gen-Es Resolve Social ITPA Solution for Service Desk Automates Up to 90 Percent of Ticket Handling and Troubleshooting Tasks

Orlando, FL (PRWEB) October 22, 2012

gen-E (formerly generationE Technologies), a global IT process automation (ITPA) software company, today announced the release of Resolve Service Desk Automation (SDA), a new enterprise social-powered ITPA solution that automates up to 90 percent of ticket handling and troubleshooting tasks while super-charging an organizations legacy IT Service Management (ITSM) stack of tools with unified orchestration across tools, silos and departments.

Now available, Resolve SDA will be on display at Gartner Symposium ITxpo 2012, Oct. 21-25 in Orlando, in booth #1120.

Resolve SDA leverages gen-Es industry-leading social ITPA capabilities, bringing together enterprise social, collaboration, dynamic knowledge management, decision support, analytics, process orchestration and process automation in a single platform.

At the foundation of Resolve SDA lies a dynamic knowledge management platform that transforms collective knowledge across the IT ecosystem into actionable intelligence dramatically reducing escalation to and reliance upon subject matter experts (SMEs), and significantly decreasing incident handling times, said Casey Kindiger, CEO, gen-E. Resolve SDA automates workflows, streamlines decision making and empowers level 1 IT service desk personnel to do a better job managing incidents and problems.

Resolve SDA unites collaboration and automation in an easy-to-use enterprise platform that helps service desk technicians:

gen-Es Resolve Social ITPA Solution for Service Desk Automates Up to 90 Percent of Ticket Handling and Troubleshooting Tasks

Jerons Provider(R) 790 Nurse Call Automates Workflow and Delivers Hospital-Wide Patient Care Efficiencies

(PRWEB) November 11, 2012

Today Myles Cochran, Marketing Director at Jeron Electronic Systems, announced the workflow application options for the companys Provider

Jerons Provider(R) 790 Nurse Call Automates Workflow and Delivers Hospital-Wide Patient Care Efficiencies

Montebello, CA (PRWEB) December 20, 2012 The MIMO Cash Room Automation System counts, sorts and securely stores large volumes of cash and coin. Coins are dispensed directly into a cash drawer or tray, so there is no need to sort or count coin. A cashier can start and end their shift in less than sixty seconds, with no need for managers to verify their funds. MIMO easily pays for itself, typically delivering an ROI in 12-18 months. MIMOs innovative software is network ready and monitors all cash handling functions and provides many different reporting functions to meet the needs of any retail business. With the addition of MIMOs remote monitoring application, customers can now monitor inventory levels and obtain all of their cash reporting without having to even leave their desk. Now retailers are able to receive all cash reporting from any U.S. store right at their corporate office. The addition of our remote software makes it even easier for our customers to manage their daily cash, said Pat Johnson, MIMO Mama of MIMO, LLC. Our remote monitoring software truly makes MIMO the most self sufficient cash management solution on the market today. With cash shrinkage on the rise, retailers need more efficient cash reporting to enforce full employee accountability. Now our customers can receive email and text MIMO notifications, all from the comfort of their own home! MIMO"s New Cash Management System, the Only Safe on the Market Today that Truly Automates the Cash Handling Process

Montebello, CA (PRWEB) December 20, 2012

The MIMO Cash Room Automation System counts, sorts and securely stores large volumes of cash and coin. Coins are dispensed directly into a cash drawer or tray, so there is no need to sort or count coin. A cashier can start and end their shift in less than sixty seconds, with no need for managers to verify their funds. MIMO easily pays for itself, typically delivering an ROI in 12-18 months. MIMOs innovative software is network ready and monitors all cash handling functions and provides many different reporting functions to meet the needs of any retail business. With the addition of MIMOs remote monitoring application, customers can now monitor inventory levels and obtain all of their cash reporting without having to even leave their desk. Now retailers are able to receive all cash reporting from any U.S. store right at their corporate office. The addition of our remote software makes it even easier for our customers to manage their daily cash, said Pat Johnson, MIMO Mama of MIMO, LLC. Our remote monitoring software truly makes MIMO the most self sufficient cash management solution on the market today. With cash shrinkage on the rise, retailers need more efficient cash reporting to enforce full employee accountability. Now our customers can receive email and text MIMO notifications, all from the comfort of their own home!

MIMO"s New Cash Management System, the Only Safe on the Market Today that Truly Automates the Cash Handling Process