Tier 3 Launches Client Backup App for Enterprise Cloud

Bellevue, WA (PRWEB) August 29, 2011

Today at VMworld

Tier 3 Launches Client Backup App for Enterprise Cloud

Analog Terminal (FXO) and Network Port (FXS) Testing Using tProbe Client Server

Gaithersburg, Maryland (PRWEB) September 18, 2012

GL Communications Inc. announced today the release of its enhanced tProbe with FXO/FXS ports that can also support dual T1 E1 ports, dual datacom ports, dual VF In/Out ports, and an Ethernet port.

Speaking to reporters, Mr. Jagdish Vadalia Senior Manager of Product Development for the company said, FXS and FXO are ports used by analog phone lines or phones. A Foreign Exchange Subscriber (FXS) port supplies ring voltage, battery current, dial tone and voice signals. Foreign Exchange Office (FXO) delivers an on-hook/off-hook indication (loop closure), DTMF digits, voice signals, and is usually a phone or fax machine.

He added, The FXO and FXS ports on GLs tProbe unit simulates all of the above features. Also, the FXO port on the tProbe permits non-intrusive capture and analysis of voiceband signals from a two-wire telephone line.

Mr. Vadalia explained, In a typical testing scenario of tProbe FXO Port to Mobile or Landline Phone , the call flow depicts the call from tProbe FXO port to the Landline or Mobile phone through the wall jack FXS, local PBX, and central office of the service provider and base station. With the tProbe FXO call script, one can perform the basic operations during the call setup such as the Off-hook/On-hook, check dial tone, transmit DTMF digits, monitor ring signal, and handling traffic.

In a testing scenario of tProbe FXS Port to a Regular 2-wire Phone, the call flow depicts the call from tProbe FXS port to regular phone (2-wire phone) via RJ-11 cable. This test places the ring to regular phone (2-wire phone), captures the incoming traffic into the file and transmits traffic to the other end. With the tProbe FXS call script, one can perform the basic operations during the call setup such as monitoring Off-hook/On-hook, send dial tone, monitor DTMF digits, send ring signal and handling traffic.

Main Features

Script based simulation of 2-Wire Telephone Port (FXO) and Telephone Wall Jack (FXS).

GUI based testing of basic functions for FXO/FXS.

Functions supported by FXO port

ON hook and OFF hook (loop closure)

Transmit and Capture Traffic (digits, tones, and voice)

2-Wire Calling/Answering, Caller ID, T1 E1 to 2-Wire FXO Drop or Insert, PC to 2-Wire FXO Drop or Insert

Functions supported by FXS port

Detection of “ON hook” and “OFF hook” status

Ring and Battery Voltage Generation, Dial Tone Generation

Transmit and Capture Traffic (digits, tones, and voice)

T1 E1 FXS Drop or Insert, PC to 2-Wire FXS Drop or Insert

Loudspeaker provided, to hear the voice being transmitted on FXO/FXS ports.

FXO/FXS termination for over 70 countries with different termination characteristics.

Applications

Testing gateways, VoIP ATAs, telephone lines, handsets

Voice quality testing, 2wire call automation, Caller ID

Monitoring signaling, voice, and tones on telephone lines non-intrusively

Generation and reception of traffic on 2-wire telephone lines

Remote operation of FXO FXS ports over TCP/IP

About GL Communications Inc.,

Founded in 1986, GL Communications Inc. is a leading supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks. Unlike conventional test equipment, GL’s test platforms provide visualization, capture, storage, and convenient features like portability, remotability, and scripting.

GLs TDM Analysis & Emulation line of products includes T1, E1, T3, E3, OC-3, OC-12, STM-1, STM-4, analog four-wire, and analog two-wire interface cards, external portable pods, and complete system solutions. Capabilities include voiceband traffic analysis and emulation across all traffic types (voice, digits, tones, fax, modem), all protocols (ISDN, SS7, GR-303, Frame Relay, HDLC, V5.X, ATM, GSM, GPRS, LTE, etc.), and with capacities up to thousands of channels. Our newest products provide astonishing capacity and capture capability up to and including gigabit speeds.

GLs VoIP and IP products generate / analyze thousands of calls and traffic simultaneously with traffic types such as frames, packets, voice files, digits, video, tones, noise, and fax.

