Commit Business Solutions, Creators of CommitCRM, Completes a Direct Integration with GFI Softwares GFI MAX RemoteManagement

Tel Aviv, Israel (PRWEB) June 13, 2012

Commit Business Solutions Ltd., creators of CommitCRM, a leading professional services automation (PSA) software solution for small to medium-sized IT businesses, has partnered with GFI Software, working with their award winning remote monitoring and management solution, GFI MAX, to create a brand new integration to benefit managed services providers (MSPs).

CommitCRM, an easy-to-use and comprehensive PSA, and GFI MAX, a hosted remote management and monitoring (RMM) and antivirus software, were both specifically designed to automate and expedite the entire workflow of IT Support companies and MSPs.

GFI and Commit partnered in order to empower their users and provide IT support companies and MSPs with a powerful end-to-end solution to manage their entire IT workflow, from monitoring customers devices to automating service ticket management, and streamlining resolution and billing activities.

The new CommitCRM-GFI MAX direct integration helps mutual users monitor and oversee all of their customers devices across both systems as a unified solution from from which they manage customer details, billing agreements and charges for invoicing. The integration gives MSPs the power to sync GFI MAX Site and Device information with CommitCRM Accounts and Assets in real time, saving them time and reducing duplicate and data entry errors. Also, GFI MAX monitoring events are automatically synced with CommitCRM, so, when GFI MAX reports failed checks, new tickets are automatically generated in CommitCRM. When the checks pass, notes are automatically added to the respective tickets so that technicians can close the tickets and add appropriate charges.

By consolidating all operations related to service tickets and RMM events into an integrated solution, MSPs are able to save time, increase their efficiency and become more competitive, said Maayan Porat, CEO of Commit Business Solutions. With the CommitCRM-GFI MAX integration, we are able to provide to IT professionals with an affordable and simple way to provide customers with prompt and meticulous service, he added.

The two key tools for an IT Services business are their RMM tool and their service management tool and having these two tools work together in a seamless and efficient way is a very substantial operational enabler, agreed Dr. Alistair Forbes, General Manager, GFI MAX, adding The CommitCRM integration with GFI MAX RemoteManagement provides this and will help our shared customers to focus on growing their businesses with confidence that they can deliver great service and high levels of internal efficiency.

For more information about CommitCRM, please visit: http://www.CommitCRM.com.

For more information about GFI MAX RemoteManagement, please visit: http://www.gfi.com/maxrm.

About Commit Business Solutions Ltd.

With thousands of IT professionals using its CommitCRM system worldwide, Commit Business Solutions Ltd. a leading provider of professional services automation (PSA) solutions designed specifically for small to mid-sized IT businesses, including IT services providers, managed services providers (MSPs) and computer repair businesses. CommitCRM provides a centralized, easy-to-use system in which IT professionals can manage their entire workflow more efficiently. Commit also offers a customer oriented business model that translates to them releasing multiple software upgrades every year. For more information about Commit Business Solutions and their product, please visit http://www.CommitCRM.com and http://www.CommitCRM.com/blog.

About GFI MAX RemoteManagement

GFI MAX, part of GFI Software, offers award-winning hosted Remote Management and Email Security software solutions – built specifically for IT Support Companies and MSPs. GFI MAX RemoteManagement is a powerful, integrated MSP suite offering companies hosted remote monitoring and management (RMM), managed security and managed online backup – all from a single dashboard. Quick and easy to set up, IT Companies can manage and monitor servers, workstations and networks, deliver remote support, asset and inventory tracking, patch management and client reporting with integrated managed antivirus and managed online backup solutions included. For more information visit http://www.gfi.com/max . For additional Managed Services resources from GFI MAX visit http://www.mspbusinessmanagement.com

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Commit Business Solutions, Creators of CommitCRM, Completes a Direct Integration with GFI Softwares GFI MAX RemoteManagement

DataCore Softwares Storage Hypervisor Boosts Manufacturing Efficiency at WINIOWSKI Company

Fort Lauderdale, FL (PRWEB) November 22, 2011

DataCore Software, the industrys premier provider of storage virtualization software, announced today that WINIOWSKI Company has deployed a high availability and high performance, virtualized storage infrastructure with DataCore SANsymphony-V storage hypervisor software to ensure uninterrupted access to manufacturing data.

