME To Host Tech Fair and Open House

OW2 Demonstrates CompatibleOne The Open Source Cloud Broker at Cloud Expo West

Santa Clara, CA (PRWEB) November 05, 2012

OW2, the global open source infrastructure software community launches today at Cloud Expo West, in Santa Clara, CA. CompatibleOne, The Open Source Cloud Broker. CompatibleOne is a new-generation cloud resource management and automatic provisioning software environment powered by service brokering capabilities.

With CompatibleOne, the seamless federation of heterogeneous resources across different Cloud Service Providers is now possible. With CompatibleOne, developers and users can combine different services available from different suppliers to address their most stringent requirements.

CompatibleOne supports all kinds of resources, not just infrastructure ones but any resource which can be invoked as a service. CompatibleOne helps developers and users avoid vendor lock-in, enforce SLAs and reduce costs. The CompatibleOne open source broker is an open source collaborative project based on open standards, notably OCCI.

Demonstrations presented at Cloud Expo West include:

Customer specific SLA delivery: This demonstration shows cloud how CompatibleOne enables services arbitration and multi-tenancy in a context of stringent customer requirement.
Fully automated provisioning: This demonstration shows how the CompatibleOne platform manages selective placement on a multi-cloud environment and resource aggregation across different providers.

Auto scalability: This demonstration reveals how CompatibleOne leverages load-balancing mechanisms to automatically adjust its resource provisioning to changes in workload.

Commercial provisioning: This demonstration shows how the CompatibleOne platform can organize service delivery across heterogeneous commercially available cloud technologies starting with OpenStack, Amazon and Azure.

Energy efficiency: This demonstration exhibits live energy monitoring of resources provisioned by CompatibleOne and shows how to support energy aware and energy efficient cloud components.

The CompatibleOne cloud service broker marks the beginning of a new era in cloud computing says Bruno Pinna, Director of Cloud Computing at Bull, As companies start to consume cloud services out of networks of federated clouds, optimizing workload placement based on business policies, we expect the CompatibleOne cloud service broker to become a key component of the cloud architectures that will deliver such federated services he adds.

”The launch of CompatibleOne is an exciting milestone for Prologue. We are fully committed to supporting this breakthrough technology says George Seban, the CEO of OW2 Corporate Member Prologue, We are already integrating it as the de facto brokering engine in CloudPort, our legacy-to-cloud application migration environment” he adds.

The CompatibleOne project is open to all, its software will be made available to the global open source community through the OW2 Open Source Cloudware initiative (OCSi). The OSCi is the vehicle through which participants from all over the world can join in the action.

Visit CompatibleOne at Cloud Expo West, booth #915 and attend the presentation Next-Generation Cloud Management: The Cloud Service Broker by Iain James Marshall & Jean-Pierre Laisn

OW2 Demonstrates CompatibleOne The Open Source Cloud Broker at Cloud Expo West

Level Platforms Launches Open Platform for Vendor Technology Integration

Ottawa, ON, Canada (PRWEB) November 20, 2012

Extending its role as the innovation leader in managed services, Level Platforms today announced that hardware, software and cloud services vendors can now create their own customized embedded workflows and automation within its Managed Workplace remote monitoring and management (RMM) platform. By opening its Managed Workplace platform to third-party products and solutions, Level Platforms MSP Partners can now streamline and optimize technical support for their preferred vendors to lower costs and provide a superior end-user experience for the vendors technologies.

As the SMB channel continues its transformation to the MSP model, vendor products and solutions that are easily and seamlessly managed will increasingly be the technology that MSPs support, recommend and resell, said Peter Sandiford CEO Level Platforms. Opening Managed Workplace to allow vendors to integrate with MSP processes brings value to vendors, MSPs and end customers. For the first time the global vendor community is now able to align and integrate their value proposition with the MSP business model.

New Technology Integration Program

To access this major platform extension Level Platforms is introducing a comprehensive Technology Integration Program (TIP). With the TIP program, vendors can access a software development kit (SDK) with the necessary tools and documentation to build their own next-generation Service Modules.

Level Platforms Launches Open Platform for Vendor Technology Integration