Analog Terminal (FXO) and Network Port (FXS) Testing Using tProbe Client Server

Consuro Hires Client Advocate Director

Fort Worth, TX (PRWEB) June 01, 2012

Ben Tiblets, Co-President of Consuro Managed Technology, has announced the appointment of Lori Cobb as Client Advocate Director, a newly created, client-focused position designed to manage all aspects of the Consuro customer experience. Consuro specializes in IT management and network support for a broad range of industries.

Working directly with the executive team, Ms. Cobbs interaction with Consuro clients will complement efforts of each designated Account Manager. Ms. Cobb will track and assess service delivery targets milestones, anticipate needs, and act as liaison to proactively preempt possible technical or service issues. She will report directly to Consuros two presidents, Mr. Tiblets and Kevin Valadez. Lori Cobbs 22 years of experience in the information technology industry ranges from end-user support to supervising and managing various IT support teams, ideal credentials for her new leadership role at Consuro, according to Mr. Tiblets.

“We have been gratified at our immense company growth in the past few years, and we felt the timing was right to create a specialized approach to customer service, Mr. Tiblets continued.

We recognized the importance of having a second client liaison, an internal client rep who can also advocate on behalf of our clients individual needs and goals.

For Ms. Cobb, customer service has always played a major role in her career. She has provided creative solutions to user problems with varied complexities in ways that enhance customer satisfaction and their businesss productivity. Whether through team leadership, project management, troubleshooting, installing or upgrading systems, IT security, or 24-hour disaster-recovery, her customer service philosophy focuses on complete satisfaction.

Further reinforcing the companys dedication to client service, Ms. Cobb will help assess and resolve processes and inquiries by bringing together department heads a critical junctures before issues expand. This is yet another reconfirmation of Consuros business model that emphasizes proactive support, essentially solving problems before they even come to the attention of a client or cause disruptions or concerns.

“Loris work will be independent and separate from existing sales and service departments, added Mr. Tiblets. Its simply another way to insert a critical client perspective into every aspect of Consuros business operations.

Graduating in 1986 from the Art Institute of Dallas with a concentration in commercial art, Lori Cobb began her IT career with Motel 6 Corporate as their Helpdesk Analyst.

About Consuro Managed Technology

Founded in 2008, Consuro is an information technologies managed service provider (MSP) whose comprehensive Windows-based desktop and server management, network administration, computer hardware and software consulting, offsite backup, asset procurement, and other advanced data center solutions serve large and small business clients in many industries from offices in Fort Worth/Dallas, San Antonio, and San Angelo, Texas. To learn more about Consuro, please visit http://www.consuro.com.

More Disaster Recovery And Backup Services Press Releases

Consuro Hires Client Advocate Director

GNAX Health, Acuo Technologies and Client Outlook Announce Healthcare IT Alliance

Atlanta, GA (PRWEB) July 25, 2012

GNAX Health, Acuo Technologies and Client Outlook, announced today the formation of a new strategic alliance to provide an integrated and simplified solution for medical image access, exchange and management.

The cloud-based, clinical content management solution delivered through this alliance offers healthcare providers a cost effective way to deploy a best-of-breed solution that includes a vendor neutral archive (VNA) platform, an integrated universal medical image viewer and image exchange strategies that fit the needs of healthcare organizations.

The solution, available through a single contract, combines Acuos Universal Clinical Platform (UCP) with Client Outlooks eUnityTM clinical image visualization, sharing and collaboration toolset, hosted within GNAXs healthcare-focused cloud infrastructure and tier-4 data centers all supported by a cohesive customer support program. This collective offering provides necessary components critical to building a highly secure disaster recovery and business continuity solution for medical imaging without the infrastructure and costs associated with a traditional model. This solution also provides an economical way to store and protect data by freeing up primary local storage, reducing the total amount of storage needed and shifting from a capital intensive local archive to a pay-as-you-go operational service.

GNAX Health is also in the final stages of developing a web-based image exchange service, called SDEX (Secure DICOM Exchange). Integrated into the foundation of Acuos UCP and data structure as well with the Client Outlook viewer, SDEX provides customers with the benefits of a single, best-of-breed exchange solution. It meets the challenge of complicated workflows by integrating with the provider’s employee and patient identification systems to secure access and simplify patient searches. Studies are retrieved from any of the connected PACS, local edge devices or from the cloud archive, making the location of the image transparent to the end user. Providers are able to securely exchange and view images with other GNAX VNA and non-GNAX customers seamlessly, creating a health information exchange (HIE) platform with a workflow for medical imaging.