Thanks to DataCores SANsymphony-V software our production is more efficient, states Tomasz Kosecki, manager of IT Department at WINIOWSKI Company. The malfunction of a disk array no longer disrupts operations or causes a stoppage of the whole company. Now we have additional time to react in critical situations, which positively influences our stress levels and greatly improves our comfort with our systems. Best of all, we can prevent many problems from impacting our users and customers.

WINIOWSKI Company is a modern manufacturing enterprise that must react rapidly to constantly changing customer needs. To assure agility in a competitive market, the company has implemented a fully-computerized, large-scale, manufacturing process for its products, which include high-quality garage and industrial doors, fence systems and aluminum joinery. Now SANsymphony-Vs synchronous data mirroring across sites ensures high availability and delivers higher performance for WINIOWSKI Company.

Six administrators in WINIOWSKI Companys IT Department oversee the entire network infrastructure, the data center and over 330 workstations. Efficient IT operations are critical, since all manufacturing processes are digital and the flow of data from the central database drives all operations. Not only are these administrators responsible for day-to-day operations, but they must be able to respond quickly to any failure of the companys computers, storage, servers and network infrastructure.

We have to ensure the highest level of safeguards and uninterrupted availability of the data for our core production systems, which are stored within disk arrays located in the main data center, says Kosecki. We cannot afford downtime or data disruptions that impact daily production; relying on a backup copy made the previous night is not a practical option.

High Availability and High Performance with DataCore

The company enlisted the help of Quad Pro, a solution provider in Krakow, to investigate storage virtualization solutions to improve data reliability and availability. We wanted to avoid downtime in case of failure of a single disk array as well as significantly improve our ability to deal with natural disasters like fire, flooding or building collapse, says Kosecki.

Over a month-long test period, using actual production data in a set of servers provided by Quad Pro, it became apparent that despite the IT teams concerns about the performance and efficiency of a software solution, the DataCore storage hypervisor was a smarter choice than any hardware solution.

We knew that virtualization does not always offer the required performance, explains Kosecki. So we requested a number of proof-of-concept tests, which clearly demonstrated the advantages of DataCores solution in many areas all at once. The introduction of the DataCore virtual layer not only improved performance, availability and management efficiency, it was also more cost-effective than competing hardware-based solutions.

An Easy Transition to a More Effective Storage Infrastructure

DataCores SANsymphony-V storage hypervisor was installed on two physical servers running the Windows 2008 Server R2 operating system. All data is located and stored on EMC CX3 and CX4 disk arrays connected via Fibre Channel. According to Mr. Kosecki, installation was easy and trouble-free.

To both ensure high data availability and minimize the risks of a natural disaster, it was decided to physically relocate one node (a server running SANsymphony-V and one disk array) to the remote secondary data center.

We were able to transfer the node to the secondary data center and implement disaster recovery without having to disable the entire infrastructure, notes Kosecki. We had conducted many deployment test runs on the system and we decided to maintain the whole environment live. The switchover was very satisfactory and completely non-disruptive. We simply powered down one of the SAN switches and disconnected the disk array. The other node took over seamlessly. The data remained available, production continued, and our users did not notice that we had just implemented a new disaster recovery site.

Complete Case Study

Read the full case study concerning WINIOWSKI Company here:

http://www.datacore.com/Testimonials/WISNIOWSKI.aspx


About WINIOWSKI

The WINIOWSKI Company is the largest manufacturer of garage doors and fences in Poland. More information is available at: http://www.wisniowski.pl

About DataCore Software

DataCore Software is the industrys premier provider of storage virtualization software. DataCores SANsymphony-V storage hypervisor software solves the big problem stalling virtualization initiatives by eliminating the storage-related barriers that make virtualization too difficult and too expensive. For additional information, visit the DataCore website at http://www.datacore.com or call (877) 780-5111.

