Showing posts with label CompTIA. Show all posts
Showing posts with label CompTIA. Show all posts

Friday, 19 April 2013

Government Agencies Seek Tech Solutions That Promote Efficiency, Reduce Costs, New CompTIA Study Finds

Downers Grove, IL (PRWEB) May 17, 2011

Challenged by tight budgets, bureaucratic hurdles and a dramatic rise in cybersecurity attacks, government agencies are looking for technology solutions that help them become more efficient while at the same time reducing costs, according to new research released today by CompTIA, the non-profit association for the information technology (IT) industry.

CompTIAs Second Annual Government IT Purchase Plans study finds that the top influencer driving government IT purchase plans over the next 12 months is a desire to become more efficient and reduce long-term costs. It was identified as an influential or very influential factor in purchase decisions by 60 percent of the government IT decision makers or influencers surveyed.

A significant number of respondents, 54 percent, said the need to comply with a mandate or regulation is a driving factor in IT spending. Other top purchase influencers include responding to the needs of citizens and staff (53 percent); and the need to modernize aging systems (47 percent), especially systems that are vulnerable to security threats due to dated technology.

Though budget challenges and the burden of bureaucracy can slow the pace of change, government technology spending will continue, particularly on solutions that help to ease the challenges of resources and security, said Amy Carrado, director, market research, CompTIA.

But with money to spend increasingly precious, agencies are likely to demand greater returns on their investments and require vendors to clearly prove the effectiveness of their solutions.

Nearly four in ten (39 percent) of federal, state and local government IT decision makers and influencers identified new data backup and recovery solutions as a priority over the next 12 months. Security applications were cited by 37 percent of respondents, followed by virtualization solutions (30 percent) and content management solutions (24 percent). Options such as unified communications and cloud computing (18 percent each) ranked slightly lower on the list.

This may be a signal that government users need further education from their IT providers on how cloud computing and unified communications can effectively address their objectives of greater operational efficiencies, Carrado said.

Among specific products on government shopping lists, desktop PCs (51 percent) and laptop PCs (48 percent) hold the top two spots, according to the CompTIA study. Local government agencies are especially bullish on purchases of new PCs, including tablet PCs.

Other purchase priorities for the next 12 months include servers (37 percent), printers (33 percent), operating systems (32 percent), productivity suites and software (28 percent), network infrastructure (27 percent) and smart phones (23 percent).

Agencies Plan More Training

Nearly half (44 percent) of government IT respondents at the federal, state and local levels plan to implement employee training for both IT staff and end users over the next 12 months

This suggests that even under severe budget constraints, government agencies continue to recognize the importance of a well-trained workforce that understands how to effectively use technology, Carrado said.

Among the training priorities: PC maintenance, help desk and tech support; security; disaster recovery and backup; and networking. Project management, business intelligence and data management and analysis also appear on the training priority list.

Increased interest by government agencies in training is something that technology vendors and solution providers should note, according to Carrado.

Technology providers should consider providing training sessions as a value-add when government organizations purchase a product, or offering mini-tutorials to employees at agencies where there is potential for purchases in the near future, she said.

CompTIAs Second Annual Government IT Purchase Plans study was developed from a survey of 375 federal, state and local IT buyers and influencers. The data was collected during late February 2011.The full report is available at no cost to CompTIA members at http://www.comptia.org or by contacting the research department at research(at)comptia(dot)org.

About CompTIA

CompTIA is the voice of the worlds information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIAs vision of the IT landscape is shaped by more than 25 years of global perspective and more than 2,000 members and 1,000 business partners. For more information, visit http://www.comptia.org or follow CompTIA on Twitter at http://www.twitter.com/comptia.

Contact:

Steven Ostrowski

Director, Corporate Communications

CompTIA

630-678-8468

sostrowski(at)comptia(dot)org

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Government Agencies Seek Tech Solutions That Promote Efficiency, Reduce Costs, New CompTIA Study Finds

Monday, 8 April 2013

Autotask Voted Best Software at CompTIA Breakaway 2011


East Greenbush, NY (PRWEB) August 09, 2011

Autotask Corporation, the worlds leading provider of hosted IT Business Management Software, was selected for the coveted Best Software Award at CompTia Breakaway 2011, the IT channels premier training and education event. Voting was conducted among more than 1,000 IT industry leaders and solution providers attending the conference.

Were especially honored to have won this award from CompTIA and its members because Breakaway attendees represent real solution providers from virtually every corner of the IT ecosystem, said Mark Cattini, Autotask CEO. Its not only gratifying, it affirms that our strategy of providing a robust business management platform that is open to the way our users do business and to the tools they use to deliver and manage their products and services creates real value for solution providers.

Autotask was founded in 2001, and built as a fully-hosted, multi-tenant SaaS application to automate, streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask is designed as an open platform that adapts to a solution providers business. Accessible from virtually any computer or mobile device connected to the Internet, Autotask features a world-class applications programming interface (API) to seamlessly integrate the other systems and tools that providers rely on to run their businesses; from remote management, backup and disaster recovery to accounting, quoting and email security systems.

Currently, thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) use Autotask to deliver technology products and services to more than one million organizations and tens of millions of end points around the world.

About Autotask Corporation

Autotask Corporation provides the world’s leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The company’s product line includes Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-Commerce tools. All products work together seamlessly, and are available on demand to help IT solution providers to sell, implement, deliver and bill their technology products & services.

For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500.

Autotask


Autotask Voted Best Software at CompTIA Breakaway 2011