Acuos UCP simplifies the process of managing clinical content, providing virtualization and normalization of medical images and non-DICOM data, service orchestration, data replication, clinical workflow, compliance and contextual data management services, with a built-in performance management environment and dashboard.

Client Outlooks eUnity product provides a universal viewer that lets health care professionals access, manipulate and collaborate in real-time with diagnostic quality medical images using a web-browser and a mobile application for tablets that enables on-the-go viewing of all image modalities, including X-ray, CT, MRI, color ultrasound and X-Ray angiography.

The integration of these solutions solves a wide range of problems for our healthcare customers, said Jeff Hinkle, chief executive officer for GNAX Health. This offering tightly integrates world-class clinical content viewing, abstraction and life cycle management applications, data migration, cloud-computing and customer support services into a single bundle, greatly simplifying the process of administering enterprise medical image access, exchange and management while reducing IT costs.

All healthcare systems, including hospital networks, university hospitals, community hospitals, physician offices, and other organizations with complex use-case requirements stand to benefit greatly from the interoperability and economies of scale offered by this alliance. The ability to accelerate access to patient information at the point of care along with the collaborative benefits of having an integrated viewing platform improves clinical decision-making, enhances quality of care and speeds up treatment for patients.

Today, healthcare providers and the IT groups that support them face complexities and delays associated with managing multiple sets of clinical data. Departmental image data silos provide integration barriers and make it difficult to be responsive to patient demand, meaningful use requirements and audit demands. Scalability is an ongoing issue as the number and size of medical image files continues to grow at an exponential rate. Ultimately, these problems lead to difficulty in physicians accessing information and collaborating at the point of care.

This offering simplifies and resolves these issues, giving healthcare institutions a shared services approached provided by a trusted partner focused on solving these problems in an integrated and cohesive way. The money organizations can save by easing the process of moving, accessing and managing clinical data with this new approach, said Brenda Rankin, executive vice president and co-founder of Client Outlook, will allow them to put more money toward clinical quality improvements.

This consortium brings an innovative solution based on IHE standards to the marketplace that will disrupt the status quo in healthcare IT, noted Jeff Timbrook, chief executive officer for Acuo Technologies. Weve worked closely with GNAX and Client Outlook to develop an implementation approach that will save our customers significant time and effort. Healthcare organizations can get a complete solution through a single source while lowering their IT expenses with our unique pricing model.

Organizations interested in finding out more about this new solution should contact GNAX Health at 855.280.4629 or health(at)gnax(dot)net.

About GNAX Health

GNAX Health is a leading healthcare technology infrastructure and application delivery service provider offering hospitals, IDNs, clinics, labs and many other healthcare organizations mission-critical datacenter colocation, managed application delivery, backup & disaster recovery, medical image vendor neutral archive (VNA), as well as enterprise level VMware based cloud computing services. GNAX’s cloud solutions deliver secure and scalable clouds that reduce expenses, improve application performance and increase organizational agility. GNAX’s 70,000 square feet mission-critical datacenter in Atlanta is SSAE 16 Type II compliant with Tier-4 power and serves as its home base with an additional strategic facility located in Dallas, Texas. Learn more at http://www.gnaxhealth.com.

About Acuo Technologies

Acuo Technologies, with headquarters in Minneapolis, MN, was founded in 2000 with the objective of developing the first enterprise-wide collaborative Universal Clinical Platform (UCP) solution for medical image content, both DICOM and Non-DICOM. Today, Acuo supports implementations of UCP around the world, including locations in Africa, Australia, Europe, North America and South America. For more information on providing superior clinical content management and data migration while simplifying operations and reducing costs, visit http://www.acuotech.com.

About Client Outlook Inc.

Client Outlook is a healthcare company, first, a technology company second. Driven by personal healthcare experiences, the Client Outlook team challenges themselves every day to develop and deliver the most practical, useful and secure clinical mobility solutions for physicians and frontline healthcare professionals – right where healthcare happens. Client Outlook is the leader in universal viewing technologies. For more information about our company and our product, eUnity, visit us on the web at http://www.clientoutlook.com.

GNAX Health, Acuo Technologies and Client Outlook Announce Healthcare IT Alliance