DataCore, the DataCore logo and SANsymphony are trademarks or registered trademarks of DataCore Software Corporation. Other DataCore product or service names or logos referenced herein are trademarks of DataCore Software Corporation. All other products, services and company names mentioned herein may be trademarks of their respective owners.

Media Contacts:

Stuart Smith

DataCore Software

954-377-6032

stuart.smith(at)datacore(dot)com and publicrelations(at)datacore(dot)com

– or –

JaeMi Pennington

Davies Murphy Group (DMG)

781-418-2401

datacore(at)daviesmurphy(dot)com

###

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DataCore Softwares Storage Hypervisor Boosts Manufacturing Efficiency at WINIOWSKI Company

Regional Educational Service Center 20 in San Antonio, TX Selects Renovo Softwares Scheduling Solution for Video Conferencing Network

San Antonio, TX (PRWEB) August 21, 2012

Regional Educational Service Center 20 (ESC 20) will utilize Renovo Softwares advanced video conference scheduling platform, Video Scheduler, to schedule, automate and manage their interactive video conferencing network. Video Scheduler will replace their current solution, VC Wizard, to schedule, automate and manage a Cisco MSE 8000 MCU and a Polycom MGC MCU.

Renovos Video Scheduler provides a unique set of capabilities which will greatly improve the scheduling and management of ESC 20s video conferencing network. In addition to its advanced video conference scheduling capabilities, Video Scheduler will allow ESC 20 to set up user groups, assign privileges, send automated notices, configure MCU load balancing, monitor and maintain live network usage, create reports, and more.

With Video Scheduler, users on the video conferencing network at ESC 20 now have the ability to schedule multiple instances of a reservation at irregular date and time intervals, schedule regularly recurring reservations, and even copy old or existing reservations. The scheduling process is streamlined further by empowering administrators with the ability to set up custom time blocks and durations for recurring conferences. This powerful platform offers a remarkable amount of control, allowing users to edit individual instances within multiple and recurring reservations, or even add custom additional information fields to any reservation.

ESC 20 will also be deploying Renovos unique event offering module. Using event offering, ESC 20 can create and market events, classes, seminars, etc. to their districts. Users within their network can then search, discuss, suggest, or sign up for the events. Events are fully compatible with Video Schedulers message board (listserv), email notification, and RSS notification features.

About Renovo

Renovo Software is a leading developer of software solutions for the video communications industry. Renovo designs, develops and supports software solutions that schedule, automate and manage complex video conferencing networks. Renovos Video Scheduler is deployed in some of the worlds largest video conferencing networks, yet scales down to meet the needs of almost any network. Applications include video visitation, courtroom arraignment, distance learning, telemedicine and business videoconferencing.

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Regional Educational Service Center 20 in San Antonio, TX Selects Renovo Softwares Scheduling Solution for Video Conferencing Network

University of Arkansas for Medical Sciences to Deploy Renovo Softwares Video Conference Scheduling Solution

(PRWEB) September 19, 2012

The University of Arkansas for Medical Sciences (UAMS) will utilize Renovo Softwares advanced video conference scheduling platform, Video Scheduler, to schedule, automate and manage their interactive video conferencing network. UAMSs video conferencing networkused for distance learning, telehealth, and collaborative purposesincludes some 1,000 endpoints, fourteen Cisco HD multipoint control units, and a Cisco telepresence content server cluster.

Renovos Video Scheduler will empower UAMS with a unique set of tools to advance the scheduling and management of their video conferencing network. UAMS will make extensive use of Video Schedulers advanced user and user group privilege management and endpoint approval capabilities. In addition to advanced privilege and scheduling tools, UAMS will use Video Scheduler to send automated notices, configure MCU load balancing, monitor and maintain live network usage, create reports, and more.

