Trip Mate Selects Cosentry to Provide Redundant KC Data Center and Call Center Recovery Facilities

Omaha, NE (PRWEB) September 1, 2010

Trip Mate, Inc., the leading partner that travel professionals turn to for high-quality travel protection and services, has partnered with CoSentry to provide redundant Data Center and Call Center facilities and services. Headquartered in Kansas City, Mo., Trip Mate was able to use CoSentrys Kansas City Data Center, and work group recovery capabilities to ensure their critical IT systems, and call center operations are always available to their customers.

Doug West, Vice President and General Manager of CoSentry KC Data Center operations commented, “we are pleased to be able to provide Trip Mate with the data center facility and services they require to help protect their business, and ensure they are always available for their customers when they need them the most He continued, Trip Mate has pioneered their industry by introducing many new products, and expanded services for their clients. CoSentry has built its business by listening to our customers and expanding our services based upon our customers needs. This similarity in business philosophy has created the foundation for a perfect partnership between our two organizations.

Doug Brown, COO of Trip Mate added, We are very excited to have CoSentry as a partner to provide the redundant Data Center/ Business Continuity services we require. Our customers and our organization deserve the business resiliency enhancements, and solutions we have incorporated by partnering with CoSentry.

Trip Mate will continue to operate both corporate and backup systems, and will conduct certification, and systems tests to ensure its ability to maximize recovery efforts in the event of an actual outage, or disaster. Trip Mate has taken additional steps to ensure the professional customer service and claims personnel, as well as the information they need to service their clients are always available when their customers need them the most.

Trip Mate Selects Cosentry to Provide Redundant KC Data Center and Call Center Recovery Facilities