Cutting Edge Data Center Solutions Provider Launches New Website

Indianapolis, IN (PRWEB) June 17, 2009

Kinney Group, of Indianapolis Indiana, is pleased to announce the launch of their new Website. The site is designed to provide potential clients a window into the organization’s passionate approach to developing and implementing solutions. The new website at http://www.kinneygroup.com is well organized and a great read.

Since its inception as a boutique data center provider, Kinney Group has served primarily key government agencies. They focus on leveraging next generation technologies and proven innovative engineering practices from the private sector to provide federal program managers world-class environments for their data. According to founder Jim Kinney, “We take pride in our ability to work seamlessly with government agencies. All of our engineering and business development resources hold clearances to effectively support the missions of our defense, intelligence, and homeland security customers.”

The Kinney Group’s key areas of focus including network storage and computing, backup and disaster recovery, configuration management and services automation and technical documentation. By utilizing “best in class” technology and a talented staff that is focused on delivering solution that achieve meaningful results, Kinney Group is becoming one of the premier solutions provider for the federal government and private sectors.

The new website for the Kinney Group can be found at http://www.kinneygroup.com

About Kinney Group:

Kinney Group is headquartered in Indianapolis, IN with a second office in Bethesda, Maryland. Known as a data center boutique, Kinney Group’s clients are typically federal government agencies with sensitive data and lots of it. With clients such as the Defense Department and various intelligence agencies, Kinney Group’s engineers and business development employees all hold security clearance and operate very discretely.

Indianapolis HQ

8888 Keystone Crossing, Suite 1510

Indianapolis, IN 46240

Tel: 317.660.6910

Fax: 317.216.3992

###

More Disaster Recovery And Backup Services Press Releases

Cutting Edge Data Center Solutions Provider Launches New Website

United Technology Group Partners with NetApp to Develop Cutting Edge Enterprise-class Backup System for SRP Federal Credit Union

Atlanta, GA (PRWEB) August 9, 2010

United Technology Group (UTG), a trusted provider of IT solutions in the Metro Atlanta area, recently partnered with the leading innovator of storage and virtualization solutions, NetApp, to implement an incredibly successful backup system for SRP Federal Credit Union in North Augusta, South Carolina. Faced with SRP’s unwieldy and fragmented local storage, which was significantly impacting efficiency and risking customer data, UTG set out to plan a new centralized data center and a fully redundant disaster recovery bunker in conjunction with NetApp.

Founded in 1960, the SRP Federal Credit Union has grown to 350 full time employees located at 20 branch offices throughout Georgia and South Carolina. The backup windows of their critical data were quickly growing beyond the acceptable limits. While planning for replication to the disaster recovery facility, there was no clean way to replicate the data with their existing server architecture. Because the SAN solution is so foundational to the entire IT infrastructure, UTG recommended NetApp as the storage vendor based on the vendor’s exceptional engineering and cost-effective value.

UTG helped SRP migrate their current infrastructure to a blade server solution leveraging NetApp unified storage architecture. Once the production environment was running on this new equipment, it was extremely easy to replicate the entire server system to a second NetApp that would be used for disaster recovery in the off-site data center. NetApp’s SnapMirror

United Technology Group Partners with NetApp to Develop Cutting Edge Enterprise-class Backup System for SRP Federal Credit Union

Dialogue Marketings Social Media Contact Center Social Lift Provides Businesses with Cutting Edge Services

Troy, Michigan (PRWEB) May 29, 2012

Social Lift, the social media contact center division of Dialogue Marketing Inc., has both re-invented the traditional call center business model and helped its customers gain a more manageable grip on their social media presence.

Ever since the inception of social media, companies have always wondered how to transform Likes, Retweets and Check-Ins into purchases and long-term customer relationships. With the help of Social Lift, businesses can focus on building relationships with their existing customer base using social media campaigns, social customer service engagement, and new technologies such as video and mobile. The goal of Social Lift, a social media contact center, is to take a business current customers and turn them into brand ambassadors, effectively using them to promote the brand, messaging, and products to their online networks. In addition, Social Lift monitors the social media landscape to generate new customers. For example, if someone is having an unpleasant experience with a competitor, the team will jump into the conversation and build an engaging experience in hopes of converting them into a new customer.

Dialogue Marketing firmly believes that customer retention is the new customer acquisition. Through the use of Social Lifts social media contact center services, companies will be able to better handle the mentions, engagements and brand reputation of their company online, allowing them to allocate their resources elsewhere, while also ensuring that their customers needs and questions are being met and answered appropriately.

Social Lift was created by Dialogue Marketing when the company saw room for a third-party social media contact center to build the customer experience by handling customer service and proactive engagement online on behalf of brands. When the service was officially launched in November 2010, it quickly became a flagship product for Dialogue Marketing.

As a result of the programs achievements, President Lauren Ziskie was recently recognized as one of the 20 in their 20s by Crains Detroit Business. Ziskie started at Dialogue Marketing in 2007 as an intern. She quickly saw the need to expand the call centers business services to include a social media contact center to reach a younger demographic that was transitioning into adults roles with adult purchasing power.

Younger people dont want to call a company and deal with its automated phone service, Ziskie said. Theyd rather send in a text or a tweet.

Her persistence within the company led to the creation of the social media contact center Social Lift, Ziskies own division that is considered the most profitable unit within the $ 31 million company and a major growth source for Dialogue Marketing Inc.

About Dialogue Marketing Inc.

Established more than 30 years ago, Dialogue Marketing, Inc. provides award-winning customer relationship management (CRM) services to help companies of all sizes and across a wide range of industries acquire, support and retain customers. With more than 1,100 employees, the company offers lead generation, customer care, technical support and end-to-end sales support to help turn call centers into value-added profit centers that build long-term enterprise value and lifelong customer relationships. For more information, please visit Dialogue-Marketing.com

About Social Lift

Social Lift, the social media contact center division of Dialogue Marketing, strives to help its client create a social strategy for each of its customer engagement portals and enhance the clients overall image through brand reputation management. For more information, please visit Social-Lift.com.

Dialogue Marketings Social Media Contact Center Social Lift Provides Businesses with Cutting Edge Services