Video Scheduler will help to improve the efficiency of UAMSs video conferencing network by allowing users to schedule multiple instances of a reservation at irregular date and time intervals, schedule regularly recurring reservations, and even copy old or existing reservations. The scheduling process is streamlined further by providing administrators with the capability to set up custom time blocks and durations for recurring conferences. This powerful platform offers a remarkable amount of control, allowing users to edit individual instances within multiple and recurring reservations, or even add custom additional information fields to any reservation.

UAMS will also be deploying Renovos unique event offering module. Using event offering, UAMS can create and market events, classes, seminars, etc. to anyone across the network. Users within their network can then search, discuss, suggest, or sign up for the events. Events UAMS offers through Video Scheduler will be fully compatible with built in features such as the message board (listserv), email notifications, and RSS feeds.

About Renovo

Renovo Software is a leading developer of software solutions for the video communications industry. Renovo designs, develops and supports software solutions that schedule, automate and manage complex video conferencing networks. Renovos Video Scheduler is deployed in some of the worlds largest video conferencing networks, yet scales down to meet the needs of almost any network. Applications include video visitation, courtroom arraignment, distance learning, telemedicine and business videoconferencing.

University of Arkansas for Medical Sciences to Deploy Renovo Softwares Video Conference Scheduling Solution

Texas Educational Service Center 4 Upgrades Video Conference Scheduling with Renovo Softwares Video Scheduler

Houston, TX (PRWEB) November 28, 2012

The Region 4 Educational Service Center (ESC4), based in Houston, TX, will utilize Renovo Softwares advanced video conference scheduling platform, Video Scheduler, to schedule, automate and manage their interactive video conferencing network. ESC4 is the largest Texas ESC, including 51 school districts and representing over a million students and over 83,000 educators. ESC4s video conferencing network uses a Polycom RealPresence Environment to provide children access to regional and global educational networks.

ESC4 will use Video Scheduler to improve the efficiency of their video conferencing network with several advancements in scheduling and management. System administration will benefit from advanced user privilege management and endpoint approval capabilities. Administrators can set up user groups, access levels, preset scheduling templates, and custom scheduling options like time blocks and recurrence durations. Video Scheduler will also be utilized to send automated notices, configure MCU load balancing, monitor and maintain live network usage, and create reports. In addition, Renovo is developing a feature requested by ESC4 which will allow them to remove uninvited participants from dial in MCU calls.

Scheduling enhancements include the ability for ESC4 Videoconference network users to schedule multiple instances of a reservation at irregular date and time intervals, regularly recurring reservations, and quickly copy old or existing reservations. The platforms flexibility even allows individual instances to be edited within multiple and recurring reservations, and unlimited custom information fields to be added to any reservation.

Region 4 Education Service Center will also make extensive use of Renovos unique event offering module. With event offering, ESC4 educators can create and market events, classes, seminars, etc. to anyone across the network. Users can then search, discuss, suggest, or sign up for the events. These events are fully compatible with other built in features such as the message board (listserv), email notifications, and RSS feeds.

About Renovo

Renovo Software is a leading developer of software solutions for the video communications industry. Renovo designs, develops and supports software solutions that schedule, automate and manage complex video conferencing networks. Renovos Video Scheduler is deployed in some of the worlds largest video conferencing networks, yet scales down to meet the needs of almost any network. Applications include video visitation, courtroom arraignment, distance learning, telemedicine and business videoconferencing. For more information, visit http://www.renovosoftware.com/video-conference-scheduling.

Texas Educational Service Center 4 Upgrades Video Conference Scheduling with Renovo Softwares Video Scheduler

Denver, Colorado (PRWEB) December 18, 2012 The State of Colorado Governors Office of Information Technology (OIT) has partnered with Renovo Software to foster collaboration and resource sharing within a network of Colorado K-12 Schools. Using Renovos advanced video conference scheduling platform, Video Scheduler, Colorado schools with interactive video distance learning capability will be able to offer and participate in classes across the network. The project is funded with grant money from the American Recovery and Reinvestment Act. Renovos Video Scheduler will be hosted by The East Central Board of Cooperative Educational Services (BOCES) in Colorado. It will be utilized to schedule, automate and manage Cisco MCUs; Polycom MCUs; and Cisco, Lifesize, and Polycom endpoints across the network. The grant project will take advantage of Video Schedulers advanced privilege management, access rights management, endpoint approval, and MCU approval functionalities. These tools greatly simplify system administration in such large and complex video conferencing networks. A unique event offering module developed by Renovo will allow users to create and market events, classes, seminars, etc. to anyone across the network. Users within the network can search, discuss, suggest, or sign up for the events. Any event offered through Video Scheduler is fully compatible with other built in features such as the message board (listserv), email notifications, and RSS feeds. The new platform can streamline the scheduling process by empowering users to schedule multiple instances of a reservation at irregular intervals, schedule regularly recurring reservations, and even copy old or existing reservations. Furthermore, administrators will have the capability to set up custom time blocks and durations for users to choose from. The platform offers precise control, allowing users to edit individual instances within multiple and recurring reservations, or even add custom additional information fields to any reservation. In addition, the Renovo platform can be used to send automated notices, configure MCU load balancing, monitor and maintain live network usage, create reports, and more. About Renovo Renovo Software is a leading developer of software solutions for the video communications industry. Renovo designs, develops and supports software solutions that schedule, automate and manage complex video conferencing networks. Renovos Video Scheduler is deployed in some of the worlds largest video conferencing networks, yet scales down to meet the needs of almost any network. Applications include video visitation, courtroom arraignment, distance learning, telemedicine and business videoconferencing. For more information, visit http://www.renovosoftware.com/video-conference-scheduling. Related Automated Network Monitoring Press Releases Colorado Office of Information Technology Adopts Renovo Softwares Advanced Video Conference Scheduling Solution

Denver, Colorado (PRWEB) December 18, 2012

The State of Colorado Governors Office of Information Technology (OIT) has partnered with Renovo Software to foster collaboration and resource sharing within a network of Colorado K-12 Schools. Using Renovos advanced video conference scheduling platform, Video Scheduler, Colorado schools with interactive video distance learning capability will be able to offer and participate in classes across the network. The project is funded with grant money from the American Recovery and Reinvestment Act.

Renovos Video Scheduler will be hosted by The East Central Board of Cooperative Educational Services (BOCES) in Colorado. It will be utilized to schedule, automate and manage Cisco MCUs; Polycom MCUs; and Cisco, Lifesize, and Polycom endpoints across the network. The grant project will take advantage of Video Schedulers advanced privilege management, access rights management, endpoint approval, and MCU approval functionalities. These tools greatly simplify system administration in such large and complex video conferencing networks.

A unique event offering module developed by Renovo will allow users to create and market events, classes, seminars, etc. to anyone across the network. Users within the network can search, discuss, suggest, or sign up for the events. Any event offered through Video Scheduler is fully compatible with other built in features such as the message board (listserv), email notifications, and RSS feeds.

The new platform can streamline the scheduling process by empowering users to schedule multiple instances of a reservation at irregular intervals, schedule regularly recurring reservations, and even copy old or existing reservations. Furthermore, administrators will have the capability to set up custom time blocks and durations for users to choose from. The platform offers precise control, allowing users to edit individual instances within multiple and recurring reservations, or even add custom additional information fields to any reservation. In addition, the Renovo platform can be used to send automated notices, configure MCU load balancing, monitor and maintain live network usage, create reports, and more.

About Renovo

Renovo Software is a leading developer of software solutions for the video communications industry. Renovo designs, develops and supports software solutions that schedule, automate and manage complex video conferencing networks. Renovos Video Scheduler is deployed in some of the worlds largest video conferencing networks, yet scales down to meet the needs of almost any network. Applications include video visitation, courtroom arraignment, distance learning, telemedicine and business videoconferencing. For more information, visit http://www.renovosoftware.com/video-conference-scheduling.

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Colorado Office of Information Technology Adopts Renovo Softwares Advanced Video Conference Scheduling Solution